On 2/7/23 I left my truck at Regan's to have a O2 sensor put in and have the lower radiator hose…read moreclamps checked because there was some anti-freeze leaking from that area on 2/4/23 when it was -25 degrees in the morning when I started it. The day I dropped the truck off, the service writer Austin called me around 9:30 and told me the truck was done. One of the hose clamps was changed last year so I asked him if they had to change the old rusted clamp and he told me yes. After I picked the truck up and got it home I checked to see what they put on for a clamp and the old one was still on the radiator hose. They didn't change either radiator hose clamp but they charged me for doing it. Today was the first day I was able to get to Regan's before they closed and I talked to Austin about It and he wouldn't do anything about it. He just told me they wouldn't charge me for something they didn't do but the same clamps were on the hoses that were on them when I dropped the truck off. I will never go back there to have any work done on any vehicle that's for sure!!!!!! Jamie Hutchins

On July 5th,2022 I purchased a 2014 Ford Edge SEL. I dealt with Mike Sarkin the Sales Manager. I…read morehave never met or worked with any automobile salesman who was so honest, up front and professional in all my years of buying vehicles. There was no heavy or pushy sales pitches to get me to purchase and they even put the vehicle up on a ramp for me to inspect the underneath. When I picked the vehicle up the next day Mike explained every little detail on the paperwork before signing. He spent at least an hour with my wife and I showing us every feature and how it works on the vehicle. It was a pleasure to deal with him and I highly recommend doing business with them. Regans should be proud that they have an employee such as Mike. Bill Schneider

Had my 2013 Jetta (111k miles) towed to Rishes and advised I would hear from them after diagnosis…read more I never heard from them, so called two days later and Jadie said it would be a quick fix with a sensor. Fast forward 5 days and I receive an email (I was out of the country) that it was more than the sensor and was going to cost $500 to determine what the actual problem was. Having no other option I decided to move forward. After not hearing for another 2 days, I called back and was told that 20 hours of labor needed to be done for the cam phaser to be changed that would cost me $3500 and I should just take me car to the dump, or they would offer me $300 for the parts. Oh and if I did want to pay for it to be fixed it would take 2 months. So after 3 weeks of back and forth with them I had it towed to R&R auto in Potsdam (RON IS AMAZING!) and within a week it was diagnosed as a sensor problem and saved $2500 to fix it. Now running normally! In addition to my horrible experience here I have a friend that took her SUV here and has been back multiple times because lights keep coming back on in her car. Advice: Don't go there.

From the owner: Rishe's has been selling and servicing Import and Domestic vehicles for 30 years. We are a AAA…read moreapproved auto repair shop, Bosch service center, AAA approved auto body shop and a Napa Autocare center. We have invested in the lastest diagnostic tools and equipment to repair your vehicle as per the manufactures specs. We are located at 1111 Paterson Street Ogdensburg New York 13669. We specialize in import sales and service.

My son purchased his first vehicle from this business and he got a terrific price. The whole…read moreexperience was excellent from start to finish.

We recently bought a 2010 Mercury Mountaineer from Latham's. We initially foundd a Ford Explorer we…read moreloved, but we couldn't afford it. So we shopped elsewhere. But a few days later, we went back to Latham's and found our Mountaineer, which is similar to the Explorer...and we could afford it! We really appreciate the variety of vehicles offered at Latham's. Wayne & Tessa were very patient with us while we obtained the financing and helped us with all the paperwork. Thanks for all your help! We are very happy!

When I had an issue with a CARCO inspection because the report went to the wrong insurance company…read more(totally NOT the fault of Bill's, they were given the wrong info!) they were still happy to help me get it fixed right away. Made a phone call and within 10 minutes everything was sorted out, and this was on a Friday afternoon close to closing! Couldn't have gone better. Highly recommend this place for all your tire/ auto needs!

Very cheap tires. Can't beat the prices. Tried tire rack.com and he still beat them significantly.read more

My car was stolen and later found by the police.It was then stored by this company, but when I…read moreasked about the status of the car, they just said they didn't know and didn't explain the situation to me in any kind of friendly way.　The bill was $4000 Canadian.I asked them the statement. Here is their reply " $1000 base tow $200/ day indoor storage 10 days and $500 retow Administration Staff John Campbell's Towing 613-342-0851' I paid total 4,000CAD to send my car to body shop. I asked them for receipt but they never pick up my phone and never reply my email.....,

They came they did the job they said they would for the quoted price couldn't be happier. Dylan was…read morevery patient as we had to ad air to a tire but everything turned out perfect. My fifth wheel trailer was located on a hill in a questionable trailer park. He got it out n moved within an hour of showing up so grateful thank you so much

My husband set up an appointment for our car to be serviced. But when the day came the company…read moreacted like we hadn't made an appointment. Which is wild because the dude he set it up with wrote everything down and asked a lot of questions so it looked legitimate. We really needed our brakes done because we had to go out of town to see a sick relative with little time left. We had to go to a walk in shop and pay out the nose for a rush job. It was very frustrating on top of our worries about the relative. I guess on top of overcharging people they don't know how to keep or schedule appointments. I have to say it was very frustrating and disappointing and if I had known it was knew owners we never would have gone there to begin with. Best to stick with Trapps or one of the other companies. This one is not it. They are too shady to trust with even an oil change. Buyer be warned.

I called to ask for them to come jump my vechicle told them that I didn't have no money on me at…read moretime it was freezing cold I sat for hours already and they said don't worry about money but then when they got there after jumping it they said they need cash or card to hold and they were charging me over $350 dollars for everything! So just be careful of this company and what they tell u! They will do the work then tell u price and charge and arm and a leg!