Expert jewelry and watch repair. Owner is a character and a skilled craftsman, and the staff is…read moreprofessional. They have yet to not be able to fix what I have brought in for repair and I hate to say this, the prices are very fair. If you watch needs tending to or you have jewelry that is damaged and cannot be worn, an appointment at this store is a must. On Wednesday you can walk in no appointment needed.

Service was timely and good. Nice people. Bill is a good guy . Knows his stuff!!! Highly recommen…read more Shop has a full array of inventory and repairs

10/10!!! My fiancé and I came here for an engagement ring and the entire process was so easy and…read moreseamless! Shout out to Angelo he was amazing to work with and very thorough! I didn't have much insight into the entire process but I am very pleased with the end result! My fiancé was kept in the loop the entire time and always received updates as well! We loved everyone there and will definitely be back!

I went to this Jewlers to have a new pin put in my bracelet.The first guy who I took it to was…read moreplaying with it and looking like he had no clue which he had no clue how a bracelet with pins works.Hes like it's gonna lose movement.zi said why he's like well the solder.He literally thought they take bent up pins and just rig it together.Sorry No Camden repair in my stuff.plus the guy was nasty.I got the feeling he didn't like white py.Another guy asked what was wrong.zi said I need a pin replaced that broke and that guy has no clue about jewelry,plus he's one miserable person.The second guy a Manager possibly an owner looked at it took my info and in the computer and came up with a proof $470 dollars plus tax and that didn't include the new appraisal I needed I laughed in his face and say are you kidding me? He's like good is $4 grand an ounce.,True but it would take probably 500 pins to equal an ounce maybe even more I guess he thought I didn't know 4 grand is 24k pure gold That makes 14k about 3600/oz He's like well they polish it too I laughed and left I happened on a jewelry store on Rt 73 coming from there.I wasn't gonna go in because it was a beautiful classy store in a high end center I went in and I was greeted with respect instead of Mr miserable at Family Jewlers.I said hello I need this fixed The owner himself said wow this is a quality piece and he could even tell it was about 30 years old He took my info and said for the solid 14k gold pin to replace it,they polish the piece and check the entire thing to make sure all pins are good He said I have bad news,I said what's up He said he'd have to send it out because they didn't have the 14k solid pins I said no problem how much.He said total with tax was $138.40. and he wasn't charging for the appraisal because it's just recalculating on a new letterhead.My bracelet was done in a week as promised.I didn't recognize it ,it was so bright.Man it was dirty So I saved over $350 dollars on the repair alone and he included the appraisal.Thats why they got five stars because they treat people with respect,don't have people that work there who knows about jewelry.I wish they had zero stars because Family Jewlers doesn't even deserve one star.

Lou does it again. Sizes another one of my rings perfectly. Love working with this establishment…read more The main reason is it is NOT necessarily a jewelry store. It is a true Jeweler's. ie There is no middle man. You work directly with the jeweler who will be fixing or making your piece. This is so important when you really care and want to have it done right. Nothing beats experience.

I went in today, on a Saturday to size a very special ring that belonged to my father before he…read morepassed. Everyone told me it couldn't be sized because of the design but I heard DeSimone Jewelers could do anything. From the moment I walked in, I felt like I was a part of their family. so warm and welcoming and... the best part was that they sized my dad's ring to perfection! (and the price was great!) I worked with Lou who was amazing and had the best time talking to everyone there reminiscing about the 80's nightlife and "back in the day...". this was such a great experience, I highly recommend them because of the quality of their work and because they are such great people! I can't wait to return to pick up something else I was making. Huge thank you to everyone there!

was a great experience very honest and helpful! look forward to doing more buisness in the futur.read more

A nice experience I had selling old silverware, Yanni very knowledgeable and explained the whole…read moreprocess. Showed me the difference from Stirling to silver plate. I was paid cash right then, he even gave me a lottery ticket. Very satisfied with the visit

Opened on Sunday, very personable and knowledgeable crew! I had a great visit and look forward to…read morestopping by again when I'm in the area. Thanks for all the help!

Stopped in last month to sell some old jewelry. I was treated with kindness and respect. I felt…read moretheir offer was very fair and I appreciated that they allowed me to have the bulk of the offer in check and a small amount in cash. Even though it was a bit of a drive to get there, I would definitely return. I highly recommend this establishment.

I had such a wonderful experience in this store, that I have to take the time to acknowledge thier…read moreHonesty and Kindness! My husband has a Seiko watch that he wore all the time. He had been sick for a long time and had not used it and it stopped working. We were told at another store that it needed to be sent out for the battery change. There were 3 gentlemen working in this store the day I brought my husband and the watch in. They knew right away that the watch had not been used and just needed a Solar charging! They had a light that they kept it under while we shopped and when i went back to pick it up....they didnt even charge us! (Plus. They cleaned it for him!) I couldnt ask for more Kindness and Honesty! Im sending a special prayer to all of them and hope that thier kindness comes back too them 10 fold!

Store design little boring compared to Nike or US but OK shoes. They should start designing shoes…read morewith more confidence and not be too worried. Great customer service tho. Greeted as soon as walked in.

Being a new hobbyist of coin collecting I visited here today Tuesday June 30…read more I didn't get any employee names , but the gentleman and lady who attended to me were very helpful and made me feel very comfortable. They were so helpful in evaluating the coins I brought with me that I was excited to spend money here pursuing my new hobby. There is a good selection of antique coins, and the gentleman even showed me more coins of the type I was looking for. Service like this is what entices people to spend more money. Bravo.

Steven helped me find exactly what I was looking for. Walked me through how silver is checked and…read moredidn't rush me. I will definitely be back. If you are looking to invest in silver or gold this is the place to start. No up sale, no pressure, very knowledgeable. I looked online and couldn't find a better deal.

They redid our wedding rings after I lost mine. Excellent service, great prices. Very happy with…read morethe results.