I tried to make a purchase from this store (Brandywine Ace Pet & Farm) via Facebook Marketplace…read morewhere Lauren is the contact person. She would not communicate as appropriate via the marketplace. I finally called the store and left a message for her as she wasn't in. She returned my call and was very curt & unfriendly. Claimed that she didn't respond because my messages seemed like a scam. I identified myself, I have a Facebook profile that she could easily check. The item she was offering for sale included the ability to make an offer (see their other listings) lower than the asking price, which I did & explained why I did so. She could have just declined the offer politely. But nope, better to ignore. All I can say was that Lauren was rude, unprofessional & unfriendly. Maybe she was having a bad morning, but I don't deserve to be the object of her wrath. Shame on you Lauren. I was just trying to work a deal with you. I wasn't rude or disrespectful. No need to get offended or short with a potential customer. She has since removed the ability to make an offer because I pointed out to her that her listing allowed me to do so. Again all Lauren had to do was politely decline the offer. So sad. Lauren, you need better customer service & communication skills. Please take my advice & get some.

Adopted our cat at this Ace Hardware. We love the store, they are incredibly helpful. Lately we…read morehave been considering inquiring regarding the warranty on "Mugsy" (AKA :Babett). Continuous meowing at basement door when closed, daily chair assaults, as well as a consistent confusion of both house /family rules, including basic hygiene. Cat also refused part time employment, and seems completely resistant to chip in. If relaxing makes it into the 2028 summer games, we may find a way to become net positive with our investment.

I can usually get what I need. If I can't find it the personal will help me or let me know where I…read moremight be able. Chip's group of employees are a great bunch!

Friendly staff, always willing to answer questions or help you find something. Support small…read morebusiness!

Incredible inventory, friendly staff, amazing local small shop. I highly recommend. It feels…read morelike days of past with the Mom and Pop store feel.

Very helpful and knowledgeable staff, well stocked and competitive prices. Great hours and products.read more

If you live in Havertown and need a hardware store your choices basically come in three tiers…read more First, you can make the drive to the local Home Depot or Lowes. It will take you a while but you'll get the big variety. Good luck getting your questions answered. Also it may be a challenge just getting one or two of something. Second, you go over to the True Value in Manoa plaza. This gives you a step down in variety but a step up in expertise and small quantities. Third, you head here. You'll find lots of expertise. There is a very good chance someone can answer your questions in layman's terms. Also small quantities are easy here. It's just a matter of matching your need with the proper establishment. There is a place for all three.

Jacob Low is definitely my go-to hardware place. I have been a customer for a few years, and each…read moretime I go, I'm impressed. Steve is knowledgeable and skillful. He's repaired our screens, helped me find the right garden tools, given me advice for painting and yard projects. The plants I've purchased there have been lovely and lasted all season. An excellent resource for Havertown!

Excellent old fashioned style hardware store where the staff knows how to select the right stuff…read more They do repairs on equipment. They got my Lawnboy mower cleaned up and running like new.

After a couple hours rebuilding the carburetor on a self moving mower I sent the significant other…read moreto this Honey Brook hardware place to get a couple of air cleaners for it. She came back with 2 air cleaners for it . One had a chunk of the rubber seal missing or cut off of it .??? After installing the chopped up damaged air cleaner thinking it would work . It closed my carburetor again. Had to remove and clean the carb again then install the only good air cleaner she came back with . Bought and paid for 2 but only got one good one. The bad one cost me more hours with my lawn mower down. ... was not happy...

I took my 10yrar old Z435 John Deere zero turn mower to Little's, telling them it cuts off when…read morethe blade is engaged and it started making a noise. After they looked it over, the noise was just a loose belt guide, but they gave me an estimate for $3,995 and said the engine needs replaced and other issues, also said it smoked (which i never noticed). Another repair option they gave was to rebuild the engine for $2,889, but said it did not include other non engine repairs. Little's gave me the option of trading my mower in for a new one (comparable to $5k). They offered me only a credit of $228 to cover the work they did finding issues. I declined, paid the $228 and took it to Hensel's Mower Service in Parkesburg Pa., and said the same thing...that it cuts off when I engage the blades. After a week, they said it was done. I picked it up and cut my entire lawn. No issues, no smoke, perfect. Hensel's cost was $399.07...not $3,995. This included them changing all fluids, filters, belts, sharpened blades. PLEASE ALWAYS GET A SECOND OPINION!!!! Little's would have fixed my mower for cheap, then resold for a profit if I would have traded it in for the $228 cost of them 'going over' the mower

I had them pick up my mower to service and repair. called to say it needed a new engine. I told…read morethem it did not. i said to them to sharpen the blades and service it. They did not do any of it. They did replace the belt that was slipping. I am very disappointed that they did not do all that I asked. I have been a llong term customer but now I will not return.

this hardware store is the place to go for anything out of the ordinary.they have items from the…read morehomes that were built years ago. always helpful and knowledgeable. visit local businesses

So helpful and convenient! They have everything you need in one stop. Support small businesses!read more

Great hardware store , propane re-fill very reasonable pricing. Pleasant staff, great parking.read more

My family has been coming here for a long time. The people that work here are honest, friendly and…read moretrustworthy people. We always go here for our propane and for any tools we might need. They always fill our propane tank and then put it right into our car. This is a great business in the Morgantown area for any building supplies or tools. The prices are incredibly reasonable. Definitely worth stopping in and you can see why we love it so much here!