A very nice Marina!!…read more I came here to visit my friend who has a boat here. It seemed quiet enough to me, nobody was really here that day. Plenty of parking, and it was pretty easy getting the boat out and later back docked. Seemed like a nice Marina to me!!

We put a deposit on a slip a few days ago. We were then given a copy of the rules and regs to read…read moreover. That is when I realized we would NOT be able to live up to the "no more than 14 nonconsecutive days on your boat" stipulation. We spend a lot of time on our boat especially in the summer so that would not have worked for us. Plus a substantial fine if not adhered to. I emailed the manager, Sheila, WITHIN 48 hours that we would have to cancel for that reason, only to find out our $560 deposit would not be refunded!!! Not even in part! I emailed her back stating that NOWHERE was this posted or made known which Sheila never even bothered to respond to. This is a policy most businesses adhere to as a common curtesy to customers. But not Shyster Sheila at the TYEE!!! And the marina is not even that nice...for sure. Barely adequate is about it with no shore facilities to offer.

We have stayed at Arabella's 4 times over the past couple years. We have had a great experience,…read morenice people, clean docks, good restaurants nearby. Restrooms clean. Price for guest moorage was reasonable for the area

We have been here for guest moorage twice over the years and have always been happy with the…read moreservice and amenities. The facilities are clean and updated, they have free wifi and the location is close to town!

Tim was very knowledgeable and helpful. Thank you for the great service…read more "Tim was incredibly knowledgeable and went above and beyond to help. Excellent service!"

I had not used my boat in over six years. And I knew there were some issues that already needed to…read morebe fixed so I called Aaron's marine service and was able to get my boat in in about a week. The service was great they were very communicative and educational in explaining to me what was needed why it was needed and the cost was very reasonable. It has been a long and depressive couple of months for the kids so being able to have a fast turnaround and getting the boat back in tiptop shape with enough time to enjoy the rest of summer was amazing. If you have any issues with your marine vehicles this is my top recommendation!

William and his team take great care of the facility, the grounds are always immaculate. The slips…read moreand tie up's are always in good repair. The staff is always super friendly and are willing to help. Great location and super quiet.

I Moore my boat at this Marina. We love it, and the people who run it are great. The price is good…read moreit is clean. Close to a-lot of places. Best Marina by far over many!

We called to have 3 bottom cushions to have new more stable foam installed. They were removable and…read moreI brought them to them on S Tac Way. I did a request in Yelp for Upholstery and they responded quickly within 24 hrs. A few others responded but didn't want to do the work. So we brought them after negotiations and were done within the time frame allotted. I did take the foam out to cold wash and hang dry my covers. I will not recommend trying to even put them back together. We struggled! Lol. After getting them back on THEN we UTube how to.....!!! That way would have been much easier. So now we know. I'm very happy and can't wait to get them back in the RV so I can sit comfortably!! Hehe

I purchased a 5th wheel RV from them. It was wonderfully cleaned and well presented. There were a…read morefew issues found during inspection which they addressed as promised. When it was delivered to my location, the staff on site during pickup failed to give the transportation company the keys to the RV and it was locked. A call to the company resulted in having the keys sent priority express for next day delivery. All in all it was a good experience and a good buy. It was a good value. I would buy from them again.

Our water pump went out two days before a planned cruise ("it's always something")! We secured a…read morenew pump and called CBM first thing Monday morning. They reported they could squeeze us in Tuesday, but invited us to bring in the boat (room on their 60 ft slip)- we delivered the boat within the hour. Staff helped us with both arrival and departure! Jon then spent time learning about our deficient pump. His expertise with the electrical system was immediately apparent. They were able to replace the pump Monday & we retrieved the boat before closing. Given our experience, CBM was accommodating, efficient, and fairly priced; we will return!

I take no pleasure in writing these comments, I feel that anyone planning to take their boat into…read moreCommencement Bay Marina, (CBM), might want seriously reconsider. Here's why: 1. My boat is a 2018 Monterey 295SY. I had it trailered to CBM after it sat for two months in Seattle at Rockingham Marina, where none of the work to promised was completed. I had to lobby Monterey Boats to allow me to take the boat to CBM, because Rockingham was their go-to marina for boat warranty work. I asked Monterey to allow me to take the boat to CBM because I trusted Jeff, CBM's chief mechanic, and had been doing business with CBM for over ten years. 2. My boat arrived at CBM from Rockingham Marine a mess. Neglected, it had accumulated water in the cockpit and cabin that was molding under the carpets and seat pillows. I keep my boats in pristine condition so this was tough to see. At CBM my boat sat outside, canvas unsnapped, with no external power attached for about two weeks. After two weeks, it was moved inside where I thought work would soon begin. It did not. 3. I got on the boat personally while it was in CBM's possession only to see mold being created because everything in the cockpit area was wet. The boat has a full canvas top. It had been left unsnapped. I corrected this situation by moving carpets outside while rearranging a canvas that was sitting in the cockpit area, a new canvas to be installed as part of the warranty work. My boat was degrading before my eyes and CBM did little to stop that from happening. 4. The boat sat for two months before any meaningful work was done. Ostensibly, this was because of negotiations between CBM and Monterey over the cost of warranty items. In this time, a bid was taken for canvas work. CBM asked an outside contractor to give an estimate on the cost of installing the new canvas. The canvas guy looked at the boat, then issued an estimate of about $2400.00. CBM added $600.00 and sent the estimate to Monterey. It was an exorbitant estimate and CBM should have known that. Nonetheless, CBM sent it to Monterey who refused to pay. Fact: the new canvas needed about 10 snaps and a little effort to get it on the boat correctly. I gave up trying to get the canvas installed at CBM. Note: I spoke with the canvas estimator they used. He told me how he went about getting his estimate. His explanation was ridiculous. CBM should have known better. 5. I was to pay CBM for the boat's annual servicing, work that could have been done in that two-month period while waiting for Monterey to agree to terms. CBM did almost nothing in that time frame, preferring to wait until Monterey agreed to terms. This made no sense, considering I was paying out-of-pocket for the annual servicing. 6. The young lady that handles contacts between CBM and the builder ultimately put me in a very difficult position, one where I could no longer negotiate with Monterey. I ended up paying two thirds the cost of the warranty work because CBM made an offer to Monterey without talking to me. It was an offer that was too good for Monterey to refuse. 8. When the charges came in, CBM said they DID NOT change the oil and filter. When asked about the $450.00 charge for changing the oil, CBM's response was, "I was mistaken, they did change the oil". Within twenty minutes of taking possession of my boat, I checked the oil. It was dirty, and noticeably not new. 9. The horn was supposed to be fixed. It was not. The horn sounds as horrible as it did when I gave the boat to CBM. I was charged. 10. One mechanic left holes in the wall fabric when installing the CO2 detector (this boat is valued at somewhere in the range of $160,000 and $185,000, so holes in the wall fabric do matter). He also left part of the hanging closet (while working on the CO2 detector), on top of the canvas that was lying in the cabin. When asked about the piece that was part of that coat closet, the chief mechanic said his mechanic had no reason to be in that closet and it was not his fault. Truth: the mech had to go into the closet to install the CO2 detector. He simply did not finish the job. 11. When I picked up the boat, I noticed a portion of the new canvas was missing. When asked about it the next day, the chief mechanic's response? "It was never there." I knew that it was. They found the canvas two days later. CBM also swore that a cockpit table cover was never received. It, too, was found months later at CBM, grease covered, ruined. I trusted Commencement Bay Marina. Sadly, after over ten years of associating with CBM, that trust is gone. Note: I installed the canvas myself for about $50.00. I'll change the oil myself at the end of this season. I will have the horn and the wiper installed as soon as I get the new parts from Monterey. I am not mad. I can afford to pay. I am disappointed, not just at the poor workmanship, but at the belligerency of the mechanic when problems were brought up. I was a loyal customer for life. No more. One word: Dumb.

Excellent customer service is rare nowadays, but we found it with Wescraft! We had an appointment…read morefor Wescraft to take a look at several issues/questions with our newly purchased travel trailer. From the moment we pulled into the parking lot, we knew we had picked the right place! The office staff was friendly and had our paperwork in hand, They were prepared for our appointment and we were quickly looking at our list of issues with their professional, skilled technician, Jason. He knew his stuff and went through our list either correcting issues or explaining how things work in the trailer. Jason was patient when we asked follow up questions and did not make us feel rushed at all. We had expected to leave the trailer with them, but everything on our list was addressed and we were on the road, with our trailer, in about an hour. No charge. Wescraft's solid customer service and skilled employees earned our business for future repairs and maintenance on our RV trailer.

Friendly and commutative. Reasonably priced. The receptionist was very patient and helpful.read more

I hate buying large ticket items with all the pressure and risk involved. Darren Lamont at NW…read moreInboards made buying a boat an amazing experience. NO PRESSURE. Calm and relaxed -- he made sure he new what we wanted, telling us the first time we came to see him that the boat we were interested in was not for us. "I'll call you when I get something here that you want," he told us. A month later we drove home with exactly what our family hoped for. When the boat for us showed up Darren answered any questions we had. He speaks with few words and doesn't embellish or pretend to know everything about everything. What I'm saying is that you can tell he's telling the truth. On our test drive we had a small problem that Darren quickly diagnosed with a ballast tank. When we arrived back at the shop he sent us out for lunch while he fixed the problem. With the problem fixed Darren sent us home saying, "You're going to love this boat. Call me if you need anything."

Darren, Zac and Paul were the best. I'm new into boating, but they had a used boat that fit my…read morefamily's needs. Darren and I shared a few emails and texts, and settled on a price without a bunch of back/forth or games. Before buying from NW Inboards, I shopped at two other dealers who were no where near as straight-forward. At pick up, Darren set the pace according to mine -- however much time I needed was good by Darren. Zac quickly helped me get squared away with the new boat and Paul answered my random mechanical questions. The guys were a great team, professional and super passionate about boating. I learned a bunch from them and I'm 110% happy with the purchase experience. Best of all, my family is thrilled with our new boat from NW Inboards!