Worst experience ever. I went to Dr Hau first for a lumbar epidural and experienced the worse pain…read moreever. Excruciating pain with no relief afterwards at all. A year later I decided to try Dr Hau again for a back ablation. What was I thinking? If I thought that eipurdal was painful, let me tell you, it was nothing like the back ablation. I was screaming during the procedure and had much worse back pain after that than before. Never again. I swore I would never do that again. However, in Jan 2026 I switched over to Kaiser Permanente and decided to see their Spine Specialist who also suggested a lumbar epidural. I was scared to death but he assured me it wasn't bad so I decided to go for it. Well .............. I had that epidural done yesterday and the pain was nothing more than a mild bee sting and it only lasted a few seconds. That was just the numbing agent. When he injected the cortisone, I didn't feel a thing. I left that office feeling like a Happy Camper and pretty much pain free. Day 1, my pain level is about a level 1 but the doctor said it would take a few days for the cortisone to truly take effect so I'm looking forward to more happy days. =) A lady in the Waiting Room told me her epidurals through Dr Vidaurri (Kaiser) lasted 10-14 months. For me, that would be Heaven Scent. My diagnosis: spinal stenosis, sciatica and a cyst on my spine. I am 75 yrs ago. If I could've given Dr Hau zero stars, I would have. If this review were for Dr Vidaurri at Kaiser, I would have given him 5 stars.

I'm done with this office…read more Yesterday an older patient was voice texting & making long phone calls in the waiting room where there's no phone calls allowed. I repeatedly asked her to go outside or to stop & she repeatedly refused. When I brought it to the office's attention, instead of saying something to her they brought me back. The MA said someone else had complained as well. This older patient should know better & that's exactly what I told her as she continued to act entitled. Every time I have an appointment, the MA who brings me back & NP are on the same page but when I go to check out, this scheduling MA is always confused on what we're doing & is always on a different page than the MA who brought me into the appointment & the different than the NP I saw. The scheduling MA is also super fucking rude & bitchy. Not sure why she works there if she's miserable. This whole confusion thing happened again yesterday. It happens at every appointment & is super nerve racking for me. The scheduling MA has also violated my HIPPA privacy rights multiple times while checking out of my appointments & scheduling. The scheduling MA also doesn't say who she's scheduling you with & I always have to ask who my appointments are with. Again more confusion, I'm having dental work done, a crown & filling, so I had to cancel my right sub occipital nerve block & TMJ trigger point injections. On their paperwork it states "dental cleaning or oral surgery" so they should probably update that & make it more specific. I will not be re scheduling with this office.

Highly recommend their quality dentail service. I have had fillings and cracked tooth repair,…read morepain free with a delicate touch. Great staff from the initial receptionist, dental assistants, techs, and dentists.

Amazing staff! Eye contact, friendly smile, very little wait…read morein lobby, which is very rare in a doctors office. So the dentist themselves are friendly and actually care that you're there. I went in for a quick filling. I was in and out in 20 minutes. I did not fill the needle when they applied the local and it was the most pleasant dental visit I've had in 20 years! thank you guys keep up the good work thank you for relieving my anxiety from the needle.!!!!

I'm surprised that, up until this point, I hadn't written a review for Santa Rosa Surgery Center…read more This will be either my 4th or 5th visit to have my lumbar spine epidural injection administered. My surgeon is Dr. Michael Yang (Summit Pain Alliance). There are approximately 7 or 8 surgeons on staff at a time, and each doctor has his own team. This review is about the facility. I've never had an issue with scheduling an appt. Dr Yang's staff transfer my surgery consent forms over to SRSC and I always receive a call back from them to schedule within a very reasonable amount of time. Time of surgery isn't defined until a week before surgery when the Triage RN calls me, and SRSC is just as consistent with the timing of that call as scheduling is. On surgery day, each and every staff member at SRSC has been super friendly and I always have great conversation with them. Each step of the process, from check-in to pre-op, to surgery, to post-op, I've never had a negative encounter with anyone. The RN's and office staff do a great job at making me feel comfortable. The energy is always great. Dr Yang has always been on time for me, so I've never had an overly extensive wait time from pre-op to surgery. That can only be attributed to Dr Yangs team and the SRSC team working in harmony together. I highly recommend coming here. The only reason why I give 4 stars is bc I'm missing the efficiency of the Electronic Medical Records system. SRSC still uses paper charts and every time that I check in they need to rescan my ID and insurance card. With EMR, there would be no need to keep continuing to furnish my cards each time, bc they'd be stored in the system. It's a small deal but repetitive scanning does wear out your cards. I need to reorder a new insurance card and I'm pretty sure that it's from so much scanning. Anything that they can do to help make SRSC even more efficient would only benefit them. If I ever see them upgrade their technology I'd be more inclined to give them 5 stars

I traveled an hour for a scheduled surgery at this place, waited two hours and then was cancelled…read morecompletely. At first I was told it was for "safety " purposes but when I inquired further I really got no explanation other than maybe they were overbooked. I never got an answer that made sense. I absolutely will not ever schedule surgery at this facility again.

After requesting a copy of the insurance request for a lumbar injection to be faxed to us so that…read morewe could call the insurance adjuster to see if the approval could be speeded up, Dr. B at this place, texted, yes texted (Not called) my spouse, saying he (Dr. B) was choosing not to treat him. SO MUCH FOR 2-WAY COMMUNICATION between patient & doctor. Seems they don't respect pro-active patients.

The worst pain I've ever felt. I had back injections a month ago and my back is still much worse…read morenow than it was before the injections. Worse experience ever.

I have been seeing Dr Hau for several years. He also has an office in Petaluma which makes it…read moreconvenient for me and I have referred my friends and family to him. I have multiple pain issues and I feel he does his best to help me. He has a sympathetic ear and gives you his full attention. His practice is a very busy one but if you are having an urgent problem he will get you in.

The staff and level of service was amazing! I was anxious to…read morehave a stress test , but everything was explained to me every step of the way to ease my anxiety. Thank you so much.

I was just in here. Yes, they are a busy ER. But the triage nurses need to listen to what a patient…read moreis telling them. I went in because I needed an MRI to check my spine fusion hardware and adjacent disks in my cervical spine after experiencing progressing worse pain down my arm for a few days. Instead, my symptoms are marked as shoulder pain...nothing indicative about potential nerve damage or need for emergency surgery. There's a reason Sutter killed my mom (sepsis that I repeatedly sent her to the ER requesting she be checked for). Because Sutter just doesn't listen. I'll just wait for my Stanford appointment in a few days while my arm continues to go numb.

Compassionate, takes the time to listens to my concerns and tries to answer my questions in such a…read moreway that I can understand what to expect. The office staff on the other hand leaves a lot to be desired! It's incredibly hard to reach them in the office. Almost always have to leave a message. Sometimes numerous messages before someone calls you back. The staff seems to excel at passing the buck.. no one there (the staff) takes responsibility for their errors!

after more than a year of asking for my photos to be removed, I have been completely ignored and my…read morephotos are still up on the site. You are treated as less than human here. You are only number...one that either is paying them currently or will make them money later. If you don't fit perfectly into one of those boxes, such as you ask too many questions before your treatment. Well then you don't fit in at their business and you can't get help even if that means they abandon you with chronic pain I have to go to the doctor every single month to do treatments to soften my breast breasts.

I had an excellent experience with Dr Heather Furnas. From beginning to end she is top notch and so…read moreis her staff. I highly recommend her and her office!

Cataracts surgery went very well. Very skilled staff as well as very knowledgeable and competent…read moresurgeon.

I was suffering from a condition. No one seemed to know what it was, after 4 months with two…read moremisdiagnosis I was referred to Dr. Yohai. Even the comment he made after taking a look at my eyes was wow you've been through some stuff. I'm happy to say that Dr. Yohai has definitely made a difference. I am most grateful for the aggressive regiment in treatment Dr. Yohai prescribed to bring this condition under control. Thank you, sir for all your help I will be back. Have a wonderful day