My brother unexpectedly passed away late last week. Due to my physical distance from my family in…read moreIllinois, I ordered flowers from a business in Manteno that seemingly had a great name. Long story short, my order was canceled 2 hours prior to when the flowers were to have been delivered to the mortuary for my brother's services. I immediately contacted Johnson's Greenhouses and spoke with Kim. After sharing my story and need for help, Kim reassured me that she could deliver a beautiful arrangement by 12:30 pm, in time for my brother's service. I cannot thank Kim enough. The arrangement was beautiful, in tribute to my brother. With gratitude- Marcia

My mom's funeral flowers were just beautiful. Exactly what we envisioned. They made ordering easy…read more The price was fair. They helped us honor our mom with the beautiful arrangements they provided. The Ann Thacker Family.

My dear son in law sent me a lovely Valentine floral arrangement. The colors ( white, pink, purple…read moreand red ) were gorgeous. Several types of flowers with fresh greenery and a Valentine ribbon were included. Wonderful job! Thank you. Barb T.

Lisa is truly an artist. All of her arrangements are spectacular! This is the only florist I will…read moreorder from. Her flowers are fresh and last a long time. Her delivery is always timely.

Would you pay over $60 for this flower arrangement? Never will I ever use Busse & Rieck again ! I…read moredid not know that Tholen's bought them out. I am so disappointed in this arrangement especially since I specifically requested the flowers be purple. But "pink carnations" ~ give me a break! Granted, it's pretty & the recipient loves it (which is the main thing) ~ but I feel like I got ripped. I called to express my disappointment in a very friendly manner ~ but the manager Julie didn't even apologize. She turned it on me saying I didn't order it correctly. Oh boy ‍‍ Not the way a manager should respond!

We had a death in our family and I have been working with Cindy at Busse & Rieck remotely from Los…read moreAngeles to send items in honor of our family member. The level of customer service was incredible, so caring and the attention to detail was amazing. Her willingness to send pictures and options, her patience, her upbeat attitude, this is old school customer care, which is rare these days! This is the best customer service experience that I have had in over a decade. Above and beyond! I will use Busse & Rieck again for sure! Thank you, Cindy for going the extra mile to take care of our order! I truly appreciate you and all that you did. And thank you as well for the delivery confirmation today. Awesome customer service!

Everything was wonderful when ordering flowers. The flowers were beautiful and well picked out.read more

Growing up in Wilmington, civilization always seemed inaccessible, as our small town is hidden in…read morebetween prairies and corn fields. A trip to anywhere takes at least 25 minutes, so I can imagine when one needs to pick up a gorgeous bouquet of flowers for a special occasion, widespread panic and irritation is inevitable. "I have to travel HOW FAR to pick up something beautiful?!" (Not to mention the drive back) Have no fear, Cecilia Storbeck is here, armed with all kinds of blooms, ribbons, and greenery. She'll whip you up something mesmerizing in minutes, and you'll quickly see that she has quite the knack for arrangements, floral combinations, and design. For years she has put together beautiful floral arrangements for my mother and elegant boutonnieres for Homecoming dates, and now I'm very excited to have her take charge of the flowers for my upcoming wedding. (Pictures to come!) I haven't the slightest apprehension having her as my florist, because her unbeatable talent combined with over two decades of experience give me the confidence that every detail will be stunning. Whether you're looking for a Valentine's Day bouquet or a centerpiece for your wedding, skip the drive to anywhere and go see Cecilia in downtown Wilmington.

We chose Hearts & Flowers for our wedding and could not be more pleased with what Connie put…read moretogether! I came to her with a messy pinterest board and less than two months to go and she was able to carry out my vision perfectly. Day of, Connie effortlessly handled a surprise thunderstorm and got our ceremony decor moved indoors with seconds to spare. My only regret is not investing more in bouquet preservation!!!

Hudson flowers near a beautiful simple wedding bouquet for my daughter wedding…read moreShe loved it so much she plans on going back and re-ordering them in!

Extremely disappointed with the customer service. I initially tried to offer feedback privately via…read moredirect message, but unfortunately, those messages speak for themselves. While I understand the customer isn't always right, no one deserves to be spoken to the way I was by the owner. A simple apology would've gone a long way. I won't be returning--and I've since heard from several others who've had similar experiences with this shop.

Can't say enough about the level of satisfaction I had using A Pretty Flower…read more It couldn't have been easier. The service is phenomenal. I am so impressed with the level of artistry and quality of flowers and arrangement. The delivery was expedient also.