Dan provides extraordinary customer service. Not only he was helpful in sorting out for me what is…read morethe best Loft net to purchase, he even surprisingly respond to Facebook Messenger questions during OFF hours. Dan quickly responded me with his number to address my concerns. That is truly great customer service.

I visit this Lowes location for most of my project needs, home shopping needs, tools and garden…read more The customer service depends on the day and staff you meet with. I purchased and got all my blinds installed here and that department was great. The garden area is hit or miss. I recently started shopping at HD as customer service is much better. I often get here to check new collections. The store is stocked well, and instore pickup works like a charm. Prices are comparable and sometimes competitive to others.

Came in looking for marker flags. Hard time locating them. Made the grave error of asking for help…read more I get snapped at. Roughly. Employee having a bad day. Or a bad employee. Either way, walked away. I'll order the marker flags from the online giant from Seattle. Bye bye Lowe's.

do not buy windows from homedepot. 2 years old and already having issues. customer service told me…read moreid get a call back in 24hrs its been over a week. appliance and delivery bad experience countertop really bad experience. if you need nails sure but dont expect any level of customer service from them. They say fill out the web form i did that before and no response. New development is was told windows have double lifetime Warranty. Lol also told today that it doesn't include labor. So I have to order the parts and repair the windows myself. Good luck if you deal with them.

DO NOT buy any furniture online from Home Depot. Bought a huge cabinet, spent a whole day putting…read moreit together, thenthen found out it was missing a side piece. Customer service is a nightmare. They want me to take it all apart, erpackage hundreds of parts, send it back to them and then have them send it to me all over again...instead of just sending me the missing piece (they said it would take 6 months to get the missing piece!)

Friendly, helpful staff. They stand behind their products. Bought a drill. Battery wouldn't charge…read more They replaced it. New drill works.

You know what you are getting: the cheapest tools you can buy. The quality is what you would…read moreexpect. This location is fine. The staff are reasonably helpful and well informed. Occasionally they are out of stock for something i want. Otherwise no complaints.

Quick to respond, quick to provide excellent service and always available for any questions or…read moreconcerns.

Although their service area map on Yelp said we were within their service area, the man who…read moreanswered the phone said we too far away in PA.

I love all of my Ball and Ball light fixtures. In the field of Historic American Colonial…read moreReproduction lighting and hardware no one that remains is better. They are hand made and made right there as the pieces would have been made in 1776. Support them. Dont let small trivial things deflect you.When you go to Independence Hall in Philadelphia and you look up and see those brass chandeliers understand that one is original the other three are Ball and Ball.

If a business was a munitions depot that Navy Seabees mistakenly built at the end of a railroad…read morefork, but the other "tine" of the railroad was a clear, safe throughway and you were the engineer operating a speeding train, but had no idea which railroad tine to take, how would you know where to go; this was the quandary I was faced with when deciding where to send irreplaceable antique hardware to for new castings. After a couple of weeks of correspondence between Ball and Ball and I, including being asked to provide instructions regarding what metal to use, quantity of recasting for each item, what finish to provide, Etc., Ball and Ball Foundry, quoted a price that I felt was reasonable, so I agreed to the deal with a pandemic handshake. After purchasing packaging supplies and U.S.P.S. Priority Mail shipping, I sent original hardware to Ball and Ball, with my fingers crossed. After confirming receipt of the hardware at Ball and Ball foundry, via U.S.P.S. Priority Mail tracking number, I asked Ball and Ball when they anticipated the work to be completed, but after one week, no reply. After several attempts to contact Ball and Ball, I was sweating bullets (perhaps from the Seabee munitions depot), but with Ball and Ball and my hardware so far away, I could only wait. After a week had passed, I found a U.S.P.S. Priority Mail package, but did not expect my original hardware and recast items to be delivered because I had not paid for the items in advance. Enclosed in the package was an invoice with a message scribbled on it stating "With your requests and demands, we do not feel we will be able to complete your order to your satisfaction. We will return all hardware intact." What Ball and Ball need to return too, is the cost of packaging supplies and Priority Mail that I wasted on this ill-fated incident. If a foundry can not accommodate orders involving specific quantities, finishes or metals, then they are in the wrong business. Ball and Ball have not only wasted my money, but my time! Caveat to all who seek a (reproduction) foundry, pass on Ball and Ball hardware reproductions; they take their moniker literally and sure have dropped the ball!