A few years ago I took on a major renovation, hiring out handymen who quoted me less to get the job…read moredone. I regretted that because in the end, I paid lots more to fix mistakes. I know it's so cliche, but it's true. I wasn't going to make that mistake again! I called Steve at Chevy Chase Remodeling and he quickly made room in his schedule to tackle a major painting project at our new home. Chevy Chase Remodeling will always be my FIRST and only call for major household improvements! Here's why; I paid the same for their work as I would've paid hiring individual handymen to do my project and I had ZERO headaches along the way! I'm kind of a control freak, but Steve kept me posted so I never had to call and check in. I was able to manage the logistics of my move instead of the headache of my renovation! Whenever we ran into a road blocks Steve found a quality, affordable solution to keep our schedule on track. The budget was tight and Steve managed it well. He even finished a day early. The painting looks incredible- I feel like I have a brand new house! I look forward to doing a basement remodel project with him later this year! His firm offers a design service, too so I'll have the benefit of a consultant to help us reimagine the possibilities of a kitchenette in the basement!

I am giving two stars for the quick turnaround time to my Angie's list request for a home…read morerenovation quote. The appointment was scheduled a week ago for today at 2:00 pm. At 1:45 pm I noticed three missed calls from an unknown number in addition to a text message. I responded to the text requesting the name of the company - it was Steve from Chevy Chase Remodeling wanting to talk to me about my home renovation. This was odd because we had a confirmed appointment at 2:00 pm. The short version of the story is Steve was a no-show. I will spare you all of the details but I have learned a lot over the past year about the home renovation business - how a GC conducts the Initial appointment speaks to how the work will be conducted on your home. After waiting 45 minutes, I called Steve to let him know do not bother with the appointment. His response was he knows his value, he is the right person to help with my situation and he cannot control the traffic detours which is true. But, I know mistakes happen just own them... don't make excuses if you forget my appointment or if you were no longer interested in my project.

Rock Remodeling did a fantastic job creating a porch under our second floor deck. We are actually…read moreeagerly awaiting for them to come out and fix that deck as another contractor installed it incorrectly. Rock Remodeling is fast, fairly priced, professional and very friendly. Pure pleasure to work with. Looking forward to seeing them again.

Recently had a screened in porch and deck built. Clint and his guys were awesome. They knocked…read moreout the project in no time and it turned out better than expected! So happy with the results!

I contacted the contractor and explained the type of work I needed completed on my home. When he…read morecame out to assess the project, he immediately understood the scope of the work. The job was finished promptly, and the results look excellent.

We had an excellent experience working with Richard. The work was executed perfectly and on time,…read morewould highly recommend.

Capital Roofing and Exteriors (CRE) handled repairs to my porch and fascia after a tree strike in…read moreearly December. Jesse and his crew were responsive and eager to coordinate directly with my insurance provider, which helped move the process along--but not without some concerns. To start with the positives: Jesse is communicative and aggressive about pushing the claim through insurance. Once work began, the repairs were done relatively quickly. He clearly wants to keep things moving and keep the client informed. However, the full process--from damage to completion--dragged into early April. A lot of that delay falls on the insurance company, but not all. CRE can be a bit too eager to upsell or stretch the scope of work to fit what insurance might cover, and that added some complexity and delay. More importantly, the execution left a lot to be desired. The fascia and trim work ended up dented, scuffed, and uneven in places. Nails were bent over instead of properly seated. Cosmetic flaws that shouldn't be present after a professional repair. And the biggest issue: the roofing subcontractors were extremely sloppy. They left debris scattered across my yard and nails in my driveway--one of which ended up in my tire. That kind of carelessness really undercut any goodwill. In summary: Jesse is responsive and energetic, and CRE will push your claim hard. But expect to keep a close eye on the job, especially the subs, and don't expect perfection on finish work. Solid in some areas, disappointing in others.

Sometimes making the wrong choice brings the right one into clearer view…read more It's with this mindset that we post this review for Chris Marshall, the choice we should have made that we didn't. We had just experience plumbing-related, water damage to our home. Our floors were removed and the tile exposed now was breaking up and being tested for asbestos. Though we were a ways away from the reconstruction phase still, we started researching contractors/contracting companies. We found Chris, who looked wonderful "on paper" and gave him a call. It's been roughly six months now since I made that call, so I'm not sure if he answered right then or called back, but I ended up talking to him the same day. It was late in the work day, so when he offered to come by to just talk to us and check out the damage, we were really surprised--and thought there wasn't any way that would really happen. At about 6 p.m., he called and said he would, in fact, come out that evening, if it was okay. We agreed, and he did. He was professional, very easy to talk to, patient, and seemed willing to work with us. In the days and weeks that followed, he quickly responded to all our calls and messages; made a couple more house calls; referred another industry service provider (another mistake we made: not going with his recommendation); provided impeccable documentation for his licensing, insurance, experience; invited us to check out his work personally by visiting a home he'd just built; went back and forth with us about estimates, and adjustments to those estimates, and scheduling. While his quote ended up being higher than we could afford, in retrospect, it wasn't unreasonable. At the time though, we couldn't get our insurance to play ball and didn't feel confident we could absorb the difference between the settlement and Chris' quote. During this time, my husband considered a contractor whose family attends the congregation we also attended. The family had fallen on hard times recently, and his thought was, "We're going to give the job to someone; why not bless a family within the congregation?" I was strongly against this as 1) I worried about the possible pitfalls of doing business with someone too familiar, and 2) I was already settled on Chris. He'd already gone over and beyond as far as I was concerned. Despite these concerns and reservations, I appreciated my husband's heart and decided to support and trust his decision. Regrettably, it turns out I was right. (This is a conclusion he reached on his own as he saw corners being cut, expressed concerns disregarded, and diverse workmanship issues.) That arrangement went horribly, and, in the end, we had to fire this contractor before our home was even far enough along to move back in. Thankfully, family and friends came to our aid and helped us finish up well enough to get us back in our home, refusing to take any money from us at all. Our home insurance co. assigned a post-reconstruction clean-up and restoration service to clean the place up--work that cost thousands of dollars (to give you an idea of the state this contractor left our house). We are thankful to be back home but, here and there, still notice the evidence of poor workmanship and work ethic (taking advantage of our absence from the home during most of the remodeling), which at this point is still more confounding and hurtful than anything else given the somewhat personal connection. We should have gone with Chris, who had proven himself well before he even had the job. And YOU--whoever you are, reading this--provided you are comfortable with him and his quote is budget friendly, should go with Chris. We cannot recommend him based on work performed/service rendered--he doesn't need us for that: his work and reputation appear to precede him, but we can and do highly recommend him based on his character, professionalism, and well-documented experience. The "world of contractors" is an all-day, all-out dirty, murky trap; there aren't enough Chris Marshalls out there. Choose wisely.

Chris Marshall was a godsend. He renovated my house after two incidents of water damage two months…read moreapart, with asbestos being found, causing me to have to live in a hotel for one year and two days. My first flood was caused by a pipe bursting in four spots in the attic causing flooding of the three bedrooms, two bathrooms, family room, living room, dining room and kitchen, essentially that whole side of my house except for the foyer. Those rooms had to be demolished down to the studs, which meant taking out the ceilings, walls, much of the plumbing, electric in the walls, light fixtures, kitchen cabinets and floors down to the concrete slab. Then asbestos was found which caused the demolition to be put on hold until the asbestos was removed. Two months into this, the other side of my home, the studio above the garage, the garage and my master bathroom below the studio flooded because a pipe burst under the studio sink. To say that second water damage was unbelievable and further depressed me is an understatement. I had to move to a hotel as the demolition took a frustrating six months and the demolition company still did not remove all of the water damaged areas. After two months of working with contractor #1 and then #2, I was totally upset at how slowly things were progressing. Each failed to get their renovation bids approved by the insurance company which threatened to stop paying for my hotel if renovations didn't start soon. What does this have to do with Chris Marshall? Absolutely nothing except that by this time I was so stressed out and skeptical of contractors that when I ran across the GOOD reviews about Chris Marshall and North Star Companies, I did not believe them. In hindsight, when I called and Chris said that he could meet with me that next day, I'm sure that my skepticism was obvious. He surveyed my disaster zone with a friendly and confident professionalism and reassured me that my house could be renovated back to a home better than it was before. His experience with building new homes, renovating general as well as water and fire damaged homes and working with the insurance companies was invaluable. He tirelessly supported me as I worked through the resistance and red tape of the insurance company, no easy feat, to get the rest of my house demolition approved and all of my renovations reimbursed. Chris, his crew, which are like family to him, and his subcontractors were friendly, efficient and professional, treating my house like it was their own. Chris saw more than my vision for just restoring my house and made suggestions for changes in design, repairs and improvements in functionality that I hadn't thought off. I never had to hunt Chris down; he always returned my calls and texts when I had questions. Chris is detail oriented and was diligent in keeping me informed of any unexpected issues and what stage the construction was in. They performed quality craftsmanship and Chris's integrity gave me new trust in contractors. Chris said that his job was to complete the work to my satisfaction. He exceeded my expectations so much that by the time he finished making my house a home again, I asked him to work into his busy schedule renovations to upgrade my rental house. Family and friends have visited and remarked at how wonderfully improved my new house looks and functions. I told them that they could have Chris's contact info only after he finished working with me. But I've complemented him so many times that they know his website (my house pics are under "water damage Fort Washington"). I was so fortunate to have found Chris Marshall; I have no reservations and only accolades for his level of professionalism and expertise.

We cannot say enough good things about this construction company. After a tree fell on our home and…read morecaused over $100,000 in damage, we were understandably overwhelmed and very cautious about who we trusted with such a major repair. From start to finish, this team was exceptional. Their pricing aligned with our insurance budget, the quality of workmanship was outstanding, and every phase of the project was handled with professionalism and care. Communication was clear, timely, and consistent -- we always knew what was happening and what to expect next, which made a stressful situation far more manageable. They stayed on schedule, respected our home, and delivered exactly what they promised. The final result exceeded our expectations, and the craftsmanship truly shows. It is incredibly rare to find a company that combines fair pricing, excellent work, strong communication, and reliability -- but this one absolutely does. We would not hesitate to recommend them and are truly grateful for the work they did restoring our home.

We have nothing but praise for our experience with Arndt Construction. Nate was quick with…read morecommunication, reliable, and professional in all his interactions. Of the three estimates we got for our roof replacement, his estimate was the most detailed, outlining all materials as well as the customer's expectations for the process. Arndt's prices were very competitive (enough so that we were also able to afford an upgrade to our gutters), and we were amazed at how quickly the work was completed. As promised, his crew arrived at 7:00 am (professional, friendly, and focused!), and at 1:00 pm they had cleaned up the yard and were leaving. Nate provided the invoice, all photos and Certificate of Completion on the spot- I was able to submit all the documentation to my insurance company 30 minutes later. One of the best experiences we've ever had with a contractor. Highly recommended!

The biggest mistake I've made as a homeowner was getting involved with Park Place. I entered into a…read morecontact for a new metal roof in early June. The materials arrived later than I expected and the "work" took place around the 8th of September. I notified them of several issues on the 12th. Besides the materials left in my driveway and my daughter's things on my deck destroyed there were nails and screws left everywhere. This upset me greatly seeing as I had just spent a couple grand on tires for both my vehicles. Also there were missing screws, scratched panels and a questionable vent boot install. When I notified them of my concerns, no apology was offered only excuses. At that point I was ready to move on and have someone else complete the work but because a friend recommended them, I agreed to give them a second chance. Upon agreeing to that second chance I was offered snow guards for the hassle, I accepted. Around November 9 the "fix" happened and since I work long days, it took a few to see the catastrophe in the daylight. I honestly can't believe they thought it would go unnoticed. A creased panel was removed but put back. The boot was relocated to a ridge (which Mr. Randall's emails stated they don't do) and again there was an open hole in my metal. Both times they did get out and caulk the open holes they left but both times it had rained before they got out. How much water got in? The vent boot that was moved was not secured to the roof and the "free" snow guards for my hassle weren't completed. I notified them again of their shortcomings. This time I did get an apology but wrapped in more excuses and finger pointing. But, I agreed to one more chance and that brings us to Dec 16. Mr. Randall would like a third chance on the 18th, 2 days notice. I have company coming but agree because I will be home and I want to see under the panel that possibly had water get through. He responds with a little more attitude than I'm willing to accept this late in the game. I swore in my response which led to a lecture email from Mr. Randall on respect. A phone call happened in which I was informed by Chris that I need to act like an adult, we are in this position because I don't read emails and more excuses saying every job has a punch out. Ok, I'll accept my faults but how did any of my responses prevent Park Place from doing the job correctly either of the first two attempts? If a punch out is expected by management when Park Place does work, when was someone going to do a quality control visit? I keep hearing that punch outs are expected but my house is a small and simple split. Not a lot to go wrong but they made sure everything that could, did. I hope everyone that reads this takes these things into consideration before choosing Park Place. There are more reliable contractors out there.

Recently had our roof replaced by Park Place. The quote was very competitive with other local…read morecontractors. Our salesperson was informative and thorough. The materials and crew showed up on the expected day and time as promised. The installation was completed in a day and cleanup was great. Would definitely recommend.

Really cute team, but there is an unacceptable discrepancy between quality of product produced and…read moreprice paid. Waited a few months before rating the work product.

J&C Craft Services is a 5 Star rating -- all the way. From project conception, estimate,…read moretimeliness, a strong sense of the big picture to the most essential details, Jose and his team are first-rate. They completed a comprehensive remodeling of our family room and we couldn't be happier. The project scope included demolition, painting, electrical work, carpentry, new lighting installation, updating an aging fireplace and even building a new mantel (red oak!) -- J&C is simply great!