The staff conducting the test are always so very helpful and gentle during the procedure. I'm always asked to arrive 15 minutes early but then the wait is always at least a 20-30 minutes on top of that. I have been a patient here for about 15 years and have never been called in on time....not even close. Don't bother going 15 minutes early unless you like waiting. I'm giving it a 4 for the back office technicians. read more

I came here for an MRI-guided biopsy in October of 2022 after a cancer diagnosis. It was absolutely incredible how caring and sensitive the technicians were, beginning to end. They offered essential oils to smell for relaxation, a warm blanket to cover me, and just were so kind. I was so relaxed, I fell asleep and then the machine making noise woke me with a jump and I messed up their careful placement of my parts. They were nice about it and I would absolutely go back. read more

Annual mammogram and one of the best places to go have it done. The staff are always super friendly and make you feel at ease. Highly recommend to all my ladies out there. Prevent breast cancer get it done!! Place is always clean and I love the decor. read more

Comforting with caring and compassion by all staff. Greeted from beginning through quick process in registration to exam and changing room. When we reach out to one another with kindness the love is felt and unforgettable read more

I asked to make an appointment and I was told "I'll see if someone is available to make an appt." I was told to sit and wait. After several minutes of waiting I was finally irritated enough to ask for my paperwork back. I told them I'd call to make the appointment. Here's the thing, there were no other patients there. There were plenty of employees working away and not one was willing to walk over and set up an appointment? I'm your customer and I'm hiring your business to perform a service for me. If you can't treat me with respect, I'll take my business elsewhere. Many of your patients have cancer. This is no way to treat them! read more

For being prestigious, this place has horrible customer service. I got there at 11:10 for my 11:15 appointment. The receptionist barely made eye contact. I sat and I waited for someone to call me. I want to add that I was the ONLY ONE in there. I got called back at 11:40. I had already been told my my PCP, and the radiologist that I needed a biopsy. This appointment was for a " biopsy consult". 3 hours missed of work to be seen for 12 minutes and told " yeah, you need a biopsy". Ok then. Then, I am told I need to take the biopsy order to the Breast Imaging Center. Well they are closed for lunch. I was told by the receptionist and the Dr. to call in the afternoon if no one had called me. No one did. I called back to make an appointment. They would not let me make an appointment because Selma had not sent my images over. Really? That's odd since that's what was needed to get me a biopsy consult and the P.A had my report. So I was told told that I misunderstood. She didn't let me make an appointment. Fine, stupid lady had no idea what she was doing. Next day I call back during business hours and no one answers. I call the Mission Hope Cancer Center's main line to tell them no one is answering their phone up at the Breast Imaging Center and that I need to make an appointment. All she said was, " yeah well they are busy up there". Is it too late for me to get the hell out of here??!?! read more

I went in today for an appointment. I had my health care provider referral form. The tech decided to override what my doctor ordered based on my last radiology report (I had cancer at a young age and any abnormalities, lumps, and bumps, my doctor always orders additional tests. But of course this tech is qualified to change my medical treatment based on a single radiology report). I tried to explain the reasoning but she would not hear any of it. I eventually gave up and said told her do whatever she wanted because nothing I said would matter. In addition to this she discussed, in the open lobby, my prior exams and my current reason for coming in. HIPPA anyone? A room full of strangers got to hear about my prior appointments and hear me upset because a technician would not provide the service my doctor ordered. Then the tech had a radiologist speak to me. She clearly told him I was upset as he spoke down to me and told me "The College of Radiology" standards. I have never been thrilled by the service here but today was terrible. I am considering forgoing any future exams, regardless of medical necessity, because of today. The only reason this is a two star review is the woman who checked me in was polite and could tell I was clearly upset. She did her best to help me. read more

Marian Breast Imaging handles all of my breast issues seamlessly without any issues year after year getting me through each and ever scare. My boobie doctor is across the hall which makes it even more perfect. The ladies in this office are friendly and sensitive. read more

I just want to say Marian Breast Center is the kindest place. My experience from the time I walked in to the time I left was perfect. Great Job everyone read more

Super disappointed. Rude, discourteous, unfriendly, cold, non-accommodating, unpleasant, mean, and poor, poor customer service. Miserable. Don't come here if you want people to care about you. read more

I highly recommend Dr Steve Sonnabend. He is knowledgeable and caring. He takes his time with you when explaining procedures and results and has incredible bedside manner. He deserves 10 stars! read more

I have always had a good experience at the Marian Breast Center. The gal that registered me even went out of her way to correct an error with my ins. co. The tech. was also very friendly and polite. I did have a longer wait than in the past..about 20 min....Other than that I have no complaints. read more

My wife had an appointment here and at the last minute we had to reschedule.I called them to reschedule and got there answering machine, I left a message that we needed to r reschedule, gave all the pertinent information and asked them to call us back. Well they did'nt and they marked her down as a no show and notified our insurance, which is Medical, who is now talking about canceling my wife's insurance for missing an appointment, when it was a reschedule and not a no show. read more

My first two times were great. But this time I have been trying to call to make an appointment for 3 months. I call, get a voice mail to leave my name and number. I have not yet received a call back to book my next appointment. read more

My first experience with the Marian Breast Imaging Center was great. The staff was pleasant and efficient and the office has a nice décor. The technologist, Cindy, was very friendly and explained things well. I was in and out of the office in a half hour. It was probably the best mammogram appointment I've ever had! read more

I found a lump over the weekend, called to schedule an appointment early Monday morning and was accommodated immediately! Having worked in the medical field for over 20 years I am extremely critical but the staff at Marian Breast Imaging Center significantly impressed me. The technician's name who performed the procedure was Cindy...she was professional, capable and very thorough! They made a very stressful situation much easier! Great staff! read more

When getting my last mammogram the technician stated in a happy voice' " We are finding so many more cancers!" Well that made me feel so very nervous. I want to feel relaxed ,not stressed. Be sensitive , please! why was she so joyful about finding cancers? read more