Quality service at fair prices. Best around as far as I'm concerned. I will be back soon with my…read moreother vehicle.

Excellent customer service. Very reliable, actual repair was faster than anticipated, highly…read morerecommended to anyone who needs auto repair. Peter , VA

Such quick and efficient service! They had me in and out of here so fast (15 mins!)--as quoted on…read morethe phone when I inquired earlier in the day. I came in for a tire change and they squeezed me in with no wait time. I really appreciated this level of care because other shops in the area were either not open on weekends or willing to take me in as a walk in. On top of that the staff were very pleasant to interact with and they were so helpful.

We had an emergency occur with our car. We were close to this Monroe Muffler, so drove there. The…read morestore Manager, Tom, managed to make time to check the car. Tom was incredibly helpful, honest, considerate, and kind. Found out that, if we would have kept driving the car, it would have started on fire. Saved our lives. I have since heard good things locally about this location, so, I don't know why the bad reviews. Maybe it was a different manager/ownership. Thank you Tom! You are the best. 100% recommend.

I can't say enough the kind service I received passing thru Hornell. Matt in parts went out of his…read moreway to order a tire that I need the following day. Service department squeezed me in so I could complete a long caravan journey bringing my daughter home from college. Rarely, do people care or treat others like these gentlemen did me. Thank you very much!

I had several dealerships to choose from as I was searching for new/cert used car. I ended up here…read morebc jeep was exactly what I needed. The experience has certainly changed thru my years. I didn't go in haggling and stupid me let my guard down just to get a deal done. The credit app/ process imo is less than straight forward as they present you with " options" on your payments ( they initially DO NOT show you the payments WITHOUT some form of EXTRA warranty on it) When I declined any warranty I was hounded by credit manager for next 10 mins and basically he insinuated how careless I was being for not choosing any! Upon arriving home I noticed various things I needed to repair ( wiper blades were falling off, fog lamp burned out , and now realized NO spare OR jack/ lug wrench at all!) People, maybe it's just me but for a 3 yr old jeep that has the SIMMONS ROCKWELL name on license plate frames ( oh yeh and NO license bracket on front!) and emblem on car you would think they could do a complete check for these NECESSITIES!! They probably got a good 1500-2000 profit on me and already will cost me another $250 to pay for these things since I've yet to hear back from them. Be careful

We had been loyal customers for more than 15 years. Service was always good, even if a bit pricey…read more Scott & Debbi were always pleasant. The wait area is (I assume) still filthy so they loose 2 stars for being worried about your clothes getting stained while waiting for your repairs. Also - and most important reason we stopped going there for service repairs - I don't recommend buying a used car from them. Scott has certificates stating he's a Master Mechanic on the walls, but when you complain of a problem with a car he sold you he suddenly has "no way of knowing about it when he bought it." They also play on "favors" from knowledgeable customers with PC Repair experience and offer an Oil change instead of cold hard cash for immediate attention to 24 hour Virus removal from their work PC! It's pretty much all about the money with this company - either making it off of your repairs, or saving it for their repairs.

Sold me a great car and I love it ,will come back in the future,......................read more

Stopped in because there was some loud noise coming from my front end 50 miles from home. They…read morefound lug nuts were loose on one wheel... would have been a disaster if I'd kept driving. Anyway they had me back on the road pretty quick and didn't treat me like a moron (even if I might be!). Can't say enough good things about the guys there. Thank You!

A hidden gem up a small country road. Took their time to properly diagnose my issue, fair price,…read moregreat work. This is my new go-to mechanic.

Excellent customer service with detailed status reports that kept us up to date on the progress of…read moreour project. The work exceeded our expectation. The Mott's - 1969 Mercury Cyclone

Amazing shop specializing in Classic car restoration..These guys do what you see on the restoration…read moreshows..Trick my Ride Counting Cars...but are local and just as cool..They can also fix your regular daily driver/grocery getter too..