BEWARE! DO NOT OPEN YOUR MOUTH IN THIS OFFICE!!!!!!
She was nice at first. Always made a point to max out my insurance with services to bring up some sort of out-of-pocket expense, but all dentists do that nowadays, right? The only issue I had with them until recently what that she seems to run her business more like a store than a service professional. Always upselling whitening trays and straightening that I don't need, even after I say "No, thank you." a few times. But again, that's normal right?
So, here's where the problem begins. I went in for a root canal and crown. The first appointment was fast. Second appointment for surgery was a month later. I show up a month later only to be told that she wasn't in and I would need to reschedule for ANOTHER MONTH LATER. Why couldn't you call me on the phone and tell me that rather than have me waste my time and gas to get there! In that time, I go back home to Michigan for Christmas and I figure since Martinez is more booked than a call girl on Valentine's, I'll go to my regular dentist whom I've been seeing since I was 12! Of course, they get me in, surgery done, and temporary crown installed over the course of one week. The very next week, I go back to Martinez in Orlando and ask for a permanent crown fitting and install. First, she makes a big deal about going to the other dentist. Then, had the nerve to say they did the procedure wrong. Mind you, I've been going to them since I was 12. I've had a root canal done with my previous dentist before and never had ANY problems out of it. Not to mention, my dentist back home has a healthy celebrity clientele that she displays on the walls. Who goes to Martinez, anyway? No one of importance. So anyway, without consulting me or even asking if I could afford this visit, she opens my mouth to "look" at the temporary crown and get the foam for a fitting. Next thing I know she's pulling out my temporary crown which was just installed a week ago to put in ANOTHER TEMPORARY CROWN! I didn't ask for any of it and I didn't know until the hole in my mouth was exposed again and it was too late. Afterwards, I asked about it and she said I didn't have a temporary and they just put tape over the hole.... COME ON!!!! Exactly one week later, I now have an infection on that side of my mouth. I would like to point out that my last temporary crown was on for a month and I was fine. But now, after Martinez decides to REDO work that was just done by someone whom I've trusted for years, I can't go a week without getting an infection. I truly believe she maliciously performed this procedure to get more money out of the situation. I feel it was God's intervention that kept me out of her surgery chair the first time. All I asked for was a permanent fitting, and instead I got an ear/nose/throat trifecta infection and a trip back home to repair the damage.
BEWARE! DO NOT OPEN YOUR MOUTH IN THIS OFFICE!!!!!! read more