I use to work in the dental field and I would highly recommend this place. Doctors are great along…read morewith the assistants and staff. My son will be in braces for a while so we will get to know them pretty well.

Our daughter, Maddie, is soooooo thrilled with the staff at Aspen. They all have so much fun…read moretogether and work very fast. Get us in and out quickly but professionally! We moved here from Denver and are so glad we found Aspen Ortho to take care of us here in AZ!!

I called to find out whether I needed an in‑person or Telehealth appointment because my…read moreprescription had run out. I asked for a call back with answers to my medication questions--no one ever called. When I followed up, they promised someone would contact me within 24 hours, which never happened. Later, I found emails claiming they offered me an appointment (they didn't) and even claiming I asked for a supervisor and hung up (also untrue). They mishandled my prescription repeatedly, submitted wrong information, and refused to call the pharmacy even though that's what the pharmacy required. Now they're insisting they gave me appointment options I never received, and the medical assistant is ignoring me. It feels like retaliation for simply expecting them to do their job.

Like many of said, scheduling an appointment does get scheduled out really far, like months! I…read morethink they go off of the most urgent ones. I think when I call to schedule I'm not getting this location though. I've been about 3 times, not a long wait at all, always on schedule and felt like the doctors always met my needs and actually listened to me. I had 2 of the nurse practitioners and they were great! Got the referrals I needed.

As soon as I walked in the receptionist greeted me with a smile and got me all signed in. The…read moreoffice itself is very nicely decorated and there's lots of comofortable chairs and a couch so waiting wasn't too big of a deal. I did have to wait a little bit longer than some of the other people waiting but I was a new patient so I had more paperwork to take care of and they were returning patients. The nurse brought me back and took all my information down. She was very friendly which is wonderful when you're telling a stranger your sensitive personal information. The exam room was decorated very well also so that along with the friendliness of the nurse made me feel really comfortable. The doctor that I had was Janice Reynolds and she was also very friendly. She asked a few more questions about my health history than the nurse did it was still relaxing and I didn't feel uncomfortable about anything. The exam itself was very quick and nothing out of the ordinary. Before she left Janice let me know that they will call me with the results whether they're good or bad which I like because it's nice to know what's going on with your body.

You walk in to an empty waiting room without the typical window to arrive to. Walk around wondering…read morewho you're supposed to talk to. If you're lucky, about 5 minutes (10-15 more likely) a staff member with an iPad approaches you to see if you've been checked in. I get that its supposed to feel more comfortable and less like a doctors office, but they really need someone to stay out there. Wait times are typical of any doctor I've been to (between 10 and 30 minutes). The real reason I am giving this specific office and the specific doctor, Deidre Russell a 1 star review is lack of bedside manner and failure to communicate anything. On more than one occasion she made me make an appointment to get test results that could have easily been given over the phone. Not only that but she didn't even give them to me, she sent someone else in to do it and they had to go ask her what to do next and she STILL didn't bother coming in.

This place tends to be hit or miss for some people but I've never had a bad experience here. Not…read morethat I enjoy going to the doctor, but I was in, out, and on my merry way yesterday in an hour. I received X-rays almost immediately after checking in, the nurses were all kind and efficient, and even though my foot wasn't broken, the doctor very quickly identified the issue. And you know things are bad when an urgent care actually sends you home with medicine. That means you done messed yourself up, so I want to point out that the care was more than efficient until I can see my primary care physician.

The female Dr I had PATRICIA lacked empathy compassion and skill. She did not examine me and was…read morevery odd. She seemed high off pills. I asked to see a new Dr and then she said no that's not possible I'm assigned to her and her only . So I walked to the front desk and very easily got a new Dr. psycho much???

Have been a patient since 2015, love Dr. STOECKMANN., she always listens and has always referred to…read moregreat specialists. I feel confident with the care I Have received there.

This place is horrible. Now I remember why my husband left this place and found another physician…read more I wosh my MIL would leave as well. You call the number and it's a dispatch center. You can't even call and talk to the actual dr office. They have to see if they're available and then put you through. I put a call in Thursday for an in home care prescription for my MIL since insurance takes more than 30 to deny or accept it. No one called me back. I put another call in friday and they said they'd get it on over to me. The office has closed and still no script. This place is ridiculous and I'd never go back. Will be talking to BIL and husband about moving their mom to another dr.

Do not go to this place. I was there for 5 minutes to get a prescription for a sinus infection. I…read moresaw a nurse practitioner, and they billed my insurance company over $700 and then sent me a bill for $115. When I called to complain, they said the balance would be dropped but then sent me to collections.

Dr Ina is a really good doctor hands-down he really listens to your medical needs he really cares…read moreabout his patience thank you.. for being compassionate about my medical issues

I was having a really hard time finding the right OB-GYN who made me feel heard, understood, and…read morecared for. During my visit she took the time to listen to my concerns and never tried to rush me through my appointment . I can tell she's a really caring person , She's warm, patient, and genuinely listens something that's hard to find these days. Thank you Dr Cordeiro!

My appointment went great and I would definitely recommend this place to anyone. The office staff…read moreas well as the doctors are great.

From registration through discharge the staff were accommodating and helpful. Our team of PA…read moreTanner, Joshua the nurse, and Jessica the tech all listened to concerns and provided immediate assistance as well as explanation of treatment. Staff were friendly and got to know the patient and spouse. They were efficient but didn't appear to be rushed when pricing treatment. My husband came in for back issues and we were in and out in a couple of hours.

My boyfriend had gotten into an accident on his motorcycle and we came here because it was the…read moreclosest hospital. We waited an exceptionally long time until we were seen despite how much pain he was in. After we finally got called back into the room they treated him as if it was a joking situation. They wanted to put him to sleep using ketamine and he was very concerned and instead of comforting him on the drug they got offended by his questions. Now once he finally decided to let them put him to sleep they had told me that i might want to leave the room because when he wakes up he might tell me that i am going to hear about how he might talk about other girls he likes... as i am his girlfriend trying to stay by his side in a very traumatic situation for the BOTH of us. As he was waking up they brought a fake hand in the room to make him freak out even more to make him seem he had lost his arm. ketamine isn't a drug you wake up from and expect A DOCTOR to "prank" you. After 10 minutes of him being awake he told me to get the doctor because he was going to throw up due to there being too much medicine in his system, when i went to grab the doctor he acted annoyed and didn't hold the vomit bag up to his mouth so he vomited all over his shirt. VERY UNPROFFESIONAL EXPERIENCE. they made his wrist WORSE. he had to go to a specialist to get his wrist ALIGNED BETTER. Overall experience was from hell out of 10.

Recently went in for a hearing check up and had a great experience! Very informative and excellent…read moreservice.

The doctors are good. The receptionist however made an appointment for me in Sunlakes when it…read moreshould have been Maricopa. Instead of admitting she made a mistake she said she told me Sun Lakes when she did not. Also now they are charging to visit the office.