Just wanted to come back, a year out from getting my suit and say, "wow". Could not be happier. Lan…read morewas so helpful in choosing what style, what would work. I thought it was going to take months to do the work and instead it only took her a few weeks! I still intend on coming back here for my suit needs if I ever need some. So impressed with what I got for the value.

LAN is wonderful. She was very pleasant and patient with us. She has a wonderful selection of…read morefabrics. It was one of the best experiences I've had.

Quality work on a short timeline. I had pants hemmed but will be taking more items soon.read more

I took a suit jacket to be tailored. Needed sleeves and torso/waist taken in. When looking at the…read morefit of the jacket, the tailor noticed that the cuff of the jacket has buttons that actually unbutton. The tailor said that the sleeves would have to be taken in from the shoulders and that it would cost $150 per sleeve and probably not worth doing it. I agreed and I left and went to another tailor. I was hoping that I would get a better price and this tailor was able to do it from the cuff and just move two buttons up to keep the look of the jacket. This leads me to believe that the tailor at Park Avenue Tailor is inexperienced. I will give three starts as this is just a review of the interaction and not of their work.

After having custom made clothing every year for a work event (different tailors depending on the…read morecity we live in) this experience was so poor I would never recommend JT Vinson/Hipp clothing. Around June of 2022 my husband and I came in to have suits and shirts made for a work event in September. After picking everything out and eager for it's arrival I brought in a couple items to be altered. July 14 we picked up those 3 items which were altered beautifully and paid for them. After being told it would take a month for our items to come in we return September 2nd but ONLY to pick up my husbands shirts and a pair of pants and pay for almost all of the balance. Well every single shirt was made with the incorrect measurements, and were completely unwearable. But we had no choice as we had already paid for them and had to fly out for our work event September 4th. He had to make it work by hiding the ugly fitting shirts under blazers. Meanwhile I still didn't have my 2 shirts, my 2 suits, my husbands blazer and all hjs shirts had to be remade. October 22nd 2022 Kim sends us an email saying "I have your shirts here and Seth's remade shirts" Well I no longer needed them but we had already paid so I had her mail them to us. My husbands shirts STILL didn't fit. Now instead of tight arms and large waist they made the arms huge and the waist tiny. I emailed every month until November 7, 2022 Kim responded with "Yes the fabric has arrived at the workroom, and the green suit is in production, I will do my best to get it to you for the Thanksgiving holiday.  Thanks for your patience, I appreciate it and will give you a shout when I have the tracking number.  The other suit fabric has not yet come back into stock nor has the sport coat for Seth, let me know if you'd like to coordinate another outfit or I'm happy to look for a similar fabric for you both. Thanks again, I'm looking forward to seeing this suit on you! " Seems great, I thought "Eh not much she can control since the fabric was out of stock but alright I'll wait a little longer maybe I can wear it for the holidays" November 23rd I received a message saying "It looks fantastic, I took a photo, it's so fun! Unfortunately it's not going to fit you, the workroom mixed up your measurements, very disappointing. You've been so patient, thank you!" Finally in December 2022 I receive a box that contains my husbands remade shirts and my two blouses. It's now January 2023 and Kim emails "Your pants arrived yesterday and anticipate the jacket very soon, cannot wait to see it on you!!" I mentioned how I needed it before February 5th and told her to cancel my other suit and shirts, my husbands blazer and I would settle up on the payment. Weeks go by and no response. Finally February 26th she emails me how sorry she was, sends me the payment link and hopes I accept her apologies, this is probably the 12th apology and now it's becoming a pattern. Keep in mind we already paid over 3k and owed $435 plus tax for the remaining of my green suit But Kimberly decided to charge my card without my authorization for $1,021. Thankfully I had it locked and now I was furious. - 1 Suit 7 months late: had to be remade - 1 Suit never made ; 1 suit jacket not made - 6 items 4 months late - Almost every item needing to be remade - Improper calculation of our payments (hand written) - Non authorized charge of my card - Lack of response - Constant apologies without any action to back it up - Now a portion of my payment is held up I understand a supplier being out. However I don't appreciate the commitment to "yes we can get that on time, please pay us" and then there is no follow through. While I enjoy Kimberly's upbeat personality and passion for clothing I can not express What a terrible experience we had. No after going through my bank account I notice I paid for at least half of the suit!! After emailing them about this experience and requesting a refund for the over payment or the suit jacket I was met with no response. I followed up daily and still have not received a response.

I worked with Kimberly Hipp to have a custom tux made for me to get married in. She was nothing…read morebut exceptional every step of the way. Couldn't have asked for a better experience and the tux is perfect. Won't go to anyone else at this point for custom formal wear.

I have used s services a couple times and it has been wonderful.No complaints always a pleasure to…read morespeak with him.Very professional and friendly

I had vintage jacket with surgeons cuffs that needed to have the sleeves shortened,Mariano was the…read moreonly one who could do this.Great work on my blazer,looks like it was custom made just for me,Thanks Mariano.

I felt like i was overcharged, when i went to pay, the total was 195 and then it came out to 215…read morebut the tax was only 15$ so i was charged a random 5$ fee without me noticing and the lady did not have good customer service, i didn't even get greeted when i walked in, i had to say something to HER. she wasn't attentive to my needs and just not kind. And finally when i got my dress back there were still pins in it. i found two on the day of and then two on my floor a week later.who knows how many more i will find. I'm not educated on alterations but i feel like the pins shouldn't have been a problem. safe to say i will NOT be coming back.

I bought a merino wool suit from there. Very high quality. Best suit I've ever had. I had been…read moregoing there for alterations for years and suddenly noticed the suits.

Irina is the best and should get a raise. No matter what I need done, (and I have brought her some…read morecomplicated gowns to alter) SHE CAN DO IT. With every consultation she gave excellent advice for changes needed and was always SPOT ON. I will never let anyone else alter my clothes. If you are looking for someone with excellent skill......GO SEE IRINA. TODAY! P.S. She's really funny too.

Irina is fantastic!! My daughter looked her up to find a last minute (1 week notice) seamstress for…read moreher and her best friend's homecoming dresses. We brought them in on Monday and she was done with BOTH DRESSES by Wednesday. My daughter's dress was being hemmed and her besties was getting tailored in the waist. They both fit perfectly on them and we could not be more pleased. Irina is such a kind and patient person and we look forward to bringing her more business in the future! Thank you so much!

Pants hemmed, wide legged, delicate fabric. Expeditious, perfect alterations, user friendly. A bit…read morepricey for me, but totally worth it

We had an odd request to sew patches onto a backpack and the owner accommodated us with top-notch…read morequality sewing. This is the type of work that keeps customers coming back.

They always do an amazing job! Dropped off a suit to be cleaned on a Monday and had it ready before…read morethe weekend for me!

Recently utilized Herman Jackson's cleaners to get some coats, shirts and pants done for a pending…read moreevent. Excellent job done with the actual dry cleaning. The staff was polite and attentive upon drop off and pick up. The cost for the 4 items I dropped off actually ended up being fairly reasonable as well. I was just a bit concerned about that as I wasn't told upon dropping them off. I was given the option of how quickly these needed to be turned around. Overall a very good experience. Nothing to do with Herman Jackson's, but parking is always an adventure in San Marco and it would be nice if they had their own parking. It would also be nice to have an idea of what the cost was going to be before leaving the drop off but the fact that it was reasonable more than made up for that. Great place to use of you need a dry cleaner in Jacksonville. I recommend you give them a try.

Came last minute, no appointment. Needed a tuxedo for…read morewedding. Within 30 minutes, measured and tuxedo was on its way to Boston to hotel. Flew up and everything went perfect. Great customer service and a very satisfied customer. Thank you

Beautiful clothing. Personalized service. Beautiful product. Make sure to ask as many questions…read moreyou have. It was more difficult to pick clothing from swatches of fabric than I expected.

Called and then drove in from about an hour away to get a last-minute alteration done. Was…read moredifficult to find a tailor around who was open on weekends/outside of normal business hours so was very glad they were open! Wasn't sure if anywhere would be able to get it done within my timeframe (same-day and needed it that day), but they were able to work with me! Very clean shop, very fair pricing, very friendly and welcoming staff, and very good work done. I am very appreciative of them and would recommend to friends AND go back in the future.

I HIGHLY recommend this business. Not only is the seamstress EXCELLENT but very accommodating. I…read morewent in with a rush fixer upper a sleeveless cocktail dress that needed sleeves and she fixed my dress not only quickly but it looks like the sleeves are original to the dress. I was very impressed by her knowledge and perfection of her work. I received numerous complements on the originality of the dress.......mostly because of the sleeves. Am planning to take a few other items that need fixing up.