Knollwood is a dump,,,,we had our family member scheduled to be transferred from Sibley to…read moreKnollwood and was placed in a room that smelled of urine all over the bathroom floor and the walls were filthy dirty, the visitors chairs had embedded stains and small bugs everywhere. The entire bed, handles headboard, mattress had salvia embedded into the plastic We witnessed a patient in a wheelchair with bloody toes on both feet with a pair of dirty booties. He indicated that the nurse would not give him batteries for his hearing aid or stop the bleeding. Most importantly on the day of his arrival in order to receive care the social worker had our family to attest that Knollwood was his primary residence in order to receive payments from and to Medicare and Blue Cross. As of today it's been 5 months since leaving Knollwood continues to submit invoices for services to Medicare and Blue Cross Blue Shield and Knollwood continues to bill and is receiving payments. Knollwood presents itself as a prestigious rehabilitation facility but in fact patients that should be in memory care and acute long term care are put on the same floor as those who are short term rehabilitation care. How are they getting away with billing insurance companies and sending payments, both to a nonprofit and for profit company which all of Knollwood intake documents are specifically for Military Families Members While in Knollwood our family kept their outside doctors and upon leaving we were given a slip for his doctors to sign. We learned on the day we were leaving noticed that from our outside doctor evaluation reports were put on-transferred onto Knollwood treating doctors medical history and recorded as if Knollwood was the doctor treating our love one. As a caregiver having had to endure overwhelming pressure and with the staff of unqualified doctors and nurses, some that couldn't understand English did not give and correct dosages of medication and could not interpret the diagnosis therefore his medication prescribed was not given throughout the 21 days such that we received calls each morning to tell us that they were trying to kill him and because the three types of medications were to keep him alive. At the hands of Knollwood was something like a SYFI movie. The staffing communications were a joke and the conditions were horrific which caused a tremendous amount of anxiety.

The staff is kind. The residents are lively, witty, and fun! I worked here on an assignment as a…read morebartender and I had quite the time!

I wish I had looked at these reviews before going here. The needles felt VERY dull and painful,…read morewhich I've learned is a sign of poor technique, as are the brown stains on my legs MONTHS afterward. And yet, the "doctors" are very sure of themselves, lacking empathy. DO NOT GO HERE. RUN AWAY!!!!

The team was great today, I always appreciate the great service here. I came to the clinic and was…read morepromptly taken care of by the medical assistant. The team is very efficient and caring.

Do not use them!! I repeat, do not use this agency! Expect to get a call every week from them…read morestating the caregiver called out sick and do we need them to find a replacement. WTH! Of course we need a replacement. We wouldn't have hired you if we didn't need the help. Incredibly unreliable staff. Don't waste your time.

Thank you for everything, the people and service provided was outstanding while still offering…read morehighly competitive pricing.

I cannot say enough wonderful things about Comfort Home Care. A family member became ill suddenly,…read moreand I called them from the hospital on a Friday evening. I heard back from Crystal almost immediately and she could not have been more professional, helpful, and caring. She was careful to get all the information she needed, including what would be most useful for my family member, but was incredibly efficient. We needed home care the next day and she set everything up within a few hours. The following morning the most extraordinary aide came to spend the day with my family member. Professional, kind, and skilled, she went above and beyond to be helpful and was truly a lifesaver. From the moment I called and throughout our entire experience with them, we felt taken care of and cared for. Though my family member is feeling much better now and no longer needs care, we feel so lucky to have their number at hand if and when we should ever need them again. It's really scary when you need this kind of support last minute. They truly are a comfort. Highly recommend.

Worse care company by far, missed vital medication "blood thinners" general manager and client…read moremanager tried to blame me, useless carers, terribly run. AVOID comfort home care

My elderly mother's caregiver didn't do anything promised. No medicine management, no food…read morepreparation, no light cleaning. We were promised my mom's prescription drugs would be managed. That was my biggest issue. Taking blood pressure pills will never work like the pain pills. However will make her very light headed. No lunch prep heating food in the microwave was not something the side would do or the dishes after the meal. The aide fell asleep and complained of her legs and back hurting.

From the owner: Since 1995, CarePlus Home Health, Inc. has helped more than a thousand Maryland families find the…read morevery finest providers to satisfy their home health care needs. CarePlus is dedicated to assisting seniors, adults and children with maintaining their independence in the comfort and safety of their own homes, wherever home may be. We are available 24 hours a day, seven days a week. Our in home care experts carefully screen and place highly skilled professionals providing care that's specifically tailored to our clients' individual needs. We offer in home care, home health care, and nursing care throughout Montgomery County including Rockville, Potomac, Bethesda, Silver Spring, Gaithersburg and Montgomery Village, Maryland