My favorite dentist! I have been going here for a few years and always fine my experience to be…read morepleasant (or at least as pleasant as a trip to the dentist can be). The staff is friendly and I feel that the dentists are knowledgeable about their practice.

My wife and I have just become patients, as i was looking for a second opinion. We are both sold…read moreand switching. Dr. Foy and his partners run a smooth, organized, professional office where it's clear they have invested in their practice and their people. It's a busy scene where everyone is working seamlessly, and everyone has their eye on the ball. Well done..

Dental services here are amazing. Superb staff and Hygienist Johna is nothing short of SUPURBread more

The team at Short Pump Dental are outstanding! From the front desk patient care coordinators to the…read morehygiene team to the dental practitioners they provide top notch, friendly, professional dental care. Dr. Haueis is an excellent clinician who listens and understands. He explains his findings and treatment options in a way easy to understand. It is obvious that he cares about his patients and their dental health. I highly recommend Short Pump Dental. Steve B.

I asked the office manager about their dispute process, this is when Dr. Stoner walks into the…read morefront office and is defensive and rude when I ask him about my concerns. My first concern was why a treatment plan could not be developed before a cleaning as two months between a cleaning and procedure did not make sense to me as he said he couldn't tell me anything until a cleaning was done, but after two months my teeth would not be clean anyhow, so what was the reasoning behind this logic? My second concern was the billing for today's appointment as Medicaid only provides a limited amount of money ($500) annually and I would loose $200 of that $500 for today's less than 30 second look and no answers or plans to any of my questions or concerns. I then asked why he did not do a periodic oral exam, as described, but only looked at my cracked incisor for 20 seconds? His attitude during this conversation was very defensive and he was extremely rude, almost to the point of yelling at me. I asked the office manager for a printout of todays billing as I would be filling a dispute with my insurance company and would not be coming back to his practice and she says why does it matter as benefits don't roll over which means I would have to use my 2021 benefits and it's not coming out of my pocket anyhow so why should I care? So they want $200 of my 2020 benefits for doing nothing today but looking in my mouth for less than 30 seconds and then want me to use my 2021 benefits for the same thing (nothing) they did today! At this point Dr. Stoner says, and I quote "Good luck finding another dentist that takes Medicaid, not many places do as people who are on Medicaid are all pains in the ass." I was shocked by this statement! A professional, licensed, established doctor just basically implied that people on Medicaid (poor people) are all horrible patients because they question the bill and treatments, or in my case, no treatment at all. As if all of us on Medicaid should just shut their mouths and don't question poor service. I have been affected by covid and had to go on Medicaid and made today's appointment months in advance to use my 2020 benefits only to be billed $200 for NOTHING and then being told I am a poor person that is a pain in the Dr.'s ass and that I would have to use my 2021 benefits for what should have been done today! In summary, I was not treated well by Dr. Stoner, he did not address the reason for my appointment at all, verbally harassed me, and did not perform the service's that were billed and I was discriminated against because I am on Medicaid. I was made to feel like I was less than nothing because I am on Medicaid, shame on Dr. Stoner. I was told he is retiring, which I feel is great for the community so no one else has to deal with his attitude of dealing with "poor people" on Medicaid that are a pain in his entitled ass.

This was the WORST experience! After months(Covid-19) of…read moredealing with pain of lost filling and cracked tooth, I was finally going to be seen. I made certain to be very forthcoming about not having dental care for several years, along with the fact I have gum/tooth hypersensitivity. This dentist was sarcastic and totally non-empathetic. He thought his remarks were humorous I suppose...maybe he should try a career in Stand up Comedy. His Staff however, FAR outshines him, professional and caring.

This practice is well organized, personal service, professional yet personal. Can't be beat!read more

I've been a patient for 30+ year; my children until they moved out of the area. (20+ years.) The…read morepractice has undergone many changes over the years all positive. Over the years we never missed an appointment, and I have always paid the day of the appointment. Recently, I missed my appointment. I understand that a missed appointments cause the practice time and money. However, as a 30 year + patient, and always paying at the time of appointment, I would 've appreciated grace. I will definitely pay the missed appointment fee, but I think I will now be looking for another dental practice.

Never enjoyed going to dentist but that is not the case here. No waiting time. Staff is friendly…read moreand professional and Dr. Rickman is very upfront with what needs, or doesn't need, to be done. Highly recommend.

Dr Rickman does excellent dentistry and his staff are always nice and patient with me. I'm…read moreextremely dental phobic and they took the time to explain procedures enough to where I felt comfortable but not bogged down with too much information. I highly recommend him and he is very pleasant from what I've seen towards his staff. Looks like they all get along fantastic and care for one another as individuals.

Receptionist told my wife they had bent over backward for us(new patient) because we had to cancel…read morean appointment. Then went on to say she was cancelling an appointment for Monday. Inexcusably rude I would have cussed her out but instead we are taking our business elsewhere. Dr. Tse was the dentist we were to see. F-all of them.

had a horrible experience with Kelly the front desk worker who was unprofessional and truly rude…read more asked if we could receive a call back from the dentist and she said "probably not". Would not recommend to anyone needing dental care.

The office experience was really bad and disorganized they lose track of schedulings, questionable…read moreupsell and lack of procedure.

I love this dentist. If there was a 6 star option I would give it to this place. Yes, sometimes the…read morewait can be a little long, but it's worth it. Dr. Dhakar is trustworthy and kind. He takes the time to answer all my questions and dive into things I don't understand. One thing I really appreciate about him is his honesty. I came to his office after a bad experience with another dentist. The other place wanted to charge me a ridiculous amount for a cavity. When I got his opinion on the cavity he laughed and told me what they were doing was unnecessary and more of a preventative measure. He said what the other place saw was very early signs of a cavity. He told me if I continued to take care of my oral hygiene, no cavity would come from that spot. I love the dental hygienists here too. There is one that always makes me laugh and feel incredible. She compliments my teeth and always picks the best flavors for the polishing toothpaste. The woman at the front desk is sweet and quick. She finds the best appointment in a matter of minutes. She is also quick to resolve problems over the phone. If you're looking for a great Dentist, come here!

I would like for everyone to know how absolutely wonderful Dr. Mohammed Ahmed is! Dr. Ahmed has…read morebeen my dentist for several years now and I must say he is the best dentist I have ever been to! I moved a few years ago and now I travel over 100 miles total round-trip to have him do my cleanings and anything I need done on my teeth; however, I haven't needed anything major done to my teeth because of the great care he and his team give me each and every time I visit them, which is every six months for a cleaning and exam. During my last appointment, Geovanna was the dental hygienist and she cleaned my teeth with extra care as she did the last time I was there! She is very gentle and does a very good thorough job. I highly recommend Dr. Ahmed and his team for dental work you may need.... they do everything when it comes to taking great care of your teeth!

Very inexperienced, got a crown done here a while back and every time I look at it I regret ever…read moregoing to this dentist, the mold looks ridiculously big and it almost looks like a tooth from a different patient's mold. DO NOT RECOMMEND!!!!