We installed countertops for 2 of our bathrooms. We have an issue with them and tried to reach out 4 times with zero response back from the . We had issues from the start with lack of communication from them. It is very poorly run on the business end. 4 emails and no one gets back to us! read more

if I could give this place a zero I would they're terrible. They measured inaccurately the stone that they gave me looks terrible. That's gritty. It's not shiny at all. Stay clear of this place the thieves and scum. read more

if I could give this company, no stars I would they're terrible inaccurate measuring. The quality of the stone is terrible. The polishing looks gritty they're just and they're just out to make a buck and they're not concerned about the customer. Stay clear this place. read more

I dropped by Marble.com in Danbury on Starr Rd.. The salesman there , Adrian could not have be more helpful or professional. His knowledge of the granite counter tops was impressive. He was an absolute pleasure to work with. read more

If I could give 0 stars I would. They installed a quartz slab that was cracked and obviously refurbished and repaired prior to install. Their solution is to give us a credit toward future purchases from their company. I've just completed the project and have no need for any more quartz in my house. This solution is just spitting in my face. DO NOT DO BUSINESS HERE. BUYER BEWARE. They will happily take your money and offer you zero support or recourse afterward. read more

What an amazing company. Always showed up on time, called to confirm the night before and also called to tell us that they are on the way. I can't believe how great my kitchen and laundry room look. I also had them install the granite for my outdoor grilling area and a custom piece to fit over my outdoor refrigerator. Thanks again to everyone at All Granite and Marble. "Grill Master" read more

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This was our first time using this company. We had a piece of our countertop in front of the sink that was damaged, and a countertop piece in the bathroom that had a crack. Our plan was to get the insert in front of the sink in the kitchen replaced and get the complete top in the bathroom replaced. I reached out to the company via email, they responded, sent someone out to take measurements, and then asked us to come to their office to select stones and move forward with the project. My elderly mother and I did everything, and everything went very well. The countertop in the kitchen that we previously had was easily findable and able to match, and the choices for the countertop in the bathroom were superb. They scheduled the job for a few days later. Three people showed up, and the job went very quickly and efficiently. I am very happy with this company and highly recommend them. I do not know why they are getting such bad reviews on here, but they are a standup company, and I highly recommend them. read more

Sink installed 5 years before fell out of countertop. It was only glued in place. More acceptable would have clips holding in place. They charged me $150 to reinstall (glue again). read more

They first messed up on the initial taping. I was there for three hours since they were shortstaffed, but that wasn't a problem, I wanted to make sure everything was right. Also, make sure you familiarize yourself with the price tiers they offer bc they won't tell you unless you ASK. I came for one granite which I didn't like, so I spent 30 min walking around until I found something I loved. At no time did they let me know that what I chose was from the highest price tier when I originally came in to look at something from the second highest price tier. There was over a $2,000 difference that they only made me aware of a few days later when they sent me a new estimate. While out in the yard the sales person made good conversation but went through two rolls of masking tape channeling his inner NBA star in between taping the slab by crumpling wads of it & "free throwing" them in between surrounding slab groupings. Because of this, instead of going inside to get a third roll of tape we decided to call it a day since it was 545 & we were both sweaty and tired. He said he would cool off and finish up. He did not. A different person finished up the taping. Then a manager called me to ask if I could confirm the tapings before cutting. The halfway taped kitchen counter transformed into another bathroom vanity. I was super surprised that three people didn't double check the work & it was sent out to the customer like this when the plans clearly state what is needed & if they just looked at the plans they would see that a piece was missing & that there was only one bathroom vanity ordered. Luckily I didn't have to go back in to re-tape. For installation, I did not get a time of arrival until 4pm the day before. They did not call when they were on their way. They came 45 minutes early. I was not on location. Then SURPRISE: supports are needed for both the kitchen and bathroom. The template guy did NOT tell us that was needed at time of measurements. According to one of the install guys, "this is has been happening a lot lately, and it makes us look like assholes", which is quite true! So now they have to use pirated pieces of Formica from the old countertops to use as temporary supports that I hope holds until my contractor starts. I was slightly upset at this news and made it known. One tech understood. The other, the one who just complained how the measure tech has been making them look bad, took it personally when I referred to the company as "you". Voices were raised, creating some uncomfortable tension. ANOTHER SURPRISE: the template guy didn't take proper measurements of my bathroom sink. There is a slight curve to the sink, yet it is a very standard rectangular undermount porcelain sink. It was on site & physically measured, however it was cut with a 1-1.5" overhang. Not the standard 1/8" overhang. Of course now the piece of granite had to be taken out & re-cut. We brought our sink in as soon as the instal techs left to show the production manager exactly what we wanted. He tried to explain his way out of it saying that bc of our sink it had to be made that way, which of course is false. I'm glad I took pictures so I could show him in person how much of an overhang it was. He then said his guys said it was only 3/8" over, which the pictures proved otherwise. Fast forward to two days later, they were supposed to come between 8 and 9. They didn't get to our unit until 9:25. The defensive tech didn't reply good morning nor make eye contact. My fiancé was taking something off the front door and without even saying excuse me, he squeezes past & opens up the door, squeezing him between the door & wall. We dropped it. Then work is about to begin & the tech storms past us, slamming a power tool cord in the wood floor to cut something outside. My fiancé alerts him for the second time (I told him yesterday and he ignored me).. and the guy completely ignores him. My fiancé repeated himself & he replied, "that's nice". Mamdooh gets up & pulls the plug out & says "use the plug outside man, what's with this attitude, we can go to anyplace else & get work done better than what we have been experiencing here". The tech then loses it and calls him a "fucking asshole" while walking to plug the tool in the exterior outlet. We ignore it. He walks a few steps back towards us & says "FUCKING ASSHOLE". Mamdooh & I both get up and Mamdooh proceeds to kick this Neanderthal out of our unit as I make sure to plant myself between the both of them just in case anything happened since I don't know that tech from a hole in the wall. The nice tech finished the job on his own. Poor guy. The recut bathroom sink is much better than before, but it is cut uneven on one side. I just wanted to be done with this company, so cutting my losses. The granite itself is gorgeous but the quality of workmanship, attention to detail & service is below average. Do yourself a favor and look elsewhere. read more

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Had no problems here what-soever. Stopped by to look at samples and thought maybe I had picked one. Went back a 2nd day to look again and decided on another. Went out to look at slabs in minus 10 degree weather and it was WINDY. Looked at one - not the right one - looked at another - still not right - they came out and moved some slabs back and finally found the one. Took about 45 minutes outside and to be quite honest, I felt bad for being such a PITA in frigid temperatures. When they came to install they were pleasant, efficient and did a fantastic job. I thought prices were fair and as a matter of fact, when they went to tally us up, they told us the color we wanted was marked wrong in prices saving us about $500. I wouldn't hesitate to use them again. read more

It took 3.5 years to write this review We purchased granite countertops and master bath countertops from Marble.com in 2011. At the time we were impressed with selection and the ease of determining the cost. The folks there were helpful and cooperative when we selected the granite and marble slabs. Then I went back to see the cutting templates positioned on the slabs (this is highly recommended to be sure you are getting the slab you selected and to approve how the marbling will appear on your counter). The scheduling and installation went without a hitch. The counters still look great. Now, 3 years later I noticed moisture under the kitchen sink and realized the sink was loose. I called Marble.com and the next day they called me to schedule a repair visit which took place the next day. So 2 days after my call they repaired the sink at no charge. The technician explained that the weight of the disposal hanging from the sink combined with its vibration could loosen the epoxy adhesive. He recommended a block to support the disposal weight. So they stood behind their product with no questions asked. That's worth a positive review 3 years after the purchase. read more

Marble - Our kitchen 3 years later. - Building Supplies Near Me - Ridgefield Park, New Jersey

Buyer beware Checked this place out, was taken on a tour of the yard to select my stone, selected the stone I wanted, and the salesman told me it was a "single silver" marble stone. When the salesman who walked the yard with me transferred me to a "manager" in the store, I was then told the stone selected was a "Double silver" Quartize (a harder stone and more expensive by over $1500). Took a sample with me, and did an acid test with vinegar (marble will etch; Quartize will not). EHHHHHHHHH. The purported higher cost Quartize etched, indicating that it was marble as I was originally told. So, these guys are unethical, pulling the old "bait and witch". Whatever you do, steer clear of these guys. They're as crooked as a winding mountain road. read more

Marble.com was recommended to us by contractor. We picked out stone from the many that were stored on their site. We were told the price for the stone we chose was the next tier up and so price increased by alot. Three installers came to install one vanity. One installer worked on fitting the stone, one chatted up the contractor which left another all alone in the room..big mistake ! What you stole was very precious to me ! Did you sell it off or give my jewlery to your wife or girlfriend? If you still have it please give it back to me..just bring it back no questions asked. Please read all the reviews and check out BBB.. and go elsewhere. Wish we had .. read more

The counter was cut and installed very quickly. They came out twice to measure because we had to adjust cabinets slightly. Very quick and painless process and the slab wasn't outrageous $$. Only issue was the selection for what we were looking for wasn't amazing. There were so many slabs to look at just not too many in the schema we were looking for. Love the place and would recommend them and use again. read more

We just finished having our counter installed by Marble dot com, and i have to say I've never dealt with a more disorganized, uninformative, unprofessional, rude GC. honestly, i wish i would have just went with home depot, there prices were almost the same. it would have been worth it to avoid the aggravation these clowns caused. GO SOMEWHERE ELSE. below is a list of issues we had while trying to deal with this company: 1. We scheduled an appointment for measurement. When the tech arrived he was shocked to see that we did not have the sink disconnected, as he was supposed to be removing the counter tops that day. Of course, no one in the store made any mention that we needed to have this done, nor would we have agreed to have been without counter tops or a sink for over a week. Ridiculous. 2. Once measurements were taken, the showroom staff was supposed to send us an email photo of our stone, no photo was ever sent and i had to leave work in order to confirm our pick. 3. THE INSTALL WAS DONE POORLY LEAVING A LARGE AMOUNT OF LIPPAGE ON THE SEAM OF OUR BACK SPLASH, THIS COULD BE SEEN ACROSS THE ROOM. (I HAVE PHOTOS AND VIDEOS OF THE JOB THEY DID IF ANYONE WOULD LIKE TO SEE THE QUALITY OF THIS PLACES WORK. JUST ASK). 4. once a appointment was made to have the crew return to fix the install job, no one showed up! NO CALL NO SHOW. I even got a confirmation the day before and left work specifically to get home to let them into the house. completely unacceptable. 5. After making ANOTHER appointment, which was SPECIFICALLY SCHEDULED BETWEEN 5pm and 6PM (so i wouldn't have to take off work to accommodate them again) to have the crew return to fix there mistake, which again i received a confirmation for, the crew showed up at 4pm (of course before i got home from work), If my wife hadn't been home sick from work, no one would have been there, and we wouldnt have even known they came . Again no call to ask if they can come early, just show up. 6. When i complained to the staff, no one seemed to care one way or the other. It was enraging. TERRIBLE STAFF, TERRIBLE SERVICE. read more

Marble - this is the quality you can expect - Building Supplies Near Me - Ridgefield Park, New Jersey

Garbage absolute garbage place. I have never been treated so poorly anywhere ever! Everything I picked was out of stock. They sent me outside in the freezing cold while they take phone calls to look for a slab myself. I wouldn't be able to move those slabs with a train. Absolute garbage customer service go elsewhere. Called to speak with the owner and the woman said he wouldn't care. #nicecustomerservice read more

While I must say they were nice to stay over 30 mins past their closing time to help us, and they really do have a huge selection. I started getting that feeling like something's not right here. Putting myself in the seller's shoes, I understand sometimes it's hard to tell who's here to buy from you, and/or who's here to shop around and just use your estimate somewhere else to get a lower price. But that's business. That's why if you give your best price and someone beats it, they deserve to go with that person. After telling us about the free sink, the edge included in the price, the installation process, and how the payments works. I started having doubts. My opinion, their prices are high, which is why they can give you a free sink. Reading the reviews didn't help either. I kept telling myself, "Why am I here? These people aren't comfortable to do business with." Every granite place we went to so far had the same service, like you NEED them. Wrong... I don't need them, THEY need me. How did they expect to make a sale when there's a hawk flying around (the owner) staring at us with this look on her face? After not being able to take it anymore, I said thank you and we left... you can tell the disappointment in their face because they stayed after closing to help us, and I feel bad for doing that. But that's life. What did they expect to happen? "Oh, thank you for making me feel so uncomfortable... Here, take my money!" You're looking at us like, hurry up, agree to the price already, and get out! Luckily enough, we hit the jackpot at our next granite place. read more

Unprofessional. Stay away. Unfortunately this company has drastically changed (to the negative) over the past 4 years. We had a great experience in the past and that has all changed. Template/measuring team does not communicate with the sales or install team. Island not glued down and was moving. Backsplash gaps big enough to lose coins and an install team that lied about what work they do vs don't do. Suggest using someone else. read more

They ended up giving us $900 back but we still have 2 dark spots on our counters. A lot of money for less than perfect product.

They have not updated their new address on the website. I went to their old location without anybody telling me they moved. Waisted an hour of my life driving for nothing. read more

learn from me, DO NOT BUY from them. Not just the terrible customer service, they're actually fraudulent. we picked a nice slab for our counter top. They brought the wrong one. The stone we picked out, was nothing like what was delivered. It seriously looks like a laminate plastic folding table.It looks nothing like the nice stone we picked.I called, they denied, denied , denied and actually referenced that we went cheap, so that must be why (we spent $3k for a small Manhattan apartment counter). They were clearly annoyed I called to begin with and said anything they could to get me off the phone. I was told the Manager (Emil or Ameil). was supposed to call me back (by this point, it was cleared I'd been scammed so I actually laughed when they told me this). No surprise, not one peep. They got their money, time to move on to the next sucker. I really hope you learn from my mistake- DO NOT USE THEM under any circumstances. Do your due diligence and find someone reputable (and at the very least, honest). Even if it means spending a few bucks more. read more

Do not use this company. the worst. like the rest of the reviews on this site, this company will sell you poor product, overcharge for it and then destroy your purchase during their installation. then they lie, lie, lie. and THEY WILL NOT provide you with the service to remedy their unprofessional, SLOPPY mistakes. they speak to each other in another language right in front of you, the customer, then they speak to you as though you are stupid and don't see that they are trying to pull the wall over your eyes. Please do not use them. They should not be in business. This is not the American way. They are liars and they will steal your hard earned money. You will be aggravated and lack the outcome that you hoped for. You will be cheated and lied to. Please do not use them you will regret it. read more

This company has horrible customer service. I scheduled the template measuring. They told me they would send some one from 11am to 2 pm. The person came to my house at 6:15 PM. He told me he couldnt do the work because I did not hire a plumber to cut the water. I called the office in Ridgefield Park and asked a sales person why they never told me I needed to hire a plumber before the template measurement. The sales person was rude, very unprofessional. I wasted a whole day at home waiting for them and the work wasnt done. Look for other contractors. This company has horrible customer service. read more

Excellent selection of granite and marble on site. Very high end quality with competitive pricing to boot. The staff was very courteous and professional, happily showing us through row after row of granite slabs, and fielding our numerous questions without any problems. They also throw in a free kitchen sink if you buy counters with them. Working with them on the phone was a bit more difficult than in person, but still a good experience. read more

Just had installation of granite countertop Gerson's Crew was the installers and they were great They were neat and worked quickly The counters are beautiful I am quite pleased with this company read more

I'll start by saying the counters we have look great in our kitchen. That's the 1 star. The quality, service and experience is the reason it stops there. On July 20th 2017, they installed our counter tops. Less than 9 months later, in two separate places behind our stove, not on any seams, we noticed the counters had cracked completely thru. I emailed, with pictures, asking someone to let me know what they can do, as clearly something went wrong. First, the guy Rob who I spoke with, argued with me over how long it had been since install. He told me it's been a year. I actually had to have him count out the months with me on his fingers over the phone to determine it had been less than 9 months. He was a bit less confrontational after that, but equally unhelpful. Ultimately he referred me to someone else. Two emails later, I get a call from Matt, the General Manager, who tells me he is the highest form of escalation possible, that the owner is never around. He tells me $250 to have someone come look at it; not repair it, mind you, just have someone come tell me, presumably, how much more money it will cost to fix. He kept telling me how they didn't do it; even after I acknowledged that this didn't happen during the install. He said that someone must have broken it, but it wasn't them. I tried to explain that it's an unused portion of the counter (behind our range) and the heaviest thing near it is a spoon rest. He must have told me no less than ten times that they didn't break it, and was unable, or more likely unwilling, to grasp the concept of me suggesting they waive the $250 for the sake of customer service. This wasn't 5 years later, this wasn't kids hanging off of an edge that broke it .. this is a brand new counter and I suggested that they should be more willing to stand behind the quality of their product, and have someone come out to look at what's going on - we never even got to discuss the fix. He was adamant that it would cost $250, telling me he doesn't know what happened. "I don't know what to tell ya, it's not the product, stone doesn't just break", and someone in my family must have broken it. "There's nothing wrong with the product." - to which I replied that the genesis for my call is that it is, in fact, broken. Again he told me they didn't do it and someone must have broken it. Ok, so much for customer service. I'd have been willing to pay for the repair, I just didn't want to pay $250 to have someone come over and look at it to tell me it's going to be X more to fix. We should have gone elsewhere in hindsight, but hopefully this review (and I'm now seeing a ton of others) steer you somewhere else. They're a big company and could not care less about a small time customer. If that wasn't bad enough, our sales guy while walking their lot with me told me not to get marble in the kitchen - not only because it is easy to stain, and a pain to maintain, which is true, but because "that's what homos use". Super. Shame on me for uncomfortably laughing that off and using them anyhow; paying for it now. Buyer beware. Even if it looks great when they finish up, you're on your own after that. No integrity. read more

I would not recommend anyone to this place. Yes, they have a great selection, yes, it is cheaper than most places. That should've been a red flag righ there. Buyer beware! We bought quartzite for our kitchen. After 6 months of use, there are water stains or I don't know what other kind of stains on the stone. Yes, I understand it is a natural material. But, real quartzite is NOT supposed to stain. After speaking with them, they made it a point to tell me I signed a form stating "they are not responsible for ANYTHING". Now I need to find a stone restoration company to fix their crap. read more

Believe all the negative reviews. Marble.com is NOT a trustworthy business. The salesmen are lazy, huff and puff and will lie to your face. The manager is arrogant and belittling. The measurements were so off that the slab broke (don't ask why they would try to bang on a piece of marble to make it fit!!!) the delivery was 3 hours late . There has to be a better, more trustworthy marble place out there. I only wish I had followed my instincts from day one and had looked for it! read more

Multiple times a day Im reminded of my deep regret for buying a countertop at All Granite & Marble. In addition to poor quality quartz is the horrible installation with seams at the sink! Who does that??!! Outrageous. read more

Marble - Building Supplies Near Me - Ridgefield Park, New Jersey

Had them hold a slab for us - a perfect match for one we installed 5 years earlier. What we got was something different but they claimed was the same. The installed countertop had several imperfections in the polished surface. Not happy at all. IF you go with them be sure to take a nail and scratch your initials in the back and take numerous photos of the slab you want held - all corners and surfaces they could possibly cut and deliver. The problem is that when it comes time to cut and deliver your countertop you have little recourse if you don't want your project interrupted for weeks while you find a suitable slab. read more

Staff very difficult to work with--Rude as could be. Product was beautiful but that's about it.

These guys saved our holidays! We had a flood in our kitchen and had to replace everything, including countertops because they cracked. This was 3-4 weeks ago and by the time the contractor finished with cabinets it was already week and a half before the holidays. The stone was the only missing piece and we asked everyone but no one was able to get us a definite install date, plus we had to drive around warehouses to first find the stone. Thankfully we came across marble.com, found the same stone and were able to get it installed in less than a week. Right in time before holidays. We are coming back when we are ready to redo our bathroom. Thank you!! read more

Its been about 4 months since they installed my counter tops. Apparently they installed them unevenly and the seams were starting to crack. These guys are amateurs! read more

Worst company ever. Bob and this other guy Walter lied to my wife about our Qurtzite saying seal it every 3 months. We use a product called "Bulletproof" every month and it still stains. They never mentioned it takes 20 mins for something to stay on it to stain. Then I come to find out that they lied and are selling Quartzite as Marble. This place can't be trusted. They almost had me sign a disclaimer for Quartzite saying that it stains. QUARTZITE DOESN'T STAIN!!! DO NOT TRUST THIS PLACE AT ALL!!! Place is ridiculous. Believe everything you read on here. read more

Front of countertop cracked the complete length of the sink, a common area to break if not installed correctly. There's a metal rod in that area and if exposed to water from poor installation it rusts and breaks all the stone apart. Instead, they said it was a natural flaw in the stone and that it was my problem. We now have to spend thousands to again replace what should have lasted generations. Run the other way! read more

Marble - Building Supplies Near Me - Ridgefield Park, New Jersey

I have used Marble.com in Ridgefield-NJ twice. They have done a great job turning around the order, and installing to perfection. Both instances, my kitchen countertops looked great! They have the largest variety of stones, the reasonable prices (they charge per square footage, not per slab). The yard is huge, you are free to roam around and pick your samples, then head back to the office and they show you the prices based on the code of the stone. All very transparent and easy. In the 2 times I bought from them, they had a promotion to get a sink for free included in your order. read more

Marble - Template review before cutting granite kitchen countertop - Building Supplies Near Me - Ridgefield Park, New Jersey

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Stone is beautiful. They just tend to run very late so be prepared for that.

The 2 stars is only because of their selection! Don't be fooled by the granite yard as the selection means nothing when the quality isn't good & it's not installed properly! After selecting the granite (with Matt - who was great) we scheduled the delivery/ install. Never got a call with delivery window the day before so I called the morning of.. they didn't have me on their schedule and said it was the following week.. I had taken the day off work to be there & pleaded with them to deliver that day.. after several hours of back and forth they said they could come. Keep in mind, when you put the deposit down they have you sign waiver indicating they are not responsible for any damage their workers may cause with their 'steal tip boots' as it is for their safety. I should have put a stop to the install when these amateurs showed up in flip flops! I even made a comment and they joked to themselves in a foreign language. One of the 3 of them did the install. Nothing out of the ordinary (footwear aside) for the install.. once done- in fairness I did a once over with the 'lead guy'.. he was rushed & rushed me.. asked for the check and they were on their way.. immediately, I looked closer - noticed cracks in the granite.. a few days later, noticed the gap by the range, a few days later the uneven cuts throughout.. should I have caught this upon install - maybe.. However, when you live with it for a few weeks and all the sudden it's all you can see - it's infuriating.. Bottom line - it's the quality of work I take issue with. They are totally ok with poor quality install. Let this be a warning.. when you are paying money to build / renovate your home - the devil is in the details.. after thousands of $'s - do you really want to be looking at cracked granite with uneven edges? Make sure your dealing with a company that stands behind their quality rather than more concerned with you signing senseless waivers! Yes, large selection of granite - more than most.. but does it matter when it looks like shit in your home? read more

Counters look great,that's the end of my being nice.These jerkoffs cashed my deposit check in less than a day.Gave me a delivery date that changed 3 times.They lied everytime the phone rang.On the last delivery date between 9 and 11 am,they called and wanted to put it off till the next day.Better my wife dealt with them.I would of are the deposit just to spite these a holes.If You Need Countertops....GO Somewhere ELSE!!!!! You have been warned! read more

Buyer Beware !!! Believe ALL the Negative reviews posted here. These guys will try to bait and switch you and will sell you crap material, and will not stand behind their subpar worksmanship. Also, DO NOT give them deposit when they measure because they will raise a price on you and charge you to cancel, they are a bunch of crooks. I had done decent amount of work with this company over several years and can attest to other reviewers opinion that the company went downhill in pricing, and quality of work and customer service. Customers that i sent there complained about attitude and how unprofessional everyone is, and when i went there with my most recent customer i was shocked. The salesman acted like he was doing us a huge favor by helping us, prob because it was a small kitchen this time. The guy that measured was polite and measured fast, even though he was late. When it came to finalizing the price, it turned out it was $300 more than estimate, and "manager" tried to say they measured more area and more edge, even though it was not because we gave them cabinet layout. After arguing he said the price is the price and if we canceled they would charge us. They require deposit at measurements, and later if you dont like the price you are screwed. We felt we had little choice and went with it. Very unprofessional. The installing crew looked like some randoms you pick up from the corner, and none of them really spoke a decent English to communicate with the client. Moreover, they roamed around the house like headless chickens while other one stayed in the car on his phone, and came at the end to glue the sink. They left garbage on the floor and patches of silicone for customer to clean up and left. Overall, rude, uncaring and very sloppy work throughout, I will never send another client there, there are many other local shops which are cheaper and more professional. Do yourself a favor and go Anywhere Else, and dont waste your money. read more