Just moved to local area and took my 6 year old daughter in for a cleaning. The staff was extremely…read morenice and they are amazing with children. Dr. de Moya was so personable and took the time to interact and make my daughter feel comfortable. Extremely happy with the care given! Military friendly

I can't praise Dr. DeMoya & her staff enough. They were so patient & gentle with her, even while…read moreshe screamed (they didn't hurt her-she was just mad they looked at her teeth). They went at our pace & told me I could say stop if I thought she had enough or if I was uncomfortable. Dr. Demoya sat down & explained the concern I had about the groove in Savannah's tooth. She had a fused tooth, which is two teeth together. She sat down & explained everything in detail, even drawing for me so I understood better. So cool & informative on a first visit. They are great!

This was my first visit to Personal Care Family Dentistry, and I only wish I had come here much…read moresooner. From the moment I walked through the door, I felt welcomed. The front desk staff was warm, friendly, and inviting. The hygienist was both professional and personable, and I honestly felt that the cleaning I received was one of the best I've had in a very long time. At my previous dental office, appointments felt rushed -- my cleaning there was finished in about 10 minutes, including X-rays! Dr. J was thorough, professional, and refreshing. He took the time to do a complete exam, made recommendations, and answered my questions without making me feel pressured into additional services like I experienced at my former office. I would highly recommend this office to anyone looking for a caring and professional dental team. You won't be sorry!

The office staff is horrendous. They come and go, but very nasty. We have two insurances and have…read morestayed in a constant battle with this office over billing because they kept billing the wrong one as primary. My husband would call over and over to get it fixed just for them to reverse the primary. Then I get a text telling us we have an unpaid balance of $700 shortly after an appointment that we would have paid before leaving the office if we were told. Text speaks for itself. They also threatened to withhold our records until the balance was paid. Also, do not expect any fillings to stay in. I've lost 2, my husband has had 3 appointments in a month period because his kept falling out. My daughter ended up at Aspen to get hers fixed. I'm tired of fighting with a dentist that will accept both insurances and being mistreated. After calling today for an afternoon appointment and repeatedly offered an 8:30, I was told to just come in December. I have never written a bad review for anyone, but this one is deserving. I only wish that I could post pics of the texts.

My boys like Dr. Russell. He's a really nice guy. He takes his time and makes sure I understand how…read moreto best take care of their teeth.

Dr Patrick and his staff are excellent, professional, and most of all very kind. I felt…read morecomfortable and they did an amazing job on my root canal, I definitely would recommend their team to anyone. Grateful

Dr Merkle retired. Dr Patrick is the new Endodontist and he's great! He's not cheap nor does he…read moretake credit cards but he did my root canal and I've had no problems since.

The worst Pediatric Dental Experience in 17 1/2 years, with 3 kids. Actually, the worst dental…read moreexperience in my 44 years with any dentist (and i was broughtup with those 80s dentists!). Before I scheduled my kids appointment I did the right thing by confirming with this provider and the Crestview location that they were in network with my SPECIFIC insurance via plan number and social security number. Moreover I sent them their required new patient paperwork over 2 months before the scheduled appointments with all of the required information for our insurance. Upon exiting the appointment I was assured the appointment was in network and I don't owe anything. Then, SUPRISE, I get notified from my insurance company of a balance. When I contacted the dental office to talk about it they said "talk to your insurance company". I don't know where Wild Smiles Crestview messed up, but if I was OUT of Network, do you think they would have let me go without paying a penny the day of the visit? It is abundantly clear that office management does not know how to do their job or admit when they screw up. Additionally, I never received a bill from them, not ONE bill in 9 months since the visit. Instead, I received a letter from a collection agency over 9 months later. As for the visit, the office seemed like a pop up location that you would see for a blood drive. The cleaning and exam for both children seemed rushed and impersonal. Also, the staff seemed way more interested in celebrating the doctors birthday then putting the attention on the CHILDREN. What was also offputting and strange is when we were leaving they wanted to schedule a follow up appointment, but said they would have to restrict the appointment to a certain time of the day because of the way that kids "act" during that time if day. How insulting that is? Some stranger knows what time of day my kids act the best? It is now so apparent why this was the closest dentist (1 hour and 45 minutes) to us that was "in-network" and taking new patients.

I declined the panoramic xray and they got very aggressive. They took me on a guilt trip, basically…read moretelling that my kid could have a tumor in his mouth and they couldn't find out .... you're not getting my money lady... my kid is perfectly healthy! This fancy office needs every penny they can make out of you. Never again.

We've been coming for a few years now and my kids love it. They always have a good experience,…read morestuff is very friendly and service is fast. We never spend more than 30-40 minutes during our appointments. Easy parking, kid friendly waiting area with toys and kids chairs.

If you ever have to take a five year old to the dentist find yourself a pediatric dentist like Dr…read more Rachel Witcher. The front desk staff are smiling and friendly, the office is clean and bright, full of toys and happy pictures on the wall for kids. In the treatment room, there are comfortable chairs for parents to sit in, big rooms with private bathrooms. My dental insurance would require me to drive 40 miles to another state for my son to see a pediatric dentist. Not doing that. So glad my friends told me about this place. All online reviews rave about this place. We were early, waited only 3 minutes to be brought back, were seen early, two helpers to explain everything and the dentist gave him laughing gas, painted on the numbing cream, put in the lidocaine shots without my son even knowing, wedged the two rotten molars loose and used the pliers to pull them both out, placed the clotting medicated dissolving dot in the holes and put gauze in there. All in about 10 minutes. Very impressive. Our appt was scheduled for 9:30, we went back around 9:11 and everything was done at 9:34. Amazing. No pain ever for my son. He needed extra laughing gas and lidocaine. I think cause he's red headed. That's a thing. She listened to him and gave him extra so he wouldn't have pain at all. My son isn't traumatized at all. I'm so incredibly happy with the whole process. Front desk sends electronic super bill to your insurance for you so you don't have to do it. This place is AMAZING!!

New to the area and needed to get my daughter in for her 6 month check up…read more I called to leave a message and submitted a "new patient request" on their website. I was contacted by email in less than 24 hrs to let me know that new patients weren't being accepted until July, but that I could go into a wait list for potential cancellations. Less than 24 hrs later I got a call from the office to let me know two slots had opened up the next day. I saw others give low reviews on google for their communication turn around so I wanted to be sure to note that I had a very prompt response time from the office. The morning of, we had an appt at 9, but weren't seen until 9:30. All things considered, this office opens at 7 and I understand that things can back up if kids are having a tough time and appts before us took longer than anticipated. I appreciated the front desk letting me know the situation and that they in turn appreciated my patience as we waited for a chair to open for my daughters cleaning. Once we were called back, the appt itself was AMAZING. Big shout out to the dental hygienist who worked w my 6 year old. My daughter has an aversion to the water pick and suction tube and asked if she could please use a cup of water and an empty cup to spit it out when she needed to rinse her mouth. She was kindly and easily accommodated and the cleaning went by without incident. This was the first time my daughter let a hygienist use an electric toothbrush, floss, count and clean teeth and FINALLY take x-rays after 2 years of meltdowns at previous offices/attempts. The hygienist was very clear and kind, always letting my daughter know what to expect in a kid friendly way, reading cues to ask my daughter if she needed to pause and take some deep breaths , and listening to my daughter to work together for a great cleaning and x-Ray experience. My daughter loved that she could watch a movie during her appt. Very thankful to have found this office.

Dr. Marcantonio and staff were a pleasure! My 4 year old son who has autism is a challenging child…read moreto work with. They were so kind and patient with us.

I live in South Carolina. My wife and I were in the middle of a two week vacation in Destin when a…read moreveneer broke on my front tooth. After calling multiple dentist offices, I called Bright Smiles and spoke to Amanda, their patient coordinator. She was so nice and helpful and worked me in for an appointment with the dentist that day! Once I arrived, the dental assistant, Nicole, did a great job taking x-rays and prepping me for the dentist. Then Dr Megan Salzlein came in and explained the best solution to repair my broken veneer. When she was done, it looked and felt great! Dr Salzlein is a very sweet person who really cares for her patients. What a blessing it was to find Bright Smiles! I wish the entire staff would relocate to South Carolina (but I understand why they live in Destin). They let me know I could call on them again anytime we are in this area. i highly recommend the awesome team at Bright Smiles! Jerry Green

Bright Smiles is a great dental practice. Everyone is kind and friendly and super well trained…read more From cleanings to fillings to implants, they do it all. And they are very concerned about your comfort. I have gone to this practice for several years and won't go anywhere else.

Definitely don't recommend Ottley. They rush you through and do not take their…read moretime with children. When you post looking for a second opinion they send you are very nasty letter saying they will not treat your children's cavities and terminate you without rendering care. When you call for an explanation of termination they do not provide one. Highly highly do not recommend them and will be making a formal BBB complaint. There are a lot of other options, choose wisely!

Dr. Jerome Ottley and the staff are very professional, knowledgeable, caring, and helpful. The…read moredoctor is truly a master of his profession. Becky at the front desk and all the staff are always friendly, helpful, and really care about the patients. I highly recommend Comprehensive Dental Center to everyone.

Even though the dentists (Dr. Ward) and hygienists are very kind and competent, I wish I could…read moreleave this practice but this is the only dental office in a 50-mile radius that is in-network for our insurance. Every visit here is gut-wrenching due to certain office managers. . If they don't cancel the appointment you made six months in advance to fit their schedule, they make you wait 30 minutes or more in their lobby when they could have called you to let you know they were running late. My husband and I moved heaven and earth to accommodate when their hygienist was sick. What was our thanks? Sat in the waiting room for 40 minutes once we arrived (we arrived 10 mins early so 30 minutes. I have never had them call me on time when I arrive promptly for an appointment so here's a tip : if you have to use them like I do just arrive 13 minutes late for every single appointment (their policy is to cancel if you are 15 minutes or more late. That way he will eat into their normal 30 minute wait time and only have to wait about 15 minutes once you arrive. Also make sure that you call before you leave to confirm your appointment and hang onto your appointment cards. I had an appointment card that listed the date and time and when I checked in, I was told that I must have gotten the date or time wrong (blame the customer). When I showed them the card, they just said " I'm sorry we can accommodate you today and we'll try to squeeze you in for an appointment in the next couple of weeks." Bottom line: stay away if you have a choice or until they replace the incompetent front. Great Dentists, generally bad front office staff which is sure to challenge your blood pressure.

Dr Ward is so wonderful and patient. The staff is very professional. Our famiky has been you going…read morehere for years and so thankful how they are always accommodating and helpful for our dentistry needs.