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    Guardian Roadside Service

    5.0 (5 reviews)
    Open Open 24 hours

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    Superior Roadside Towing

    Superior Roadside Towing

    3.5
    (27 reviews)

    The rudest and most unprofessional towing experience I've ever had. When I explained why I needed a…read moretow, the driver kept asking the same question--"What's wrong with your vehicle?"--over and over, as if he didn't believe my answer or was expecting something different. It was frustrating and unnecessary. On top of that, the communication was completely inconsistent. AAA initially gave me an ETA of 45 minutes, but the towing company later called and said it would be 90 minutes, while AAA's text still showed 45 minutes. That kind of miscommunication is unacceptable when you're already dealing with a stressful situation. Overall, poor customer service and a lack of professionalism.

    I called my triple a roadside service for a jump. I was stuck in my driveway…read more I received a call from a personal cell from a driver asking what was wrong, I said I need a jump like I wrote. He said what's going on. I said I think I left my charger plugged in too long. He said if you've been charging it all day a jump won't work. I said no my phone charger he said oh, and hung up He showed up here and walked right past me. Flung my car door open and started taking pictures. Then he walked to the engine and was trying to attach the black cable in the wrong place , and I said oh, it attaches over here. He then spoke for the first time and said "I KNOW HOW TO DO MY JOB, YOU CALLED ME RIGHT!" At this point I said is there a reason you're being so rude since you arrived and he said I'll cancel this call right now, I said go ahead. Btw this guy was about 6 foot tall and over 300 pounds. He went to get back into his truck while calling what I assume is his boss, lying about me saying I was rude and he ain't dealing with it (something along those lines) I believe I heard him call me a stupid bitch. He then got in the truck backed out, pulled in, backed out, pulled and got out of the truck still on the phone, I said don't get out and start yelling at me again, he said to whoever he was on the phone with you see you see she's crazy I never was yelling at her He then got in the truck again and left. I have never in my life had someone who works with the public treat me that way. I was actually scared. I was a cardiac nurse for 30yrs and I have never treated anyone that way. I am waiting to hear back from Triple A's customer care team after I made an initial report this evening. I am cancelling my policies with them unless this is investigated, I was close to calling the police. He was being intentionally intimidating. With that being said, DO NOT USE THIS COMPANY! First of all whoever does the hiring obviously doesn't use discretion, secondly they allow their employees to treat the people giving them business any way they feel like. It's actually disgusting.

    Guardian Roadside Service - roadsideassist - Updated July 2026

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