Service = 5 stars; very easy to speak with and work with. Called made an appointment and paid over…read morethe phone - very convenient Quality = 5 stars ; truck towed to a specific shop I asked for - no issues at all Value = reasonable price and completed fast than I anticipated I would use this service again as well as recommend to others I know

Got rear ended on the freeway and the trailer broke off and flipped over in the middle of the road…read more Jack, was called and he came promptly. Towed the trailer to our place and allowed us to empty it out before hauling it to the repair shop. Super nice guy, went far and above. Very nice and clean. Thank you!!!!

Extremely good service, prompt, communicative. Completed the…read moreservice for the amount quoted. What you expect from a professional service provider. Thank you

I have used this company for a few trips, but this specific review is because I needed a tow from…read moreLathrop to Tracy. I was able to get a quote and time of arrival estimate quickly. Since I was not going to be at the drop off location, I asked if they could text me when it arrived. Najeeb arrived at the pick up location ahead of schedule, and once at the drop off location, he texted me pictures to confirm the drop off. I was charged $180. I appreciated the quick and professional service. Thanks!

I bought a 4-post car lift, but the shipping company couldn't use their big rig to deliver to my…read moreaddress. They wanted to charge extra to use their flat-bed and forklift. I contact a few tow drivers on yelp, but they either don't want the hassle or were too expensive, saying because it's not a car they needed to charge extra. When I contacted Ponchi, he said he would take the job, and the icing on the cake was that he was the most reasonable. He was on time and very friendly. When he got to my home he helped me get the lift inside my garage. He was also very careful not to scratch my new concrete. I couldn't ask for a better person to help me with my unusual tow. I highly recommend Ponchi if you need something big to be delivered, or a vehicle for that matter. His 5-star reviews say it all. Thanks Ponchi.

Great communication response , professional service. Reasonable rate. Definitely will recommend to…read morefamily & friends.

New Year's Day. On our way from north Cal to South Cal, we blow a tire on our trailer. We put the…read morespare on, but another tire was losing air, no matter what we did to try and fix it ourselves. After 4 hours trying to handle this and no one being open, we booked a hotel room. I found Jack on yelp and called. He did not have our tires in stock and couldn't get them until morning, which was fine. First thing the next morning, he called, came and got our tires. We had already placed our spare on the trailer but he noticed it was very old and already dry rotting. He made the suggestion to replace that as well, which we agreed. 3 new tires, 2 hours later and we were on the road! Jack was kind and honest. He never tried to up sell. When he explained the spare tire and his concern, he made sure to explain it to where we could understand and make the choice. His communication was constant and never did we sit waiting and wondering. Exact prices before he starts the job, no hidden fees! Will recommend him to anyone needing help in his service area. Thanks for saving our Bacon Jack!

For being stranded calling this road service for a simple quota, I had both the male and female…read moreassociates laugh at me on the phone and continue to say that's they are so drunk and high and they apologize for their inability to find a general quote on the computer. Asking me if I need help I told them they shouldn't be belligerent on the phone and take this situation as a joke. Then they continue to mock me for being stranded on the road while they are in a building and referred me as an idiot afterwards.

Do you know how to make a bad experience a good experience?…read more Hire KB towing services! We went for an evening out in Tracy, where I foolishly lost my key. We called a couple of towing services, I even tried AAA and they were non-responsive. I called Johnny at KB. He looked the situation over and towed us from Tracy to Walnut Creek. This was late at night and we were just happy to be home He took extra time to make sure he didn't scratch the bottom of the car or any parts of the car. I drive a Porsche so I was concerned about that and he was very good about that. My wife and I and Johnny had a great conversation all the way back to Walnut Creek where he unloaded our car I hope they never need a towing service again in Tracy, but if I do, I will absolutely call Johnny at KB.

I had a flat tire and my insurance first dispatched Ace Towing. Unfortunately, that experience was…read moredisappointing -- the driver wasn't able to change my tire, and honestly it felt like he may not have been in the best condition to be working. This morning, I called again and KB Towing showed up. The driver arrived on time, actually waited for me for 10 minutes, and was able to change my tire quickly without any issues. The service was professional, efficient, and close to perfect. I highly recommend KB Towing if you need reliable roadside assistance.

A friend recommended Milton to tow my 1969 Camaro, knowing I'm picky about my car. Milton is great!…read moreHe calls back ASAP when you message him, he's prompt and took great care of my car. I've used him twice now and couldn't recommend him more highly. His pricing is reasonable, especially compared to other quotes I got, and he's also a really nice guy (both times I rode in his truck with him and we talked the whole way each time). 5 Stars!

Supreme Auto Transport was the carrier used by Peddle (a company who will buy your used car from…read moreyou, running or not.) They had made all the arrangements so I didn't have a choice of company to take away my old vehicle once it was sold. I was given about a 4 hour window for their arrival which they blew right past. Fortunately, I was able to get a hold of them via email and text and they were able to quote a new time window. They ended up arriving about 5 hours later than intended but the driver was apologetic and the transaction was smooth. Due to their lack of initial communication of their delay and the long wait time, I'd have to knock off a few stars. Overall, I wasn't the one paying for their service, so I can't speak to pricing. Service was good, once they did arrive. I wasn't on a time crunch that particular day of my pick up, but if I were, it would have been a larger issue. Things happen-suggestion is to better communication delays.