when my father was looking into an assisted-living facility. We met with the sales team at…read moreVictorian Village and they answered all our questions. they offered many different options and type of care.

I had both my Aunt and Uncle in their rehab. They both had a great experience, enjoyed the food…read moreand loved the staff.

Rather expensive for the quality of care. This is a house in Homer Glen and they only take about 8…read morepeople. Roma charges $9,000 for shared rooms that are on the first floor and $2,000 for private rooms that are located in the basement. If first floor is full, you get stuck in the basement and get to pay an extra $2,000 for a place you don't want to be. Then they will complain about coming down to the basement to care for you. Most of the caregivers speak another language and communication can be difficult. Once you get here, it can be difficult to get out! Roma seemed to stall my transfer. She told me I would not be happy at the place that I was going. She even tried to talk the owner of the assisted living home that I am in now not to take me, saying I would be too much work for them. Fortunately, the owner's intuition and prayers guided her to accept me . I feel blessed now that I am in a safe and joyful environment and no longer at Roma Home Care.

I brought my father with Parkinson's here when he started getting dementia and was very restless…read moreand falling a lot. This was about eight years ago. The owner and staff were extremely kind to him, and to all the residents there. The owner was a doctor in Lithuania and took such great care of him. The lady who gave them one star and complained about them only having about eight residents was just being rude and lying. It was great that they only accepted a few residents because each resident had two or three staff assisting them at all times. The homemade food in the home-like atmosphere was wonderful and my father found comfort there. Roma had several residents whose families stopped paying and she kept them for years afterwards. We were blessed to find her and I am sad that her business is for sale now.

There isn't enough I could say about this community. Its just that, a community, not a facility. My…read moregrandma is a resident here and my family and I, could not have found a better home for her. With all the events in our current world and with the shut down of the community it has been especially hard on my family, myself, and my grandma. The media put our family in fear that at any moment we could get a phone call that there was an outbreak. There NEVER WAS an outbreak! The staff worked through these amazing times with great dedication and strength to continue to keep everyone safe and healthy. Not seeing or being able to hug my grandma has been difficult but the staff has been great keeping in touch with us, through FaceTime and constant contact when either one of us needed it. They have been amazing keeping her spirits up through the last few months. They truly are heroes!

From the owner: Franciscan Ministries is a ministry of the Franciscan Sisters of Chicago with a collection of…read moresenior living communities that offer independent living, assisted living, memory care, skilled nursing, rehabilitation, respite care, and home healthcare from Franciscan Care Solutions. For more than a century, we've provided residents with the highest quality of care, personalized service, and social interaction.

This place is a little shady, I reported a CNA named Ruby Arriola for stealing money from the cash…read morebox and for taking the morphine which she told me herself that she was doing, medicine that was suppose to go to the patients and this place actually kept her working there. She still works today on the night shift, not very professional in my eyes.

From the owner: Nestled back in a quiet wooded area in Mokena, IL. Marley Oaks Assisted Living provides 24 hour…read moreassistance with all the comforts of home. We recognize the uniqueness of each individual and the need to serve with patience and understanding. Our mission is to offer excellence in the provision of housing, nutrition and nurture of body, mind, and spirit for our residents. Marley Oaks isn't a facility for our residents, it's their home!

Updated photos to my previous review…read more Stains in carpets still haven't been cleaned, light fixture is still missing in main hallway, and the food quality has still not improved.

My mom, Ina, spent 16 years of living with me and my husband (in her own space), and we needed a…read morebreak. After much research, I chose Evergreen Senior Living. It started out to be just a two-week respite period, but upon consulting with people in my life who I hold in high regard, it was recommended to make it permanent. This did not bode well with her, but we proceeded and moved her in July of 2022. Best decision EVER. It took a while for her to acclimate, but within a short period, she adapted and became quite popular with residents and staff. I affectionally call it "the Resort", because if they had a pool, I'd have moved in! The grounds are lovely and well maintained, as is the interior. Clean public restrooms, no odor, well-furnished and esthetically appealing. The dining room is very inviting and well-kempt and staff is very accommodating The staff is personable, caring, attentive and kind. There are a multitude of activities every day and weekly outings outside of the Resort, including dining out, shopping and the casino! My mom had to check her calendar to see if she was "available" for me to visit. They also have a salon for haircuts, styles, etc. as well as offering manicures on a weekly basis. There is transportation available every Tuesday and Thursday for residents to attend medical, dental and eye appointments. They also host events for families a couple times a year (summer picnic and Holiday luncheon) and they're very well attended. I'd be remiss not to mention "Happy Hour" every Friday at 3:30. :-) Green Tree is their pharmacy and can supply all of your loved one's medications pre-portioned, packaged and covered by Medicare. The meds can be self-administered or by the nursing staff, depending on the resident's capability and family preference. The use of Green Tree is not a requirement. ESL also has in-house PT/OT staff and equipment on the premise (also available to Legacy residents). They are wonderful and patient. They want to see the residents be comfortable, strong and thrive and will do all they can to make that happen. The nursing staff is on-point, as I received calls late at night if my mom was having an issue. My mom was hospitalized on January 8, 2026 and diagnosed with Flu A virus. She remained there for 10 days and sent to a skilled nursing facility (SNF), from which she was discharged on February 20. We moved her back to her own apartment at ESL under hospice care. She passed away on March 8 at the age of 90 1/2. Between residents and staff, it was like a parade in her apartment. Everyone was so incredibly supportive, it left me speechless. I have been back a couple of times and plan to do so at least once a month to visit with the friends we made there, both residents and staff. I have and will recommend Evergreen to anyone looking for an assisted living or memory care facility for their loved ones. Thank you ALL for what you do. Susan

I live out of state and I am responsible for my elderly father's well being; a very challenging…read morerole at times. I urgently needed to find a new home my father and was fortuneately referred to the cottages of New Lenox. The representatives I spoke with were extremely professional and understood my father's needs and my concerns. They were able to immediately begin the transition of care of my father and his dog from his original facility to the Cottages of New Lenox with me being thousands of miles away. He has been in the care of the Cottages for several months now and I am very impressed with the care he is receiving and the staff at the Cottages of New Lenox. His past facilities were slow to respond to issues and were late with his medications or never dispensed them. At the cottages the staff to patient ratio is excellent and I am confidant he is given his medications on time. Communication with the RN and the Executive Director are phenomenal. I am very happy with the staff, the facility and the positive energy they bring to their work. Thank you all for what you do!

My mother lived there until she passed. She was so content there, I never saw her so happy with no…read morecomplaints. I always said I hoped I would live there when I got older. Well, here I am. Older. I hope I can live there. I will have to find out. Wish me luck.

My grandparents live here, this is by far the best nursing home I have ever been in. The staff is…read morewhat makes this place. I am a CNA and would love to be working at this facility. If you want your love ones to have fun and be treated with respect, I recommend Alvernia manner!!

I spent 13 hrs. in the ER waiting to be seen by the doctor. I was having chest pains and shortness…read moreof breath. I was evaluated pretty quickly. It included blood pressure, EKG, blood work, urinalysis, etc. This ruled out a life-threatening emergency . I was reevaluated every few hrs or so. At that point, I could have left since a heart attack was ruled out, or I'm sure I would have received immediate care. A triage nurse has extra training in emergency evaluations. I was seen by the doctor after 14 hrs. of waiting and then admitted for two days. This is just my opinion. I think a lot of the people in the ER could have gone to an urgent care or waited to see their doctor the next day. Some people did leave. I guess they decided they weren't that sick. The wait time is ridiculous, but what can the hospital and staff do when people keep coming in. There are also ambulances coming in as well. The staff did their best to make people as comfortable as possible. In my opinion the staff work very hard to take care of the patients. I don't know what the solution is, but I do know it's people much higher up that need to fix the problem . It's sure not the staff.

Currently waiting in the ER now and it's packed and the nurses are stressed. But would like to…read morepoint out that Gabby at the front desk is doing an amazing job and she's trying so hard to make everyone happy. She's a gem!

Both my Aunt and Uncle spent time in their therapy. They both did exceptionally well with their…read morerehab, they enjoyed the food and loved the staff. Eve the activity aide was one of their favorites, made them both feel special.

My 100 yr old mother was just transported from the hospital to Victorian Village rehab. I've called…read moremultiple numbers multiple times to see where my mother is and no answer. Laura originally transferred my calls only to get their voicemail. When I tried to call Laura back, she would disconnect my calls. as a result, I called the social worker from the hospital to see if I can move my mother to another facility.

My mother has had several health issues over the last few years and she's been in the hospital…read moreseveral times and then in rehab several times after. This is BY FAR the worst rehab facility out of the 7 or 8 she's been to. They DO NOT CARE about their patients. The CNA huffs and puffs every time she has to do HER JOB. My mother was complaining about mouth sores to the doctor who offered a couple suggestions and my mom said oh well we tried that already what else can we do. HE SHRUGGED HIS SHOULDERS AND WALKED OUT. Need their diaper changed? That'll only take 90 minutes or so. I wouldn't send my worst enemy to this horrible place. They see your loved one as a burden and a problem that they don't want to deal with and they neglect them.

From the owner: At Franciscan Village's Mother Theresa Nursing and Rehabilitation Center, we specialize in holistic…read morerehabilitation services recognizing the importance of spiritual healing as a component of optimal wellness. Whether you are with us for long-term skilled nursing care or short-term rehabilitative therapy, our expert staff will provide you or someone you love with the highest level of care and all the warmth and comforts of home.