company is a rip off. I had them come out to fix my heating system and they came out and fixed within 30 minutes only to have them come back 2 weeks later to address the issue again and charge me again for another 1.15 hour of work. also they say 130 per hour is rate but they charge minimum of 165 because they charge for minimum 1.15 hours. also, give them a rag so you are not charged 15 gift a rag! read more

My mistake was not asking for an estimate to check on my new furnace ( 1 year old) as I would be away for several weeks this winter. My motivation was to use a local company rather than Harp who installed my furnace. I've used harp in the past and a check up is about $150. For some reason Marec sent two technicians to perform a simple check up and spent a half an hour in their van to create an invoice which was unreadable. I was shocked : $1265. I contacted the owner and asked for an explanation; why two technicians were necessary and what work would a new furnace require that would justify the huge charge? There was no explanation that made sense by the owner and his manner was less than polite. He did agree to send a check for the time two technicians sat in their van while creating their invoice: $133.00 . read more

These guys are a rip off. They upcharged all the parts and service and a furnace cleaning that should have been $200 ended up costing over $1,700. On top of it they were rude and arrogant. Never use them. read more

The owner is the rudest person I have encountered; he should be ashamed how he spoke to me. Thousands of dollars spent; always a new problem and when we called for service was told they wouldn't service us anymore because we do not buy our oil thru them. Called for an emergency to be told they won't service. read more

On Friday, January 6, 2012 my furnace was not working so I called Marec Heating & Air Conditioning. A technician came out and stayed for two hours troubleshooting and calling for parts. The first 40 minutes was spent testing wires. He determined I needed a motor, blower, and capacitor so he began calling different places. After a long time on hold, then giving the model numbers, and on hold again, the place he called did not have the parts. He called another company, same routine except this time after being on hold so long they said they would call back. After a half hour, I suggested he call them back since we hadn't heard from them. He did, got through to someone, recited the model numbers again, then on hold again. Since they didn't have the parts in stock I ended up ordering the parts. I was informed that I would have to pay for next day air even though Marec was closed on Saturday and Sunday. The parts would be delivered to the parts place and they in turn would deliver it to Marec on Monday and they (Marec) would be back on Tuesday to install the parts. He couldn't say how long it would take to put in the parts...maybe one, two, three, fours..."it all depends". He gave me a quote in the range of $1000-$2000. Since it was going to be a significant amount, I called another HVAC company by the name of MARWIN for a second opinion. A technician came out (on Saturday as they are open and working) Within the first 15 minutes upon arrival he pulled out the entire motor housing (something the other tech never did during the entire two hours at my house -- it involved turning two screws) The MARWIN technician determined I needed a new motor but not a blower or capacitator. He had a motor on his truck (it's a standard motor that is used quite often in furnaces) Since my furnace was 25 years old, he recommended the standard motor over trying to get the original style motor as it would be very expensive and not necessary for my situation. He completed the entire job in one hour and 15 minutes for $375. Instead of waiting another 3 days and paying over a $1,000 maybe $2,000, I had heat again in 1.25 hours for a reasonable price! I feel Marec was not conducting their business with integrity and/or without a knowledgeable level of compentency. Steve, from Marec, called to "apologize" but still expected me to pay $235 for the technician's time for coming out for two hours...really? Even tacked on a $10 "shop charge" for a few squirts of Simple Green! His defense? "We took a different approach." Yeah ~ the dishonest incompetent approach! MARWIN restored my faith in honest, competent HVAC contractors. Hooray! read more

Stay far away from this company. I had my furnace break down and Marec out to service it a few weeks ago. While the service technician was fine and put a used part in my furnace to get it running, I was absolutely stunned with how the main office (and management) handled it from there. I was basically robo-called daily with them trying to sell me a new part and come out and do work again. My understanding was they wanted to put a new part, and charge me again. I was uninterested in that, but they continued to harass me with daily phone calls. Today, the owner or CEO called me, Steve Cook, and left me a threatening voice mail, saying if I didn't have them out to do more work, he would be charging me $100 dollars more for the used part they put in, saying something to the effect of "it was a used rental part," which is totally insane. Please save yourself a headache and go with a reputable company with ethical business practices. read more

I have used Marec heating and air regularly for home and our company's office for nearly 10 years. I have found the techs to be very knowledgable and they have helped save the day on several "emergency" calls. The owner Steve is very particular about the quality of the work done by his techs. One of the best run operations anywhere. I recommend without any reservation. R. D'Aquila read more

Incompetent technician spent hours extra on "diagnosis" of what we had already figured out was the problem. Replaced and took with him a very expensive part that, as it turned out, was not the problem. We ended up paying three times the cost of what the repair should have been - to the point where, if we were going to have to pay that much for repair, we should have replaced the entire unit. Owner was downright rude when I called to discuss, would not make it right. I would never use them again. It appears that they have had so many bad reviews that they have now changed their name to Marec-Pride to try to escape the bad reviews. read more

I have called on Marec a few times over the last 15 years or so, and I have been consistently happy with their work and prices. They have replaced both my boiler (once) and my hot water heater (twice now) over the years. I was impressed that the same technician that came out most recently had also been out over 10 years prior. He was very pleasant and professional. read more