My mother is in the Memory unit at Kensington Park. She's getting very good care, around the clock…read more She likes the food a lot - much more than what her in-home caregivers used to prepare. There are musical performances and other cultural and healthful activities. It's difficult for anyone to adjust to a new environment, and even more so for an elderly person with dementia. The Kensington Park staff do their best to welcome and acclimate new residents - which, with the added problem of Covid, is a challenge. They are kind and attentive, dealing with irritability and other behaviors with grace and patience. The management is very open to communication from family members and every issue is addressed. Visits from family members are easily scheduled. It's a good place.

The supervisor, Christine (I believe) is in the wrong line of work. I went to visit a lady I cared…read morefor for almost 2 years and was told evening visiting was canceled. This was a direct lie to my face. Subsequently, I spoke to my friends' daughter who told me "since her mother broke her arm, she was not participating in activities, and was too tired from too many visitors. The supervisor's recommendation was no visitors other than once a week from each daughter, as per my friend. My friend is 97 yeaars old. The elderly NEED verbal stimulation, not isolation. My friend, the elderly lady, does not like this place and has expressed it in no uncertain terms. My experience with ideas like this ends in the life of the elderly person in less than 8 weeks. My friend (the daughter) has placed her mother in a prison because caing for her mother is an inconvenience.

Review of Brightview Great Falls Senior Living…read more When my parents needed a place to age gracefully after staying with us for over two years, we began our search for the perfect senior living facility. Many of the places we visited were quite large and somewhat confusing, with separate areas for assisted and independent living, which made my parents feel isolated and "less than." Then we discovered Brightview Great Falls. It was just the right size--large enough to offer engaging activities and social opportunities, yet small enough to feel intimate and cozy. Six months into their stay, we couldn't be more pleased with our choice. The care they receive is my top priority, and I am confident that any medical issues are promptly addressed. Secondly, the facility's cleanliness is impeccable, which is crucial to me; even the bathrooms, which can quickly become messy, are consistently spotless. My third major concern was the staff, and they have exceeded my expectations. They are communicative, friendly, and genuinely dedicated to their roles. I've even formed genuine friendships with several staff members who are truly caring individuals. Is everything perfect? No, no place is. But any issues that arise are taken seriously and handled swiftly. Knowing what I know now, I would choose Brightview Great Falls all over again. It's a community where I can rest easy knowing my parents are in good hands

CAUTION. Brightview in Great Falls, VA took advantage of my elderly mother. They encouraged her…read morecome in, treated her to lunch, and got her to sign up all in a couple of hours. They took her credit card number which she thought was like a "hold" on a hotel room that could be cancelled. She thought she would have time to think about the decision. She tried to contact the person she spoke with there a couple of days later and was told that person was on vacation until the following week. She waited until the following week and got the run around and was never able to talk to that person again because she was always "busy." A call to the bank a couple of weeks later and we discovered that they had in fact charged her credit card $3,500 deposit the day she had visited Brightview. Several attempts to request that the charge be reversed have been denied by them. These people are very good at selling to the elderly and taking advantage of people who are hard of hearing and under stress. They make the desperate senior citizen feel like they are trying to help them, when, in fact, it is all an act to get their money. I hope this post keeps someone else from having the same experience.

My dad lived here in the independent living apartments until he needed rehab and moved to assisted…read moreliving temporarily. He really liked his apartment, the food, and he made friends. The assisted living facility was dreadful. He did not have dementia but the nurses treated him like he did. And they would not help him to the bathroom at night. They told him to use his Depends and ignored his pull chain. He got up by himself, fell and broke his hip and died within a month. It's not continuing care if the assisted living is no good.

Temporary living in the rehab section is not so good. Luckily it's temporary. Dated bedrooms,…read morestaff unfriendly or does not look up from their desks, not too much interaction or activitites

I don't recommend Five Star Chevy Chase. It's clearly gone downhill since the reviews here were…read moreposted. Management is unresponsive to resident needs. Meals are not nutritious, too many carbs & too low protein, nor are they flavorful. My mother has lost weight in the three years she's been a resident because she won't eat what's served. During the COVID pandemic, Five Star has made money by not providing what residents are paying big bucks for. The socially distanced activities are poor. They should be ashamed offering hallway bingo, hallway mixers & a rolling library cart for months! And, these boring, unimaginative & unstimulating activities are provided on alternative floors. Residents go for weeks with nothing. They're also saving money by scaling back the menu & having residents preorder. Much less waste, no serving staff, etc. Attempts to improve conditions have fell on deaf ears. To add insult to injury, Five Star has declined an offer for FREE on-site COVID testing of residents provided by Montgomery County. No reason was given.

This is my review from 1/7/11, when it was under different ownership and had a different name:…read more I just moved my mother into the Classic Residence a few days ago. It is absolutely a fantastic place in every way: the staff (*terrific*, numerous, always available, extremely patient & accommodating), the food (really delicious & varied), the programs (*300* activities per month), the interior (gorgeous & soothing), the physical setting (lovely & wooded, yet very convenient) and the general overall ambiance. The rental cost is undeniably very pricey in order to pay for all of the aforementioned, but we're very relieved that my mother can manage to afford such a pleasant situation at this stage of life.

It really depends on what you care about. If you are looking for amenities this is the place, if…read moreyou are looking for great gym with PT and OT seems to be lacking. If you are looking for phenomenal food this could be the place. Overall great place but not what I was looking for.

My mother moved here a few months ago and loves it! She's met such interesting people, and finds…read morethe staff incredibly helpful. She loves taking walks in the historic section of Kensington, right behind the building, and walking to the Saturday farmer's market. Noise from the trains passing by so closely has not been a problem at all! In fact, she really likes watching them go by. She also really likes the fact that the town of Kensington has almost all the services she needs, so she doesn't have to go far. There are a few "growing pains" being so new, still hiring staff, but they are finding great people and constantly improving. This place really doesn't feel like a senior home, which is also appealing, and residents don't feel at all micro-managed or confined. Brand new. Although my mom is in independent living, she continues to hear great things from residents about their assisted living and memory care services as well. She likes the relatively small size of the facility. They have a driver to take people to local appointments, they show movies on Friday nights, offer several art classes, and more. The food is all made-to-order in the restaurant. Service is leisurely, but very pleasant. They have an in-house hairdresser, also fitness coach. It's all about the people, and that's really made it for my mom.

My parents moved here a little over a year ago from another similar retirement community. Our…read moreinitial impression was that the facility is a little older than where they were, but in great condition, a great location, and seemed like it offered comparable services. Without a doubt, I've been blown away by the staff and quality of services they provide! My mom is a very active, social person, and she participates in all the activities - she's always telling me about something exciting they are doing. From musical guests to special food tastings, outings to local attractions, and more. I especially want to comment on the smart, compassionate management of Seaton when folks get sick. They work hard to ensure residents stay healthy and are taken care of both physically and mentally if they need to pause in-person activities. I greatly appreciate the staff at Seaton. Su, Janae, Chef Musa, the entire staff - and the community who live there - are wonderful. Anyone looking to move to a retirement community like this would be lucky.

Initially things are not working well with a couple of things with my mom, but I will say the staff…read moretries very hard and the director contacted me personally to try to resolve some of the issues. Meeting next week with staff to go over some concerns of my mother, but I'm confident they'll be rectified

Horrible place with horrible people. Its funny how they forget about the care in healthcare. Nasty…read morepeople only who only care about money. Way overpriced for service offered. Care.com is better and cheaper.

I reached out to Georgetown Home Care in a major time of need. My husband's Parkinson's had become…read moreall of a sudden a situation where he needed more care. While I was doing most of it, I needed time to get out to take care of my own job and other projects. I called Georgetown Home Care, and they responded, do you need immediate help? Where other agencies it was quite obvious that it was going to take time for them to evaluate if they wanted to help us. Georgetown Home Care was there the next day. We felt as if we were there only client. They found us a compatible aide and they were very caring as a company. Right up until the end. Which came as quick as the need for home care did. Overall very pleased with the responsiveness and the aides that were assigned to us.

It maybe a good place for your loved ones, but not if you work there. And if your a temp help, you…read morebecome the scapegoat for the full time employees. So take your loved one to place that not only respects you, but also respects all people.

My father has been a resident here since October 2014…read more It was the best decision for him to move here. The staff are attentive and caring and he still has more autonomy than he would in many other places. He did NOT want to go to a nursing home despite his increasing frailty . He requires assistance with all ADLs and medications. He is always well groomed, clean and in good spirits. All the staff address him by name and treat him with great respect and affection. His speech is difficult to understand because of strokes but they are uniformly patient and helpful. Three mornings a week we are together but I do stop in at other times and he is ALWAYS well cared for. Here is an opportunity for socialization that he didn't have at his independent facility in NJ. Meals are in the dining room; many different daily activities. He and I could not be happier with Grand Oaks And we feel that the VALUE is excellent. Director of nursing is smart, friendly and very responsive to any concern I ever raised. Thomas A. Tesoriero, MD