Hope this review reaches someone. More than likely you're not searching for a anesthesiologist…read morebecause when you go in for a procedure they just put some random like raffi that comes to you at your bedside before your procedure and makes you sign documents while you have anxiety about your medical procedure. So you don't really have a choice to bust out your phone to call your insurance company and make sure they are in or out of network so you just sign the damn paper and then get a bill afterwards. They don't care if you've already paid a fat deductible on top of your fat monthly premium so then even when he sends you a $78 bill. It's a little difficult to pay that. I called his office and basically after explaining myself to Renee she told me then maybe next time I shouldn't do a procedure with anesthesia. I just don't care what field you're in or what... you just don't get lippy with clients. Sorry? Take my CC information and run my card and have the entire office including your dr take a course on bedside manners.

Do not use this doctor because of their poor billing practices. Absolute harassment! I had a small…read moreprocedure done and was told everything was covered by insurance except for the $100 facility fee, and now I'm being harassed for the second year in a row for different charges. The first year after being told it would be written off and it wasn't, I actually paid so I wouldn't be harassed anymore and was assured there were no more charges. Now once again, I'm being billed for something separate. Save yourself the frustration and find a different provider.

I loved Dr. Johnson, this review is for the staff and billing practices. I was searching for a…read morephysician who to help with debilitating knee pain and who had a calming bed side manner. My orthopedist referred me to this office. I am the first to admit, I am picky. But I thought Dr. Johnson would be perfect. I had a consultation and felt so comfortable, I immediately set up an appointment for a genicular nerve block procedure. The appointment was set for 3 weeks out. I inquired about insurance coverage before I left and I was told I was totally covered and that the procedure was at the West Hills Surgery Center. I followed up each week to make sure that everything was in order and each time (at least 3) I was told I am all set. Then, on the Thursday prior to the procedure I get a call stating that my insurance does not cover the surgery center, which is not at West Hills Surgery Center, but in Dr. Johnson's regular office. Additionally, there is a seperate Anesthesia charge. After stating that I had called several times and going back and forth with multiple phone calls, they finally said if I would see a different doctor (in their practice), he could do the procedure at a clinic that is covered by my insurance, but he only goes the once a month and I would not meet him the day of the procedure. Why wasn't I told this 3 weeks prior? The doctor who referred me told me they do not "up charge" but they obviously do! I asked if the doctor or office manager would call me to discuss the very poor office conmmunication, noone ever called. Now after reading other reviews here and online I see I am not the only one who experienced this situation. It's a shame because if they had told me up front that the surgery center was out of network, I probably would have gone ahead since I liked the doctor, but after feeling like a bait and switch situation, I felt that I could not trust the business.

What a great experience....considering lol. This was my 1st…read moresurgery as an adult, and was extremely nervous and didn't know what to expect. From prepping & education by staff the weeks leading up to surgery day, to then the check in, surgery, recovery and release, every step of the way, and every person I encountered was incredible. So kind and understanding, they really made me feel heard and cared for. The facility was clean, and the staff was so kind. My surgeon Dr. NADEL knew what he was doing and delivered on the promise of an excellent procedure. Easily was able to get ahold of staff after surgery through the portal and all questions were answered at ang time. Everyone helped me feel comfortable and safe before AND after surgery. I am so grateful to everyone at West Hills Surgery Center, and Dr. Nadel, for making me whole again, and feel at ease during the process. Thank you all

I had to have a minor sinus outpatient surgery -but still I just get so nervous.. lol.. however all…read moreI can say is this facility and their staff are all absolutely impeccable/wonderful.. so so friendly -from the front desk administrator think was Cecelia ?? to all their nurses - shout out to Irena and Kara and John ,my anesthesiologist Dr Surbhi and of course my Doctor/ Dr Gantz .. and all the other operating room staff and attendants for being so pleasant and accommodating -I would highly recommend this facility !! Thank you again :-).

***Came to see Dr./NPR Roma Bhagia last month, after truly suffering from STRONG migraines, since…read moreOctober of last year. After one or two X-rays and a "C.T. Imaging", she prescribed a "Neck Epidural". It sounds painful, but I didn't feel a thing, thanks to Dr.Martinez's Epidural and the EXTREMELY capable Anesthesiologist and Staff. The best part is that I haven't had ANY migraines since that Epidural, last month:):)! The ENTIRE Staff at the "Advanced Pain Medical Group" is wayyyyy above par --- they are all consumate professionals, who are also empathetic and supportive!! This definitely includes the "Front-Office Staff":):). I could not have asked for a better experience:). Thank you ALL soooooo verrrrrry much!!

Check in ....lovely organizated woman. Great. First saw…read moreRoma. She was awesome. Very nice efficient! Through! Dr martinez. Great. Solicitous. Informed, attentive. Answered everything well BUT MY FAV was Anna Marie. Anesthesiologist! She was all of the above and chatty. Loved that. Made me feel very comfortable and reassured !! Everyone competent and well trained. A well oiled manchine. And im.an extremely picky doctor myself. And detail oriented They checked all the boxes. Could not recommend more highly! Dr f

Completely traumatized (again) by yet another male ob. Over a year later postpartum I'm still…read morehaving irregular periods with an unknown cause. This Dr asserted it "had" to be adenomyosis, however, my MRI said differently. I had to beg to have my hormones checked. He refused to put in orders to check my blood counts because "he doesn't handle anemia." He originally wanted to just perform a biopsy in his office with absolutely no heads up at all! When I made it abundantly clear I was not comfortable with this, he said that the only way to treat my irregular periods would be a "surgery" (he did not specify exactly what kind of surgery which fueled my anxiety even more). Just loosely explained it in a condescending way. If he just told me the name of the procedure, that would have been helpful. But of course not. I was treated like I was an idiot, and crazy. Remarks were also made about my age and "ovarian health" without proper testing to refute his claims. And just to test things out because he insisted I was having "anovulatory cycles," I tested my progesterone several times over the last week and a half in my luteal phase, as well as tested my LH levels mid cycle. All were indicative of ovulation, at least for this cycle. And I just had a baby a year ago... I did just turn 40 but I did not appreciate this overgeneralization simply due to my age and without a thorough work up of tests to at least back it up! Instead I had to pay out of pocket for my own bloodwork for a more thorough investigation. Something I don't think I should have had to do! Additionally, I had to do my own research. I asked lot of questions during my visits which appeared to annoy him and he was so deadset on making statements without asking questions and ordering tests, especially another MRI in my case, and something I found to be a red flag I came to his office twice in one week because I was so concerned about symptoms I having...and Veronica at the front desk so kindly alleged that I "put pressure" on her "so many times" to put in the authorization when I asked once! To add insult to injury, she called me over a week later putting pressure on me to commit to a date for the surgery and I said I have to make arrangements w taking time off work and childcare arrangements so I can't...to which she proceeded to raise her voice at me accusing me of "pressuring" her the week prior. WTF? And am I really going to allow anyone to perform any kind of procedure on me when she feels comfortable copping an attitude like that?! Absolutely not! I can only imagine the terrible things this Dr, who snapped at me last I saw him to ask about a medication, went and said behind my back. Not to mention, a warm office with Frank Sinatra blasting just gives horror movie vibes. No thank you.

Dr Ott probably saved my life. Shortly after I had a negative mammogram in March 2024, I felt a…read moresmall lump in my right breast. I called and spoke to Dr Ott about this. Without hesitation, Dr Ott sent me to an Oncologist even though he could not feel anything. Unfortunately, I was diagnosed with breast cancer. His swift referral helped me get a jump start on my treatment. I have two girl friends that also see him.

My brother spent 44 days in the ICU at UCLA West Hills Hospital, and I wanted to take a moment to…read morerecognize the incredible team who cared for him during one of the most difficult periods of our family's life. While every member of the ICU staff treated my brother with compassion, professionalism, and dignity, I would like to especially thank nurses Eric, Randy, and Olga, ICU physician Dr. Kakal, social worker Heather, and the entire ICU team for the exceptional care they provided throughout his 44-day ICU stay. Each person brought something unique to our family's experience. Olga was a source of comfort and reassurance whenever I felt overwhelmed and needed guidance. Eric showed extraordinary patience and gentleness with my brother, even on the most difficult days. No matter how challenging the situation became, he treated him with kindness and respect. Randy had a special way of connecting with my brother and earning his trust. When my brother wasn't listening to the rest of us, Randy somehow always knew how to reach him. Heather, our social worker, helped guide our family through difficult decisions and conversations with compassion and professionalism. Her support during an incredibly challenging time was deeply appreciated. Beyond providing excellent medical care, these individuals supported our family through an incredibly difficult journey. They reminded us that healthcare is not just about medicine, it is also about humanity. I would also like to recognize the volunteers at the visitor check-in desk on the first floor. They were always welcoming when I arrived to visit my brother, and after his passing, they showed our family tremendous compassion and kindness that I will never forget. My experience in the ICU made me proud to be a UCLA alumna. I will always be grateful for the care, dignity, and respect shown to my brother and our family. Thank you from the bottom of my heart.

Security person Geraldo Cesar Chezz, arrogant, rude and insensitive to families in fragile…read moresituation in the Emergency Room waiting area. Rushing people through security clearance without a care and aggressively as 'we' were wasting his time. Geraldo Cesar Chezz was on phone, unprofessional to patients/families and immediate co-workers who complained to other security staff on site. Geraldo Cesar Chezz went back and forth to the nurse's main secured area erratically as if playing like a child foregoing service to humans... He engaged in flirty personal conversations with nursing staff. Terrible! *** Dr. and work staff of visit were good. Communication to patient was a bit off and not clarified....Understanding that their is prioritization, severely extended wait time went unexplained until patient had to ask status. The two males in the imaging portion of the hospital told the elderly patient to put her necklace in her mouth? It could have broken inside her mouth and she could have choked, not to mention a daily wear necklace is dirty most of the time. The two males were confident in their request and acted as if I was out of line, when they went against a standard procedure for many years!

Dr. Shervin Aminpour changed my life. When I was 12 years old, I got accidentally hit on the nose…read morewith a hockey stick in PE class. It broke my nose. I was afraid to tell my parents. Even though they noticed my nose looked crooked all of a sudden, I denied it out of fear, because I was afraid of doctors/hospitals at the time. I couldn't breathe well out of my right nostril. A few years later I started to notice the change in my face due to this unaddressed fracture. I hated how I looked in the mirror and I didn't feel like myself. In my late teens I went to my primary doc, told them I think I broke my nose, and explained the injury. The doctor took a look at me and said my nose was completely normal, didn't address the obstructed right nostril, and said my nose just changed because of puberty and it was my underlying genetics that made me look that way. I was disappointed but accepted what they said because they were an MD, and I didn't want to undergo an unnecessary procedure. Fast forward many years and I just couldn't shake the feeling that something was not right. I stumbled upon a picture of myself before the injury and that was the final straw that led me to seek a second opinion. I searched online for different docs and wanted to find someone who specialized in this form of reconstruction and cosmetic procedure. Long story short, I found Dr. Aminpour. The second he walked into the examination room, without even reading my file, he took one look at me and said "You broke your nose." I cannot emphasize enough how relieving this was for me. I felt like I was crazy for seeing something wrong when my primary doc told me there wasn't. Dr. Aminpour then discovered my septum was deviated through the physical exam, because it was obvious to him that I wasn't passing much air through the right nostril. I was very nervous on surgery day but he did a great job of reassuring me and easing my nerves. I can't tell you how much this procedure changed my life for the better. I got a combo septo/rhinoplasty. After I was cleared to take the bandages off, I left my house to run errands and saw my reflection in a car window. And for the first time in years, I loved what I saw. I felt like MYSELF. Finally my outward appearance matched what I felt on the inside. I asked Dr. Aminpour to make my nose look as similar as possible to what it was before my injury and he did so wonderfully. I stated my concerns about having a nose that had too much of a upturned swoop and a tip that was too thin/pointy. He reassured me that he wouldn't create that look and left the tip alone. The result is natural-looking AND... Taking a real full inhale for the first time in 2 decades made me realize what I was missing for so long. I no longer have to breathe through my mouth when exerting myself, and it's even improved my amateur signing voice, haha. THANK YOU DR. AMINPOUR FOR CHANGING MY LIFE!!!

Very long wait time. Dr Aminpour was with me for MAX 5 mins and didn't check my ears or throat…read more Just nose and said "deviated septum-need surgery" and said he can throw in a nose job for $15,500.00. I went in for ear and throat discomfort and loss of taste and smell. lol

I was very impressed with Dr. Cohen and his attentive staff throughout my initial evaluation visit…read morefor nasal issues. I was brought back just a few minutes after arrival and Dr. saw me a few minutes later. After a pleasant conversation as to why I was there and the symptoms I was experiencing, Dr. Cohen listened attentively and followed up with some probing questions. I then transitioned into a separate room where Dr. and staff performed a very easy and quick multi-dimensional CT scan of my nasal cavity/passages. Within a few minutes, Dr. was back in the exam room explaining in great detail what my issues happen to be using the CT image as a visual. Straight forward diagnosis and easy to follow along while Dr. speaks to me and the image. Dr. offered a few different options for me and recommended an easy, effective in-office procedure that should clear up my decades old symptoms for good. I will have Dr. Cohen perform this quick procedure on me in a few weeks and I look forward to breathing clearly for the first time in many, many years. I'm very glad to have found Dr. Cohen and I'll be referring all my friends and colleagues his way, as well.

I have been a patient of Dr. Cohen's since 2023, and have in the past written a stellar review for…read morehim. Unfortunately things have greatly changed. I had a severe sinus infection, which I get on occasion. I have been suffering from sinus issues since I was a child. When I called his office I was informed he had no appointment for several weeks, but they would put me on a waiting list. I was never called back. I recently received a reminder notice for my "annual checkup" made the appointment. When I mentioned this to Dr. Cohen he was quite dismissive and explained to me that he is only doing procedures and I should be calling my internist for these type of issues. I was quite taken back since he is an ENT and that is what ENT's typically deal with sinus issues. The next day I called the office manager to make sure that what he told me was correct and I did not misunderstand him. She then explained the same exact thing he told me. In other words I need to find another ENT that practices what a ENT does, help patients with chronic sinus issues. I was very fortunate to find another office that has been wonderful and caring. Their office is incredible and they also have the ability to do full sinus exrays and spent a great deal of time with me showing me why I have these issues and have scheduled me for a balloon procedure which was very obvious from the x rays. Dr. Cohen is a great Doctor, but his new office practice is quite unusual.

This guy. Don't get me started. He operated on me and it's terrifying that i even made it through…read more He is the single most worst surgeon that there is. He is harassing me on top of hurting me. Oh and the office staff is like a bunch of mean high school girls. plus? He LIED. Said that he prescribed me medicine for pain after my surgery when he simply DID NOT. it was so bizarre. Take it from me. You will be lucky to be alive if you get stuck with this guy.

If you're considering Dr. Frank Candela, do yourself a favor and avoid this surgeon altogether…read more Narcissistic & in-empathetic. I was rushed to the ER due to his negligence, and he blames it on "anxiety". I suspect he doesn't know the meaning or feeling of the word. But if you enjoy trauma and rolling the dice with your life, then by all means.

At the start, everything was as expected. We were in for some varicose vein treatment. We were…read moreinformed that the scheduler will call the next day for schedule the procedure. No one called. Then about 5 days later we got a call from their Scheduler Rhonda. She said we had to get a blood test from our physician? Also that we had to call the anesthesiologist to find out how we were going to be charged? We called our physician and was told that he would not consent to blood work he doesn't know anything about. We called and called and left messages to the anesthesiologist. NOTHING. We called back to the office to try and reschedule. The Santa Clarita office never answers the phone. Their answering service days they are out to lunch from 12-2pm. We call back after 2pm and no one answered. We called the Tarzana office to find out what happened and to reschedule. We explained the issues and Magina at the office apologized and explained that there was a miscommunication. That they would send the blood test over to our physician's office. Which by the way wasn't received. She said Rhona, the scheduler, miscommunicated.Nevertheless we were told we would get a call from here the next morning. We never got one. So, we called the Tarzana office again. Then we were greeted by a very unprofessional staff member who was not only rude but borderline racist. She made smirky remarks and hung up the phone. Wow!. So we called back and explained. They simply say, they don't know who answered the call. Why is it so hard to reschedule? Why were we mistreated and why is it so hard to get in touch with the right person? This is so not consistent with the reviews that I read. Something is very wrong here. Someone didn't do their job and someone lied. I don't like to make bad reviews. The doctor may be good but the staff needs help. This is by far the worst experience I had with a doctor's office over trying to reschedule. We had no choice but to cancel. Even if they try to talk to the staff, those staff members would still hold a grudge. You lost a patient over a simple rescheduling matter that could have prevented a whole ball of mess.

I'm sure Dr. Nassouri is a fine surgeon but his bed side manner needs addressing. In visiting him…read morea second time for a consultation about the bruising on my left ankle, I was reprimanded for wasting his time and not making a decision about an operation. I only wanted his assurance that I would be able to fly cross country on a business trip to DC. Since then, I made a decision...and found myself another vascular surgeon.