Dr. Alex and the entire staff are beyond exceptional. The front office staff have been responsive…read moreand professional, and the longest I had to wait for an appointment was 2 weeks. I really appreciate the hygienists and dental assistants as well, they are compassionate and explain each step of the process. 10/10 will recommend.

Dr Alex is amazing. I recently moved to the Niceville area and had a loose crown. I went into…read moreAspen Dental and walked right out, but before I did, I asked if there was a 'non-chain' dentist in the area. They referred me to Okaloosa Family Dentistry. I scheduled an appointment and saw Dr Alex a few days later. This practice is top notch: from the front desk staff to the doctors and their assistants. Dr Alex fixed my issue and the price was reasonable. That was last year. Recently I had a cracked tooth and saw Dr Alex and his team again with the same consistent results and attention to detail. Neisa and Crystal explained all options which Dr Alex confirmed and provided excellent patient care. Having called on doctors offices for a living, I've seen the good and bad practices- this group is fantastic!

I wish I had a dentist like this when I was a child. My 4 year old daughter needed to be put under…read moreto have one of her teeth filled and they did a fantastic job. During the consult they explain the entire process and made sure that my daughter and I we both comfortable with the procedure. On the day of the procedure the staff was very good at comforting my daughter and making her feel that she was in good hands. The procedure ended up being quite quick. Took my daughter home and she was right back to playing and being her normal self in about 1 hr from the meds. It was so painless my daughter was excited to see the Dr for the follow up. Great place and I highly recommend them!

Dr. Erin Sutton has been my family dentist for about 10 years, and Angie our Dental Hygienist…read more (very rare to have the same hygienist for this length of time) I can't rave enough about this place and the entire staff! I originally came here as a referral for my youngest daughter who was very frightened of everything related to going to the dentist...this was the only local place which would use relaxation gas for children. I was so impressed by our first experience that myself and my other daughter made appointments too. We've been here ever since. *Highly Recommended*

I live in South Carolina. My wife and I were in the middle of a two week vacation in Destin when a…read moreveneer broke on my front tooth. After calling multiple dentist offices, I called Bright Smiles and spoke to Amanda, their patient coordinator. She was so nice and helpful and worked me in for an appointment with the dentist that day! Once I arrived, the dental assistant, Nicole, did a great job taking x-rays and prepping me for the dentist. Then Dr Megan Salzlein came in and explained the best solution to repair my broken veneer. When she was done, it looked and felt great! Dr Salzlein is a very sweet person who really cares for her patients. What a blessing it was to find Bright Smiles! I wish the entire staff would relocate to South Carolina (but I understand why they live in Destin). They let me know I could call on them again anytime we are in this area. i highly recommend the awesome team at Bright Smiles! Jerry Green

Bright Smiles is a great dental practice. Everyone is kind and friendly and super well trained…read more From cleanings to fillings to implants, they do it all. And they are very concerned about your comfort. I have gone to this practice for several years and won't go anywhere else.

We were in town from NY visiting family and my daughter's wire was cutting into her cheek. Dr…read more Curtis & her ortho team got us in the same day. They were so accommodating and helpful. We were so appreciative to find another office that took walk in appointments. My daughter left with a smile and was happy to enjoy the rest of our trip!

I loved the staff! All very friendly and nice! They take great care of the patients and staff! They…read moreare the best ortho people ever

Our experience with Emerald Waters Dental Care was frustrating from start to finish…read more After my husband's extensive dental work, we ran into major insurance issues despite having both primary and secondary coverage. Instead of resolving why one insurer paid and the other did not, the office told us they submitted the same documents to both and left it at that. When I contacted the secondary insurance myself, they said specific documentation was missing. I spent six hours calling both insurance companies, gathering the correct codes, and resubmitting paperwork -- work their office should have handled. We were also told my husband couldn't schedule further visits unless the entire balance was paid, even though insurance processing was still pending. We paid. A second billing issue involved our son's cleaning. We were told his primary insurance paid only $6 because his student status wasn't updated. When I asked how primary insurance is determined for a dependent with two policies, I was repeatedly told to "call your insurance company" instead of receiving a clear answer. The tone was dismissive and unhelpful. Shortly after, we were informed they had not properly adjusted the account and that we were being removed from the practice. Throughout this process, we were left to manage billing and insurance corrections ourselves. If you choose this office, be prepared to closely monitor your claims and advocate for your own billing resolution.

Most painful dental experience of my lifetime. And this is from someone that has had many dental…read moreprocedures over the course of my life. Dentist gave me two shots to deaden the pain, but gave me both shots in the same spot with no time for the first shot to work. I got to feel them both full strength and then the dentist blamed me for flinching under the pain. She told me she was going to replace a filling with "space" around it. This tooth did not have a filling, it was a crown. She ended up removing the crown by drilling on it and then broke it with a pair of pliers in my mouth. Bottom line, the dentist seemed to not have a very good grasp of what was going on in my mouth and how to proceed towards a logical solution. She subjected me to huge amounts of unnecessary pain and then when I would flinch (the normal physiological response to great pain) she would blame me and tell me to do better. My mouth hurt so bad to move afterwards, I could only eat liquid food. Because of the pain, I couldn't open my jaw enough to eat solid food for 3 weeks. That appointment was over 45 days ago, and I still have not received the call that my permanent crown is ready. On top of all that, the overcharged me on my copay. I now have a temporary crown and will absolutely go to another dentist and start all over, rather than sit in that chair ever again.

Based on my experience, I would avoid this practice. My teenaged daughter received a full set of…read morebraces from Stubbs Orthodontics. Over time, after brace removal and thousands spent, her teeth drifted back close to their original state. Upon a re-visit to Stubbs Orthodontics, we were told she would need another full set of braces at a cost of approximately $7,000. I reached out to Dr. Stubbs via email explaining it to be our contention that my daughter was not given proper instructions as to retainer use upon discharge, hence the drifting of her teeth, and that spending thousands a second time to be unreasonable. After that initial email (as I was instructed to send by her office staff) directed to Dr. Stubbs on December 17, 2025, instead of a response from Dr. Stubbs, I received an email on January 7, 2026, 3 weeks later, from her office manager Emily stating Dr. Stubb's position that my daughter was given proper instructions, it was my daughter's fault, but that "I'd like to work with you on how we can move forward and do the best thing for Michele-how would you like to proceed?" As the causation of the failed treatment was in dispute, but it seemed Dr. Stubbs wanted to work with us on a resolution, I responded to Emily that it would be incumbent upon Dr. Stubbs to suggest as to how we might proceed in my daughter's best interests, and that I looked forward to hearing back from Dr. Stubbs on the matter. I heard nothing back from anyone. I reached back out to Emily requesting a response directly from Dr. Stubbs. Again, I heard nothing, and have heard nothing. I can only assume, at least based on this experience, Dr. Stubbs not only hides behind her office manager in situations she finds uncomfortable, but also stonewalls parents/patients if she does not like a differing position. Having a healthcare background myself as owner/operating of orthopedic sports medicine facilities, I along with the treating licensed therapists dealt directly with patient/parent disputes, no matter how uncomfortable, and in person. Life can be uncomfortable at times, opinions differ, and hiding resolves nothing. Patients/parents not only deserved our attention, but it was integral in offering superior service and care, learning from each situation and building positive relationships. This is also part of being a professional, and an adult. I recognize the reason my daughter's teeth drifted is in dispute after thousands spent, a situation I feel could have been discussed as adults, and remedied, but there is no dispute that the owner/operator and supervising physician of my daughter failed to offer even the courtesy of a response to a patient's parent upon multiple requests, and instead, ignored them. I find this to be weak, and prefer a strong healthcare provider with conviction for my children. I can also only assume Emily's, or Dr. Stubb's offer to work with us was disingenuous from the start. Trust is the most important aspect of any relationship, much less when relating to that of patient/parent and healthcare provider, building credibility. We will be moving on to another provider we find credible and can trust to correct my daughter's teeth.

This staff should get a 5 star. Great people! But management is still not understanding the mask…read moredeal. It seems like a big corporation who's trying to cover their butts. Hopefully it won't cost them. Another corporation not seeing the big picture. Their corporate policy is masks inside or curbside service. I came in as a first timer without a mask. 2 staff members insisted I wear a mask or I physically leave the building. They brought a mask and I wore it for 2 minutes. They took my dog to the back and I walked outside to take my mask off. Now I'm outside talking with someone on the phone. This company is cutting off their human elements, communication being the main one. I can't see any of the employees beautiful faces and now I have to talk them on my cell phone in front of the store. And then they just texted me my digital invoice that I am paying on my phone from the parking lot. This company is willing to jeopardize their entire patient and customer workflow in the name of wearing a mask. I really feel bad for the employees here who are working hard but still have to stress out with their customers about a stupid mask. Great staff, but unreasonable company policies.

I booked appointments for my family. We have good dental insurance and shouldn't have had to pay…read moreanything. When my husband got to his appointment this morning he was told he needed to pay $400+ and then the insurance could reimburse us when they paid..... We will not be going here again.

The office staff was very friendly and professional. The…read morehygienist was very thorough and did a very good job.

I am very picky when it comes to my dentist! And they have met my expectations! They are very…read morefriendly and professional here! I've never had to wait past my appointment time! And always get out at a decent time as well!