They are best!…read more Smart. Attentive. Caring. I simply don't know how one could do better.

If I could give this business less than 1 I would for their predatory ways…read more This place runs like a scam. I called yesterday just to ask whether they could send a prescription for a compounded cream to a pharmacy in New York. I never confirmed or scheduled an appointment, yet I'm now getting nonstop text messages reminding me about an "upcoming appointment" and warning that I'll be charged a $50 no-show fee if I don't attend. I've tried calling multiple times to straighten it out, but no one answers the phone. If you're going to threaten patients with fees, at least have someone available to answer the phone and fix your own scheduling errors. Very frustrating experience. I wouldn't want to go to a business like this nor would I encourage others to do so. I can already tell they will try to overcharge their customers.

I don't usually write extensive reviews unless I am beyond impressed, but Dr. David Rahimi…read moreabsolutely deserves one. From the moment I walked into the office, I was greeted by a nice & tidy waiting area and the amazing staff. Every member of the staff was warm, welcoming, and genuinely pleasant, making the entire experience comfortable from start to finish. What truly sets Dr. Rahimi apart is his exceptional bedside manner. Unlike many dermatologists I've seen in the past, he took the time to get to know me, thoroughly explain my concerns, discuss my treatment options, and even share his professional background and the many specialties he offers. I never felt rushed, and it was clear that he genuinely cares about his patients. His practice offers a wide range of dermatologic and cosmetic services at very reasonable prices. It's refreshing to find a dermatologist who provides outstanding care without making you feel like great skin is only for those with unlimited budgets. You don't have to be rich to receive excellent dermatologic care. After seeing many dermatologists over the years, I can honestly say this was by far the most personal and patient-centered experience I've had. If you're looking for a knowledgeable, compassionate dermatologist who truly takes the time to listen, I wholeheartedly recommend Dr. David Rahimi. You won't be disappointed.

Dr. Rahimi is an outstanding dermatologist who truly cares about his patients. From the moment I…read morewalked into the office, I was treated with professionalism, kindness, and respect. Dr. Rahimi took the time to thoroughly explain my skin concerns, answer all of my questions, and develop a treatment plan that made me feel confident and comfortable. His expertise, attention to detail, and genuine care are second to none. The office staff is also friendly, efficient, and welcoming, making every visit a pleasant experience. Thanks to Dr. Rahimi, my skin has improved significantly, and I couldn't be happier with the results. If you're looking for a knowledgeable, trustworthy, and compassionate skin doctor, I highly recommend Dr. Rahimi. Thank you for providing such exceptional care!

Dr.Ahdout is so kind, genuine and intentional in the way she practices medicine. She is a great…read morelistener and I really feel like we are on the same team when discussing my/our goals whether it be medical related or cosmetic. I am grateful to have found her.

DO NOT TRUST ROXBURY INSTITUTE! I believe Jamie especially has repeatedly shown BAD-FAITH,…read moreUNETHICAL, GREEDY, DECEPTIVE, MANIPULATIVE, MISLEADING and COERCIVE conduct and tactics that are primarily focused on keeping your money and not refunding you for what I consider a botched cosmetic result with even hard bumps under the skin that Dr. Ahdout had to manipulate which was painful. The focus should be on transparency as well as patient's health and well-being - not GREED. They also violate boundaries. Dr. Ahdout gave me her word that Jamie would not contact me further. Yet, Jamie contacted me despite my numerous written and verbal requests to cease contact. I believe I may be able to file a police report for harassment. Additionally, I believe Jamie even went as far as providing DECEPTIVE MISINFORMATION about matters that can affect health in further attempts to not refund me. I believe this is highly unethical and concerning conduct especially for a dermatologist office. I am posting this review after multiple attempts to resolve this matter. I left a message and sent emails the first time and I did not receive a call from Dr. Ahdout. The same thing happened a second time. I posted a review the first time and Jamie called right away so I removed it. When I went in to show Dr. Ahdout the result of her work - I felt gaslit because she was questioning me as to why she would do a job like this. She again asked on the phone yesterday as what I think happened - a question she herself should answer. She then said there are no before and after photos. I reminded her AGAIN that I have before photos on my phone that her own assistant took. Dr. Ahdout then asked if I would agree to a credit. I declined. She then said that they have a "policy" that once a patient asks for a refund they can't return to the office. I informed her that I would not want to work with a business that has punitive policies. I believe both her conduct and Jamie's conduct revolved mainly around keeping my money. When I first brought up the refund, Jamie immediately became aggressive on the phone and used what felt like patronizing repetition. She kept repeating my name aggressively as soon as I mentioned a refund, which felt like an attempt to cut me off and silence me. Jamie even went as far suggesting that the tightness was "normal". She even pointed to her face claiming she felt the same. I knew the tightness was not normal. When I asked Dr. Ahdout, she confirmed that it was not normal. I do not appreciate being gaslighted or having my concerns normalized as though this is something I should simply tolerate. This involves health and providing misinformation to patients can have great liability. Jamie also asked if I would want to do a correction. I declined. I noted in my review and also in an email to Dr. Ahdout's as well as during her call yesterday that I do not want to interact with Jamie at all. Dr. Ahdout GAVE ME HER WORD that she will call me back herself. Dr. Ahdout did NOT keep her word. Instead Jamie called and went back and forth attempting to claim that it wasn't 2 items I purchased and it was 1.5. She said Dr. Ahdout said there was "a confusion" and it was 1.5 items. I informed her that's false. Besides Dr. Ahdout's own prior confirmations - the invoice is more than clear. I explained, again, that Dr. Ahdout confirmed with me TWICE, once in front of her own assistant in person and again on the phone yesterday, that it was 2 items. Jamie went back and forth for at least 10 minutes arguing. I kept asking her to ask Dr. Ahdout. She refused 3 times and continued to argue. I kept mentioning what I paid for. She finally checked my invoice although she had ALREADY SEEN my invoice as she is the one who charged me AND even emailed it to me. She FINALLY agreed it was 2 items. I believe these practices are EXTREMELY DECEPTIVE and GREEDY. Then Jamie said their "corporate" is going to send me an email to sign "a form". I told her I'm not signing a release form as I need to see another doctor. Patients should not be forced to sign a release form to receive a refund. Jamie said their corporate "requires" this and that they will contact me. AGAIN, she displayed a pattern of violating boundaries and as soon as I would say their corporate did not have my consent to contact me - she would BLATANTLY REPEAT they will contact me. I informed her that at this point I have to do a full chargeback on the 2 items. I contacted my bank and did a full chargeback on the agreed upon amount. If they create ANY extra emotional distress and dispute the chargeback - I will immediately involve my counsel without further notice and use ALL legal remedies to not only obtain my money in full, but to also hold them fully liable for all damages including corrections needed and the emotional distress caused related to this matter and their conduct. I will also expand my online review to other platforms as I see fit.

I tried to make an appointment for fillers and the gal insisted i come and pay for a consultation…read morefirst. For botox! She wanted to know if I have insurance or am paying and then wanted a credit card number. I was stunned. Never heard of such a thing for Botox or filler. I said no way and she happily said "ok, bye!" For an actual surgery or procedure, of course a separate consultation. Anyway, I felt like they were after the dough above the service.

Very disappointed- if he did not think i should be there - it's on the staff which has not…read moreresponded to multiple requests for two simple biopsies- and does not appear as part of care team - it has been 9 days?? Left messages today and spoke to someone- today - no answer - yet closed at 4:30 pm ugh - would not recommend!!

Dr. Behnam is one of the most incredible people I have ever known. Rarely have I met a doctor who…read moreprovides the concern, care and kindness that he does. He is so knowledgeable and experienced. I have taken all my kids to him for various different skin and hair issues, and my husband and I have had the privilege of being treated cosmetically for both our skin and hair. Even my mom and my siblings only trust Dr. Behnam. There is truly no doctor in California with Dr. Behnam's professionalism and integrity. Truly a blessing for anyone who needs a doctor in this field!

I'm Norwood 6-7 and had 5,337 grafts over two days (4,896 scalp, 441 beard) with Dr. Sean Behnam…read more A year before surgery, he was very direct that my donor area was too weak and that I wouldn't get a good result. Honestly, that's why I trusted him. I spent that year on topical finasteride and minoxidil, and dermastamping multiple times a week, slowly improving donor quality until he felt I could proceed--with realistic expectations. The procedure itself was incredibly smooth. Zero pain with conscious sedation, and he personally performed all extractions and site creation, which I think really matters. This isn't about achieving perfect density. It's about using limited grafts thoughtfully to create a natural frame for the face. From where I started, this result is beyond anything I expected, and we're already planning a second session to build density. Biggest takeaways: candidacy matters, expectations matter even more, and finding an honest surgeon who thinks like an artist is everything.

I made approximately two visits in 2023 to improve my acne. I was prescribed medication for…read moreapproximately $80. I asked my primary doctor about the same medication and only paid around $10 for the exact same prescription. I later received multiple messages from Metropolitan dermatology, claiming that I owed a balance for Botox and fillers. A service which I never requested or received. It has now been three years later, I have never gone back and yet the business is still claiming that I have an outstanding balance for an alleged filler appointment. It should also be noted that the company failed to provide me with an itemized receipt or proof of service. Although the doctor was friendly upon my visit, I would highly recommend looking elsewhere due to the inflamed prices and lack of proper communication and documentation.

Would not recommend this dermatology office. 1. It's impossible to get a hold of a live person,…read morethey only allow you to leave messages and get a call or text back later. Even then, if you need information on something, it can take several days for them to get back to you. 2. The visit I had with my dermatologist was incredibly not comprehensive and very quick. My last dermatologist always did an annual full body mole check, but my dermatologist appt with Metropolis was very brief and surface level - barely answering the questions I had. 3. They highly recommend (basically force) you to use a pharmacy they have partnered with that is mail order/delivery only. I asked to just get my prescriptions sent to my local CVS but they said it would be "much more expensive" at my local CVS which I feel skeptical is actually true.. and basically wouldn't send it to CVS for me. Patients should be allowed to utilize any pharmacy they like without push back and with ease. 4. During my appt, I asked about a red spot on my nose and my derm had suggested I could remove it with a laser treatment. I didn't jot the name down of the specific laser treatment because I wasn't ready at the time to proceed and anticipated it to just be in my medical notes for when I was ready. I recently called back (it's been several months but I expected them to have the recommendation in my medical notes like I said) to ask what that treatment was as I was finally ready to proceed. The office said the doctor never wrote it in my notes and said I need another consult visit ($165) to determine what laser treatment I need. Isn't it required to document treatment recommendations in a patient's medical notes? Now they want me to pay for another visit? Sounds like just another money grabbing scheme. Unfortunately due to all these issues I will not be returning to this office.

Eczema! If you have severe life-long eczema like myself, you know how detrimental it is to life. I…read moredrive all the way to LA from San Diego just for Dr. Colaço. She is so compassionate and doesn't hesitate to prescribe the strongest medications available for my severe eczema. She is knows all the latest eczema medications. She understands how difficult it is to have eczema and I can tell she genuinely wants the best for me. Plenty of free 2 hour street parking in the residential streets or paid parking in the attached garage.

I've been a patient at this dermatology office on and off for a few years, and I've generally…read moreappreciated the care. However, my recent experiences have left me quite disappointed, especially considering the sensitive nature of the services provided. In February, I decided to get a biopsy for a mole that was growing. The staff promptly took a sample for testing, which I appreciated. However, I was left without any follow-up regarding the results. I had to reach out myself to get the information, which I initially brushed off as understandable due to their busy schedule. Fast forward to my follow-up appointment on July 7th for another mole they had initially flagged. Again, they took a biopsy, but here we are over six weeks later, and I still haven't received any updates. I've tried calling, but unfortunately, I've reached out on days when the office was closed. It's disheartening that patients have to chase down their doctors for updates, especially when it comes to something as critical as skin cancer testing. The communication process needs significant improvement. While I really like the office's location and have had positive interactions with the staff, including Amber, who is always sweet and attentive, the lack of follow-through on biopsy results is concerning. In cases like these, timely updates should be standard practice to provide patients with peace of mind. I hope they can address these issues because I would like to continue my care here.

I needed a same day appointment as a 3 day weekend was coming up and I had a rash all over my body,…read morewhich I thought was the result of the antibiotic I was using. I was able to get into Metropolis same day and saw Dr Casey Lubner. She is amazing! She knew exactly what it was, that it was from the antibiotic, and wrote down all the information on what it was and what to do and check for and gave me the sheet. She was so knowledgeable. Loved her! The entire staff was great and welcoming. This is my new go to derm place!!!!!

Love them. Great crew. Get your CO2 laser done here as well as your medical treatments!read more

Walking into Dr. Joanna Chan's beautiful new Pasadena Dynasty Dermatology office immediately put me…read moreat ease. The space is bright, modern, and thoughtfully designed, while the front office team greeted me with genuine warmth and kindness that made me feel welcome from the moment I arrived. Dr. Chan is everything you hope for in a dermatologist. Professional , polite, and reassuring. She took the time to carefully examine a few questionable spots, froze several areas that needed treatment, and performed a biopsy with a calm, confident approach that helped ease my nerves. Now it's a matter of thinking positive and waiting for the results. Great care isn't just about medical expertise it's about making patients feel heard and comfortable. Dr. Chan and her entire team delivered exactly that. If you're looking for outstanding dermatology care in Pasadena, I highly recommend this practice.

Just got microneedling done for the first time and I had such an amazing experience! My skin has…read morenever looked this flawless and extra glowy. Bridney did an incredible job she made sure I was comfortable the entire time and really took care of me throughout the process. Junior was also super helpful and recommended great post-care treatments to keep my skin looking its best. Overall, such a friendly and thorough consultation when it comes to skincare and treatments. Highly recommend!

I'm following up on my previous review. The same night I posted it, Dr. Tomasian personally called…read moreme to discuss the issues I had been having. I do appreciate that he took the time to listen, and the conversation itself was positive. Shortly after, my prescription was finally processed, and I received it on 5/1/26. It was also refilled for future use, which I'm thankful for. However, it took nearly two months to straighten everything out before I was finally able to receive my prescription. However, the overall experience still leaves me genuinely concerned. It took me being unusually persistent and more forceful than I'm comfortable with just to get a response from the office, pharmacy, and insurance. That shouldn't be necessary for a patient trying to manage their healthcare. More importantly, this situation caused me a great deal of stress and anxiety and has negatively impacted my health. I already deal with high blood pressure, and this experience elevated it further, which is both troubling and unacceptable when seeking medical care. At this time, I'm giving a 3-star rating in recognition of the effort Dr. Tomasian made to personally address the situation. I may update this after future visits. I sincerely hope his office improves how they handle patient communication and follow-through so that no other patient has to go through a similar experience.

I had a bump that started growing near my bicep almost 2 years ago. It was benign, so my insurance…read morewouldn't cover its removal. My friend referred me to The Dermatology Collective. First, the staff warmly greeted me as soon as I walked in. They were all super nice! I then saw Dr. Jones, who said she could remove the bump right then and there, and they could send it for a biopsy just in case. The procedure was quick and painless! The bump is gone and the scar is barely noticeable. One thing I really liked about this place was that they said the consultation fee would be applied to any procedure I had done. Other places charged a similar consultation fee but would not count it towards the procedure. On top of that, the total cost was significantly less than quotes I received from other offices -- I probably paid half of what I would've paid at the other places I called. Most importantly, I was seen by Dr. Jones, who is an MD. Other places want you to consult with their PA first. Needless to say I'll be coming here for all my skincare needs going forward. Thank you, Dr. Jones and team!