I was please of the Great Service for Marcia J Glenn MD and the entire team ,I am caregiver for three years and I take clients to the appointments and set up abd call in to set our clients appointments. GREAT AND Grateful for care,passion TEAM members. read more

Yes, my mom always said find a black dermatologist back in the day and I could never but I was able to come across a golden opportunity to experience this office today. What a pleasant surprise. Very well mannered and gentle all around. Very considerate and conservative. You can come here for many things. You would want to spend some money here. The customer interaction is worth it. $7 parking in the back of the building or street parking, I didn't get a ticket. Thank you! read more

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For the past year, minus a few months of me slacking, I've been intentional about skin care for my face. I decided I was ready to get rid of the marks and found an amazing dermatologist in Inglewood! She listened to my concerns, understood and explained some limitations due to PCOS and had me walking out of her office feeling great and this was before I started treatment. I'm pleased with the results so far and highly recommend her. read more

I am PISSED! I called and made an appointment on September 8th. I was told Dr. Glenn wasn't available until the end October but the nurse practitioner could see me on Oct. 7th at 10:30am. I arrive and wasn't greeted by the receptionist. No biggie. I sit down and wait. Someone comes in after me and he was greeted and asked for insurance card and ID. At this point, I get up and inform the receptionist of my appointment with my ID and insurance card ready. He tells me he doesn't see my appointment. So he says it might me on the NP's calendar. It takes a good 15 min for him to ask the nurse about my appointment and she doesn't see it either. They said they would accommodate me. It's 11:33am and I am still sitting in the lobby fuming because I left my house early to get here and missed an important meeting at work for this sh**. Needless to say, I won't be back. My advice if you choose to come here is to call and confirm your appointment first so you're not wasting time like I am now! read more

I was was referred by a friend who has had great results from treatments with Dr. Glenn. I was surprised by the amount of time Dr. Glenn spent with me. She listened intently as I explained my issues. She described her diagnosis and offered options for treatment and gave me suggestions. She answered my questions thoroughly and helped me make decisions about the treatment. Her prescriptions came with a detailed "cheat sheet" of how to use each product. Her medical assistant, Nina reviewed it with me and confirmed that I understood all directions. It was beyond what I was expecting and I was very pleased. To top it off,Dr. Glenn is delightful and easy to talk to. Her office is clean and there is plenty of free parking available. Her staff is pleasant and courteous. I highly recommend her. read more

Love the office . Very well put together.. the Energy is phenomenal. Wait time is Less than 10 minutes... Mrs Dr.Glenn ,explained everything to you and her assistant do 2. George The assistant at the front desk very polite. Call you a day before to remind you , of your appointments, Mrs Dr Glenn , Make sure you're comfortable she make sure that you understand what's going on and she make sure that you know , what ever is going on take a little time and things will be clear up soon just be patient. If you want a great dermatologist, you must go see Dr Glenn trust me you are going to be happy... that office get everybody that works in there is phenomenal... you can't say that about a lot of places..... keep up the great work. May God continue to bless your business read more

Service: I had a mole removed about six months ago. Part of the process is to stitch, and remove the stitches, in a followup appointment. At my followup to remove the stitches, Marcia Glenn was in the room for about 18 seconds, and then had the tech remove the stitches. Since the tech couldn't see very well, she had the old man office manager come in and hold a lamp (not like a medical lamp, like a LAMP!) to help light what she was doing. They both dodged and weaved each other looking absolutely ridiculous. The tech did a horrible job and had a horrible bedside manner, yanking the stitches out. No advice was given til I asked on how to care for the stitches. Wait: 2/2 times over an hour after the scheduled time. Result: Well I never would have had the mole removed, if I knew this clown company was going to scar me for the rest of my life. Still have a scar with the visible stitch marks 6 months later. Office: A lame attempt at making it nice was the old stale cucumber water in front. Everything else was old, dingy, dirty, and decorated like a 65 year old woman's house, complete with fake flowers, empty baskets sitting on the cabinets, and awkward still-life paintings. The animal dermatology center next door was much busier. Billing: Since I had the worst insurance in the world at the time, Anthem Bronze, I asked to pay cash, which they said was fine. ($150 versus a $300 bill to insurance- and this is why insurance is so messed up) Afterwards, I learned from the billing service, that the aforementioned office manager had tried to bill the insurance company as well. And I ended up paying a $30 copay (completely made-up) at then end of it to avoid the annoyance of a billing service contact me. Umh, can we say fraud? Stay away! read more

Marcia J Glenn, MD - This is the horrible inch long scar I now have instead of a benign mole. - Dermatologists Near Me - Inglewood, California

Dr. Glenn and her team of nurses and office personnel provide optimum levels of service. As a new patient who had been treated by another physician, she quickly identified what my skin condition was and recommended a new course of treatment. Dr. Glenn took the time to anwer all of my questions, was sincerely concerned about my state of anxiety about my wound care, assuring me that I would heal. The entire staff was responsive to my phone calls, were proactive in calling me and working me into Dr. Glenns' schedule. I am extremely pleased with the information provided, treatment given and great attitude of everyone in the office. I highly recommend Dr. Glenn and her practice! read more

Dr. Glenn was very nice and helpful, she was patient and answered all questions about my dermatology needs. it was refreshed to learn she specializes in laser treatment as well, looking forward to our sessions! read more

She is GREAT! I wouldn't go to anyone else. She's treated myself and my son for around 15 yrs. Thank you Dr. Glenn read more

I've avoided writing this woman a review for almost 3 years. I wanted to support a successful black woman with her own medical practice. But now I'm officially done with her. I haven't been to her office since 2008--I remember going maybe 2 or 3 times and waiting long periods of time to be serviced and not seeing her for more than 10 or 15 minutes when she finally did see me. Her bedside manner is not very friendly, nurturing or compassionate. But I returned because she's one of the few dermatologist of color that I could find, and I thought "well, she's not horrible." FYI, not a good reason. Fast forward I'm 34, and I'm noticing some changes in my skin, and in general some problems that I can't seem to get rid of with over-the-counter medicine. I left her office with a $150 bill for copay, laser treatment, and facial wash. And that's even after I declined the $100 facial that she recommended. When I went to check in her prescriptions at CVS, they quoted me over $650 worth of medicines. She wrote me prescriptions for things that my insurance didn't cover. I had one little wart on my toe, and she wrote a prescription for a $300 cream. YIKES. I left CVS empty-handed and in tears. I've come to the conclusion that Marcia Glenn is not a very holistic doctor, who is interested in getting to the bottom of symptoms. She didn't talk to me about diet, stress, over the counter remedies, etc. She didn't ask me anything about my life that could be contributing to my break outs in my 30s. She just writes expensive prescriptions and wants you to use the services of her spa, and sends you on your way. Between her lack of awareness and the medical establishment, I feel very defeated about my ability to take care of skin in a reasonable manner. Dr. Glenn is obviously very successful and knowledgable about her craft. She owns a upscale medical practice and spa, and you know she couldn't have gotten this far without being extraordinarily good at what she does. I just wish that she would take just a little more care with her patience and spend more time and exude some compassion. read more

Damn! I just wrote a long review about this horrible Dr.'s office, with horrible staff and horrible bedside manner and then it's not posting? I can't waste any more time with her. Summation, over months to get back results on a biopsy (when they faxed me the forms I see their office had them since September... it's now April, almost May). They tried to charge me erroneously for services. Sedona in the office couldn't even get my street address right (3 attempts to get her to change "Branf" to "Brand"). And when they finally did send my results it was all in Doctor's speak so I now have to either spend my time translating these terms to plain English or take them to another Dr. for interpretation. All that and I have keloids in place of 3 of the 4 moles she removed (actually, she couldn't be bothered, pawned that off on someone else as well). I'm a 40 year old white guy... I've NEVER had a keloid... until I was touched by the "fake dr. glenn" - she runs a glorified massage parlor and make-up counter... probably better suited for a cart in the mall. I'm guessing whomever is giving her 5 stars either (1) has never had decent service so they have no expectations or (2) are her friends and are trying to balance out for her shortcomings. HORRIBLE HORRIBLE HORRIBLE EXPERIENCE! read more

My experience at this medical practice was not what I expected it to be in terms of price, formalities, and care. I definitely won't go here again and strongly discourage this office to anyone who asks for a good derma in LA. As it was my first time to this dermatologist I was not aware of the extremely pricey mole checking service she has. Nor was it ever explained to me. The process started and I finally asked the question - "What the heck is going on?" We then discussed price (which is not covered by insurance) and the lengthy time involved process to use a machine which only serves as a double check for the Doctor. Umm - did you go to Medical School - use your eyes! From my experience of experienced dermatologists, sight can provide some pretty good insight as to if a mole is dangerous and if additional tests are required. Instead she ran tests on every freckle on my skin. As they charge per freckle/mole - this turned out to be very costly. In terms of formalities, they had me move from room to room three different times, after I had already changed into the little paper gown they provided. I must have looked like a moron running down the hall with my purse and clothing while trying to keep the back side of the gown closed! The medical office also doubles as a Spa for beautification treatments like facials and microderm. After the doctor left the room an unsolicited Eustachian was sent to the room to consult me on how a spa treatment would benefit my skin. This coincides the revenue driver-side of her operations. This Doctor appears to be more concerned with her bottom line than for the care, health, and well being of her patients. I could go into more detail about the things that I did not like, but I think you get the point. read more

While I was going to Dr. Glenn, I was enamored with her. Where I should have been skeptical is when I had not one, or two, but three moles surgically removed within a year. With no prior history of skin cancer. Each of the pathologies came back either clean or simply "atypical" but not pre-cancerous or worse. I was going every three months to the office and paying, as others had mentioned, for the mole mapping and at last count, they were surveying approximately 30 moles. Fast forward a year or so and I've moved to a new state and just came out of a visit with a dermatologist to have my moles checked. He said I had nothing to worry about. He showed me pictures of dangerous moles and asked if the ones that had been removed looked like any of them. Mine had not. Now I have three awful scars and wish I would have gotten a second opinion. Given my new doctor's evaluation coupled with the numerous complaints listed on Yelp, I feel hurt and betrayed. It's not only the physical scarring, but waiting each time for the pathology to come back hoping it's not cancer and then going in the next time to have another removed and going through the same anguish. I just wish I did more research before I went there. My best advice is that if you have a serious skin condition and need to be monitored, really do your homework. There are so many great doctors in LA and you really need to be your own advocate. read more

ZERO stars is more appropriate. This is the worst experience I've had with a Derm, and I've been to several over the years. Dr. Glenn kept me waiting longer than most, and then also left the room mid appointment. Not a huge deal, but annoying. My time is valuable, too. I had a couple of minor skin issues to deal with. I also asked if she suggested anything rejuvenative for my basically good, but 40 year old skin. I have no acne, no pigment, and very little wrinkling (none unless smiling/laughing). I get compliments on my skin regularly. She suggested that I needed an expensive, invasive type of peeling treatment,which I declined. She removed a couple of tags from my skin. 2 minutes, tops. For this I paid my insurance co pay plus an additional fee. Fast forward 22 months, almost 2 years later: I received an outrageous bill for this procedure, $400. I assume its an error and call them to discuss, but am told this is the correct bill now due for this appt. Not recommended. There are many talented, reasonable choices in West LA. read more

DONE!!! The staff here has dropped the ball one to many times. You can guarantee to have some kind of problem when you go here. The have the wrong date for your appt., the don't have your insurance information you called in ahead of time or they can't find your file and want to treat you for something completely different then what you are there for. All three of these happened to me the last and FINAL time I was there. I have already researched new doctors and will be moving on. read more

I've been suffering from acne on my face more than usual and thought it was the new birthcontrol pills I was taking. I presented this to the Dr. when she came in. She didn't even mention it as a possibility. She looked at me for 2 seconds and then just started violently writing prescription after prescription, telling me I should do laser treatment and if that didn't work she would put me on some horrible antibiotic that has terrible side effects. but assured me it would only be for a few months. After that she left the room. I was shocked at the news I heard. She made me feel like I had no choice but to do the laser treatments or else I'd have these horrible scars all over my face forever. I agreed to do the laser treatment, then stepped outside to call my mom while they got it ready. I immediately came back in to change my mind and they got really pissed off that I denied their treatment. Terrible bed side manner, just out to sell you expensive treatments. I do not reccomend even in the slightest. They are not interested in what is best for you, only what is best for them. read more

Worst dermatologist I've ever been to. I went in for two reasons: 1) to have a mole looked at 2.) for acne A.) No matter what you are going to wait for 45 minutes. B.) They charged me for a deductible when I actually had none. C.) A basic appt. is $1067.00, which is fine because my insurance covered it all. However- this is truly a company that is scamming the system. It is unacceptable. For all of the people in American that cannot afford insurance, this is terrible. D.) I got my mole removed, came back to get my stitches out and then they said it could possibly be infected. So instead of calling me over the phone like every other health care representative would, they tried to get me in for yet ANOTHER appt. I asked, "Why can't you call me if it is infected and then I will make an appt?" They didn't have any clear answer. *Note that the Dr. did not remove the stitches and never once looked at my new scar. She came in after they had covered it up and said "Alright, so I would like to see you in 2 weeks." She sat down for literally 90 seconds and then left. It is obvious that this is a practice solely based around volume. E.) The billing also charged me $300.00 for a deductable when I do not have one. When I printed out a form and showed them that I do not have one. (yes, one more trip to the office) he literally said "Our Dr. does not accept anything printed by a patient." So I called my United Health Care and had them call him directly. What a hassel. F.) I saw 3 people leave from the waiting room while I was there G.) Marcia prescribed me two BASIC topical creams for my face that (I checked) would cost $30.00 at a Walgreens pharmacy. She said "Oh we can easily have them filled here for you." So of course I was like, why not? Well, they charged me $120.00 WITH my insurance. = SCAM. read more

Kind, beautiful, intelligent, beautiful --- albeit shallow, a flawlessly skinned doctor is comforting as the prick (needle) hits your skin. Unit by unit, dollar by dollar, it is so much easier to stare at the skin of a beautifully aged and educated woman while paying for pain. This is definitely true for Dr. Glenn. She made me feel very comfortable, from the moment I entered the examination room. I gave her a budget for Botox and fillers and she told me what she could do, taking her time to point out "flaws" in the handheld mirror... I left feeling like I had just bought a new car that I didn't NEED, but I sure as hell LOVED!! I will definitely go back for a tune up! P.S. My budget was UNDERSPENT, love it!. read more

I've been literally ON HOLD (25 minutes now) waiting for their Billing person to pick up the phone as I am writing this review. I thought when I left my first appointment I was disappointed, for all of the same reasons everyone else is saying, but wanted to give them another chance. Then I received a letter from my health insurance saying that they are missing many documents from the provider for that appointment so they could not properly process the claim. This is probably why another Yelper received a bill months later saying they owe more money, because Dr. Glenn's office is not handling their insurance claims and billing properly. Here I am searching for their phone number and came across their Yelp page. Horrible reviews!!! I should've known. I, too, had a horrible experience with the front desk people, they are rude and non-attentive, I waited an hour over my scheduled appointment time, then waited some more in the room, and Dr. Glenn only popped in for a short period before walking out in the middle of the appointment. They keep pushing this micro-dermabrasion machine on me, wanting me to purchase it there or sign up for their micro-dermabrasion spa service package. I told her from the very start that I'm a very active outdoor beach volleyball player, so I can't afford to not be in the sun for more than 1 day. This micro-dermabrasion thing requires me to not be in the sun 3 days before doing it and another 3 days after. How does any of this make sense? She wasn't very thorough when checking for moles on my body, she missed an entire area of the back of my legs and my back. ??? I had to actually point it out to her. She gave me a long list of prescriptions with some instructions. When I got to the front to check-out, they told me there is one specific item Dr. Glenn wants me to get from her office and not from a pharmacy due to the quality, but they were out. The front desk lady promised me she will call me when they have re-stocked it. It's now over a month later and they still haven't called me to let me know if they have re-stocked it. To make matters worse I just received a call saying they have to re-schedule an appointment that I already made since last month. Why did it take them a whole month to figure out they no longer can commit to this appointment that they offered me? So now my follow up appointment is pushed out another 2 weeks, which pushes out my follow up to 2 months after the first appointment. I agree with everyone who has written negative reviews on Dr. Glenn. I would stay away from her, and personally I'm going to cancel my follow up appointment and look for another more reputable dermatologist in the area. read more

I am very surprised to see such a low rating for Dr. Glenn. After living in CA for over 10 years and searching for someone to treat my ultra sensitive, multi-symptomatic skin on my body (face, scalp, etc). I have finally found my place. Reception was warm and attentive. Answered my questions and I waited less than 30 minutes. The waiting room was not overflowing (indication of overbooking and that I would be rushed out) which was nice too. When I saw the Dr. Glenn she was very attentive and listened to me as I described my skin needs. She immediately discussed my options and devised a strategy for battling my dry, temperamental skin. I left with many samples and prescriptions, but also with a cheat sheet for my new skin regime. After over two weeks, I am seeing results and feel so much better. Again, I have been going to dermatologists all my life and experienced varying degrees of satisfaction. Perhaps some of these negative reviews are measures of limited experiences. From my experience with Dr. Glenn and her staff, some of these reviews are just not true and inflammatory. You should review a Drs. billing practices and your insurance coverage to understand what you are dealing with. The office discloses the cost and coverage and if you have questions, you have a right to be informed. At the end of the day, you have a choice, your American right, so exercise it and let live. To each his own. I would recommend Dr. Glenn based on my experience. read more

When Dr. Glenn's assistant takes down your medical history he says "cool" after every response. I told him I had asthma and the response was "cool". Nice guy but unprofessional. If you request that Dr Glenn "call" you because you have questions or need clarification she has her assistant call. She never takes the time to personally call you back. As a doctor she's probably ok but sometimes the atmosphere and vibe of the office is enough to make me call it quits. read more

Please Beware! Unnecessary surgery?? I I really wish I would have read some of these reviews prior to going in months ago. I was looking for a dermatologist earlier this year out of concern for a suspicious freckle that I had on my abdomen. I made an appointment to have this looked at. My first impression of Dr. Glenn was great. She was beautiful, intelligent, and seemed very sweet. She checked out my freckle and said that it could be nothing or it could eventually turn out to be something. She said the only way to find out would be to get it fully removed and biopsied. I've had friends in the past get freckles shaved and biopsied and so asked about this option. She had no idea what I was talking about. This was my first time dealing with this sort of thing and so I followed her advice and went in for a minor surgery. The surgery required stitches and left a very ugly scar on my abdomen and at the end I received a hefty bill. This was odd to me as her staff had assured me that the surgery was covered by my insurance. I later received a message from Dr. Glenn about the results of the biopsy. Now remember, no news it typically good news. I called back within seconds and continued to call for about a week and a half. I could NOT get through to her. How do you call a customer about something like this and not return a call in at LEAST 24 hours?? Anyway, come to find out that it was NOT in fact anything dangerous BUT because she had left a portion of the freckle behind, she wanted to cut me open again. I had become very uncomfortable with her at this point and so opted against this. Months later, I went to another dermatologist. He had an eye on a freckle and suggested that I have it shaved off an biopsied. There was no surgery necessary. Everything went smooth, I have a minor discoloration on the back of my spine. There were just so many fishy circumstances to Dr. Glenn's surgery. She said that she was unaware of any procedure that would allow a doctor to shave off the freckle. However, this seems to be the go-to procedure for speculative freckles. I asked for her to give me a freckle check but she instead spent 10 minutes trying to sell me on a freckle mapping system. She screwed up the simple procedure that I had done and wanted to go back into remove the rest of the freckle. She wasn't offering to do this for free. This would have meant that she would have charged my insurance company a 2nd time. I really would have felt a lot better if my dermatologist would have at least requested that she take a look at my freckles. Usually dermatologists are very concerned about this sort of thing. read more

The staff really leaves much to be desired. It's a shame that they continue to drop the ball. Dr. Glenn is super sweet but she definitely knows how to up sell. You end up leaving thinking you have the worse skin in the world and a handful of prescriptions (some conflicting with the Rodan and Fields products she pushes as well). I have sent 2 family members there and they didn't have a positive review either. I won't be going back and HIGHLY recommend she hire a more personal staff. read more

WOW this is the most inefficient dermatology clinic i've ever been to. I'm a regular customer and have been going to Dr. Glenn since 2009. I stick with her because she is close by and the regimen she put me on works well but I am DONE WITH THIS PLACE. She hires the dumbest staff - everyone from the receptionist to the MA's. Every person that works here shares the brain of a single dead ant. Useless. The office itself doesn't run efficiently because there are never enough MA's at any given hour. You will be placed on hold for years. And when you get to finally see Dr. Glenn, she talks to you for about 30 seconds and charges you full rate. I love her products and she is amazing, but so is every other certified dermatologist. I suggest go ANYWHERE else but this place. Dr. Glenn needs a new business strategy - as her operation right now is just sloppy. I wish I had never started off with this place. I kinda of have to stick with them because they have my records and are the only ones who can refill my prescriptions, but i ABSOLUTELY HATE having to go back here or EVER having to call back. A visit or a call to this office will RUIN YOUR DAY. And Im not saying this after one bad experience - I have been a paying customer for 3 years but I have had it and I have decided to give her this review once and for all because it is what her practice deserves. I'm sorry Dr. Glenn. You are great but your office, your staff and your entire practice is careless, faulty and just a complete waste of mine and everyone's time. read more

I am disturbed to see that most of Dr. Glenn's high ratings have been filtered out. What's up with that?! If you want a fuller picture, click at the bottom for filtered results to see them all. I love Dr. Glen. I drive more than an hour to go to her because she always takes the time to listen to my concerns and address them. She is pleasant, knowledgeable, and professional. My husband, who has moles that grow moles, has been helped greatly by the mole mapping. Mine are less problematic but I like to see that they are watched and monitored. No, insurance doesn't pay for it. Yes, it's pricey. But I think it's worth it. Her office staff... sigh... don't get me started. I think Dr. Glen tries to give young people starting out in the world a hand up... but too often they are flat out incompetent, and it doesn't seem that anyone is monitoring the situation. They bungle appointments and scheduling and relaying messages and mailing notices and billing. Everything not medically oriented is pretty much bungled. It makes me crazy. I grumble and gnash my teeth... and go back, because I really like Dr. Glenn. read more

Dr Glenn Is so amazing and in addition to her work she is extremely informative to her patients regarding the care and the treatments that she offers. I was very impressed with her service as well as her personal interest in her patients care and overall well being. I'd recommend her as a provider for anyone that needs great a great skincare specialist read more

I saw Dr. Glenn a few times in previous years since my first dermatologist stopped honoring my insurance carrier. I checked out her credentials, the location is convenient and my skin issues aren't extremely serious. The office is nicely appointed, clean and I found everyone to act very professionally. Dr. Glenn is affable enough; I'm not here to make a friend, I'm here to benefit from her expertise. Fast forward to last week. I was a bit taken back by the negative reviews here. Dr. Glenn has always given me her personal attention and answered my questions in full. When I asked for solutions both within my insurance plan and through private pay, she was careful to explain what is covered and what is not. Yes, she sells product and no, mole mapping is not covered by insurance; however, YOU ARE IN CHARGE of your healthcare as much as she is. You need to listen to your options, figure out what you want, and proceed from there. In my recent visit, she was able to find that my particular condition will qualify for a treatment within my insurance coverage. She also explained that there could be some other treatments I might want to investigate to augment that preliminary step. Everyone, in every office, seems to be multitasking and a bit preoccupied, but it's your job to come prepared. Bring a list - I did. Review your coverage beforehand. I did. Confirm your appointment. Ditto. Finally, with respect to waiting time - schedule the first appointment of the day, or the first slot after lunch. Then, call that day to make sure they are on time, running late, etc. A couple of phone calls can save you the frustration of waiting. read more

Absolutely Terrible. 1. First time I went, the doctor took forever to come to my room and when she did her immediate response to my concerns was to prescribe me with the most expensive drugs out there. She talked to me for like three minutes. THEN, THE ASSISTANTS FORGOT TO WRITE the quantity number on my prescription. I went to the pharmacy, and they said they couldn't fill it and to have Dr. Glenn correct the prescription. It took 2 MONTHS for the office to get me the medicine therefore a very INEFFECTIVE help to my skin concerns, I was never able to even start the medication! 2. SECOND, I went without a referral and paid upfront for the appointment. My doctor later sent them a referral, and I was told by Dr. Glenn's office that I could be reimbursed once everything went through. I received a call like 2 months later saying that my referral went through and that I would have a check sent out in 3 days. A MONTH later that check was never sent out, and when I complain, I get a phone call saying sorry it got lost under my papers! I also wanted to support a seemingly successful black dermatologist. Dermatology is competitive, and I had a good amount of faith, but I advise you to not go here. read more

Dr. Glenn is genuinely one of the best doctors that I have ever been treated by. I first started going to her a few years back because I was suffering from a chronic painful cyst. She made a diagnosis and treatment plan within minutes of seeing me. She is definitely knowledgable in her field. Dr. Glenn is super kind and has amazing bedside manners; she really makes you feel like you're apart of her family! She is very attentive to every issue that I bring to her and I never feel rushed out of her office. Every time I need to visit her office, I am given an appointment within the same week that I call, which is super convenient. Her office staff is also really great! read more

Dr. Glenn is a amazing dermatologist. I came to her with an unknown rash all over my body. I had not known exactly what caused it but it was really irritating me and Lori my self-esteem. I came to her office and I was treated with respect by the staff and by the nursing assistants. She went through my entire history and gave me possibilities. She assured me that she will find out the group calls and work with me to return my skin to help. Everything was done as a recording as she's promised and the medication she gave me including the cream really work in less than 7 days. I have been so happy to know exactly the root cause of my skin irritation and on the right path and keeping clear healthy skin. Thank you dr. Glenn. read more

I just had my second appointment with Dr. Glenn at her new location in Inglewood. It's such a lovely clinic and her staff are patient and polite. Dr. Glenn has been my dermatologist for many years. Her work has been great and she and she inspires me to look my best! read more

step 1: make an appoitnment. step 2: wait an hour past your scheduled time. step 3: go into the examination room and wait some more step 4: dr. marcia comes in for 2 seconds, rushes and fails to take any time assessing you or getting to know your needs, and then leaves to hop from room to room step 5: her "staff" comes in and does the rest of the work. step 6:deal with awful reception and staff on your way out this has been my experience MULTIPLE times with this office. it never gets any better. she's so conveniently close, and yet I drive to Santa Monica for better care. read more

Let me start first by saying that Dr. Glenn herself is amazing. This review is no reflection of her ability to be a great caring medical provider. I have seen her about 8 times over the years. My most recent experiences with her office have been horrible. Not because of Dr. Glenn directly, but because of her administrative and medical assistant staff. One time I waited so long in my mole mapping room, the tech checked half my moles and got called away. While I was waiting, I FELL ASLEEP they took so long. For a mole mapping appointment that takes weeks in advance to book, and you have to pay out of pocket, that just sucks. Also, the staff mix up appointments or don't tell you that they are running behind schedule before you come in, is really hard for me because I take time off work to be able to see her. In the past, about 7 years ago when I first started seeing her it was NOT like this. The administrative & medical assistants she has now are not doing well. I can tell that Dr. Glenn is overwhelmed with the additional work that has happened as a result. Their mistakes and confusion have made her less available and have less time to spend with her patients because she is always playing catch up. I will still continue to see her because I think she is a great doctor who is very thorough and really cares about me, but sometimes when she is too busy and I have to deal with the admin/medical assistant staff it is not so great. The only warning about Dr. Glenn herself is that cosmetically, when it comes to having moles removed, the scars are a lot bigger than I expected. She is not a plastic surgeon, so I don't expect those kinds of results. I care more about having a dangerous mole on my body removed than a scar it might leave. This is because thankfully my scars usually heal and fade after a year or so, so it's not so important to me. She has even offered to have a plastic surgeon correct the scars for me at her expense, but I just don't care enough about that to even follow through. If it were a scar on my face or something I would, but a scar on my back or hidden parts of my body it's okay. If you are someone who scares badly, and gets keloids then you might want to request her plastic surgeon remove any moles. Bottom line: Dr. Glenn, you are GREAT. But please make moves to bring your administrative/medical assistant staff up to snuff. These things matter to your patients in so many ways. If this were a rating for Dr. Glenn, she would get 4.5 stars. If it were a rating for her office and medical assistant staff I would have left a 1 star rating. read more

If I could give negative stars, I would. I went "Dr." Glenn last year for a checkup and some dry skin. My wife and I walked out with several hundred dollars of OTC lotions that none of the front desk spa assistants could identify or tells us what they were for. I asked if the Dr. could come out for a second and tell us what the tons of products were for ... I was told that was impossible. I asked if someone could go to her office and ask her to jot down the products & the prescriptions and what each of them were for, I was told no again. I have recently had another highly disappointing experience with the office again so I am through dealing with them. I want to let everyone know that this place is profit driven and the spa is the hard sell extra along with the mole mapping service. There are a lot of good doctors in Marina, this is NOT one of them. read more

I wish I had read all the yelp reviews before scheduling an appt with this office & doctor. I echo all the sentiments of the poor reviews from the customer service and Dr Glenn, herself. My 1st visit: I had to wait in a gown, half naked & freezing for 30 mins, alone in an exam room because the doctor was running late. When the nurse finally came back, she said that they had to switch rooms, I had not seen the doctor yet. I had to get dressed then undressed again in another room and wait some more. I felt very taken advantage of under Dr Glenn's care. I was also duped into spending a lot of money for the "mole scanner", even over charged and argued that they had taken pictures of a small scab, not a skin problem. They did not refund the money. 2nd visit: She did 2 biopsies on me that were not needed. I told her that i wanted the spots removed completely, not just a tiny biopsy, she told me that she would remove the spots entirely, no problem. On one of the biopsies, the stitches came out almost entirely in 3 days, getting caught on my clothing causing more pain. When I told them that I was displeased with this, they did not acknowledge it and blamed it on me for not coming back right away. 3rd Visit (LAST STRAW): The office mixed up my appt and was not going to see me to remove the stitches. I insisted, and they finally "squeezed me in". I come to find out during the removal of the stitches on both areas, she ONLY did biopsies, she did not remove the entire spot as she told me she would, now my skin is discolored and looks like it has a stripe. I expressed my frustration to the doctor and she did not apologize, take responsibility, or offer to fix the problem. They were rude and insisted that I never asked to have the entire area removed (I am positive that we discussed it), and if I wanted it done, then I can come back or see the plastic surgeon in their office. WHY?? So, she could charge me twice for what she should have done the 1st time? Please get a second opinion from another doctor before getting anything done with this office. They are clearly out for the money, upselling, lousy customer service, and over billing. read more

All these naysayers are straight trippin'! Dr. Marcia Glenn is the shit. It looks like every one of the people that reviewed this practice are downing her because of her prices. Look, if you can't afford the treatments then don't go. Nobody is forcing you. Dermatology treatment is considered cosmetic and it is not integral to your overall well-being. It's not like you will die without it. Please! Go to an HMO and see their practicing dermatologists or something. Now, let me tell you the wonders she worked for me! On the side of my left chin there is a very dark and bumpy mark. I was told by my previous dermatologist that this mark is a result of oils and ingrown hair trapped beneath the surface. After more than a few visits to my previous Dr. I still had this trouble area on my chin that was driving my ass insane! We're talking close to four damn years here. Because she proved to be ineffective in getting the desired effects I went over to Dr. Marcia Glenn. Well, she offered laser treatment as a way to gradually alleviate my problem area. So, about a month ago I got the treatment and a few days later I noticed a great change! Even though it is still dark it is smooth, which it is has never been before. Also, I am due for two more treatments so if one treatment was this effective imagine what two more can do! Her medication is not all that expensive. I don't know what these people are talking about. I bought a facial wash as well as a cream which totaled about $80.00. Also, because the Kaiser pharmacy does not carry a cream she prescribed she had the assistants give me plenty of samples, which is very generous in my opinion. Another problem I have is ingrown hairs on my legs that I get from shaving. I came to her with two of these ghastly things (one of the left leg and one on the right). She examined them, explained to me what they are, and she got out some aerosol can, and sprayed them. She told me that she is in essence, freezing the ingrown hairs. This was done weeks ago and I am pleased to say that the discoloration is gone from both areas and they are smoothing out nicely. Dr. Glenn is a very professional woman that takes pride in her work and you can tell by her demeanor. She listens to any questions or concerns you have and she tries her best to answer/alleviate them. And she does have time for her patients! Before receiving laser treatment I had to read the release waiver and a lot of the information (included for legality purposes) intimidated me. You know how release waivers are; they can be scary. Even though the procedure is perfectly safe the waiver has to cover and explain any possible worst-case scenario. Anyway, I had a few concerns and I was not about to sign before I spoke to the doctor. The assistant said, "Of course, you can talk to her about your concerns." So, about ten minutes later there is a knock at my waiting room door and in walks the doctor. With a pleasant smile she explains the waiver and tells me in detail what I can expect during and after the treatment. After talking to her I felt a whole lot better and I went ahead with the laser treatment. It was great! Almost therapeutic, even. lol Dr. Glenn and her practice deserve an A+ in my book and it sickens me to see that these "reviewers" chose to tear her down because they find her fees to be unfair. Sorry, life is not fair. Like I said, and not to sound like an elitist, if you can't afford this kind of luxury treatment then go to an HMO. Kaiser is great and I love that place anyway. read more

All I have to say is that this office is a total SCAM! I went in for a basic check- up just to be sure none of my moles looked problematic. Next thing I knew they were mole mapping me without informing me of the cost. You may ask, didn't they give you the consent form? The answer is yes they did. AT THE END OF THE MOLE MAPPING. What decision did I have then? I want to report this company to the BBB and certainly do not want to pay my $220 bill for the mole mapping service...... Any ideas? Help! read more

I'm torn up about the rating. So let me add a disclaimer from the get-go. Her front desk staff deserves -5 stars. Awful in every way. They act like you're doing THEM a favor by being there. Zero friendliness, no smile, no customer service, no real way of knowing they aren't being held against their will. I asked the woman running my credit card for my co-pay if they had any more of the OTC products I use. Her answer "I don't anything past running this transaction." I.Kidd.Not. Alrighty then... I was fed up with this office even though I really like Dr. Glenn and her method of treating my skin-related issues. It just wasn't worth my going in with my defensive gear on ready to battle the front desk from hell every time. I went to Dr. Rosenbach in Century City. Great office staff, runs on time, and has a nice bedside manner. Problem is he didn't treat my sudden breakouts and itchy skin effectively. I was disappointed because his office is so convenient for me. So there I went, back to Dr. Glenn, feeling defeated. I got through Phase 1 Reconnaissance - front office staff. Onto Phase 2 - Waiting game. She ran 20 minutes late and this time, I wasn't going to remain quiet. I'm paying her! When she finally came in, I looked at my watch in a "remaining quiet" sort of way but still sticking it to her in my mind and that's all that mattered. Message received; she apologized for running late. She gave me a thorough examination of my breakouts and itchy skin. Devised a plan of action, discussed it thoroughly with me and gave me my prescriptions. I did what she indicated and problem solved! I may not like her office but at least I know she's knowledgeable and I trust that she will treat me effectively. And at the end of the day, that's all I really need. That, and validated parking. She has that too. read more

I had the worst experience here. They billed me for things I did not have and did not process insurance properly. I went here in 2012 and they have started sending me new bills for arbitrary costs? I went in for a standard check up for a couple moles and two years later am receiving bills, after making my co-pay and told I do not owe any more? I am sorry but this is absolutely crazy. Their billing dept also has no clue what they are even charging me so why should I send them money for literally no reason? This place is extremely unprofessional. read more