I saw Dr Gruhler for a crown after cracking a tooth while traveling. The overall experience was great and the team went out I'd their way to accommodate my schedule and refer me to an endo when I needed a root canal. Excellent experience. read more

Office charged my card without providing the notice required by their own policy. When I raised it, they refused to address it and then dismissed me as a patient! Not the way for a local dental practice to treat its patients. read more

The explanation of my choices was very illuminating. Dr. McConnell addressed a problem I was having with a pharmacy, and went much more than "the extra mile." I felt at ease immediately. A rare gift for connection and communication in this day and age. The work has always been top notch. Worth every minute of the time I spent. Thank you so much, Dr. McConnell and Team! read more

Been a patient there for the past 10 years and recently experienced the worst customer service - they simply don't care about retaining patients. I literally told them why I was dissatisfied and was going to find another dentist and they simply said "Ok" - soooooo, I am now going to Preferred Dental Care and they are FANTASTIC - give them a try if you're fed up with the rudeness at Marin Modern! read more

I arrived 17 minutes late --4:17 for my 4:00 pm appt for a teeth cleaning. I received a call from the office at 4:10 saying I was late, was all ok. I answered I am runnig late but can be there in 5 minutes. I arrives at 4:17 and was told sorry, I missed the 15 minute deadline for my appointment and there would be a $100 cancellation fee. I said I am here and want to have the remaining 45 minutes of my time. I was told the hygienist had just left to go home. I have been going to this dentist office for over 16 years, never missed an appt and have never been late! They have just lost my business and I think they have become greedy! I do not recommend them -- money is obviously more important than steady and reliable customers. read more

Be careful with them! You might get forwarded to collections without being told. They say they tried reaching out to me multiple times through mail, messages, email. None of this is true. read more

I never saw the dentist once. Said I need treatments that I didn't. Staff varies between great and snarky. They look fancy but aren't great.

Good dentists and care, odd billing practices and an exorbitant cancellation fee. Asked for an invoice to close my account and they just charged my card and sent me a receipt. read more

Dr. Gruhler is a great dentist. I've had plenty of good dentists- I probably considered them great at the time. Until I saw Dr. Gruhler. He's makes you feel comfortable, is thorough, and keeps you well informed. He designed a plan to help me feel and look better- without me even asking. The rest of the team is wonderful, too. Highest recommendation if you're looking for a new dentist. read more

Dr. Colton Gruhler & Krista are wonderful dental providers! I recently chipped my front tooth and visited Marin Modern Dentistry for the first time to get it repaired. I have extreme dental anxiety, and they provided so much comfort during my visit. The service was painless, comforting, and I left feeling very confident with my new smile. In fact, my teeth look better than they did before the injury. Thank you to Marin Modern Dentistry and my providers for making this experience so easy. I will be referring them to others and returning. read more

WORST EXPERIENCE OF MY LIFE!!!! I received a crown from this practice that has never healed. When I initially had it done I was in excruciating pain with horrible swelling and infection I had to go to Emergency twice for antibiotics and X-ray and eventually a head CT. The crown that was made in the office although convenient is too large for the space and is pushing on the next door teeth causing pain and discomfort. I have now gone to a specialist that states the tooth needs to be removed and I need a bone graft and implant!!! Also I still continue to have an infection there. The kicker is Marin modern dentistry had told me the bill would be removed and now after a year of pain, torture and much out of pocket expense with ER visits and specialists I am being sent to collections! Worst practice ever I wouldn't send my worst enemy there..... just don't. read more

Zero stars. Please find somebody else who actually cares about their patients. The person who owns this office also another office in southern Marin. These people care first and foremost about your money, your ability to pay them, and that's it. Do you have dental insurance? Still not good enough for this dental office because they'll still complain that their 6 not getting reimbursed sufficiently enough from your dental provider, or that they're getting reimbursed too slowly, or incorrectly. Bring your credit card so they can "put it on file" so they can get payment from you before your dental carrier. Like me, run like the wind away from. read more

Always quality service and the cleanings are gentle and top notch. Front desk team is wonderful also.

Dr Vierck is outstanding! Got my first implant and she was so encouraging. She explained every step and eased my angst. She did an excellent job. She's a perfectionist!! The office staff is so friendly with excellent follow through. Dr McConnell is wonderful too. Highly recommend! read more

Love this office - Dr. Makenna Vierck and her team are absolutely REMARKABLE!! I literally can't say enough about the attention to detail and concern toward me as a patient. I feel the sincerity of support from Dr. Vierck and her team every single time. Then you have the front office staff - Consuelo is a beast at customer service. Clearly she is designed for excellence. Her knowledge and expertise in dental insurance is so helpful when calling in frazzled. Don't know if Consuelo or her boss will read this but she deserves a merit increase! Consuelo consistently holds a professionally kind space for patients and families. Love this dental office - don't enjoy my reason for going but when I MUST be seen, glad it's this team of outstanding individuals! Thanks team! See you Thursday! read more

Just had another fantastic experience with a Cerec crown done by Dr. McConnell - I have five of these now, and every time Dr. McConnell is incredibly supportive, professional, patient, and caring - and he checks with me along the way to ensure I am comfortable and not experiencing excessive pain. The results always look and feel fabulous, and Marin Modern Dentistry (MMD) continues to actually improve my dental health into my 50's. I will also add that the Dental Assistant - Crystal - was absolutely incredible - super-professional, gentle, and engaged in very step of the procedure. Anyone looking for a high-quality dental practice with expert dentistry, caring dental assistants, and super-efficient hygienists would be wise to go MMD...! read more

Very difficult to reach them on the phone. Mostly get their answering service during normal hours. Their non Insurance rates seem over inflated. So if you don't have Dental Insurance I would recommend you look elsewhere. Seems they always want to bid deep root cleaning which really doesn't need to be done. Seems like that always want other non essential services. read more

I've waited a little over 24 hours to write this review because I really, REALLY wanted to give a five star review. Jessica at the front desk, the dental assistant and Dr. Daniel were all very kind and helpful. Here's the story from my perspective: My dentist is closed on Friday and Saturday; plus I wanted to find a dentist in network who wasn't a premier dentist because I do live on a fixed income due to a chronic illness and frankly even with dual coverage, dental treatment is expensive and NOT ONE dentist in Marin County will bill my secondary. Much to my excitement, the office was able to get me in the next day; you see, I'd eaten salt water taffy from the Dollar Tree on Thursday and it was hard, got stuck to my tooth and yanked part of my filling out; ironically, during this high tech visit the photo showed a crack in my tooth and some decay as well. Dr. Daniel told me a crown was the only way to go due to the large size of this filling; and they do them right there in the office; I was skeptical, very nervous, but, hey, I'm all about saving my teeth so, I agreed to the crown. This was fairly urgent, I was in pain and I trusted Dr. Daniel. I've never experienced this high tech equipment. During treatment I realized they'd not done color matching, I was assured by Dr. Daniel that the computer does all that, he told me that my color was "A2" something I knew from having previous crowns done. He got to working on the computer to create the crown, then a machine pumped it out; Dr. Daniel fitted it, made some minor adjustments to the bite and then said "I'm going to do some art and crafts on it, I'll be back" a few moments later, he was back to cement the crown in my mouth. This entire time, I'm at ease, I trusted this would be A2 color and match the crown RIGHT next to it. He had me bite down with the blue paper once more just to make sure, and then cemented the crown. I rinsed, took a look, noticed a blue tinge, but thought it was from the paper for the bite check and thought I'd brush it off at home. Upon getting home, I decided to take a photo to send to my sister; so excited about this new crown and realized it's tinted gray on the buccal side of the tooth; the side that shows when I smile; the occlusal side matches the crown next to it; as does the lingual. I don't know if that's the arts and crafts Dr. Daniel did, if he thought it should look like it did PREVIOUSLY with the big silver filling that it had in it, but had I known that wasn't going to brush off, I would not have left the office. I called right away and was given an appointment to come back on Wednesday afternoon. I'm nervous; this crown will have to be removed; I'm extremely anxious about dental work as it is; and get "laughing gas" for cleanings as well as crown removals, deep fillings or root canals mostly due to having fibromyalgia so the nerves in my body have crossed pain signals; so this will be very stressful for me. Add to it that they charge extra for the gas, and that's more money I have to spend for a color match mistake that was not my doing - as a matter of fact at no time prior to cementing the crown was I asked to look at it, only asked if the bite felt right. It is my hope that I can up this to five stars after the visit on Wednesday and continue on with this office because the staff was very helpful and extremely friendly. It takes a lot for me to change dentists, I was at the same place from age 17-53 so and only three years with the previous dentist. The fourth star is for the great music, air conditioning, lavender scented blankets and neck pillows (I didn't use), the water, and smoothies they offer; plus everyone there has A+ personalities. Pictures will follow after Wednesday's appointment. read more

Marin Modern Dentistry - General Dentistry Near Me - Novato, California

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Marin Modern Dentistry is such a professional, honest, and friendly outfit... I've been lucky and grateful to be under their care for basically the past decade, and I'll keep going back (as long as my insurance allows for it, lol). I've been seen for cleanings, fillings, and orthodontic consultations, and the staff at Marin Modern Dentistry has made all of that a breeze for me. I actually look forward to my appointments there (crazily enough). I wouldn't hesitate to recommend their office to a friend or colleague; just be prepared for good conversation while navigating around a dental instrument in your mouth! read more

Guess I'm going to have to find a new dentist. I've been going here since middle school and now it's all of a sudden impossible to make an appointment. I have called the front desk at least 20 times at different times in the last two weeks trying to get through and no one ever answers. I left a message and I finally got a phone call back and the entire message cut out. I am a teacher and can't answer the phone whenever it rings so I asked for a call back after school, and now haven't heard back. At this point I give up. 1 star for the customer service, all the hygienists and dentists have been great, but if I can't come in to see them, I can't give any stars. read more

The best dental experience since my childhood dentist. I had not been to the dentist is almost 5 years due to an incident that created much fear and anxiety. Dr. McConnell's great chair-side manner and proficient skill, put all of that to rest. The office staff were all so inviting and attentive as well. I had a crown and 2 fillings done in one sitting. All done in a timely manner and with great care. I highly recommend Dr. MConnell and his staff for all your dental needs. read more

Dr. Makenna Vierck is amazing. She really cares about your results and is amazing at explaining the process. Loved my root canal / internal bleaching process. She saved my teeth from crowns. And the staff in Novato is equally special. I had a personal emergency and they went above and beyond to help me make my appointment. So sweet. Even my 2 year old said, "Dentist. So nice." I can't say enough about them! read more

Are they going out of business? I called a month or two ago and no answer, no response to messages. After weeks, I finally get through and they tell me someone was out sick. I try again last month and no answer for four weeks, no return calls. I finally get through and they say they were short-handed and didn't get my messages? This won't sustain. I am going somewhere else. I assume other people will too. read more

They are the best and they have a plan that you pay for yearly and cleanings, exams, X-rays and fluoride treatment are covered at no additional cost. read more

I went to MMD After my old dentist decided not to return to practice and all my kids and husband went as well we were referred to them by a friend. I liked there yearly treatment plan as we do not have dental inssurane. Well all of us had a HORRIBLE experience. One son was treated badly, my daughter had retainers made that do not fit and they have "fixed" twice, my crown is supper painful and still hurts, Their accouting system is odd and every time I go there they are trying to collect money from us without fully exposing why. I said I couldn't make an appointment and they still keep trying to get me to come in on the day I cancelled. They NEVER seem to check their phone message apparently!!! HORRIBLE go elsewhere. read more

Best dentist care in Marin. Super efficient and considerate. Recommend 100% Dr Vierck is outstanding. She's done two of my crowns and by far best dentist experience I've had. read more

This was my first dentist visit in over 2 years and it was the most thorough and pleasant dentist and hygienist visit I have ever had! I highly recommend Marin Modern Dentistry. read more

Canceled my appointment after a terrible experience with the front desk staff. Was coming in as a new patient for an exam and cleaning. Cleaning was about 6 months out. My exam apt was cancelled so I called and was rescheduled to the same day as the cleaning. Awesome I thought! Then informed them I cannot do X-rays (pregnancy) but had my previous dentist send over prior imaging. After going back and forth for days via phone call and text they said it was policy to get X-rays and I had to do it or cancel. Preventive care and dental care is so important especially while pregnant. They said the only way to keep my apt was to have my doctor send a medical clearance letter stating I could have my teeth cleaned. My doctor shared my thoughts in how ridiculous this request was. I was seeing a dentist prior to cleaning who I thought would okay me to see a hygienist. I've had teeth cleaned while pregnant before and it was never an issue. I scheduled with another dentist in the area who were wonderful and did not require medical clearance for cleaning or X-rays while pregnant. read more

I've had wonderful experiences getting my teeth cleaned here. Ronnie is absolutely awesome. Gentle and thorough and so so thoughtful. The whole team seems genuinely invested in my care. So happy to find them. read more

The Staff, I found extremely incompetent as well as The Doctors! I was continually Over-$Billed for work NOT rendered. Truly believe they were' falsifying info, too my Ins. Provider for there own hidden profits. I was continually fought tooth & nail with there billing dept. (to come up in a lose/lose scenario) // I was consistently cancelled on most appointments with excuses, that didn't make sense (Lied too!) // They may have very fancy equipment, with all the Bells & Whistles, but there arrogant attitudes projected upon arrival, just doesn't sit well with me! I advise you to $pend your hard-earned Cash, elsewhere! read more

Best dental experience ever, Dr Vierck is a perfectionist and at the same time very sweet (she may not be human), she has a way of making you feel comfortable by taking the tension out of the dental visit. I highly recommend her and everyone else at Marin Modern Dentistry. read more

I ended up coming here (on a referral) only after my previous dentist visits were costing me a lot out of pocket, even with excellent dental insurance coverage. I've been to Marin Modern Dentistry three times (just for maintenance/cleanings) but I am really enjoying the visits, the people there are warm and friendly, and the office respects my time (by being on time for my appointments.) And happily, all my visits have been completely covered by my insurance. It is a comfortable setting and they make dentist visits easy and enjoyable. I do know, however, that they are very busy and book up quickly. I already have my next appointment booked! Dental hygienist Aimee, Dr. Jessica Dehnert and front receptionist Arden are awesome! read more

Love my dentist at this practice... he was kind, thoughtful, professional and although I was in the chair for 2 hours with extensive work done made it a pain free and easy experience. Thanks so much!!!! read more

I started going to Marin Modern after moving from San Francisco about a year ago, and it has been life changing. They are a great practice, everyone is super friendly and professional. Dr. Vierck has been amazing and was able to come up with a reasonable treatment plan for me (which requires a lot, but made me feel comfortable), unlike many other dentists. They are not pushy at all either, like most dental practices, and always suggest the right options and discuss them with you so you have an opinion, only focusing on what is the priority, rather than trying to collect money for the most expensive treatments. I recommend them 100 percent! read more

There's nothing better to wear than a smile, and Marin Modern Dentistry always makes mine shiny and bright... Another great visit. Everything was top notch per usual - friendly professional staff, and superior service with 5 star cleanliness. read more

Marin Modern Dentistry used to be a wonderful dental practice, until it hired Dr.Makenna Vierck. I had been a patient of this practice for many years. The office staff and dentists were the nicest and most caring. The other day, I made an appointment to simply have my teeth cleaned. To my great surprise, I was treated with total disrespect and told that unless I agreed to full mouth X-Rays, I could not be seen. I recently had cancer surgery, where I was specifically instructed not to have oral X-rays for at least 6 months. Dr.Vierck was determined that I still had to have X-Rays, regardless. She raised her voice and kept talking over me. She demanded that my oncologist document any exception and that this was a new office policy. Dr.Vierck was all about enforcing policy, in complete absence of critical thinking or accepting an individual's unique needs...no compromise or thinking outside the box. read more

It is a very pleasant experience here. I love Courtney and Rhonnie for hygienists, but they are all great! They are savvy and want to make you happy and healthy. read more

Excellent customer service and efficient dental office. They have it together! Tina Marie Rossi read more

I have been going to Marin Modern Dentistry for probably approx 20 years and during that time I have moved jobs and always tried a dentist nearer to my new location, and each time it never felt as good as the experience here. All the staff members are so friendly and create an atmosphere of trust and caring. It is also a very diverse group of staff members which is reflective of the leadership of Dr McConnell. All my life I have been terrified of going to the dentist-except here- there is something special in the environment that creates a non-stressful experience. 5+++ stars! read more

I was a patient of the Novato Office for about 10 years. I am no longer a patient of this practice--the have been big changes and not for the better. The hygienist was excellent but left the practice. The dentists were mediocre in my opinion because their diagnosis regarding a crown and referral to an endodontist was wrong. A second opinion solved the issue verysimply --saving me about $5,000.00. The Novato Office sent me to their new Mill Valley Office after a change in insurance plans with the same insurer. The administration of the office for claims, pre-approvals is a burden due to having to constantly resubmit pre-approvals. The hygienist was not as thorough a the professional in Novato nor personable.The three times I saw a hygienist in Mill Valley, I saw a dentist once for 3 minutes max. Also, be careful to review your bills as they will charge you more than the agreed upon, contracted price with the insurer. The practice owner, Dr McConnell hires young dentist usually just out of dental school without much experience to assist him in his practice. Hopefully this has changed. I feel this practice is more interested revenue per patient than the patient. I would not recommend this practice. read more