I'm extremely disappointed with my experience at Tita's Tailoring. If it were possible to give zero…read morestars, I would. I brought in three items (a scarf, a sweatshirt, and a pair of pajamas) to be embroidered for my honeymoon. I was very specific about the details--monogram placement, font, and even requested that my name be done in all lowercase. Unfortunately, every item was done incorrectly. The monogram on the scarf was placed upside down (so when worn, it read incorrectly), and both the sweatshirt and pajamas were embroidered in the wrong font and not in lowercase as requested. When I brought this to their attention, I was told the original items could not be corrected and would need to be replaced and re-embroidered. To their credit, they agreed to repurchase the items. However, when I returned to pick them up, none of the items had been embroidered at all--and the pajamas provided were not even the correct pair. At that point, I requested a refund for the embroidery services I never received. I was told the employee present was unable to process a refund. I had to insist on getting something in writing stating that I would be refunded, but I have little confidence this will actually happen. I've since filed a dispute with my bank. Between the repeated errors, lack of attention to detail, and inability to resolve the issue properly, this was an incredibly frustrating experience--especially given that these items were meant for a special occasion. I would not recommend this business based on my experience. The level of inaccuracy and lack of follow-through here is simply unacceptable.

They couldn't do any dying, but replaced a zipper. Pretty nice. Thank you! I'd recommend them.read more

They fixed my favorite work pants! Very polite and…read moreefficient. Great location, easy in and out with plenty of parking. I would highly recommend this business!

Dropped off a dress to be hemmed with the promise I'd be called with an estimate. I was never…read morecalled, and when I went there found the work had already been done, and at a higher price than I wanted to pay. The hem was nicely done, but clearly overpriced for the amount of work that was done.

Service is o.k., because if you get pick-up on Friday, you don't get clothes back until Monday…read more Clothes are Folded carefully and tops placed on hangers, so clothes have very little winkling. A little too expensive, but no wrinkles, so I guess it's worth it to an 82 yr. old lady not to have to iron.

Had a patch sewn on a hat, jeans hem, full zipper replacement on a down jacket, and some repairs…read moredone. Very high quality work and good prices.

I posted a comment before, but they tried to deny their horrible service and job. My mother, Tania,…read morefound the receipt! We tried talking to them during the process, but they were rude telling her to tell me to go in because a modesty panel was not doable. The seamstress that did my wedding dress made one beautifully and even added a zipper. Other places make them all the time. They are a low-skill alteration fix. The dress was fixed as best as possible by my new seamstress who is near me. Thank God I didn't bring them (Joshuas) my wedding gown! As you can see in the pictures, the dress fit crooked and the modesty panel? If you could call it that. Anyone could've done a better job. Overpriced and horrible work. Save your money!

Had my wedding dress cleaned and pressed, and my husband's suit cleaned here. Amazing price, great…read moreservice, and honest employees. The owner was great to deal with and the turnaround was very reasonable. He even gave me recommendations on how to store and ship my dress when I sell it. Will return and recommend.

Their services and prices are great but the lady behind the desk was rude I'm not sure what her…read morename is. If you want business have a better personality.

Tom, the owner, is incredibly friendly, professional, and clearly takes pride in running a…read moretop-notch family run business. My clothes always come back looking brand new--pressed perfectly, spotless, and ready to wear. The service is quick, and affordable. It's obvious that cleanliness and customer satisfaction is a top priority here. If you're looking for a dry cleaner you can truly trust, look no further than Dexter.

Competent, professional, and quick! Unlike so many businesses these days, the folks at Dexter…read morecleaners jumped up when they saw me in the parking lot, and were respectful of my time. Off a few coats, and they told me they would be ready on the next business day, and they were. I forgot that I wanted a button repaired on each of them, so I called back. They immediately pulled up my account and told me it would be done. I didn't have to double check. I trust them to do whatever they say they're gonna do. I'm definitely going to use them in the future for all of my dry cleaning. The coats came out perfect, and I don't even know how they found matching buttons because I didn't give them extras. And I didn't think my coats had extras hidden in them, but maybe they found them. Anyway, this is a great company, and I wish more companies would follow their business model of old-fashioned respect for the customer and kind and courteous service.

Have been a customer 10+ years. Through ownership change,…read morecare and quality remains very high. V courteous. Have had mending and minor alterations done, too, and have always been pleased with the result.

Used to love this dry cleanser - been going there for 10 years. They changed ownership recently…read moreand ruined 2 garment that cost a combined $600. One of my cotton dresses had a 'special attention' tag on it to indicate they couldn't get a stain out. I could not see any stain but what I did see was an imprint of about a third of an iron!!!!! That's such a basic mistake, and it's not as if it was a delicate material either. Do not use this dry cleaners if you value your clothes. If I could have given negative stars I would have, and it's such a shame as they used to be exceptional.

Great work and was fast! Couldn't see the stitching where they took it in at all. I would…read morerecommend and use them again!

I got a raw silk lehenga with a lot of beading altered to wear for a friends wedding and it was…read moreflawlessly tailored to fit me. The turnaround was very quick and was affordable given the ask and tight timing needs that I had. I would absolutely recommend!