Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

I would NEVER use this company to manage my properties based on their treatment and lack of…read morecustomer service etiquette! The individual I dealt with was someone named Steve! Hanging up the phone whilst in the middle of conversation was most rude! My time is just as important if not more than yours! You need to get it together! Most unfortunate and rude management company!

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

Our paid application was submitted at $4,000, not $3,800. The $3,800 figure was simply an initial…read moreinquiry after being told there were no offers. What's missing from your response is that confirmation of $4,000, which we have in writing. From the start, our only goal was to see if there was reasonable flexibility. An overall $100-$150 difference on a $4,200 listing is standard and was approached in good faith. We were told pricing would only be considered with a strong application, which is why we applied, paid fees, and submitted full documentation. After doing so, there was no flexibility. Our primary communication was through our agent, and we only saw Christopher associated with the listing, so those were the only contacts we were aware of. My husband had one interaction with David, and Amber had a brief call after coming across the listing online, not realizing it was the same property we had already submitted for. The call was simply to confirm whether pricing was negotiable before moving forward. Once any overlap was realized, our agent was immediately informed. There was no attempt to bypass anyone. This review reflects our experience. It is meant for others to understand what we encountered, not for ongoing arguments. We do not see any basis for involving attorneys over a simple review based on our experience, especially while being called dishonest and accused of things that are not accurate. This could have been resolved through a direct conversation, which we would have welcomed, and David had previously stated we were free to share our experience. If your attorneys would like to reach out, we are more than willing to answer any questions. We made a reasonable request, followed the process as presented, and did not see the flexibility that was initially suggested. We consider this matter closed

GPM offered amazing service when I was frantically trying to find an apartment. They accommodated…read moreall of my needs and were always available for inquiries. Their team responded quickly to any call, text or email sent their way. My apartment rented through them is provided with great care and attention to detail. The repairs are always taken care of by their team of contractors (Johnny Hammer and All Phases Plumbing). I will highly recommend them to any friends and family looking to rent. Many, many thanks to them for top notch customer service and property management skills. Much appreciation goes to Hendy, Tori, Joey, Carol and the rest of their great team!!!

Update to Marcel's response about my review. All readers please see the email chain I posted in the…read morepictures which proves my review about Marcel's company. Oh, thank for finally responding to me, Marcel. Since I was never able to reach you before. This review is for landlords looking for a property management company.Genuine Property Management failed me in many ways. 1. None of the departments informed the tenants to transfer the water bill into their own name, resulting in me having to cover the bill for several months. 2. The maintenance department was ineffective. They repeatedly claimed that one of my properties was not rentable. They hired a company to inspect the house and provided me with a repair list, which I completed. Then, they hired the same company to re-inspect the house with a new list of repairs. There was no accountability. Marcel Ford initially showed up, spoke highly of the company, and then disappeared when issues arose. The maintenance manager, Javier, asked Hendy Kusumadilaga to approach me about renting the house to him at a discounted rate. I declined and reminded him of their own policy prohibiting renting to friends or family. In apparent retaliation, Javier consistently outsourced inspections--part of the property management company's responsibilities--to a company likely connected to him. I tried explaining my situation to Marcel, but I was ignored. I ultimately terminated my contract with this company due to a complete lack of professionalism, integrity, fairness, and the clear presence of nepotism.

I live in China most of the year, so having a reliable property management company in the U.S. is…read moreextremely important to me. I've entrusted my home to Primior Property Management, and it has been a great decision. Justin, my property manager, is very responsible and highly responsive. Even with the time difference, he always keeps me updated and makes sure every issue is handled promptly. I never feel out of the loop. They are experienced in dealing with tenants and handle communication professionally and efficiently. Whenever there are maintenance issues, Justin works hard to control costs and find practical solutions, always keeping my best interest in mind. Being overseas, peace of mind matters the most. I feel very comfortable having Primior manage my property and truly appreciate their professionalism and reliability.

I've had my rental property managed by Primior Property Management for some time now, and it has…read moretaken a huge weight off my shoulders. Before working with them, I tried managing things myself and quickly realized how time-consuming it can be -- coordinating repairs, handling tenant questions, collecting rent, and making sure everything stays compliant. Justin has been great to work with. When we had a plumbing issue earlier this year, he arranged for inspections, gathered multiple quotes, and explained the options clearly before moving forward. I appreciated that he focused on solving the problem efficiently without overspending.

True Res are professionals but more than anything an honest team who understand the challenges a…read moreCalifornia landlord has to comply with and with that in mind, they put tenants safety/comfort first. The team pays attention to details when a work order has been needed and I find them a trustworthy company. 5/5

Gary and his team are professionals but more than anything an honest team who understand the…read morechallenges a California landlord has to comply with and they certainly know how to ensure that all prospective tenants are treated fairly and selected with both interests in mind. I've been with Gary and his team for three years now and hope to be with them for many years to come.

The Brand Haus property management company is everything a good PM company should be. As a renter,…read morewhat would you want? Communication - When I have a question or a problem, either Brandon or his assistant, Rebecca return my calls promptly, usually in a few minutes! They address my concern or question and I go back to my day. Repairs - since moving in I have only had 3 small repairs, and each of them has been addressed promptly by Brandon's amazing home repair person, Vince. Let me take a moment to also say, that Vince arrives at the scheduled time, does excellent and professional work, and cleans up everything. I wish I had known Vince when I owned a house! This is my first experience as a renter in a very long time, and The Brand Haus has made this easy and stress-free.

It was a great decision to hire The Brand Haus to manage my rental property in Newport Beach. My…read moreexisting tenants were somewhat difficult to deal with, but throughout the process, Brandon (and Rebecca) were courteous, professional, and knowledgeable. They were always available to answer questions and to provide their considerable insight. They have a stable of quality contractors to address any needed repairs. They provide excellent property management at a reasonable price.

We hired this company just for tenant placement for our house in La Habra and continued to…read moreself-manage afterward. The leasing process was straightforward- they handled marketing, showings, and screening, and were clear about pricing and expectations from the start. The tenant they placed has been extremely easy to work with so far, which has made a big difference for us as owners. Communication during the process was solid, and there wasn't a lot of unnecessary back-and-forth. Overall, the service did exactly what we needed it to do, and we'd use them again for leasing if the need comes up.

From the owner: Good Life Property Management specializes in single-family and multi-family property management in…read moreOrange County, serving homeowners, investors, and apartment owners across coastal and inland communities. We manage 1,800+ single-family rentals with a focus on tenant experience, maintenance responsiveness, and clear communication. For multi-family properties and apartment buildings, we offer structured portfolio management with a dedicated manager overseeing leasing, renewals, maintenance planning, and operational performance for 5+ unit properties. Our systems are built to support growth, protect asset value, and simplify ownership at scale. CA DRE #01929564

I've been a tenant in one of AllView's properties for around three years, and the property managers…read moreand landlords, Mark & Andy, and Michelle & Marshall, have been wonderful. Their response times to maintenance requests and overall customer service have always been excellent. After several stable years, we recently experienced a number of condo issues following the rainy season. Every issue was handled compassionately and as promptly as possible. After submitting multiple maintenance requests (right before the end of business hours), we were contacted the same day and again the following day to schedule repairs. Since then, they've arranged for construction workers to repair a leak in the staircase ceiling, ant control services, a termite inspection for worn wood in our garage, and are currently scheduling the replacement of an outdated dishwasher with a brand-new one. Not only that, but every contractor they've sent for repairs in our condo have been very considerate and professional. When working on our roof, the crew explained the whole process beforehand, sealed off our entire staircase, and answered questions even on their breaks (not to mention they were understanding and warm towards my very confused ESA dog). The ant/pest control worker shared he's personally sprayed the landlord's home in the past, which gave me great peace of mind knowing that AllView only hires people they trust to work on the properties they themselves habituate. The termite inspection was quick and efficient. I appreciated the worker's professionalism as I noticed he immediately covered his shoes with plastic before entering to avoid tracking in mud or chemicals, which was thorough and kind of him. The two property managers who have stood out most during my time here, Andy and Mark, have always maintained clear and consistent communication regarding concerns, scheduling, and next steps, especially now as we move forward with termite treatment in the garage and the dishwasher replacement. I'd also like to add for any prospective renters: although our unit is under rent control, the landlords have always chosen minimal increases rather than the maximum allowed at lease renewal. In other words, these are genuinely good people. If you respect and take care of their property, they will absolutely take care of you.

This is not for WORKING PROFESSIONALS!! You will be…read moremiserable in their properties. NOT SAFE, NOT PROFESSIONAL, AND NOT WORTH THE RISK I truly tried everything to resolve the issues I experienced with this property, but the management company refused to take responsibility for extremely serious safety problems. From the first day, my apartment had plumbing issues and a strong odor. I emailed repeatedly, but no one ever came to inspect. eventually contacted the gas company, and they found an active gas leak coming from the stove--a stove owned and maintained by the complex. I had been unknowingly exposed for weeks. The storage area directly beneath my anartmant apartment was packed floor-to-ceiling with hazardous chemicals, paint buckets, clutter, and materials, which only worsened the smell. Even with photos and written complaints, management did nothing. (Attached pictures) Despite the uninhabitable conditions and their negligence, they kept my deposit and even sent me to collections. I filed a BBB complaint and attempted to work out a solution multiple times, but they refused to act responsibly. I'm now considering small claims court for personal injury related to the prolonged gas exposure. I also want the property owners, Linda and James Reitch, to know how poorly their management company is representing and maintaining their property. I will be forwarding all documentation to their Trustee through proper channels. To make matters worse, the application process was extremely intrusive. I have a high credit score and a stable job, yet they demanded a very high deposit AND required third-party access to my bank account. With such strict requirements before move-in, l expected much better safety, maintenance, and professionalism afterward. Based on my experience, I cannot recommend living in any property managed by this company" Daniel, I am responding with documented facts and dates. I moved in the first week of August. From the start, the bathtub had issues that worsened quickly and became unusable. I submitted a formal work order on August 30, only weeks after moving in. On September 13, I emailed and submitted a work order reporting persistent fumes/odors in the unit. No one was sent to inspect. After continued inaction, I contacted SoCalGas myself on September 25 because the odor persisted. They confirmed and repaired an active gas leak from the stove, which is owned and maintained by the property. While it was fixed the same day once SoCalGas was involved, this occurred only because I escalated it after management failed to respond. Had I not done so, I would have continued to be exposed. I was also charged for a bathroom screen that was missing at move-in. I have the original email and ticket number requesting installation. The ticket was closed without the screen ever being installed, yet your BBB response incorrectly states I owed for it. I raised safety concerns about the garage beneath my unit being used for non-residential purposes. After reporting this, tenants were informed of my complaint, which led to hostility and caused me to feel unsafe. I did not leave "simply to break a lease." I vacated due to unresolved habitability and safety issues after repeated attempts to resolve them in good faith. All of this is documented through emails, work orders, third-party findings, and video evidence. I stand by my review.

Moving is such a stressful process, yet Timmy made our experience a dream! He was incredibly…read moreaccommodating and always had our best interests in mind. We had initially scheduled a viewing, but were informed that the property we were interested in became unavailable. Luckily, Timmy came to the rescue with a ton of alternative options that checked off all our boxes. We were even able to schedule the tour for our original time slot. Can't recommend them enough!

Wow, major shout out goes to Marcia at accounts department and all the staff, especially on the…read morephones. I called close to their closing time, but they were so swift to find my archived records proving that I do indeed pay for my current carport at a property that is now under different management. Major kudos and props! Marcia and staff deserve a raise! Thank you for saving a previous tenant several gray hairs!

I recently retired and wanted to sell my home quickly so I could move out of state. I even…read moreconsidered E-buyers but Jordan Bennett convinced me that he and his team can sell my house very quickly and for a better price. Within 3 weeks of signing up with Jordan, I was able to have my first open house weekend and received multiple offers and sold my house far above my asking price. Jorden and his team helped me price my home correctly, make the appropriate repairs and decorate it to command the best price for my home. Jordan and his team are great and I highly recommend them.

Jordan Bennett and his team are absolutely incredible! I was selling from out of state, and they…read moremade the entire process effortless for me. The house sold right away, everything was handled smoothly, and I never had to stress about a thing. I've sold multiple properties over the years (including flips), and this was by far the best real estate transaction I've ever had. Jordan's associates were just as professional and supportive as he was, which made the whole experience even better. If you want someone who truly knows what they're doing, communicates clearly, and makes selling a home easy, Jordan Bennett & Associates are the team. I'll never use anyone else!