I don't know how Marathon's costs compare but anything having to do with vehicles or insurance is going to be pricy. In spite of the elderly employee who arrived at the accident scene not having a business card or any paperwork indicating they were taking possession and where my car would end up, my experience with Dean since then has compensated for that rough start. On his own initiative he came out and helped remove the license plate I wanted. He avoided long term storage fees while the insurance case proceeded. Offered to remove my insurance company data transmitter so I could pick it up quickly from his counter. Avoid needing any tow services if you can ..but my experience has been positive overall... read more

Excellent customer service! Ramel was so great & provided excellent customer service, highly recommend.

Dean was extremely helpful and professional when I reached out to him regarding my sons car. He provided all the information that he must receive to pick up the car. He was even kind enough to allow me to come in before they opened to pick up the car which wasn't expected but it was greatly appreciated and helpful. His customer service, no judgement attitude, and communication made a bad situation so much better! I highly recommend Dean and his crew when you need a tow. read more

This company works with Pickerington police and scams hard working people out of their money. Storage and fees are way to high for any normal person to pay. I was in an accident and told by my insurance company not to scrap till investigation was done. Upon receiving a letter from my insurance company I called the towing company and asked to get my things and was completely disrespected. I am sickened that after my accident I was treated this badly. Horrible people! read more

This company is not true to their word. DO NOT USE! I called them for emergency towing last week (Sept. 4, 2013) because the shop was closed and this is the co. they use. The tow driver came and hooked my daughter's car up and left it at KT Automotive. In the morning, the owner of KT looked under the car and it had a puddle of transmission fluid. It had never leaked fluid of any kind. The tow driver was contacted by the owner of KT Automotive stating that he had damaged the car bringing it to the shop. The tow driver went back to the scene. He came back and admitted to the owner of KT Automotive that there was no fluid at the scene. My daughter's car was stuck at the scene for nearly 1 1/2 hours. A Pickerington Police officer came and helped move it out of the street; still NO fluid. The owner of Marathon Towing finally came back into town on Monday, Sept. 9th to look at the car. He said it was a coincidence and is refusing to pay for the damage. This is even after his own employee, the tow driver, admitted there was no leakage at the scene. The aluminum had to have been hit to crack the case. The only thing that could have cracked it was the tow because it was not cracked prior to the tow. It is over $700 for the repair and it was $65 for the tow. I have already filed complaints with the BBB and the Attorney General's office. I am also contacting my attorney. Penny G. read more