Staff were all extremely nice and understanding. That and the comfortable accomodations made a…read morerough time in my life a little smoother. The group and individual therapy was very helpful and gave me a lot of tools to keep sober. Going there and getting clean was the best choice in my life.

Amazing facility and staff. My family member completed the program and has been sober for over a…read moreyear now and I just enrolled another friend last week. They made my family member's detox relatively painless and helped him with the tools to cope with his anxiety. By the time he was released from the program, he was a whole new person. The program is full of intensive work, but they have a lot of fun too.

We had only three days before our older brother was being discharged from a Rehab Center, Marla was…read moretruly a lifesaver. We were flying in from three different states to help my brother make this move into an assisted living center,without Marla's help it would've been a nightmare, she was wonderful from start to finish her knowledge and professionalism, made this difficult situation easier. Marla did her research before hand chose a few different places for us to tour. She accompanied us on each of the tours and asked questions that we would not have even thought of. Her charming low-key personality kept all of us calm and on track.We can't thank you enough. Anyone who works with you will be blessed. Ask for Marla Ivey You will not be disappointed. Thank you, The Keller, family, Ward, Jane, Judy, Mark, and Robin

Made searching for a place to move my brother from California so easy. Wes took into consideration…read moreevery aspect of my brothers needs and budget and narrowed my search down to just a few places. This service already knows the credible assisted living place so it saved me so much time and energy. I needed to get my brother into a place fast and Wes got the job done quickly. On top of that this service is free. So glad I found them.

Dr. Dickie is a pill pusher. My brother is there recovering from a TBI, after being there for 30…read moredays he has become depressed due to minimal socialization. The doctor was pushing anti-depressants when he knows our end goal is to have him off medication. My mom is the power of attorney and told the doctor absolutely not to the medication he was pushing on my brother. After my mom left, he went back into the room to convince my brother to get on a low dose. Disgusting!! All they want is money by putting you on medication that creates more side effects for more money. I will definitely be reporting this doctor and do not reccommend this place. After 30 days of being there my brother has had very little improvements.

Amazing care with amazing physical therapy. The staff is amazing all around. This for sure is the…read morebest Rehabilitation center in Albuquerque. Insurance can be tricky and if you have to pay out of pocket it is expensive but the care for your family member is unbeatable. They have a whole top floor just for physical therapy. I highly recommend this center.

Really difficult to review a place like this. I don't live there but I have a dear friend who was…read morerecently placed there by his doctor and daughter. When I first heard he was there I was immeasurably sad. I thought this would be the beginning of the end for him. He's fiercely independent and has lived in the home he and his wife built for more than 50 years. He loves his walks and our beautiful neighborhood. However - several months in I am now very grateful he is there. He has some pretty significant senility issues and forgets what he told you ten minutes ago. But his cognition has greatly improved since being here. I think having people around him and folks to talk with has made all the difference. He's so much more lucid, it's amazing. The facility itself is not bad, as these places go. There is the odor of urine, as you might expect, but it's not pungent - I get the impression they work hard on keeping it clean so smell is not an issue. They have a lovely, quite large bird cage with lots of finches. It's fun to watch them and brings a sense of lighthearted life to the place. There's also a beautiful fish tank for residents to enjoy. There's an outdoor area with a walkway around a lovely grass yard and benches all around, as well as tables with chairs and umbrellas. Apparently they have barbecues out there fairly regularly in nice weather. Last time I stopped by to take him to lunch, he was listening to a live violin concert. It was really lovely. I don't know the deeper details because this is my friend and not a family member. But he is quite happy there and I'm so glad his daughter chose this place. Thumbs up!

DO NOT UNDER ANY CIRCUMSTANCES ALLOW A LOVED ON TO BE SENT HERE. My mother went for 10 days of…read morerespite, 5 days paid by hospice and 5 days self pay. It was chaos when we went there. Open boxes of supplies were sitting all over - in the lobby, the hallway, at the nurses station. We had a 2:00 appointment, but we waited 2 hours to talk to a nurse. Meanwhile one patient's "device" became dislodged, and he was shouting from the other end of the corridor that he was in pain. In the smoking area outside someone fell out of their wheelchair and other patients were going up and down the hall shouting to have someone come and pick her up. There was no non-smoking outside area for my sun loving mother to go to. Hospice provided her medications for the entire stay at the beginning of the program. The hospice nurse went over the medications and when to administer them. I filled out paperwork with the admissions office and the business office making it clear that she would be staying 10 days, and what level of care she needed. While I was there, I noticed their monthly charges on the wall, which were $3000 more per month than friends pay for good quality care in other facilities. On the 4th day, I got a call that my mother had fallen in the bathroom and had a bump on her head and a small cut on her elbow. I was later told that the facility staff picked her up, removed the jacket she had been wearing so it could be laundered, and put her to bed without cleaning the cut. Hospice personnel dressed the wound and replaced the bloody sheets on the bed. The jacket then disappeared for 4 days. On the 6th day, I got a call asking if she was staying there or going home, when she was going home and where she was going. I don't know what happened to the paperwork I had filled out. At some point her medications, which were all in order and paid for, disappeared. They ordered new medications from their own pharmacy and sent us a bill for them. And they did not get the prescriptions right. They did not give her the prescribed diuretic and when she had trouble breathing they dosed her with morphine and put her to bed. She spent a great deal of her time there drugged and in bed, when she had been quite active before. When it was time for her to come home they could not find her wheelchair, which had been clearly marked with her name, or the oxygen concentrator the equipment provider had delivered. They put her in a wheelchair that they told the transportation person he had to bring back. I told him and them that we would get their wheelchair back to them when they returned ours. She was almost comatose the first two days she was home and fortunately does not remember much of the experience. The wound on her arm was weeping and the bandage was dirty. It was a different dressing than the hospice nurse had put on. She would not have survived if the hospice aide had not stopped by every evening on her own time, gotten her out of bed, cleaned her up, eaten dinner with her and put her to bed.

Felipe J. Mares is the best physical therapist in Albuquerque, and certainly the best I have ever…read moreseen. He is experienced and intuitive, as well as being extremely knowledgable and professional. I would highly recommend PT First to anyone requiring physical therapy. The front desk personnel are friendly and professional as well. If I ever require PT/rehabilitation, I will call PT First.

I am so happy with my choice of PT First for physical therapy following shoulder surgery. I did my…read morehomework to find the best PT outfit in town, and found it hands down with Felipe and his company. The office is easy to find, and the staff up front is always friendly when I arrive. I appreciate that appointments run on time, and I like that I get text reminders. Now to the real stuff: Felipe knows what he is doing. He is an athlete and understands how the recovery and healing process works. He is compassionate, professional, and is gifted as a healer. I am an active 48 year old and was considered for a possible full shoulder replacement. Instead, I went out of state to find an excellent surgeon and in combination with an excellent physical therapist I am back to nearly full mobility and it has been only 10 weeks. If you are serious about physical therapy and rehabbing injuries, look no further and make an appointment here!

Absolute terrible people. They don't do anything. Do not bring your loved ones here. These are some…read moreof the dumbest people I've ever met. They don't return calls. They barely look in after the patients. If you need a shower forget about it. If you need meds forget about it. If you need care forget about it. Idk how this place stays open but somehow it is.

It is a shame you cannot give negative stars. My husband was admitted to this Genesis facility…read moreafter suffering from a stroke. At the same time my mother was in hospice for metastatic breast cancer. I had to divide my time between both facilities. Half the time there was no one at the front desk to allow me entrance to the facility. We would have to wait for someone to notice us standing at the door. On one occasion I was there early enough to actually see the "physical therapist " in his room. She placed a weight in his right hand and told him to lift it. He was paralyzed on the right side so she just removed the weight and said ok for today. The next day I was told that he had fallen out of bed during the night and found the next morning. The head nurse told me that they placed a mat next to the bed in case he fell out again. There were no rails on his bed and they could not explain why rails were not supplied. After I filed a second complaint about the lack of care I received a call about 5:00 am to be told he was being transferred to a hospital because he was unresponsive. They could not tell me which hospital he was being taken to. After multiple phone calls I located him at Lovelace downtown. When I arrived he was receiving CPR. He passed away at 9:11 am after several attempts at resuscitation. I was told that he was heavily sedated that might have been a contributing factor. I was not given an option of nursing homes when he was released from his initial hospitalization, but Genesis' reputation is terrible. Please don't allow your loved one face such irresponsible treatment.

my mother lived here and all of our family members were very impressed with her choice to live here…read moreI have been here 2 years and am very comfortable there are at least 3 other residents who are "second generation" residents staff is most respectful - always available -friendly and caring - many with long employment histories here residents are very friendly - smiling faces, lots of laughter and kindness - many have been here more than 10 years there are constant activities indoors and outdoors in our beautiful, well-tended, court yard and walking track - activities include - physical, educational, celebratory, seasonal, faith based and just for fun - all of which are well attended by residents lunches and dinners have published menus but also use the bistro menu with 25 choices meals for special activities are outstanding and plentiful - there have been stuffed mushrooms, chocolate mousse, cooked to order prime rib, bacon wrapped roasted asparagus, - priority is given to residents at the on-site health care center for convalescence, rehab included in the rent are free transportation to appointments and other events both personal as well as shopping, banking, meals off site, nature outings and local sight seeing the pool and sauna are open everyday year-round for activities and personal use there are apartments available to family members from out of town at an extremely low cost and meeting rooms that can be reserved at no cost by residents for non-residential groups residents are welcomed and encouraged participate on committees who meet to express resident views on food services, library, gardening, volunteer organizations, building issues and more our gift shop, run by volunteers, has a plethora of things a resident might need or just want - greeting cards, jewelry, needle and thread, stamps, ice cream, games and even eggs we do not have chandeliers or lots of shiny glass, a movie theater nor an ice cream parlor - this is our home, and we have room and places for all our activities - friends and neighbors to laugh with and enjoy - games to play - places to go - and even turtle parades come join us - you'll love it

Overall could have been better. It may be barely okay - but not safe. PT and OT were good…read more Staff for the most part were friendly - not always competent. I had to wait long times for help to get to and from bathroom. Doctor and PT said that I was to have help getting into and out of wheelchair. Even when they came, they only watched, didn't help. At one time I was told to just do it myself - not to bother them. The worst was the private Care Conference scheduled for a conference room. The previous person overstayed, was not told she had to leave, and so my meeting was held in the hallway - most likely against HIPAA. Private information was openly revealed where others could hear. And, little if any suggestions were valid for when I was to go home. One suggestion was just to sell my house. Food was ok, but usually cold. Twice when I ordered ala carte, I got the standard meal. Breakfast was ok, but often not what I ordered. A number of times a nurse tech woke me from sound sleep to ask how I was doing. I arrived on Tuesday after four days in bed in the hospital. I asked for a shower - told not today, but tomorrow. Asked every day and finally got a shower on Friday. Had to "beg" to get a shower twice a week. Staff allowed roommate to have loud company one evening to nearly midnight. I had to ask for a bill. I messaged, emailed, and called. I finally got one that showed I was 120 days past due. I had not even been at Manzano Del Sol 120 ago when I got the bill -- and my insurance paid the first 20 days. Also - if I pay by credit card they will charge me over $100 extra. I would suggest trying another facility for your rehab if you have a choice.

The only benefit was the private room / staff lied about PT/ completely disorganized management /…read moremed techs and transport was great

STOLE MONEY FROM GRANDMA. Great care overall (decent food, regular showers, attentive behavior,…read moreclean facility) but some a*****e stole money from my grandmother's drawer. My mother ultimately decided not to press charges but I am livid about it. My grandmother is no longer there thankfully, but what about the other residents? She's not even memory impaired, so they stole it from a completely coherent woman. So what are they even doing to incoherent people?