I would give them 100 stars if I could. Our east basement wall was badly bowed, the floor was…read moreraising and honestly, it was a miracle it had not caved in. The Real Seal was the only company who felt they could fix it. And they delivered! I can't say enough good things about Patricio, the lead project manager, he was so methodical and smart about each step, making sure the wall was reinforced, making sure they had the right supports in and then ensuring the wall was straight, secured and reinforced. He made sure to answer all our questions, to walk us through the plan for the day and show us what was done at the end. This was not an easy fix, but they came through with a straight, secured wall and I am so grateful to the entire crew! We also had a drain tile, new sump pump and antimicrobial sheeting installed to ensure the wall stays structurally sound.

Very simple. 1-Hired to prevent water in basement…read more 2- spent a fortune to have work done 3-work now complete and water still coming in, now in multiple location 4-instead of admitting a incomplete diagnosis, Real Seal now wanting to charge an equal amount more to do more work Will now just go to competitor as I should have from the beginning

Petar was great to work with. Very honest and willing to say was work does or doesn't need to be…read moredone. We asked him to give an estimate as part of a second opinion and could not have been more happy. He was willing to say no to things other companies said were needed and that meant a lot. The team and his communication was wonderful and we look forward to having him back out if needed in the future!

Peter is amazing! He helped repair a few areas in our basement and storage room that were leaking…read morein our foundation. We have been bone dry since he fixed the problems. He is very knowledgeable and honest. We will continue to refer him and use his services in the future.

I called Mike after finding water in my basement and had no idea where it was coming from. He…read moreresponded quickly, came out the same day, and clearly explained the issue and my options. He was patient, honest, and never made me feel rushed. He even refused to charge me after I offered to pay. Great service and someone I would highly recommend.

Mike from Crack Master Chicago came out and evaluated the work and provided an excellent price to…read morecomplete the job. Mike did and outstanding job. After the work was done Mike explained the entire process and provided a paid invoice and a 10 year warranty of the work. I highly recommend Crack Master Chicago for your foundation repair. Incidentally the repairs were. In early July and not a drop of water since!

The measure of a good supplier isn't measured only in the fulfillment of the job spec, but also in…read moremeeting the customer expectation. In my case, Tom did a great job on my foundation project, and both he and his crew were courteous and respectful. After he finished the job, I asked him to come back and alter the appearance of a part of the concrete work. It was an esthetic thing, but important to me. It involved additional concrete work. He handled it with class, and came back to add a little flair to the area around my well, at no extra charge. I am so happy with the result! His expertise and the fact that he genuinely cares about his customers is impressive. I highly recommend Tom for foundation work, and he did an excellent job waterproofing my window wells.

Don't wait! Call Tom to stop your basement seepage. We have a block foundation and sopped up rain…read morefor years, Tom is efficient, reasonable and a great guy. We had it looked at by several other contractors, and are so relieved to have engaged Tom. This is the first time in a decade that we look forward to rain. Simple, direct, made sense to control the water and re-direct. Many thanks!

Very nice and respecful. After calling several places for estimates on my basement. Ken was not the…read morecheapest but offered a more practical way of fixing our issue. Other companies suggested impractical ways that were either more expensive. Or offered cheaper temporary fixes. Since I had the work done by Dependable Waterproofing I've had a much dryer basement, and haven't had any problems. I'm glad I choose Dependable. They're very knowledgeable and informative. Thanks again and so happy to have a functional basement again.

From the owner: Waterproofing Company in Lake County, Illinoisread more

Amazing crew! Fernado and his team are wonderful, highly skilled professionals who are THE BEST…read more Just amazing work, highly organized bid and diagnosis of our crawl space issues. The project was completed before schedule and communication was incredible. Cannot say enough good things about this company and its team!

I am a Real Estate Agent, I called Fernando to help with a foundation crack at a Sellers home. He…read morewas so nice and prompt in getting to the home and following up the same day with a Quote. He took time to explain to the seller what was needed to fix the problem , then again he took the time to explain the same information to me. I will definitely keep Fernando's number in my list of preferred vendors.

I have used Basement Flood Protector for over 5 yrs and highly recommend! Responsive and reasonable!read more

I had Basement Flood Protector out to my home in the spring of 2024 for a major waterproofing job…read moreon my personal residence. The job involved a full interior drain tile system and exterior dig/waterproofing on 2 sides of my home. I waited 2 summers before writing this review because the effectiveness of their work can really only be gauged over time. This week, we had torrential amounts of downpour that went on all night. Prior to the waterproofing, my basement would have had water seeping in from the block foundation walls, back basement door, and up through the cracks in my slab. I'm happy to report that my basement stayed completely dry. Since this job was done in April 2024, I've only had 1 instance of water. I immediately called Basement Flood Protector and, because their work has a 10-year warranty on the exterior and lifetime warranty on the interior, they came out and immediately remedied the situation. No water since. This was a big job that I did a ton of upfront research on and quoted 3 other big/well-known waterproofing companies. The reason I went with Basement Flood Protectors was: 1) Sales Process: John was my contact at Basement Flood Protector. He did not put on the big sales pitch and presentation I got from 2 of the other companies. He was straight shooting and was clearly the expert in waterproofing, not just a sales person. 2) Responsiveness: Basement Flood Protector answered all my follow-up questions and concerns whereas other companies seemed to dance around some questions. As an example, when asking one of the other big competitors the cost for an exterior dig, rather than saying it's not work they do (or want to do) the sales person verbally quoted me some unrealistic/high number. Another major company completely ghosted after I called/emailed 3+ times to try and speak to someone about moving forward with the job (feel like I dodged a bullet there). 3) The price: They were notably better-priced for the work I wanted done. Hope this review helps someone as waterproofing can be intimidating. I had an excellent experience with Basement Flood Protector.

We reached out to Stoyan at ULB-DRY Waterproofing for a second opinion on our water problem in our…read morebasement. His expertise found our problem and an easy solution!! We are so grateful for his excellent knowledge!! Thank you!! Dan Z.

Despite the good reviews, we had a very bad experience with ULB-DRY Waterproofing from the…read morebeginning. The only reason for 2 stars instead of 1 is because Emi (who I was in frequent communication with) was very communicative and helpful, and Omar, who came out for the unnecessary service, was also very kind and knowledgeable. The rest of the experience was terrible. The home we purchased had previous repairs done with ULB, so we reached out to them when we got water in January due to the waterproofing allegedly being under warranty. To start, it took 17 days to receive a call back from Anthony, who was supposed to be contacting us about the leak. I was in frequent communication with Emi, who I will say seemed to be equally as frustrated as I was with the lack of response from Anthony, which I appreciated. When Anthony finally contacted me, he told me not to contact the office anymore, and to only contact him directly. When he came out, it took him a long time to find the cause of our leak. He eventually decided it was due to a crack (that had previously been repaired) and had someone come out in late February to "repair" it. Every time we had significant rain thereafter, we had water in our basement exactly the same as prior to the service. Finally, in July, we had such significant flooding that we needed to rip the carpeting out and dispose of many items. We contacted ULB and, again, it took 10 days and repeated calls for me to receive a call back. We requested someone other than Anthony come out to inspect the property since he had clearly misdiagnosed the problem, and Stoyan came to assess the situation. He came across as hostile and defensive during his visit - he identified the issue was cracks in the masonry on the exterior wall and that was what needed to be repaired. We got those cracks repaired, as was recommended by ULB, and again, the next rain we received tons of water in our basement. At this point, it had been 3 separate visits that were done with ULB telling us what the "problem" was, us repairing those "problems", and water continuing to come into our home without any improvement. We decided we could not trust their diagnostics, at which point we requested a refund. We were told that a refund would not be possible, in part due to the contract being "approved and signed" by us prior to the repairs. We trusted that they correctly diagnosed the problem, which is why we approved the services. Of course if we had the knowledge that this was incorrect, we would not have agreed to an unnecessary service; unfortunately, we are not experts in waterproofing and home leaks, which is why we contracted a service to do so in the first place. At the end of the day we spent money on a clearly unnecessary service, we were told multiple times what the "issue" was and repaired those "issues" as recommended by ULB with no change in leaking, and we will not be receiving a refund due to agreeing to the services they told us were necessary despite no changes in water damages.

The service went well I was quoted a fair price.The tech came and did a good job I will definitely…read morerecommend this company

Ever seal was quick to respond and convenient in scheduling my appointment. The turnaround from…read morequote to repair was also quick.