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Marcus Brian Ward, DMD - Eastern Pines Dental

5.0 (1 review)
Closed • 8:00 am - 3:00 pm

Services - Marcus Brian Ward, DMD - Eastern Pines Dental

Cavity treatment

Dental exams

Teeth cleaning

1 More Service

Tooth filling replacement or repair

Marcus Brian Ward, DMD - Eastern Pines Dental Photos

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6 years ago

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Eastern Pines Dental

Eastern Pines Dental

2.7
(7 reviews)
0.0 mi

Rude front office that does not value customers. They are only interested in moving people…read morethrough and getting paid.

AWEFUL OFFICE MANAGER!!!! Stacie. RUDE! They don't care about maintaining patient relationships…read more If the doctors knew they would probably be appalled. My dentist left the office for another branch and I can guess why... The office staff is horrible at communication amongst themselves and to the patients. I had 3 appointments canceled. One, I showed up for only to be told it had been canceled, 2 of them after i spoke on the phone to someone to confirm the day before. I even sent them a picture of the phone conversation. Stacie's response was, "well I don't know who you talked to, but she wasn't authorized to confirm your appointment." In so many words, she basically told me to take my business elsewhere. She was so combative from the start. I'm sure people get angry all the time because of the way she runs the office and her unpleasant attitude. I wasn't even told my dentist had left the office. I was in the middle of a dental implant procedure. I asked why I wasn't informed that he left the office as I had upcoming procedures with him. Her response was, "Maam, we can't call all of our patients and inform them." Isn't that literally part of your JOB! Incompetent. The dentists may be great, but dealing with that office is a nightmare. Totally NOT worth it. Call another practice.

Marcus Brian Ward, DMD - Eastern Pines Dental - generaldentistry - Updated July 2026

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