Having just returned from Florida and looking for a new tailor and cleaners I came upon Tita's in…read moreJohnston. OMG, I cannot tell you how happy I am with the front service and the dry cleaning, tailoring was exceptional. I had previously been using a place in Warwick that the prices had just gotten so insane. This was a very nice surprise. It is a family owned business and it runs beautifully. I'm there weekly.

My mom was a seamstress and I watched her do all my alterations, she learned as young woman in…read moreItaly, she made my sisters wedding gown, so I am aware of a quality hem! I paid $ 200 to have 4 slacks altered and 2 linen shirts. Sleeve shorten! They are such a mess 1 slack the inseam was all wrinkled had to throw them out ! The worst part is they did not even press the alterations, what ever was repaired at those prices should have been somewhat ironed ! It was awful I would not let her alter my dogs blankets, she ruined my slacks ! Think twice before going there for anything!

I'm extremely disappointed with my experience at Tita's Tailoring. If I could give zero stars I…read morewould. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I have not received a phone call, email, or any other communication to try to rectify the issue or send a refund. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

Tita's did a great job tailoring suits for me and my kiddos. We needed some alterations that I was…read morea little worried about, but they were very professional and did an awesome job. Will definitely be back any time I need alterations or dry cleaning.

Emily is passionate about her customers and goes the extra mile to make sure the work is done to…read moreperfection. I highly recommend Emily Alterations for alternations you may need.

Emily is very nice, however her system of how she runs the business is very messy. Just walking in…read morethere, it's overwhelming. The dresses scattered everywhere, checks/receipts everywhere. Anytime you come in she asks "what color is your dress?" and then spends time trying to find it. The one time I went there she tended to a bunch of other clients during the appointment with me.

They were so hugely helpful! We came with a dress that needed strap adjustments and they did it…read morebeautifully, cost-effectively, and within two days. I could not recommend this business more!

Great friendly service. Dropped off four items and they were ready in time. Prices are better than…read moreother cleaners in town. They also have other services available, like tailoring.

A great find Well located and an expert tailor…read more Will definitely continue to use Convenient hours

Fatima was fairly kind throughout the process, which is why it saddens me to leave this review. She…read morecompletely mangled my favorite bag. I gave it to her to fix because it had a large tear in the front, and I figured she would try to restore it what it was before, or at least pretend to give a fraction of an iota of a shit to make the stitching subtle, but no. Instead, it looks like she got a needle and thread, blindfolded herself, and just took out years worth of anger on my bag. The stitching is VERY visible, and VERY sloppy. It honestly looks worse than it did before. The worst part? The tear isn't even fully mended. I was so taken aback by this atrocity that I just left. I still love this bag, so I guess I'll just have to put some color-matching duct tape over it. I'm sure she's great with clothes, but maybe don't trust her with your bags.

In addition to being an excellent tailor who pays attention to detail, Joe is easy to work with…read more He listens to how his clients would like their clothing to fit and look based on personal preference, but he also explains how the clothing is supposed to fit and look. I've been to many tailors who tell their customers how to wear their clothes and the end result is uncomfortable clothes. Joe doesn't do this and this is why I continue to use him for all of my tailoring.

I dropped off 2 Mother of the Bride dresses to be hemmed. I understand that the material are just a…read morecut to hem them. However these dresses were cut and the seems were just cut too! This leaves threads that are already starting to unravel. Also the cut was not even straight. I bought 2 dresses exactly the same in different sizes. Each almost $1,000. I am including some photos. Do not take items here.

I'm extremely disappointed with my experience at Tita's Tailoring. If it were possible to give zero…read morestars, I would. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

I've debated writing this review for quite some time, as I truly love supporting local businesses…read moreand believe even if mistakes are made they are human and deserve second chances. I reached out via Yelp to schedule my wedding dress alterations in advance of my wedding date last September. The day I showed up I wasn't told in advance I needed heels and was told we couldn't proceed even though heels were actually available for this purpose, and nobody told me. The owner did reach out to me to come back and I had to reschedule for another two weeks later as I was already home at that point. I came back to set up alterations confirming that the hem would come up 3 inches to accommodate heels and for it to fit comfortably I would have to lose about 10 pounds. This was no issue. When I came back to try it on I'm not sure why (as it was never explained to me), but the straps were shortened in such a way as you can see in my photos that my breasts had no support and were flattened or the material moved depending on angle of photo. Not happy. They put in a zipper for the buttons which I was grateful for. I had several weeks prior to the day I needed to pick up scheduled as our wedding was out of state. When I showed up, it was not ready, not pressed and I had to wait while they finished. I'm glad I double checked it on my way out or I would've left the state without a dress that was done as I asked for a bustle that was not on the dress, even though I had asked for it and paid for everything in advance at the last appointment. I am not a picky person or hard to deal with when it comes to brides. We had a simple elopement and were very flexible with changes as they came. I find it beyond frustrating that for such a big event, and given the other amazing reviews (which is why I picked this business), that I had nothing but issues. The pricing was great, but Tim seemed to be the only person on the same page as me. This seems like a family business, so I was really bummed this didn't work out. As you can see in my photos, the stomach portion was still loose (with the ripples) and could've been taken in to fit more appropriately. The straps shouldn't have been taken done without the bra area being adjusted to support me. It's so hard to look at my wedding photos because the lack of care to my dress is so evident. The day of my elopement the bustle broke and a button came off of the zippered area. For this reason, unfortunately I would not return or recommend. I was hoping for a much better experience considering how important this was and how understanding I was working with this business despite all the issues that occurred.

I've been coming to Lucy's shop since I was a little girl, everyone will always recommend you to…read moreher because she really is the BEST! I got a dress tightened around armpits and waste that I was convinced nobody would be able to fix, being that it's an extra large ( im a s ) and you have to align the pattern, I also got pants hemmed by the feet and WOW. it costed me UNDER 50 bucks. For two pieces of clothing!!!! That's absolutely amazing. The prices here are so incredibly fair for the quality of her work. Always leave a good tip! She is incredibly fast and will work on your schedule if needed too. Here's a photo of the dress she altered!

Lucy is easy to work with and does an excellent job. She turns items around quickly and has not…read moremissed a committed date for items being ready. Highly recommended.