I was crewing on a 40' sailboat with the boat's owner. We had just sailed direct from Florida to…read morePuerto Rico, which took eight days. The owner wanted to get a slip for a day to fix damage the boat had incurred from a storm we went through. We motored into Puerto Del Rey on December 20, 2025 and stopped at the fuel dock to request a boat slip. We were confident we would get one since there were many open slips we saw while motoring into the marina. After about an hour, the office replied back that there were no available slips and we would have to leave. This is where things went "off the rails." My job as crew was finished, and I had to catch a plane. I got off the boat, but I was told I would have to pay. Pay for what? The boat owner who sat taking up space at the gas dock didn't even have to pay for that time. All I was going to do was walk up to the street and get an Uber to the airport. Nope. The marina sent someone to escort me to the office. As much as I protested, they refused to let me go. I was being held against my will until I paid $139.37. There were no products I purchased and there were no services rendered to me. They wanted me to get in a golf cart for a ride to the office and I even refused that. This marina is excessively expensive. Anyone who stays there knows this. I actually had been there twice before and found their boat slips expensive; although boat owners paid the fee - not me. However, what they did goes beyond "expensive." I bought nothing and received no services. I didn't even use their restroom, but they charged me $139.37 to walk under my own power to the street. Go here at your own peril.

If I could afford to buy a boat, I'd put it at Puerto del Rey. This is my favorite Marina. It's…read morelots of fun. Everyone I know who has a boat here is very nice. My father in law used to here a boat here and everyone was nice, even the staff. You don't have to have a boat to enjoy the Marina. There are some boat charter and excursions that operate from here and there are good places to eat. One of them is La Cueva Del Mar which is excellent.

We had such a great time today! The beach was fantastic, the food was great, the snorkeling was…read moreawesome, and we even saw an octopus, and above all the staff were amazing and enthusiastic helpers and supporters of our fun today! Definitely pick them for your next catamaran, snorkeling adventure

This is a tourist trap. They packed this boat to the brim and it was uncomfortable for most of the…read moreride. The music was AWFUL. They played only a handful of Spanish music the rest was catered to the white tourists. The lunch meat was slimy. The buffet was just not good - very basic- no savor. The other word thing was the mother who undressed her little girl in front of if everyone - wiped her down completely while men looked . The father just smiled. It was so weird having a new born, a toddler and school aged kids on a catamaran tour with liquor being served. This was weird and shameful. Don't bother.

We came here with hubby's cousin to take his boat out for a sail to Icacos. Entrance into the…read moremarina was easy. Parking was not a problem and the staff was very friendly. We waited while they prepared the boat and then we set out. When we returned, we watched them dry docking another boat and it is obvious that they take very good care of the boats here. We were able to shower off the salt and sand from the day's outing in their very clean bathrooms. After getting fresh and clean, we hung out for a bit, waiting for his boat to be stored and then headed back home. Epic trip.

This resort was recommended to us by some friends, and I found it clean and family friendly…read more The grounds are beautiful and expansive, with golf courses and tennis courts. Our room is big, and we were able to check in and go to our room two hours before we were supposed to. My only complaint is that the glass divider on the shower isn't as good as I'd hoped, and water leaks on to the bathroom floor when you shower. As for food, we had sushi from the Okinawa restaurant which was DELICIOUS. Our server, Angel, was also very courteous and attentive. We did have to call and make a reservation in advance, which seems to be the norm at the resort, but the food was well worth it. I especially enjoyed the Alaska rolls. My experience at El Conquistador was pretty good. My only worry is that you might run out of things to do if you stay longer than a couple days.

I went to this hotel for a conference. Like the other guests stated it is very very loud…read more Due to flight delays I got in around 12:30 at night. I stood at the front desk for over ten minutes and no one was around. Finally a man that worked there asked me if I've been helped. Told him no, he went into the back and got someone. I'm greeted by a guy in a warm up suit with long hair. Not an expensive resort look. My room had a beautiful view. Room problems : the shower handle fell off when I turned it. Shower curtain smelled terrible The water was warm but not hot in the shower. No hot water from the bathroom sink. As this was a conference everyone ate together. The food set out for the conference was terrible. Breakfast food was cold each morning. Lunch food was ok. Dinner food was cold also Went to Ventanas (spelling) got there at 7 Dinner did not come out until 9:15. Food was terrible. Checkout the desk clerk did not ask how my stay was. I told her the room needed repairs. She said I will get someone up there. She didn't ask what kind of repairs. I asked if she wanted me to tell her. I told her I don't know if it mattered . My only good thing was the people I was with.

A great experience with Captain Jimbo, Herbert, and Ralphie. I've never seen so much coral and…read morefish. Ralphie made sure to show me the best spots and Herbert took some great photos and showed us some of the local sea creatures. They served a tasty lunch, fun music, and of course a kick a$$ rum punch. Can't wait to do it again.

I had so much fun, can't wait to go snorkeling with them again!…read more The Captain and his men Scott and Herbert were super friendly group of guys that gave special attention to everyone on board. They gave us instructions for snorkeling, and helped everyone to securely fasten their gear. We stopped at three spots for snorkeling. The first one were very close to Icacos Island, which was deliberately in a shallow area, so first time snorkelers like me can get some practice before going into deeper waters. The other two spots we stopped were in the middle of the ocean, among the reefs and vast expanse of the Caribbean Sea. Herbert, an experienced diver that guided our tour, dove down and flipped lots of rocks and caught little star fish, urchins, shrimps, crabs and other interesting creatures for us to see. It was amazing, and something I couldn't have done if I were on my own. Snorkeling is such an easy sport, even though I've only swan in water parks before, I find it easy to swim the sea with no problem. Lunch was prepared by them, with cold cuts, cheese and sandwich bread. I'm not a fan of these type of food, but I didn't expect hand pulled noodles in the middle of the sea either. Food was not the point of this trip anyway. If you don't like these food, you can always bring snacks and just put them in the cabin downstairs. In the end, we sailed by this small piece of land and saw iguanas climbing up the trees. It was really nice. I learned about this tour rather late, so I didn't meet the book online window (at least 12 hours ahead), had to call in and make reservation. I would recommend everyone taking advantage of their online booking system, it is real-time and you get $10 off.

This has the opportunity to be a lot more. There were a few things that happened that really…read moreimpacted our experience with EGB. I wouldn't do it again. You still may have a great time. It is a fairly priced experience that includes good food, drinks, and is ultimately a great day not at the office. The positives are all over the reviews. My picture is from the charter even. Let's talk about what happened to detract from our experience. Captain Dan drank openly and had at least two Medalla cans of beers on the way back into port. This is unacceptable on a paid charter. Really big deal. I'm not sure what the laws are on this but my pilot, Cab driver, bus driver, doctor, and anyone else responsible for the well being of others can wait to drink after hours. Captain Dan started the charter with a quick argument with Charlie. He used the explicit and profane language quite loudly without apologies. The first stop was supposed to be 150 minutes but was only 70 minutes including the meal; so no beach time. The whole charter ended at 3:30 which was an hour short. The snorkel mask had a poor seal which allowed water into the mask. No legit snorkel vests also. The stops were really choppy. This was not snorkeling for a beginner. I can't imagine anyone doing these stops with no experience. There were strong currents near big rocks. The ladder on back was challenging with as much bobbing as the ship did on stop 2. I can imagine older folks having a really hard time. He can't control water but can pick stops accordingly. The commentary was really poor. We learned about the boat, his business plans, and his thoughts on politicians. Information on sailing, the ecology, the reef, or even the history of Puerto Rico wasn't there. I can't tell you the name of the islands, boats, currents, or anything like that. No sailing chart was shown. I can tell that Four Seasons and Disney are interested in investing in the West coast and some things about the US Treasury. The bathroom sink has not worked since at least a month. He made an announcement about it. I was able to glean this from a few TripAdvisor references. So food prep and guest hand washing happens in the same sink. Get the folks some hand sanitizer. They do a great job on prepping for motion sickness because it will be a ride against the currents with some choppy waters. I'm surprised I didn't get it. I had a good time because I was on vacation and on a boat with great weather. Charlie was great, too. The marina was amazing and there was even a shower facility. I wouldn't go back, though.

I had the most amazing time with Captain Dan and Ingrid. We got to the boat earlier than our…read morescheduled time (thanks to a driver they recommended), and they were kind enough to let our adventure start early. We stopped to admire a ship that is going to be used in the next Pirates of the Caribbean movie before heading out to the open water. Ingrid and Dan were more than accommodating. They even let a few who wanted to sail the boat take the helm. One was a born natural. We got to our main snorkel site where we were told we would have about 1.5 - 2 hours to enjoy the water before lunch would be ready. For those of us who had not snorkeled before, he took his time to explain how to put on the mask and how to use the snorkel. He made sure we were all outfitted with the appropriate size flippers as well. He made sure we all had swim buddies and told us what kind of sea life we'd see in the area. The lunch they provided was amazing and plentiful. (I LOVED the mango salsa). Drinks were plenty (water, soda, beer, and RUM PUNCH!) Ingrid also brought out some fruits and banana bread for snacks later in the day. We were given the option of what we'd like to do next, more sailing or more snorkeling. We ended up on a little sand island with even more clear water. The day just kept getting better and better. When we got back to the marina, Ingrid called our driver to pick us up, and provided us a key to the shower to get rinsed off. All 6 of us girls had a great time. I look forward to going back to Puerto Rico and taking on a new adventure. This is much more exciting and relaxing than one of those over priced catamaran tour boats.

Beautiful marina located near Condado Beach and the San Juan Cruise Terminal…read more For over sixty years, the San Juan Bay Marina has been the site to book a fishing charter or sight seeing cruise. Perfect place to watch the sunset or catch a sunset cruise.

Scary place, if you get rooms to the end, on ground floor. This building is aside from the main…read morehotel, it's a 2 floors building, close to next door private house. Be careful, there were someone trying to break into our room, jacking up the door, around 3:00 AM. Affortunetly, I was awake, started screaming for them to go away, and immediately call front desk, who sent security to check on us. The night after, our last night there, I couldn't sleep, stayed up all night. Be careful, try to get rooms on main building where the front desk office is at.

I ended up staying here due to my flight being cancelled and being placed here. During such a…read morefrustrating time the employees and general manager did everything to make us feel at peace. I had an easy check in process! The views from here are breathtaking! This is a must if you're visiting Puerto Rico! 10 out of 10 experience. The room was very up to par and also has amazing water pressure/ hot water which is not very common everywhere in PR. I will definitely be coming back to stay my next visit to PR.

This marina is like the younger sibling to what Yacht Haven Grande is in Charlotte Amalie Bay…read more Located only five minutes away from the airport, this Marina is the second option for mega yachts to dock with for long term stays and has a really cool refueling dock. We love this area because of a few of the restaurants, shops and grassy walking area for our dogs that line the entire marina and is very well kept (maybe more so than Yacht Haven). The office team here is super cool and efficient (which is not found a lot out here!), and you'll need to pop in for a pass, if you are parking you car here for the day while you go to Water Island with the water island taxi that docks next to Tickles Pub. Tickles is one of our favorite places to get breakfast or bunch and Scoops and Brew is THE best for coffee and ice cream with a entertaining area to eat your treats while your kids are entertained with toys (see my reviews for both places). The dreaded AT&T store is here with their crazy line hasn't died down since we were all allowed by the government to go outside again after the hurricanes, and Style a Dog, is the best place for doggie supplies and grooming services (post hurricane). This Marina and all of its shops did well with the hurricanes, you'll only see few dighys that are half sunk in the water. Gourmet Gallery is open as well, still charging their exorbitant prices for groceries, which are higher than ever and there is a laundromat here which I can imagine is off the hook busy because unless you have mega generator that can support 220V appliances, you can't use your washer or dryer at home. The parking lot fills up quickly and the security officer patrolling are like Nazis, you will not get away with parking for more than your allotted two hours or with making up your own parking which is popular here on St. Thomas. The minus one star is for the way the shops here price everything, its waaayyyyyyyy tooooooooo high. I understand people with mega yachts have a lot of money, but the common folk which are residents keep your businesses going for the most part. I think ya/ll need a reality check on the pricing for what you are selling which is 20%-30% more than anywhere else on island. If you are docked at crown bay which I'm told cruise ships wont be in this area for a while, this is worth a quick trip across the street. #St.Thomas #USVI

The ride was smooth, with beautiful scenic views of the water. We stayed on top of the yacht to…read moretake pictures, or you can go to the air-conditioned area if you prefer. The ride is about 30 minutes but you are only 5 minutes from St. Thomas airport. They do offer a discount for senior citizens, which is nice!