IN SUMMARY, everything about this restaurant screams mediocrity. I'm seething with disappointment over this supposed 2024 Michelin-starred establishment. It's a total sham. The service? Abysmal doesn't even begin to cover it, -horrendous is the correct word-. And the food? Tasteless.... utterly devoid of flavor,... is a culinary travesty. And the ambiance? It's like they've sucked every ounce of joy out of the place, leaving nothing but a dull void.
From the moment we stepped inside, it was a nightmare. The entrance is a labyrinth of dark and dirty stairs with poor signage, which created some confusion, and the staff couldn't care less about our presence. The place has no air conditioning and since is so close to a busy street, the "background music" is actually the street noice. The decor is a mishmash of tackiness that had us questioning if we were in the right place at all. And let's not forget the cocktail debacle - first, they claim the bartender is off duty, and that they were only serving bottles of wine, then suddenly cocktails miraculously appear for other patrons? We were only offered cocktails after we questioned another staffer. It's beyond absurd.
As for the food, sure, it looks presentable, but the taste? It's a rollercoaster of disappointment. One bite is an assault of salt, the next is as bland as cardboard. Not to mention the food temperature. Hot plates were served cold, and vice versa. And the timing? We might as well have been dining in slow motion, with empty plates languishing in front of us for an eternity. I even tried putting my plates to the side to send the message that we were done.
The staff's incompetence and lack of knowledge about their own menu only added insult to injury. On top of that, the bad attitude and on occasions nasty response to our questions were totally unbecoming of a restaurant like this.
Considering the price and the hype, this place is an absolute disgrace. Save yourself the agony and look elsewhere for a decent meal in Rome. Trust me, your wallet, tastebuds and sanity will thank you.
I truly believe that the Chef had a day off.
It's beyond ridiculous. read more