Horrible experience at the Shallowford and Trickum Rd . The kids "working" were goofing around with…read morethe long line. Taking orders at the intercom and tell us they "just ran out" at the window. And Of two different flavors. The girl asked us several times what we order and still got it wrong. Asked us several times if we ordered a strawberry sundae

I love coming here after church, especially in this summer heat. It just makes my Sunday mornings…read moresweeter! The staff is really nice & they often send coupons to your mailbox, so definitely keep an eye for those. There was one time the car cleaners threw away my bruster's ice cream & the staff offered me a new coupon booklet. I love the friendliness of the staff. This place is definitely doggie friendly! So bring your pup & yourself out for a treat!

Ok if you have kids that want to see the ice cream selection before picking - this isn't the place…read morefor you . We had to read the full menu to the kids as there selection isn't laid out and even then not sure how some of the names = flavors Parking was available around the area - it's downtown Roswell so expect it to be tight spaces. Shop was clean , small but worked fine. There was 1 person working but it wasn't crowded so went by quick enough

The kids enjoyed their ice cream, mine was freezer burned, but I did eat it…read more The kids got cookies and cream and butterscotch brownie. I ordered the Cookie Monster, which was some blue ice cream with blended chunks of stuff. The blended chunks of stuff was good even though the actual ice cream was icy like freezer burn. On the way out, I'll let them know that it tasted freezer burned, and they said, OK . I probably should've brought it back up to the counter, but they were super busy and it tasted OK... (The mini-waffle cones were dipped in chocolate, and they tasted very fresh and delicious! I decided to let them know on the way out because I realized that six dollar cone should be better than that. (I had a feeling this may happen when I saw all the way they keep the ice cream from view, hard to know what's at the bottom of the barrel that way).

ice cream is always good here! Love that they have the classics and all these new flavors. I wanted…read moreto try the strawberry waffle, but the ice cream is more than enough calories! We came on a Friday evening after dinner, and there was no line, but the lady behind the counter never stopped working. Obviously more people are doing online orders. I only docked one star because she never smiled or actually greeted us or any other customer upon entry. She was however quick and efficient.

S E R V I C E Staff is rude. When you ask to check out,…read morethey disregard you. Im the easiest customer ever bc I don't have any questions, any needs. I already know what I want. I always get some sort of cake. And these employees still provide terrible service. Didn't think that was possible but you can experience it here lol I'll literally only come for the premade cakes bc it's tasty and bc I have discounts. F O O D Sm oreo cake, premade P R I C E 32

I love this place! I have been coming here for years and every time the customer service is always…read moreexcellent, the ice cream and cookies are amazing, and the store has a warm clean feel! I came in earlier this week, and it was a 10/10 experience. I 100% recommend going here I can't find any other place like it!

2022 Birthday Edition…read more Sign up for rewards and earn $5 off your next order! Got my $5 off for my birthday! I have been a fan of these cookies since I was little. My mom would bribe me with cookies so I would be good at the mall. To be honest, I only went for the cookies. Lol! And of course time with my mom. This location is right off Roswell Rd in the Providence Square shopping center. It is on the side closest to Home Depot. I didn't notice til one day I stopped at credit union. Free parking and always a place to park. It is typically run by teenagers. I have always had a positive experience. Staff always polite and friendly. They seem to get along and store is always clean. I always get the buy 5 get 1 free. Typically 5 M&M cookies for my son and 1 Chocolate chip pecan for me. That's my go to! Love their cookie slices and brownies as well. Ordered a cookie cake for my son's birthday before.

I love this place it's always awesome and great desserts!!!!! 5/5 I love going here it's always…read moreawesome and great

Today is 10 Jul 2025, 7:34p…read more How abt I was walking up and the person who was locking the door, turned around and walked away. I pulled on the door and it was already locked. I looked @ my phone to make sure I didn't get here after closing time. It was 7:28p. I know... I coulda got here earlier, but, I don't think that the clerk shoulda walked away when they saw me walking up. I had 2min=*{. Unless they closed @ 7:28p. #SadFace

Steve was amazing to work with and helped us create a custom ice cream birthday cake. My wife said…read more"it was the best ice cream cake she has ever eaten"

The ice cream is great, but their prices are little high and their portions a little small…read more My favorite flavor is pralines and cream. I've been eating this ice cream since I was a child. It's creamy vanilla ice cream with ribbons of caramel and candied pieces of praline. If you are looking for a good deal, visit this store on the 31st of the month. They offer single scoops of ice cream for $1.70 on the last day of each month that has 31 days. It's a good savings on some great ice cream.

Oh, I'm a real goblin for frozen custard... Anybody remember Frisbee's near Lassiter High School?…read moreJust me? Okay, moving on... I was aware of Whit's in Roswell but when the ice cream demon beckons, that's a hike. We went for tacos downtown and I was delightfully reminded that Whit's was open in Woodstock now. So now we had dessert plans! I got a single scoop of vanilla in a chocolate-dipped cone. My husband got the Brownie Blitz as a milkshake. We have a common thread here through my reviews: when he likes something, I don't get to taste it. Not by design, it's just a good indicator. I did get some whipped cream! But I loved my cone. I'd ordered the kid portion but it might be reserved for kids; I couldn't eat the whole thing so Husband loved it as well! The restaurant was super clean, with lots of tables outside - also gleaming and spotless. Everyone was very personable and polite - highly recommend! Relieved to report the Whit's wait was worth it!!!

Saw this new location of Whit's Frozen Custard had opened in Woodstock. They were listed as a new…read morelocation on Facebook so I checked for their business page on Yelp. They were not listed so I added their new store information to Yelp. We were in Woodstock so I decided to check out their new location. They are located on the second floor of a new 2-story building on Main Street. When I arrived at the store entrance, the franchise owner was greeting customers who were out front of the store on a balcony seating area. She walked into the Frozen custard store with me. I saw that their weekly flavor was Andes Chocolate Mint which is one of my favorite custard flavors at Whit's Frozen Custard (it is Mint custard mixed with chopped Andes Mints; so scrumptious!) I ordered a large (2 scoops) because my better half was waiting for me in our vehicle and I knew she would want some of this delicious custard. The server who was scooping out my 2 scoops was struggling to get each scoop because it was frozen so hard in the barrel. This resulted in me receiving a smaller than usual scoop for my order. However, the custard was so delicious. So glad to have a Whit's Custard in Woodstock and I am sure that the residents will embrace this new frozen custard business

The ice cream is great and one of the kids was nice, but they let seven of us wait while one kid…read moreserved us and the other three stood around looking at their phones. When I asked them to help, they shot each other looks like I was a jerk. Anyway, good ice cream, long wait, 3 twits and one nice kid working there.

I love this community. Woodstock is a GREAT hometown and being able to walk downtown is a plus. I…read moreclocked around 800 calories with my double scoops of ice cream tonight. At least! So worth it. This was the first time we ordered chocolate dipped (inside) waffle cones. My go to is always New Orleans Praline Pecan and I added a scoop of Coffee Chocolate Chip. Absolutely epic! Incidentally we added another lap to our walk back home. Kilwins is a great choice for an ice cream shop. It's a great fit for this area. They never disappoint me. The service is excellent and the place is usually really clean. So much here to satisfy your sweet tooth. Enjoy it outside!