Based on the great reviews here, I went to Sheldon Jewelers with 2 small repairs. I found him to be rude and condescending, and I left.

I was seeking to have a family heirloom ring resized but another jeweler had told me it was impossible. I was worried that I would never be able to wear a ring that meant so much to me. Then I found Sheldon Jewelers and the contrast couldn't be greater. They were cheerful and helpful on the phone. In person, they were friendly and capable. Not only did they confirm they could do the job, they were very thorough in getting the right size and showed they understood the materials (both the silver and the unusual setting). I left feeling confident I'd gone to the right place. I got the ring today - not only was it done sooner than I expected but they did a lovely job for well under what I had budgeted. Ella was kind and helpful. They are both warm and talented - just the perfect place to go for any jewelry needs. I highly recommend them. read more

The staff is always pleasant and friendly and very Helpful. Anyone needing Jewelery repair or that special piece of Jewelry should check out Sheldons . ​ read more

Sheldon Jewelers has great reviews so I went to Sheldon Jewelers with my daughter who needed her jewelry to be repaired. Russell the owner is friendly and knowledgeable about jewelry and has a fine selection of jewelry. Russell was able to repair our jewelry quicker than expected and he did a great job with the repairs. It's nice to find a reliable quality jeweler who cares about the customer as well as doing great quality work. Russell's assistant is also very friendly and helpful. Additionally, the prices are reasonable and fair. Overall it's a great place for reliable repair repairs and customer service. read more

Excellent customer service and my custom designed ring still shines and I show it off all the time.

Exceptional local jewelry shop with knowledgeable staff, and reasonable prices. It's clean and really great to still see open. Kinda has everything I need. read more

What a find! Thank you YELP reviewers for directing me here. These folks are the best. Good people. Honest, fair, kind, knowledgeable. Just wonderful. They are my ONLY jewelry store now. Good bye big box jewelers! UGH read more

I visited Yelp looking for a local place for a watch battery replacement, and visited Sheldons to get it done. Plan to leave the watch overnight if they have customers in the shop. I got lucky and was able to wait and peruse the beautiful jewelry while I waited. Staff is lovely and happy to answer questions. Parking is available out front of store. read more

Russell is professional, honest, fair and goes above and beyond. His work is amazing. You will not be disappointed. I love my ring. read more

Sheldon Jewelers - Jewelry Near Me - Framingham, Massachusetts

What a ripoff! I needed two pins for watch bands and a battery. Did not think I needed to get a quote and thought that $20 would be on the high end. Picked up the watches today and got hit with $26, The BATTERY was $15 and the pins were each $5. I know things are tough but this is absolutely insane. NEVER AGAIN!!!! read more

I brought in a gold men's gold bracelet to repair a clasp. 3 years ago, at another jeweler I paid $50.00, I realize prices have increased, but 3x that amount, $15000, I asked for my defective clasp back, " no, that's how we keep our prices low", REALLY . I try to go to local businesses in the area, there are the larger jewelry stores here.too. The older gentleman was somewhat rude to me and told me to come back Wednesday so his son could explain. I have NO problem with someone making a profit, I don't like to be gouged. Go to a jeweler that does repairs on the premises. read more

My husband had my engagement ring that was a family heirloom from his great great grandmother transformed into the ring of my dreams! Russell worked hard to keep the custom setting, while switching it into a platinum band and even helped us find a wedding band that would fit my ring. They were also able to find the perfect band for my husband. Next up, they are helping us with my anniversary ring. Every time we go into Sheldon Jewelers we are 100% satisfied when we leave. We will not go anywhere else when it comes to jewelry! 11 out out 10 recommend! read more

Russell is very gifted at what he does. His custom designs are immaculate. He is extremely knowledgeable and Is a trustworthy jeweler. If you are looking for a great custom piece Or even a unique piece of jewelry I would recommend Sheldon jewelers. read more

Russell just helped me choose a new charm and mounted an heirloom diamond on it. It looks fantastic - even better than I had hoped. He was incredibly helpful and patient and did a beautiful job for a very reasonable price. read more

Went in this afternoon to have a watch battery replaced. He replaced it quickly and at a fair price. Will definitely return for future service/purchases. read more

Amazing place, Russell did an excellent job picking out an engagement ring for us. He was a pleasure to work with and would come back for polishing my new beautiful ring. Thanks Russell read more

Sheldon Jewelers - My new beautiful engagement ring! - Jewelry Near Me - Framingham, Massachusetts

After meeting with several jewelers and not getting a good solid feeling, I finally found Sheldon Jewelers. Not only did Russel offer me more money for my mother's gold pieces, he also reworked a necklace and made bracelets out of it. He sized my rings and did an outstanding job on everything. Also, he helped get the cost down so I was comfortable. So glad I found Sheldon and tell all my friends to go to them! read more

Sheldon was very pleasant to work with. He gave me quite a fair price on my jewelry. I highly recommend him as he will will have you smiling the whole time. I will be going back soon with more jewelry. Thank you Sheldon! Just went back 2 days later and Sheldon treated myself and my Mother wonderfully. They are very honest and that is difficult to find in today's jewelry business. Do not hesitate if you either have some jewelry to trade in or if you want a custom piece. You are like family there. read more

They are awsome. Won't go anywhere else. Price,quality and service EXCELLENT. They provide quality service. Friendly family business. So pleased with my repairs and purchases. H.F read more

Sheldon Jewelers is hands down the best place to go to sell your gold and silver jewelry, antique silver dimes and quarters, and even silverware. I have been there twice to sell these items and on both occasions they gave me a very reasonable price for my pieces according to the market rate. It's a small family business and Sheldon, the owner, runs the store with his son Russell, and are very friendly ,honest ,and knowledgeable about the industry. They also buy from estate sales and their collections are quite beautiful. Russell went to college for Jewelry design and uses CAD to design various pieces and and has numerous certifications in the field. I have recommended them to others. read more

This is such a great place to sell your unwanted jewelry. The owner is very nice and engaging. I was surprised at how much my jewelry was worth. They are very honest and forthcoming, and simply pleasant to work with. You will not regret going here!! read more

After visiting The Gold Rush down the street in Natick, I was feeling bummed out about selling my jewelry, thinking it was going to be an unpleasant experience and I was going to get completely screwed over. However, the minute I walked into Sheldon Jewelers, I felt extremely comfortable and at ease. The owner was very pleasant to work with and gave me an extremely fair offer on my jewelry, even letting me take the stones out of the pieces that I wanted to keep to possibly make another piece of jewelry some day. He also valued it much higher than the Gold Rush did. I will definitely be coming here for more of my business, whether to purchase or to sell. My boyfriend even mentioned going there when it comes time to buy an engagement ring, as you can custom design your own. Great family run business. read more

My friend had a wonderful experience with Sheldon Jewelers when selling gold so I went there when I wanted to do the same. From the moment I walked into the shop Sheldon made me feel welcome. He took a great deal of time talking with me, evaluating the pieces I wanted to sell and gave what I feel was a fair price for the jewelry. It is a family owned business and it shows. read more

Nicest people I have ever dealt with. Had a clasp on a chain broken last night and really needed it to be fixed right away. Did my research online and found Sheldon's jewelry store. So glad I did! They were very busy and said I could have the chain back in 2 days, but I didn't want to wait and begged to have it fixed on the spot. The son was nice enough to expedite the repair service with a very small rush fee. Now I'm very happy with the clasp fixed and the chain securely sitting around my waist. And to my surprise they have designer estate jewelry in stock, like David Yurman and Tiffany at very very affordable prices. Go check it out! read more

There are a lot of jewelry stores in the area, but I really like how Sheldon Jewelers is a family operation, which is why I chose them when I had to have my antique engagement ring cleaned and inspected before my wedding a few months ago. I know that cleaning antique, channel set rings can be risky, so I wanted to choose someone who would be careful and not just throw it into a machine. They did a great job, and I am very thankful. They also offered good advice about refurbishing it in the future, without the advice seeming like a sales pitch. I recently had to have a very expensive diamond ring resized, and while I could have had it done in one day at a big chain jeweler, I wanted to take it back to Sheldon where I could meet with the actual person who would be doing the work. It only took two days, and I'm so glad I took it to a small place where they really care about each customer. I will definitely come here for any of my repair needs in the future, and they also sell a lot of great jewelry that I was looking at when I went in last time. read more

Really great jewelry shop. Fixed a ring with missing diamonds that multiple other jewelry shops wouldn't fix and for a great price. A diamond fell out that same day and they told me to come right in and immediately fixed it. Would recommend to anyone in the area! read more

Russell is the best around! We went to him with an old family diamond and wanted it set into something custom and unique to match the history of the stone. Some big chain stores had turned up their noses to us and made us feel like the diamond was worthless while trying to get us to spend triple what we wanted for something new. Russell listened to us and found us the perfect design (twice since I'm so indecisive!).. he added some extra personal touches and it's more beautiful than I could ever imagine. The price was excellent and he completely took our budget into consideration to create something beautiful without breaking the bank. The most important part to us is that he respected the history of our stone and never made us feel as if it wasn't "good enough." He genuinely seemed excited to enhance its beauty. I truly believe that he loves what he does and puts that into every single piece he designs. The sky is the limit when it comes to what he can do! He also gave us an extremely fair price for an old ring that we no longer had use for. I'd recommend him a million times over and I can't wait to work with him again in the future- for our wedding bands and much more. I have complete faith that you'll always get above and beyond from Sheldon Jewelers. read more

Love this store. Very professional, honest and knowledgeable about the jewelry they are selling or buying from you. I have brought my co-workers there who also very happy with the service. Only jewelry store in Framingham I would buy jewelry from or bring jewelry to for repairs. read more

This shop is a hidden gem. My partner and I looked around at many different jewelers to find just the right ring design. Russell was friendly and ready to help us the minute we walked in the store. He was able to custom design my fiance her dream ring. He did so with care, respect, and very quickly. The whole process took about a month from initial computer 'sketch-up' to having the ring made and the diamond set, it was well worth the relatively short wait for such a beautiful final product. We received excellent customer service, he was easily accessible over email, answered all the questions we had, gave us insights when we were unsure of what would work best, and to top it all off, it was the most reasonably priced of any jeweler we met with (for custom designed or premade). I will be going here for all future purchases. If this sounds like an ad, that's because this place is really that good. read more

They are the nicest guys here! I've been going here for a few years for watch batteries and they are always so pleasant. Well...I bought a watch online last week and it needed to be sized. I was a little hesitant to bring it in since I bought it someplace else. Most jewelers I think would give you major attitude about that. He was so unbelievably sweet about it, AND he sized it for me free of charge! They truly understand the long game of keeping customers happy and word of mouth. THAT is how you stay in business long term. I will always tell everyone how awesome they are!! read more

I used Sheldon's to make a custom engagement ring and have also bought jewelry here. They did a masterful job designing my ring. Their prices are fantastic and they are a pleasure to do business with. Such friendly folks. I *highly* recommend them! read more

I went to have 3 pieces of jewelry repaired and was quoted a price of $250. When I picked up the jewelry I was only charged $170. Who does that? Charged me $80 less than quoted and done well, I wouldn't go anywhere else. read more

Had such a fantastic experience at Sheldon. Russell created a custom ring for me using my original diamond. Design was beautiful, price was fair, and this family business truly felt like family. I will definitely be back! read more

This is a family-owned-and-operated business who takes pride in their work and honors their customers with complete honesty and authenticity when it comes to the precious metals and stones they buy and sell. They have the ability to not only fix jewelry but their inventory for sale is nothing less than the best quality for All Occasions. They also can custom make jewelry to match your greatest wishes and desires. If you're looking to meltdown some old jewelery that holds value but you just don't want anymore you can bring it to Sheldon's Jewelers and trust that they will be fair when compensating you in exchange for your unwanted jewelry in accordance with the integrity of metal and jewels presented. I would never deal with any other Jeweler but those at Sheldon's Jewelers. Most of my jewelry comes from Sheldon's Jewelers and if it doesn't it usually ends up at Sheldon's Jewelers for repair and/or replacement. They can make necklaces into pins and Rings into necklaces, or design it from scratch just for you. The options are endless with what they can do with precious metal and stones even if the original purchase wasn't through them. I live in a different state and I won't even use a local jeweler to change my watch battery I prefer to mail it to Sheldon's Jewelers because they are trustworthy and fair priced and I know I'll get the best products and the best repairs for the price including the cost to ship. My money is my mouth and I would do business with Sheldon's Jewelers before I would do business with any corporate company ever. So if you're looking for the most authentic and gorgeous jewelry for any occasion visit their website and I guarantee you'll find something for everyone in their store and if you don't find what you're looking for you can communicate with the owners (Father and Son) they will work with you to create anything you might be dreaming of within your budget. The store is set up beautifully and on any given day you might see a grandchild or two assisting them with their work. When you walk into the store you feel like family and you will never experience that uncomfortable pressure to make a big purchase like you would get from a slimy used car dealer or at a corporate Jeweler such as Kay's, etc., who are likely to hire employees to make sales but have no educated background in precious metals and stones. Sheldon's Jewelers will never disappoint you and with internet access I wouldn't recommend going anywhere else ever no matter where you live. read more

Be careful with your gold jewelry! I foolishly didn't speak up when I brought 2 watches belonging to my dad into Sheldon Jewelers for batteries. I was told the gold watch wasn't working even with a new battery and the silver one was fine with the new battery. I thought it was odd when he asked me what I wanted to do with the gold watch. I said "i'll just bring it back to my dad" He said "oh, I didn't know if you just wanted me to get rid of it" He gave them both back to me and I took them home but the back piece on the back of the gold watch was missing. That piece was gold and probably worth quite a bit of money. Since he pays cash for gold he knew exactly what he was getting (taking!). I didn't notice until I got home that the piece wasn't put back on the watch. At that point I thought if I went back there and said something he'd probably say it wasn't on there when I brought it in. That was no mistake not replacing that piece. It all made sense when I thought about him saying he thought I might want him to just get rid of the watch. Sadly that watch was a retirement gift for my dad. Definitely gold and worth a lot of money. I'm embarrassed that I didn't go back and say something and aggravated that this definitely happened and he got away with it. Who knows how many other times this has happened at that store. read more