my mother lived here and all of our family members were very impressed with her choice to live here…read moreI have been here 2 years and am very comfortable there are at least 3 other residents who are "second generation" residents staff is most respectful - always available -friendly and caring - many with long employment histories here residents are very friendly - smiling faces, lots of laughter and kindness - many have been here more than 10 years there are constant activities indoors and outdoors in our beautiful, well-tended, court yard and walking track - activities include - physical, educational, celebratory, seasonal, faith based and just for fun - all of which are well attended by residents lunches and dinners have published menus but also use the bistro menu with 25 choices meals for special activities are outstanding and plentiful - there have been stuffed mushrooms, chocolate mousse, cooked to order prime rib, bacon wrapped roasted asparagus, - priority is given to residents at the on-site health care center for convalescence, rehab included in the rent are free transportation to appointments and other events both personal as well as shopping, banking, meals off site, nature outings and local sight seeing the pool and sauna are open everyday year-round for activities and personal use there are apartments available to family members from out of town at an extremely low cost and meeting rooms that can be reserved at no cost by residents for non-residential groups residents are welcomed and encouraged participate on committees who meet to express resident views on food services, library, gardening, volunteer organizations, building issues and more our gift shop, run by volunteers, has a plethora of things a resident might need or just want - greeting cards, jewelry, needle and thread, stamps, ice cream, games and even eggs we do not have chandeliers or lots of shiny glass, a movie theater nor an ice cream parlor - this is our home, and we have room and places for all our activities - friends and neighbors to laugh with and enjoy - games to play - places to go - and even turtle parades come join us - you'll love it

Overall could have been better. It may be barely okay - but not safe. PT and OT were good…read more Staff for the most part were friendly - not always competent. I had to wait long times for help to get to and from bathroom. Doctor and PT said that I was to have help getting into and out of wheelchair. Even when they came, they only watched, didn't help. At one time I was told to just do it myself - not to bother them. The worst was the private Care Conference scheduled for a conference room. The previous person overstayed, was not told she had to leave, and so my meeting was held in the hallway - most likely against HIPAA. Private information was openly revealed where others could hear. And, little if any suggestions were valid for when I was to go home. One suggestion was just to sell my house. Food was ok, but usually cold. Twice when I ordered ala carte, I got the standard meal. Breakfast was ok, but often not what I ordered. A number of times a nurse tech woke me from sound sleep to ask how I was doing. I arrived on Tuesday after four days in bed in the hospital. I asked for a shower - told not today, but tomorrow. Asked every day and finally got a shower on Friday. Had to "beg" to get a shower twice a week. Staff allowed roommate to have loud company one evening to nearly midnight. I had to ask for a bill. I messaged, emailed, and called. I finally got one that showed I was 120 days past due. I had not even been at Manzano Del Sol 120 ago when I got the bill -- and my insurance paid the first 20 days. Also - if I pay by credit card they will charge me over $100 extra. I would suggest trying another facility for your rehab if you have a choice.

It probably is as good as it gets…read more I recently stayed 15 days after brain surgery to remove a tumor. The therapists were all excellent (save one who made me nervous and uncomfortable). When I couldn't see well enough to read, one of them just brought me a pair of reading glasses. That's what they are like, encouraging, competent, caring. The nurses, and other staff, were also excellent. I did not see very much of the doctor, but I'm not sure what the doctor does exactly, except perhaps oversight in ways the patients do not see. Most of these places have shared rooms. This is really the worst part in my opinion, because it's so loud, families and staff coming and going at all hours, and you're often being woken up. Having a TV on with patients that have brain injuries is a nightmare, it feels like it's drilling right into your skull. it's But as a shared room, I think a big effort was put in to make it as separate as possible, and it's large and pleasant. My roommate went code blue in the middle of the night, and I don't know what happened to her. I had two ER visits at UNM myself when I was there, they are near to each other and somehow related, they were suggested to me by UNM after I had my surgery there. I don't think this is par for the course though, we were in the brain injury unit. I would have stayed longer if I could, perhaps until I was off some of the more difficult prescriptions. Having three and a half hours of therapy, and structured care was a godsend after the surgery, when I couldn't think clearly. The billing department may need a little help. I just got a letter saying they disallowed the whole amount (59K, !!!!!) because the wrong billing code was used. So I have to work that out. I thought the food was okay. I have lower expectations, and maybe more appreciation, for Lovelace, since my mother stayed about a month at Kindred last year. My mother couldn't wait to leave Kindred, so that's about the measure of the difference.

Dr. Dickie is a pill pusher. My brother is there recovering from a TBI, after being there for 30…read moredays he has become depressed due to minimal socialization. The doctor was pushing anti-depressants when he knows our end goal is to have him off medication. My mom is the power of attorney and told the doctor absolutely not to the medication he was pushing on my brother. After my mom left, he went back into the room to convince my brother to get on a low dose. Disgusting!! All they want is money by putting you on medication that creates more side effects for more money. I will definitely be reporting this doctor and do not reccommend this place. After 30 days of being there my brother has had very little improvements.

Staff were all extremely nice and understanding. That and the comfortable accomodations made a…read morerough time in my life a little smoother. The group and individual therapy was very helpful and gave me a lot of tools to keep sober. Going there and getting clean was the best choice in my life.

Amazing facility and staff. My family member completed the program and has been sober for over a…read moreyear now and I just enrolled another friend last week. They made my family member's detox relatively painless and helped him with the tools to cope with his anxiety. By the time he was released from the program, he was a whole new person. The program is full of intensive work, but they have a lot of fun too.

The new heart facility is as fine, an exercise facility as any in the community…read more The cardio room is extensive and there never seems to be a wait. I particularly enjoy the side gym, which has core balls, free weights, dumbbells kettle balls, and stretching bands. The use of wage seems so important in maintaining health, and this group provides plenty of opportunity for such exercising with lots of other folks who are similarly trying to improve their health . One of the nicest features of the club are the members who look out for one another and respect one another.

Five HUGE stars to New Heart! They were so helpful after my heart attack in helping me rebuild my…read morestrength and regain my confidence in my body. The staff is kind, helpful, knowledgeable, and wonderful beyond belief. My hope is that anyone reading this does not ever have heart or pulmonary issues, but if they do, New Heart is the place to go.

I was there for 2 weeks last fall, and found my stay very beneficial with physical, mental, and…read morehospitality. Room was spacious and they kept the bathroom and my room extremely clean, the bathroom was like a high end hotel. Would recommend this facility to anyone I know. Physical therapy helped me to begin to walk again and be independent enough to go home and care for myself and pets.

This place is a nightmare! Most of the staff is rude especially the older women at front desk…read more,most of the nurses were put out when asked for help. Jennifer the tech and Chris from OT were the exception. After care was never set up even though it was discussed before I left. I would not recommend this facility to anyone!

Every time I entered that building, there was always a stop before I could get my medication. They…read morewill let you go years without payment and then all of a sudden slap a huge bill in your face. They will refuse to give you your meds if you can not pay, but they won't tell you payment is due until you show up. If you don't answer your phone when they call, THEY WILL PUNISH YOU! If you dont call them back in a timely manner, THEY WILL PUNISH YOU! If you call and they don't answer and you leave a voicemail, they will not call back, and THEY WILL PUNISH YOU! If you don't take your take home medication on the exact days its supposed to be taken even though the dose is the exact same every day, THEY WILL PUNISH YOU! If you voice your opinion while standing up for your rights, they threaten you with a behavioral contract, and THEY WILL PUNISH YOU! This place is nothing but STRESS!! Your counselor can advocate for you until they're blue in the face, but the higher-ups dont care. No wonder counselors don't last there. This place is supposed to be helping to save lives, not make people feel like shit. You can be 100% stable, and they will ALWAYS find a reason to make you feel like relapsing when you leave.