Changed my appointment twice in one day from 11 to 2, then from 2 to 3. Technician never called me…read more I called the office back multiple times. All they did was apologize. Saw his truck in my parking lot at 5:30 pm. He still did not call my cell phone. Then he left. Probably did not want to do the job since he got backed up, but he should have said so!!!!!!!!!!!!! Would never recommend them to anyone!!!!!!!!!!

Richard was knowledgeable on the issue and had alternatives in mind to ultimately clear the drain…read more I will definitely call him if I need anything in the future

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Our first experience with Plumbums was excellent - we had an emergency issue, Jim was able to come…read moreout within an hour or two and get it fixed, and he was on his way. When our pipes froze during the big storm this January (thankfully, without water in them), we decided to hire Plumbums again. That didn't go as well. Quality of work: The fixes Jim suggested (a series of individual junction fixes) seemed reasonable for the repairs needed, but in some cases replacing whole sections would have been more time- and cost-efficient (according to other plumbers we've had in our home who have seen the work done). And we needed four return visits within our first three days living in the house to address issues that had not been resolved or that popped up as soon as we turned systems on. One problem (heat running constantly on our first floor, making the house over 80 degrees in the winter) was unresolved until I researched possible causes myself and communicated that to Jim, who sent out one of his guys to implement the fix. Professionalism: We were frustrated by the lack of care shown toward our property. Jim's guys left plumbing debris (not just the stuff our homeowner's insurance requested, but just straight-up trash), food trash, and drywall dust in our basement and living areas. This means that the first thing we had to do after driving 3,200 miles to move in was clean up after them. Drywall was removed roughly in several locations, and although patching was not included in the estimate, the cuts themselves appeared unnecessarily sloppy (and our new plumber neatly cuts and replaces drywall as a matter of course, leaving the mudding to us, which is fine). Plumbums did work well with our insurance company to get our claim handled, and ultimately we have working plumbing. But our experience wasn't great.

Professional and friendly! Prompt communication and attention to a leaking faucet would recommend.read more

I had three different problems that several plumbers over several years couldn't figure out, let…read morealone fix. Frank diagnosed the issues, came back when he said he would, and did a fantastic job at a fair price. He even suggested a shower trim set I believe was based on what he saw in the house. It's rare to encounter this kind of dedication and customer service--more than simply professional, which is hard enough to find today.

Booked entirely online; not even 2 hours later technician appears, ready; assessed problem quickly,…read morequite professional, explained details and breakdown of issue and solutions; affordable pricing - problem fixed! Highly reccomend!

We needed a repair or replacement of a kitchen faucet. We contacted them on a Sunday and they came…read moreon Monday as promised. They did a good job. The only negative is that the cost seemed very high.

My furnace was making loud banging, knocking, and scraping noises, so I called to request a…read moremaintenance service. They were able to come out within two days, while every other company I contacted quoted two to three weeks just to get an appointment. The person I spoke with on the phone was incredibly kind and understanding. They kept me informed, called to let me know the technician was on the way, and even texted me a photo of the technician beforehand, which I really appreciated for safety and peace of mind. The technician who arrived was very nice, professional, and extremely helpful. The entire experience was smooth and stress-free. Since the visit, my furnace has been running quietly with no more strange noises. Best of all, the maintenance service was under $200, which felt very reasonable given the quick response and quality of service. I'm so grateful they were able to help on such short notice and would absolutely recommend them.

If you're an average parent like me with minimal plumbing knowledge, and want to be overcharged and…read morehave to spend the next couple of months paying off the extra cost of a service that should've been 60% cheaper...go with this company. We had what I now learned from a non-local family friend was a simple backflow preventer failure. The friend ball parked it around $500-600 max, and that was with up to 2 hours of time taken. This company charged me $1300 for an hour of time with a single part being replaced. Similar parts are available online for $150 (and I assume they get parts even cheaper). My family is leaving town this weekend and I wanted to ensure this got fixed (but it was not an emergency call), so I didn't take time to vet out other contractors. I regret that, and have learned my lesson. Thanks F.F. Hitchcock. The Tech who visited was professional / explained things well. I'm not sure who sets the price, so if he had nothing to do with it, then this feedback should strictly go against F.F. Hitchcock's pricing structure. I reached out to F.F. Hitchcock a couple of hours after the service was performed, but so far have not received a response 2 days later. Do yourself a favor, find another company to service your plumbing / hvac.

P&M Plumbing is a resident of Connecticut! Paul promised me a great quote! Follow-ups to my initial…read moreinquires were prompt.

We had called a guy and spoke to him (brad) and he ghosted us after weeks of trying to get him back…read moreto get us a quote. Lied to us about emailing it to us (oh it must have been lost in the junk folder) routine. Then the owner of the company called me a few days after my initial review to call and apologize and say he will personally handle my case and take care of me. Ive called twice, NOTHING. GHOSTED the same way. Were talking about easily 20-30k worth of work and they dont even have the decency to write back and say "were busy, were sorry we cant do it, my mom is sick, my dog ate my homework." Nothing. Just avoidance. I can attach screen shots if anyone decides to refute what im saying. I also want to add it looks like my original review on google was removed. They paid to have it taken down. How funny is that. So i had to make a second review with a different account to give people a first class ticket to their nonsense.

I was able to make an appointment online and they had so many available times which allowed me to…read moreget someone to come out just a few hours from when I noticed the clogged pipe. They have short 2 hour windows for appointments which is great that I didn't have a 4+ hour window of time I needed to wait for them to come. The gentlemen, Mike and Andre, that cleaned a clogged pipe we had with a giant snake, were really pleasant, kept everything clean and kept me informed about what their doing and what their recommendations were. Once they finished the work, I had another gentlemen come, Justin, who was an inspector and checked that the pipes we have are still good and there aren't any additional issues I should worry about. He too was really kind and allowed me to view exactly what he was seeing and walked me through the process. It was also nice that none of them tried to upsell me on additonal services or add ons. This inspector service was recommended to me and was free of charge. The snake drain cleaning was their most basic service for what I needed and was $700. I didn't do much shopping around so I don't know how their rate compares to others. Overall, I had a really good experience with them and would recommend it especially if you have urgent plumbing needs.

Franklin was wonderful. very honest and willing to show me exactly what was going on and what was…read moreneeded go fix the problem.

It was a pleasure doing business with Alpha Home Service. Raul is very professional and was able to…read moreschedule me on the day I requested. Raul has come to my home on two separate occasions for plumbing related issues. The first time to diagnose a leaking issue in both my bathrooms and the second time to repair the toilet water pipe. I will definitely use his services again and appreciated his honesty and thoroughness. Best experience I've had so far with a contractor since buying my new home from the initial phone call to the app showing plumber en route to the affordable estimate and final result. Thank you.

From the owner: Alpha Home Service is your licensed and insured plumbing and heating specialist in Meriden, CT. Our…read morewell-trained plumbers can take care of your residential and commercial plumbing services. In addition to plumbing services, we offer a range of home improvement services. For premier plumbing and home improvement services in Connecticut, call the pros at Alpha Home Service.

I cannot sing the praises of Phil and Wayne higher. They came to my house and did a phenomenal job…read moreof fixing some shoddy work done by another plumber. They fixed everything properly, were friendly, professional and the cost was true to the company name - affordable. I will use Affordable Plumbing with all my future needs. It is a pleasure to know there are still good, honest businesses that deliver on their promises. Phil is the best! On a scale of 1 to 10, I would give him 100!

Used Phil and these guys for some work in my basement. They were excellent. Work was done…read morequickly, effectively, and cleanly. They were professional and friendly. And the price was fair. I would recommend Affordable plumbing to anyone and look forward to giving them my business in the future.

Can't believe we are the only ones reviewing Macary here. We've had a second experience with them,…read moreand it went splendidly. We can't say enough about the quality of their work, their quick responses and prices that seem fair (and quoted up front without hidden fees) if not exactly inexpensive. Then again, who wants cheap shoddy work? We needed work on an outside hose connection, and we got Cory who was not just knowledgeable and thorough but who was also a really nice, informed and entertaining man. All on the plus side. We again have no hesitation about calling Macary for any of our plumbing needs, and we recommend their services. Really.

From the owner: We are a professional plumbing company that is big enough to handle any project but small enough to…read morecare about every customer. Our team is well trained to confidentially resolve any plumbing or drain related issue. We specialize in commercial, industrial, and residential service, repair, and installation. We are equipped with the latest technology, equipment, and tools in the trade to make our technicians some of the best in the business.