5 Stars was easy choice.
from start to finish every single employee smiled and spoke whether i was dealing directly with them or not.
Mike took care of the sales portion, including taking extra time to show me features of the new boat, since it had been 17 years since i owned one.
cant get real exited about the financing and paperwork part of the process, but Wes was very thorough and transparent in his explanations.
that is usually when the obvious desire to please you ends. Not with Ulrich Marine. They gave me some appreciation goodies, and invited me to a tournament they host.
STILL NOT FINISHED....once realizing the key to the rod lock bar was not with paperwork, they located key next day and mailed to me.
i am an hour and 45 minutes from Ulrich Marine, but i feel they went the extra mile to both hold the boat i wanted (i missed first 3 appointments to take care of my own customers) then took all the time i needed to understand the boat features and precautionary ways of handling the various charging and electronics.
I have repair shops and dealers 25 minutes and 1 hour from me, but i have no reason to doubt Ulrich Marine will not treat me with same professionalism when it is time for service or if repair is needed. So i will drive the extra miles, to let them go that extra mile for me read more