Excellent service. The staff was very polite and patient with me. The ice cream flavor with mixing was a large portion and delicious. Very refreshing. read more

Marble Slab Creamery - Sweet cream with pecans and caramel - Ice Cream & Frozen Yogurt Near Me - Stafford, Texas

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I would give yall a five star but an Indian lady who worked they was very and I mean very rude and she made me and my aunt ice cream so sloppy but overall it's ok. read more

3.5/5 stars - Marble Slab @ Stafford, TX (Fountains). I order the regular size "Red Velvet with Oreos" $7.99. This was very flavor-able with the crumbles of oreos in it. It was alittle on the sweet side but pretty good. No one was at this location. So was in and out very quickly. Customer service was good. This location also has the "Great American Cookies" inside. You can get individual cookies or purchase birthday cookies. read more

Marble Slab Creamery - a hand holding a cup of ice cream - Ice Cream & Frozen Yogurt Near Me - Stafford, Texas

Some of the S we see these days are so amazing that we wonder if they were created in an S-Lab. They sort of were, though. Not my fave, at all. Pretty bad ice cream but really nice service, which is why I give three stars. Not my favorite chain by any stretch of the imagination, and we've only been here (to this location, anyway) once and it was because Barbie's family insisted on it. It could be worse though. It could be a Cold Stone. read more

They always get it just right! I love this place. The employees are nice also. I love it when I can come inside a business and get greeted with a Hello. If I don't get greeted I leave but they always speak when I come inside. read more

Marble Slab Creamery - The way it should be - Ice Cream & Frozen Yogurt Near Me - Stafford, Texas

A group of moms and their daughters excited about their day's winning dance competition results went to this Marble Slab to celebrate. They were treated very rudely, told to get quiet, and were waited on by a very impatient staff! The staff definitely put a damper on the celebration. read more

I've cream was delicious, Ice cream shop was clean, friendly and quick to make your ice cream. Many choices to choose from. read more

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I'm sorry but the Indian lady was very rude! It's was our first time coming and last time coming to this location! I have never visited this business so I'm not familiar with the ice cream. She dropped the whip cream as she was giving it to me and looked at me as if I dropped it. No, it was her fault. She put the banana slit wrong!! It's common sense to put the bananas in first! And the picture had 2 bananas in she only put one and slit it in half. I'm not sure if that's how it's supposed to be but if it is, that display needs to be changed. In the other hand the young boy was very patient. If you're going to have an attitude and have no patience working with customers then quit, simple as that no need to spreed your negativity!! read more

the staff was very nice, one of the employees was very cute I wanted his instagram but I was too shy to ask because i didn't want to get embarrassed (btw it was a hispanic boy with a bit of acne)...further more this a great location. read more

I have been to several Marble Slab locations in the Sugarland/Houston area, as it is my boyfriend's favorite ice cream spot, and this is unfortunately the worst of them all. Walking in, it is clear that the store has an outdated, overdue-for-renovations vibe to it. The ice cream my partner and I tried had ice chunks inside, and we ended throwing out our ice creams halfway through due to the distaste. It was also clear from the display that there was little thought put into the presentation. The only thing that salvaged this review is that the girl working the cash register was very polite. Will be going to another location to fulfill the craving. read more

There was a hair in my son's ice cream. Employee was reaching into the containers and getting a handful of chocolate chips to eat and then a cookie. So nasty. read more

I preordered a Birthday cake Wednesday at 5pm for a pick up on Saturday 1pm which gives them plenty of time to get their Sh*t together... I get here at 2:20pm and they tell me my cake was NEVER MADE! WTF!?! They give me NO REASON, no inconvenience "I'm sorry", nothing! This is a birthday cake for a birthday was passed so I figured giving them three days was enough. read more

Marble Slab Creamery - Order area - Ice Cream & Frozen Yogurt Near Me - Stafford, Texas

I had not visited this location in years. This particular location of Marble Slab Creamery is tucked away in the corner of a large shopping plaza. It's in a busy and yet frequently visited part of Stafford. I used to frequent this spot much over a decade ago when it was a Cold Stone Creamery location. That place was awesome. This shoppe of MS creamery is just OK. The servers were friendly and let me try a few samples of ice cream. The flavors were just alright though. Many of the flavors were quite artificial in taste. But that's typically a given for a large chain spot such as this. I opted for the coconut flavor because it looked fresh in comparison to the other flavors. Creamy in taste and not that sweet. Mixed in some almonds as well into it. They serve cookies here but they are not that fresh. I picked up a red velvet cookie and it didn't taste good at all. Most of their cookies are just standard and all artificial. You can create a cookie sandwich. They also have large ice cream cakes. Lots of frozen delight's to choose from. Other than that, this spot is better for just a simple flavor of ice cream. You can't go wrong with flavors such as: chocolate, vanilla, or cake batter. Any mixins (toppings) are included with your ice cream. They also have waffle bowls and regular cone waffles. I'm glad this ice cream spot still exists in the neighborhood. The place was clean and the servers were kind. Hope they can continue to serve up decent sweet treats. read more

Marble Slab Creamery - a decorated christmas tree - Ice Cream & Frozen Yogurt Near Me - Stafford, Texas

Your typical marble slab. The service was good, the ice cream was good, but the cookies and cream ice cream cake we got was lame. The cake had very little Oreo in it. It was mostly just plain (sweet cream flavor?) ice cream with a small layer of cookies & cream near the top. A very thin layer of chocolate cake at the bottom. I wouldn't recommend this cake. Not sure if they're all like this or if I just got a dud. read more

Marble Slab Creamery - A cross section of the cookies n cream cake. As you can see, very sparse in terms of cookies. - Ice Cream & Frozen Yogurt Near Me - Stafford, Texas

If you're ever in the area and looking for a treat to beat the Texas heat. Ice cream is personally one of my favorite treats. what we got was a grand total of $19 and it was worth it. The ice cream tasted delicious. read more

Marble Slab Creamery - This is what my sister ordered: a strawberry ice cream in a chocolate dipped waffle bowl - Ice Cream & Frozen Yogurt Near Me - Stafford, Texas

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horrible customer service. no manager present to help. got over charged for an ice cream that was never given. the concept of ice cream and unlimited mix-ins is nice but apparently some of the employees cant distinguish the different sizes. read more

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Immediately when I walked in, I was told that I needed to go get a mask to return (no more mask mandate). The same employees that told me that I needed a mask, presumably because they care about health, proceeded to make everyone's ice cream with no gloves (even though a full box of gloves was sitting right there on the counter to wear) and went back and forth many times between handling people's money and touching their own masks on their faces, and touching everyone's spoons and cups with their bare hands. I watched for awhile as they did this and never once washed their hands or used sanitizer. Disgusting, even under normal circumstances. read more

This is a combination Marble Slab and Great American Cookie company. I swung by here with my fiancé when she wanted to grab some ice cream. The girl behind the counter was really helpful. There was another guy filling the cookie orders. We happened to get there just in time, because about a dozen other people walked in while she was making our two cones and the line kept going well past the time that we left. She seemed to be the only one making orders, so they were in for a long wait. The only knock on this place is that their items are getting really expensive. It's $5 for a "small," which is admittedly much bigger than what you'd get at Baskin Robbins, but it feels like paying a bit much. Still well worth it for the occasional treat. read more

The ice cream was pretty good, but both me and my brother's flavors (red velvet and banana) tasted oddly like mint. I also found some banana pieces still in my ice cream, don't know if that's a good thing or bad. The customer service was kinda bad; the people looked as if they didn't want to be here. It's also very expensive, one regular ice cream cone was 7.99!! The paper also stuck to my cone :( read more

Pretty standard Marble Slab. A little on the smaller side, but plenty of tables and ordering space. The place was empty except for myself and my friend, but then again it was 1pm on a Friday. The man behind the counter was patient when I couldn't make up my mind and of course the portions here are huge. The price is a little steep- nearly $5 for the "small" I got, which on the other hand isn't small at all. I got cinnamon with cookie bits and it was like frozen soft serve snickerdoodle. read more

Marble Slab Creamery - My "small" cinnamon with cookie bits. - Ice Cream & Frozen Yogurt Near Me - Stafford, Texas

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Surprisingly busy for a Saturday early afternoon. The staff were friendly and helpful. It is a convenient location if you are shopping in the area and it seemed like they offered a large variety of ice cream cakes since their fridge was stocked. read more

This used to be a Coldstone Creamery until they started closing down a lot of their locations. I got a small double chocolate with walnuts, almonds, and pistachios mixed in. I was craving something chocolaty and nutty...and that was perfect, minus the saltiness of the pistachios that I ended up avoiding when I took my scoops. I loved the texture of the ice cream! It was perfectly melted to the point of being soft with some runny-ness but not soupy. I didn't have to use all my strength to scoop it, nor did I have to slurp it from my spoon. I love ice cream. :) read more

Marble Slab Creamery - "His" medium cinnamon and "hers" small double dark chocolate. - Ice Cream & Frozen Yogurt Near Me - Stafford, Texas

The service here is terrible, but ice cream and cookies are good, so two stars. Watch the bored, distracted and unfriendly workers carefully when they are putting your order together. Even repeating my small order 3 times, I ended up with something else when I opened the bag. read more

Marble Slab Creamery - M&M cookies instead of the chocolate chip I ordered. - Ice Cream & Frozen Yogurt Near Me - Stafford, Texas

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My daughter and I made a visit there last night as I love their shakes. Female behind the counter walks up and looks at us, no hello or what can I get you, just looks at us, ok then. Daughter orders 1 scoop of strawberry, female says what size... daughter repeats, 1 scoop, I say a small, response, what kind. She just said 1 scoop strawberry and you missed both of those? Wow. So said employee puts 2 scoops of strawberry in the cup. Ok sorry but pay attention or don't work there. Daughter says I only wanted one scoop, so she removes one scoop smh. Asks me what I want, I say a chocolate shake, she says what kind? Omg really, I said chocolate, she replies, oh he can get that for you. Ok whatever. Comes time to pay, prompter for tip of course, min 20%. Are you kidding me? For scooping ice cream? I add $1 and will find another place to go. This female couldn't care less about working there and made us feel like we were imposing on her. Anyway, whatever good by lol. read more

Arrived at 9:42pm they close at 10pm and as I was getting there about 10 other ppl were too , and we were all walking inside bc the doors were open, just for the workers to say " we been closed " when there was about 5 people outside eating ice cream.. even a lady said " wow we literally just walked out about 2 min ago just for them to tell yall that they're closed thats bs " I always come here because its closer to my house now I'll have to go else where smh read more

This business is one of the most racist in Houston! Only strictly enforced COVID restrictions with African American customers. I couldn't make one step without being told I was doing something wrong. Meanwhile, they were out of gloves and still open for business. Minutes later the store quickly filled up. People were massless and nothing was said to anyone but African American customers. Don't visit this location. read more

I like this Marble Slab/ Great American Cookie Co. We came here after dinner for a sweet treat. The employees were nice and friendly. They have a wide assortment of cookies, brownies, ice cream and toppings. You can also buy ice cream and cookie cakes! I will be back! read more

Small venue hidden next to the bath and body works! They make smoothies, have ice cream, and cookies so it can be a nice treat after seeing a movie right next door. A small ice cream is $5 and prices go up a dollar with size. Not my favorite flavors - even the classics like vanilla bean taste a little off. Red velvet is an absolute disaster -- weirdest after taste read more

Marble Slab Creamery - Ice cream selection - Ice Cream & Frozen Yogurt Near Me - Stafford, Texas

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Cookies were great... But I had to wait 5 minutes with another 4 customers for the employees to finally notice and actually come to the counter. We could all see them sitting in the corner on their phones chatting with one another. How hard is it to watch the counter guys? read more

The customer service isn't that great and now they ask for tips at the register when paying with a card. I don't want to leave a tip if the service wasn't that great. The ladies who work there could do a better job of being friendlier or more courteous. Don't ask me for a tip if your service is lack luster. read more

Marble slab has been my favorite for over 10 years. But recently I have noticed that many have changed ownership and are either run by family/friends. This has resulted in my experience with the customer service and quality of service in preparation of the ice cream to go down. If you get two flavors with toppings they put very minimal effort in mixing. At this locations in particular more than a few times the ice cream was a little runny like if the freezer was not cold enough. I asked one employee a while back and she said they were gonna get the freezer serviced but doesn't seem like that's been fixed properly. I know it's just working at an ice cream shop to them and they really don't care...Because most the time I walk in they are in the back on their phones but if I'm gonna walk in and spend $20 for some ice cream I expect quality and service. read more

Ice cream is good stuff. I don't eat much of it but there's times when you just gotta have it. Marble Slab answers the call for cold dairy goodness with it's great variety of flavors and ice cream creations. Some favorites: Sweet Cream, Cheesecake, Dark Chocolate and when in season, Pumpkin. They also have the basics: strawberry, vanilla and chocolate. Other flavors include: birthday cake, lemon, black walnut, vanilla bean, mint chocolate, amaretto and many more. Flavors change daily so check the menu board and case to see which ones are made for that day. They also have sorbets. Ice cream can be ordered in S, M or L cups. Portions here are big and a good value. Plain and dipped chocolate cones are also an option. Malts are also offered. One of the creations I've come to love is Better Batter Boogie Board: birthday cake ice cream with rainbow sprinkles, brownie and hot fudge. You can't go wrong with that. Anything that contains brownies is excellent to me. There is a variety of creations to be tried. The store itself isn't very large but lines seem to move well and employees are very efficient and friendly. I enjoyed my ice cream here and I would definitely come here again. read more

Worst experience ever!! After downloading their app and receiving a $5 off coupon I headed to the store and ordered ice cream. Rozina the cashier failed to apply my coupon to the order so I had to pay $10 just for some ice cream. The customer service is terrible. I kept telling the cashier that I had a coupon but she didn't do anything about it. read more

This place is usually pretty nice but the later it gets in the day, the less flavors they have. I went around 6 on a Friday and they were out of at least three flavors. The part that could have given this place a five star rating would be if the lady gave me and my boyfriend the ounce of ice cream that was left in the container. Unfortunately she just joked about doing it and threw it out instead. Other than not having the ice cream we wanted, the texture is always creamy but sometimes it melts a little too fast. The price is up there, you could get an entire gallon for what you're paying here. Anywho, it's a cute place to stop by if you're on a date and it's in the area, but they may not always have the flavor you want and it's pretty expensive. read more

I went and ordered two shakes which you can have 1 type of ice cream and then 1 mixin. I recommend getting birthday cake and strawberries because it tastes like a super rich strawberry shakes. I also had a sweet cream and kit kat shake which was pretty good too. read more

Tasty, large quantity but rather pricey. Only coming here for special occasions.

The ice cream was delicious! However, it was disturbing to see one of the employees sitting in the counter where food is prepared. This young man was obviously just lazy. The store wasn't dirty, but attention to detail would have been nice to see. The floors needed swept. The tables needed cleaning. The trash outside could've been picked up. This man could've shown more initiative. I'm sure he wants that infamous $15/hr. read more

Favorite Ice cream Ever! Love love love it over Baskin Robbins any day; pricey but when I have it I will definitely go to there and spend it; I actually enjoy this ice cream more than anything else , it's my go to place ; I always get the vanilla cream kind (forgot the exact name) and add Oreos; perfection in my mouth! read more