I've seen Sharon several times for facial treatments. She's the best I've been to in Boulder/Denver over the last few years, and I will keep going back to her as long as I'm here. I've been to a few other places with good reviews on yelp, but felt like I didn't get my money's worth. I have acne-prone skin that started freaking out when I came to Colorado. Sharon's extractions are excellent! At first she asked me to buy lots of products, but now she'll work with me to try to get the most out my limited budget. I haven't had problems with booking appointments like some of the other reviewers. I also usually make my appointments first thing in the morning or as late as possible, which has been working well for me. read more

After having been traveling for a couple of weeks, my skin was on shut down mode. You know the look, no amount of makeup can mask the exhaustion airplane and multiple time zones that surface as fine lines, reminiscent of a road map! So, I popped into this salon for a facial with Gabrielle and voila.....relief, only better. The spa carries a solid line of products that are really suited for dehydrated skin (ahhh, Boulder is dry), plus there are as assortment of services for the entire spa experience. Gabrielle is a skin expert and not afraid to take command of your face!. I left feeling refreshed and satisfied that I had found a perfect source for med spa services when I'm in Boulder. read more

I went back with my friend so that she could get a massage on her birthday. I got a facial. During my facial, my face started tingling and turning red and I wasn't getting any kind of peel. This has never happened to me before. My face ended up peeling for a full week after the treatment. To top it all off, I came out of the appointment to find that my friend had never received her massage. They forgot her appointment. Happy Friggin Birthday. So disappointing. read more

I've heard that Marianna herself is second to none as an aesthetician, but I come here for the massages. They have one of the best massage therapists working in Colorado. I've had massages all over the world and have been going to massage therapists for decades and can confidently say that Naneki at Marianna's gives the best massage I have ever had, anywhere, period. And I've talked to other people who say the exact same thing. Her forte is deep tissue and you just have to experience it when you're in Boulder to see what I mean. read more

I went to Marianna's for a facial. It was a huge disappointment. My esthetician was friendly but was very aggressive about up-selling medical spa treatments. She continued to suggest medi treatments throughout the entire facial even after I told her I was not interested multiple times . My facial was also done in the "injectable" room. It was not relaxing at all, and was not stocked for the facial (the esthetician left frequently to get products). The locker room is nothing special and I would not recommend Marianna's to other spa junkies. I do understand that Marianna's is a medi spa the aggressive attempts to sell me on procedures that I would only trust to a dermatologist left a bad taste in my mouth. read more

This was the first spa I had ever been to, but I needed some hair removed, and was impressed by other reviews on this site... so I gave it a try. The staff were absolutely amazing! Friendly, respectful, and very sympathetic to the plight of a straight man who has absolutely no idea what he's doing in this regard. Sharon did a great job, and made some excellent recommendations on things I could do at home to improve the quality of my skin. (The best kinds of recommendations... the ones that don't actually cost anything!) My only complaints are about the location (typical fight for parking in Boulder, get there early), and that there was no mirror in the room where the waxing was done... so I couldn't check the work (which would have resulted in me noticing the small area that was missed). However, to me, these are very minor and I still plan on going back for some additional work in the future. I would strongly recommend this place to anyone, male or female, for any kind of personal care. read more

I have been going to Marianna's now for almost 6 months. I get monthly facials and am in the process of having laser hair removal on my bikini. I also use Marianna's skin line for my dry skin. I can't speak enough about how great the staff, services and products are. I am always greeted warmly, and cared for at a personal level. My skin looks amazing and is hydrated which I can't say it has ever been since moving here in 2002. And, frankly, the hair removal is just about as pleasant as it can be. If you want to take better care of your skin, you need to call Marianna's. read more

I had a wonderful facial by Sharon at Marianna's that left my skin feeling tight and bright. She spent extra time to get my neglected skin unclogged and had great recommendations for skin care products without trying to sell me an entire skin care system since the products are high-quality but pricey. I'm looking forward to my next facial at Marianna's. read more

My skin is pretty normal, and I do not have any allergies, but as most Coloradans, I tend to be dry. I have been looking for a new moisturizer, and I purchased Hydraderm, hoping it would help. Upon first use, I felt immediate burning and later peeling around my mouth and chin. When I called to ask about the return policy, a young woman, who also helped me with my in-store purchase, said that she was not informed of the return policy but she would get back to me. She called and left a message saying, "I spoke with my manager and the owner and they said you are within the time frame to get your money back, but if you are experiencing any dryness or reaction, they would like you to come in so they could see the reaction and offer you a free skin consultation." I called back and said, "thanks for the free consultation, but I will pass." I was placed on hold for over 5 minutes, and then she said, "I spoke with my manager, and they cannot return the product unless you do the skin consultation." I explained that it had been 7 days since I purchased the product and I was no longer reacting. I was placed on hold again. She then said, "We cannot return the product unless I schedule you to come in a do the free skin consultation." We tried to look up times I could come in for a consultation and then I realized the ridiculousness of the situation (having to schedule an appointment to simply return a product and get a consultation I didn't want!). I stated I felt this was poor customer service, and that I would absorb the cost and count my losses. She apologized for my experience. I ask that in the future to please train your employees to know the return policy or give them the authority to determine if the return seems resonable. If that is not possible, please have the manager do the negotiations, not a middle man. Tori was professional and wanted to help, but was unfortunately stuck in the middle. I do not attribute any of this rating to her performance. She tried hard. read more

I went to Marianna's because a friend of mine highly recommended it - she suggested I see Marianna herself, but I was desperate to get in for an appointment that day so I went ahead and agreed to see Suzanne. She did an excellent job with both my lip and eyebrow wax. I didn't break out at all (usually I do) and I didn't have that nasty red-looking skin that I usually have right after a wax. My only complaint is that I had to wait about 30 minutes past my appt time. The front desk DID call before I got there to say that they were running late, so I knew that I would have to wait. I'll definitely go back. Excellent service, great atmosphere. read more

I have been going to Marianna for years now. I used to have problematic skin, but since going there twice a year for the high altitude facial and whatever Marianna recommends (generally light therapy and ultrasound). I also use the hyuralonic acid serum, squareness, and age defiance cream. It is so worth it! I have received more compliments on my skin than anything else. read more

It has been a while but I had great experiences here with facials and massage as well. Very knowledgeable facial staff and great products (just pricey!) The staff is always very helpful and kind and the atmosphere is really beautiful. read more

Marianna is knowledgeable and caring :) She did an excellent job evaluating my skin and making recommendations that gave amazing results. Both my husband and I are HOOKED, as we both receive services from Marianna! read more

Received a Wishlist gift from my work and booked a Microderm appointment for 90 minutes. When the esthetician came in she asked if I had booked it with the vitamin C peel or something like that. I told her whatever I booked on the website is what I want. She left the room to go check and came back and never said anything and started the Microderm. When I left my the lady said it came out to $240!!!!!! I about fell over. I asked how much my wish list gift certificate was for and she said $175. I asked her why I still owed another $65 and she said it was because I got the vitamin C peel. I told her that I told the lady I only wanted what I had booked and she told me well the esthetician did the vitamin C peel so it will be an additional $65. I was so irritated at this point I just paid the additional $65 and left and will never be back. They just lost a good customer as I did enjoy the microderm but with that type of customer service I am extremely disappointed. Especially since I told the lady I only wanted the service I had booked and then she went and did an additional service, very disappointed! read more

The owner is a lovely woman as are the aestheticians. Unfortunately, the business office and receptionists are lacking when it comes to competence, organization, real care for their returning customers, and reliability in reading emails and returning phone calls. They also push product sales on you and seem incredulous if you say one doesn't work for you. At the end of the day, they aren't a generous or reliable business. read more

I have dealt with persistent shoulder and back pain after an injury that never healed properly over 6 years ago. After extensive experimentation into various types of physical therapy/acupuncture/chiropractic/massage/etc. I've found that massage is an integral part of my pain relief and healing process. In these years of experimentation I have yet to find a massage as great as Marianna's. I have now received multiple services from them and every time find myself leaving in a dreamlike state, with relaxation in muscles that had been tense for so long I had forgotten what normalcy even felt like. Though the prices are high, the services are worth every penny. Quality doesn't come cheaply -- there's a reason you won't find caviar at a McDonald's, or Hermes at Walmart. The money you spend goes not only into an incredible, therapeutic massage, but an experience as well. Even some of the pricier massage venues don't offer the immersive atmosphere Marianna's does. The interior is beautiful, it really does feel like an escape. read more

Though Marianna is exceptional, unfortunately, she has hired a doctor for botox injections and fillers who is unprofessional, argumentative, and a terrible technician. I've been getting botox for years and have never been treated so condescendingly and unprofessionally. I even gave her a second chance thinking she may have been having a bad day but she was consistently rude and antagonizing. I did tell Marianna's son, Sasha, about this doctor's behavior. He did nothing about it even the second time I reported it. So, if you go and have botox done at Marianna's do speak up if the service is terrible and maybe eventually this doctor will be fired! Good Luck read more

Not even the New York City estheticians and dermatologists can do what Marianna can do! They don't get skin care the way Marianna does. She is the best of the best. She brought my skin back to life after NYC facials couldn't! Now, it's soft and radiant once again. I only wish I found her when I first moved to Boulder!! read more

Had a "signature massage" from Jackie. She is terrific. I am training for a half marathon, and had run 9 miles earlier in the day. Normally I work a desk job. Jackie worked out ALL of the kinks - in my neck, back, hips and glutes. She really knows where runners experience soreness, since she ran track in college, and I didn't even have to tell her where it hurt. Awesome and worth every penny and then some. Wish I lived closer so I could go back. read more

The prices on the website may not accurate (IPL facial) and also are not honored when questioned.

I emailed them and never heard back. Their website says you can get a free consult if you send a picture, but that function on the website doesn't actually work. I decided to make an appointment anyway. I showed up for my appointment, and they said I had the date wrong (nope, they did). I rescheduled. They called to tell me that I should allow an hour and a half, so I did but it only wound up being an hour which left me feeling shortchanged. I thought I knew the price going in, but it wound up being about $40 more. The aesthetician pushed for an up-charged peel the first five minutes in. She was very rough with extractions, pulling my skin and pushing so hard that it hurt. I've had so many facials and extractions typically don't hurt me if the skin is prepared properly. The day after, I broke out where she worked on extractions--also something that doesn't usually happen to me. I tried really hard to make it work here but start to finish it was not a good experience, sadly. read more

Unbelievably disappointed with marianna's. I have gone several times for microderms, microneedlings, and I started IPL but I will never return again. After trying to make an appointment to start up my microneedling and then IPL again I get a call back letting me know I owe $100 for an appointment from 6 months ago. Apparently I had cancelled just under their 24 hour cancellation policy and they decide to tell me this 6 months later. I was told I could not attend my appointment today (which I easily would have spent over $200 at their spa) if I did not pay that fee. As a client who not only spent a lot of money in services there last year and sent two friends over there as well I guess they prefer to lose a client over $100 for a cancelled appointment "just" under the window of time. I will say one thing, Sandy did a fantastic job with microneedling and I'm disappointed I will not be able to go back but after the lack of customer service I will be taking my money elsewhere. Although I have been happy with the services received I would not recommend because this spa is a lot more expensive than others in town and they are just looking for your money. Truly disappointed. read more

I went to Marianna's with a friend for a microderm facial. Afterwards, she summarized the bottom line: "If you're going to entrust someone with your face, they better know what they're doing!" My sentiments exactly. Marianna has years of experience and has shared that with her team (we've been back since) There were essentially 3 things that really impressed me; Knowledge - I want to know a) what to expect, b) how long the effects should last c) what is going on with the collagen or capillaries, etc. etc. After all, knowledge is power - and trust comes when that knowledge is shared with the client. Secondly - care. I didn't feel like they were just "working on me" , but rather there was real TLC. And finally, Marianna is an artist as well as a knowledgable technician. When I asked her what motivated her to become an aesthetician, she said she wanted to help people become more beautiful so that they could feel better about themselves. And last but not least - what a great environment. I try to go a little before my appointment so that I can just chill in the Santorini room and sip herbal tea. A tranquil and beautiful environment right in the heart of Boulder. read more

I went to Marianna's for three years and was always a happy client. The facials and microderm were fantastic, even if a little pricey. I always got my eyebrows waxed here and was pleased with the services. Well, I recently moved back to Boulder and was excited to go back to Marianna's. I have an infant son, so I had to get a babysitter so I could go get my eyebrows waxed. This was my first outing out after baby, so I was excited to get out of the house even if it was for a wax! My appointment was at 2:00. I arrived at 1:50 so I could just sit and relax for a few minutes. I was still sitting at 2:45. I kindly mentioned this to the front desk at 2:20 and they assured me I would be taken care of shortly. 3:00 came around and I had to tell them that either someone had to see me or I had to leave because my sitter could only stay until 3:30. I was so disappointed because this was once one of my very favorite places to go in Boulder. It is no longer as great as it once was. read more