They were very helpful with getting my husband on the senior bus for dialysis while I was working.read more

I've been using home care services for my father provided by Visiting Angels for about a year now…read more I was very concerned about having anyone in my father's home but I had no choice. I had to go to work, among other responsibilities! After checking out providers and services, Visiting Angels was highly recommended. I knew I wanted to utilize a company with a good track record in this field. The Cleveland office of Visiting Angels has been in business for over 14 years. I did my own due diligence, personally speaking with several current and former clients. I also took an additional step to contact independent referral sources to see what companies they spoke highly of. They can never give you just one company, but the Cleveland office of Visiting Angels was on everyone's top 5 list of referrals. Every reference that I personally called, whether from Visiting Angels or from social workers and referral sources, had great comments about their experience and/or their reputation. Now, as I come up on a year of service, I can happily report that my experience and that of my father, paralleled all of the good references. Their staff members, or caregivers that have been with my father, have been very attentive, reliable and trustworthy. He has his 'angels', as he refers to them, around the clock! He is happy and pretty content. He likes how they take care of him, and I like how responsible they have been. He is 93 years old; a depression era, WWII vet survivor; he deserves the best! I was also surprised at how focused Visiting Angels has been at regularly checking in with me by phone to see how things are going! They even use an independent company that called me to do a survey about the quality of their workers and the responsiveness of their office. In total, I can highly recommend Visiting Angels to anyone needing caregiver services for their elderly loved one!

Steadily declining care, lack of staff and high tolerance for poor employee and agency work ethic…read more Unkept promises. Lack of communication. Rising costs. Family members doing most of the work they are paying for.

My mother has been a resident in the Memory Care Unit of Governor's Village for about a year and a…read morehalf. The building itself is always clean, homey and well-decorated (non-institutional). Much thought has been given to creating a pleasant experience for visitors and residents alike. Garden areas are wonderful during spring, summer and fall for walks, bird watching, gardening. There are plenty of events, celebrations to meet various interests/abilities. They have just built a new addition which was handled in such a creative, thoughtful way -- residents' lives remained normal and calm despite construction. Plus, it is beautiful! Most important, I am thrilled with the level of care, concern and genuine affection/compassion the staff provides and exhibits toward my mother, as well as the other residents. Patience, understanding, creativity and sense of family are very evident whether a resident's family member is present or not. Nurses and caregivers have gone out of their way to meet my mother's needs and mine as well -- so I'd don't need to guess how she is doing. They share anecdotes of what she's said or done during the day; if she's happy, sad; ate well/or not so well; was up all night or slept well -- without my asking. This is very important to me as her primary caregiver. They are truly extensions of me and do it better than I ever could at this point in her journey. We are both blessed to have found such a wonderful place for her to live.

Negligent management that cares more about your money than your well-being…read more Wickliffe Country Place is part of Legacy Health Services https://lhshealth.com/ a FOR-PROFIT facility, not affiliated to OH hospitals. They use contracted medical staff that don't know patients' medical history. Meals were worse than school lunches; tiny amounts, loaded with carbs, not to dietary/nutritional requirements and lukewarm temp, at best. Our friend was placed there after surgery to recover and resume independent living. He suffered physical pain that was repeatedly ignored, lost a severe % of muscle mass and became malnourished. Even at his worst, they demanded monthly out-of-pocket costs of $10,000 ($350/day) UP-FRONT. A reputable facility will bill you or your insurance. The only positive mention here is some of the caring staff who did their best in spite of their burden of being understaffed. If you or anyone you know ends up there, keep this number handy for the LAKE COUNTY LONG-TERM CARE FACILITY OMBUDSMAN: 216.308.1132.

Family member was in this facility due to having a stroke. Their staff is not professional. A…read morebunch of overworked uncaring aides work the front desk in the wards. Patients look like the hospital patients from "one flew over the coo coo nest"

I have lived here at Breckenridge Village North Apartments Independent Living since November and…read morefind it all I thought it would be. People are friendly and the food is very good with plenty of variety. Services are what I was looking for with lots of activities available if you wish to participate. The one complaint I have is that the dinner hour here is planned too early. However, all in all, this Ohio Living adult Independent Living experience is all I was told it would be.

Let me start by saying I would let a dog or my worst enemy stay in this crap place. I stayed in…read more 2022 from a broke femur. I never once saw a glass of water, I had drinks brought to me, the one drink offered was coffee but the bitched and moaned about refilling a 5 ounce glass. I mean really a child drinks more than that in a juice boxes each day. A sippy cup was larger than this cup.... I was also told by this lady that was older than father time to shut up and quit complaining she futher explained that I wasn't a priority because they had more than me too take care of and with that she slammed the door and refused to answer the the buzzer. I couldn't even get out of bed without assistance so I had to sit there and take it.... The next day I was allowed to get in my wheelchair so i wheeled myself out to get my own coffee and once there the day nurse said she would get it and all of the sudden the old nurse there asking what I was doing SO I SAID getting the coffee that you don't have time to get in a loud voice!!! Then all of the sudden I was the center of attention and they at the nurses' station began to ask who I was SO I SAID it's me Marie (said my whole name) and if you have a problem I am in room 218 you can COME HERE if you got a problem and slammed the door behind me, like it was slammed the day before!!!! I had a visitor and she knew one of the workers a nurse, she actually said are you here to get her (meaning ME) I am so sick of her SHIT... I wished I could get out of bed and would have showed her what I was about, but my friend calmed me down... this is the worst place I could imagine any one too be. My guy across the hall fell 10 times and they wouldn't respond to his buzzer so I started turn mine on so they would answer 2 lights and they couldn't be at the ready because they were watching more than one section at a time and doing laundry... Once they even came in whilst I was sleeping and yelled my name out because they said they thought I was dead because I took my sleep medications, so they started a joke saying I was the dead lady... Really all went through wont begin to cover this review..... JUST KNOW THAT YOU SHOULD THINK TWICE BEFORE PUTTING ANYONE THAT YOU LOVE IN THIS FACILITY THEY ARE TOTALLY other INCAPABLE.... There was 2 highlights was there were some staff that knew there job, 1 nurse on the morning staff just 1, the nurses on second shift helped more than day shift other than that there was no reason for me too stay so I tried to call my PCP but because they were UH my PCP couldn't help but I had to get out of this shitty place... SO i threatened bodily harm and I was finally after 2 days of saying it I was released home on the 3rd day, with nothing no walker no wheelchair for home. THANK GOD for Cleveland Clinic my PCP jumped in both feet and got me all that I needed and a nurse, home Physical Therapy... I will NEVER make this mistake again IN LIFE!!!!! JUST DON"T IS MY RECCOMMENDATION!!!!!!!!!!!!!!!!!!

Send good helpers but once we told them we wouldn't be needing their services, they told us they…read moredidn't have a caregiver on a day after we has already booked their services. The owner is very helpful. But again, once I addressed a concern with them, their staff nitpicked every little thing in our home that wasn't previously an issue.

From the owner: Comfort Keepers Home Care is proud to provide the uplifting support that seniors need in…read morePainesville, OH. We work with you to provide care that engages you in your daily life and allows you to make the most of your Golden Years. We help you remain independent with senior care services that help you take care of the little challenges each day. Our services can help you with personal care, housekeeping, and meal preparation. Caregivers can also provide dementia care and Alzheimer's care, as well as other specific services to meet your needs. We believe that home remains the safest place for you or your loved one. For this reason, we feel fortunate to be able to provide care that can keep people at home through personalized care and support.

I previously worked for blue dot and I can say they were one of the best places I had ever worked…read morefor. Great boss, great co workers & even better clients. You can 100% trust the care you will receive from this company and or employment.

Thank you to Nick Mace and his team Adam and Karen at Blue Dots Cares for the great care that they…read moreare providing to our mom. Our mother suffered a debilitating stroke at a fairly young age and was not ready to even think about nursing or assisted living care. After many months of in hospital therapy and a short stay in assisted living, with the help of Nick and his group she was able to move back home where they provide daily help to her as she continues her recovery. Cannot say enough about the wonderful care that she receives from Adam and Karen. They help with everything from laundry, house-cleaning, walking the dog, going to appointments, cooking/prepping food, personal grooming to simple daily companionship. Adam and Karen are very considerate and have been so very wonderful to her. They do anything she asks them to do and she is very happy with them. The whole group at Blue Dots Cares is very knowledgeable and they have worked with our family to make sure we have the best caregivers to meet our needs. We are very pleased and would highly recommend Nick and group to anyone looking.

To receive care that feels like family this is the place to go. My father had dementia and the…read morelengths and ideas she came up with to het him to shower!! Playing 50s music (his favorite) to get him engage in his eating, bathing etc. We will never forget the care received. Even visiting him once he had to go inpatient. Very happy and satisfied with everything!!!

From the owner: At Essence Care Solutions, we provide premium and personalized home care services tailored to each…read moreclient’s unique needs. Our services include personal care (bathing, grooming, dressing), housekeeping, meal prep, companionship, medication reminders, mobility assistance, fall risk prevention, post-surgery recovery, hospice support, and memory care for Alzheimer’s & dementia. We also support individuals with special needs and offer respite services for family caregivers. 24/7 care is available. Our highly trained caregivers deliver respectful, reliable, and person-centered care that promotes dignity and independence.

I could never think of the right words to say how much Doug and Caley and the team of girls they…read moreput together to take care of my father. They were very good to my my parents. And on the day that my father passed they showed up at my parents house within less than 30 minutes of me calling them to help us navigate through all that while we waited for the hospice and funeral home . I highly recommend this group this company the team the people they hire . My mother and I would have had a way different experience dealing with all that happened without them . They were definitely a blessing .

From the owner: Happy to Help Caregiving provides reliable, compassionate non-medical in-home care for seniors,…read moreveterans, and adults who want to stay safe and independent at home. Our caregivers assist with personal care, companionship, homemaker services, transportation, meal prep, mobility support, dementia care, and more. We proudly serve local families, elderly parents, aging veterans, and individuals recovering from illness or injury. Whether you need a few hours a week or full-time support, we create a custom care plan based on your goals, routines, and medical provider recommendations. Why families choose us: • Trusted caregivers — background-checked, trained, and matched to each client • Specialized Veteran Care — we work directly with the VA Homemaker/Home Health Aide program • Flexible scheduling — from short visits to 24/7 coverage • Fast availability — emergency and same-week starts when possible • Locally owned and operated — not a franchise • Consistent communication with families and care teams Our mission is simple: to help your loved one feel safe, respected, and supported at home. Call today for a free consultation and customized care plan.