Use to be a GREAT office but not any longer‼Poor scheduling and appointment management. Routine…read moreappointments are repeatedly canceled and rescheduled due to staffing issues, sometimes with very little notice. It's frustrating when patients make time for appointments only to have them changed over and over again. Hopefully, the office improves its scheduling process and values patients' time as much as patients value theirs. Office needs REPLACED cause she is No HELP!!

Dr. McCarthy is outstanding! She is thorough, analytical,…read morehighly professional, kind and has a great team.

I have been going to DentalWorks in Greenville for a few months. I really like the dentists and the…read morehygienists I've seen; everyone has been very nice and professional. They are very upfront with costs, and willing to work with my insurance and around my flexible spending account timeline. I never have to wait long to see the dentist, and the cleaning I've had was top notch. I would highly recommend DentalWorks. They don't have a lot of the fancy bells and whistles some dentists have (I moved from Richmond, VA where I attended a 'spa dentistry' - literally a koi pond, hot towels, massage chairs... the whole nine yards). But they are knowledgable, affordable, and I'm very happy with my service.

Do not go here! They are nice, yes...but do not care about you. The office staff is clearly not…read moretrained. They do not answer their phone and mailbox is always full. They do not know how to process claims. My dentist kept giving me anesthesia when doing my crown instead of listening when I said something was wrong. Pretty sure I needed a root canal cuz I still feel pain. Said another tooth was fine when it needed a crown a few months later. Something is def not right at that place.

I found Dr. Coco as a referral from a friend and haven't seen disappointed. They are a small…read moreoffice, which I like. That means if your appointment is at a certain time you won't be waiting no more than 5 minutes to be seen. The hygienists are great and very informative. They are good on giving advice about proper dental care and flossing (which I'm guilty of not doing enough). Dr. Coco has been in practice a long time and clearly has a lot of experience under his belt. I thought I had a chipped tooth in the back, but it turned out one of my feelings is a little loose, so he assured me it would be fine for a few years. He didn't pressure me to spend money I didn't have to which was awesome. I literally went on a scavenger hunt looking for a good dentist in the Greenville area and I'm satisfied with this office very much. Too bad I'm moving soon and the hunt will start all over!

When I first moved to the area my coworker recommended Dr. Coco for a root canal. His prices were…read morereasonable so I booked an appt. It ended taking two sessions to finish it. The first visit went just fine. I came in to have the permanate filling put in and was told it would take about 45. I let them know I had only an hour before my next client and they assured me I would be done on time. I'm sitting in the chair with things hanging out of my mouth for thirity min. I got up to use the bathroom, when I saw the doctor giving the dental assistant a dental exam. I confronted him, letting him know that I am also in the "service" industry and would never let a client sit and wait without knowing what was going on. He got really mad yelled to the point of making me cry. He finished, and I left. For almost a year I still had pain in the tooth, so cautiously I mad another appointment to try and find out what was going on. He told me it was "phantom" pain and that the root was dead. I went and had a tooth cleaning (with another doctor) yesterday and mentioned that the tooth has always kinda bothered me. He let me know that it's not supposed to, and ordered up an exray. Well needless to say, I have to have another root canal, on the same tooth! Not only am I out the $600 for the root canal, but also the $900 for the crown and have to spend another $1,500 to have them both done again. I am not in anyway saying he is not a good doctor and not to visit. I am telling my experience as a hard working individual who had a not so good experience. I now research, before seeing any kind of medical provider since moving. The hardest part about moving is finding people you can trust. Lesson learned.

These people tried to charge me $220 to repair my dentures, and I have full dental coverage. Then…read morethe girl said "it would be much cheaper if you'd gotten them from us. Never going back there. SMH.

I have never had SOooo many X-rays in my life!! (82 years old). Terrible service from office to…read moredentist!!! Don't waste your time or MONEY !!!!!

Extremely nice and knowledgeable staff that takes care of their patients. My family loves this…read moreoffice. Highly recommend!

After giving this office several chances, I have changed providers. I never saw the same dentist or…read morehygienist more than once and was always kept waiting for my appointment for at least a half hour with never so much as an apology. All three of the dentists spent more effort aggressively trying to sell me on Invisalign than on actually discussing or examining my teeth. My teeth bled and were very sore for days after the last cleaning, the first time that has happened and the tipping point for me. The staff at the front desk are discourteous and while I understand the wait time is not in their control, the least they could do is apologize and provide accurate information. I was not treated with respect and would not recommend this practice to anyone.

What a great staff. Dr. Humphreys is my dentist. Explains as he goes and has a sense of humor and…read morecalm manner. The hygienists are competent, friendly, personable and put you at ease during the process. Very knowledgable and up to date while offering alternatives and treatment plans.

Paid in full at time of terrible service. Doubled billed years later. DON'T EVER GO HERE.read more

Changing dentists. Asked if they accepted my insurance. They said they did, NOPE. Usually when a…read moredoctor accepts an insurance plan they understand what the company will pay as a max contract price. Then you as the insured are required to pay the rest per your plan. Turns out they don't and their prices were higher than my plans allowances, so more out of pocket. So for poor deceptive practices, thumbs down. However, Cheri the hygenist, is probably the best I have ever been to.

Absolutely the worst place. You don't even get to see Dr Ross anymore. They hired another dr…read more They make my son retainer that did not fit. Now charging 275 for another one. And since Dr Ross is not there anymore, the customer service has went way fown. GO to a better ​Orthodontist

My experience with Dr. Ross and his entire practice was exceptional! Everyone there is so kind, and…read moreso encouraging, even to this old girl who finally got her braces. Today they were removed and I could not be happier! I recommend him highly!