Amazing crew! Fernado and his team are wonderful, highly skilled professionals who are THE BEST…read more Just amazing work, highly organized bid and diagnosis of our crawl space issues. The project was completed before schedule and communication was incredible. Cannot say enough good things about this company and its team!

I am a Real Estate Agent, I called Fernando to help with a foundation crack at a Sellers home. He…read morewas so nice and prompt in getting to the home and following up the same day with a Quote. He took time to explain to the seller what was needed to fix the problem , then again he took the time to explain the same information to me. I will definitely keep Fernando's number in my list of preferred vendors.

I have used Basement Flood Protector for over 5 yrs and highly recommend! Responsive and reasonable!read more

I had Basement Flood Protector out to my home in the spring of 2024 for a major waterproofing job…read moreon my personal residence. The job involved a full interior drain tile system and exterior dig/waterproofing on 2 sides of my home. I waited 2 summers before writing this review because the effectiveness of their work can really only be gauged over time. This week, we had torrential amounts of downpour that went on all night. Prior to the waterproofing, my basement would have had water seeping in from the block foundation walls, back basement door, and up through the cracks in my slab. I'm happy to report that my basement stayed completely dry. Since this job was done in April 2024, I've only had 1 instance of water. I immediately called Basement Flood Protector and, because their work has a 10-year warranty on the exterior and lifetime warranty on the interior, they came out and immediately remedied the situation. No water since. This was a big job that I did a ton of upfront research on and quoted 3 other big/well-known waterproofing companies. The reason I went with Basement Flood Protectors was: 1) Sales Process: John was my contact at Basement Flood Protector. He did not put on the big sales pitch and presentation I got from 2 of the other companies. He was straight shooting and was clearly the expert in waterproofing, not just a sales person. 2) Responsiveness: Basement Flood Protector answered all my follow-up questions and concerns whereas other companies seemed to dance around some questions. As an example, when asking one of the other big competitors the cost for an exterior dig, rather than saying it's not work they do (or want to do) the sales person verbally quoted me some unrealistic/high number. Another major company completely ghosted after I called/emailed 3+ times to try and speak to someone about moving forward with the job (feel like I dodged a bullet there). 3) The price: They were notably better-priced for the work I wanted done. Hope this review helps someone as waterproofing can be intimidating. I had an excellent experience with Basement Flood Protector.

Randy is fantastic! He has done a good deal of work for us and we are always thrilled with the…read moreoutcome. Highly recommend!!

Randy and his assistant were very thorough in the replacement of my sump pit cover…read more They rerouted the two pipes perfectly like a well engineered design. The cover was sealed and a silent check valve was installed. Perfect clean up and great price. Real professionals!! Highly recommend Randy's service!!!

Just had new water heater, injector pump, kitchen faucet, and garbage disposal all replaced…read more Uncle Rob was very professional, courteous, and cordial. He made sure everything is working as they were suppose to, made sure no leaks or anything else that might have been detrimental to the products' use. I would strongly urge anyone who has plumbing issue(s) to call Aqua Doctor Plumbing. Kudos to Aqua Doctor and Uncle Rob!! Uncle Rob, you da man!!

Call someone else. I agreed on a price for a job. Was told I needed a job 5 times the original…read morequote halfway into tearing things up. Once I explained I couldn't afford a new pick up truck, I was told the original job would now cost double to fix. I reluctantly agree and they make me wait a week before returning to finish. They finally finish and have the nerve to leave the area in shambles. You can see all these fake 5 star reviews are here to combat the negative feedback they are actually getting and it's well deserved for their predatory practices. Edited to include pictures.

Total Home Improvement just completed a second project for us. The first was a kitchen remodel and…read morethe second was a master bathroom remodel. I selected Total Home Improvement for my second project because of their commitment to high quality work. Garret lead us through the design phase, Keith managed the project day to day and and Abigail assuring materials were ordered and on time. This team works well together and does not take any shortcuts or compromise in any way. All workers are friendly, professional and ensure proper clean up at the end of each day. I highly recommend Total Home Improvement.

I do not recommend Total Home Improvement, LLC (Third Lake, IL) for a kitchen renovation. I hired…read morethem for my kitchen and my experience was far from satisfactory. I initially agreed to choose THI for my project due to the good reviews online and recommendation from my designer who thought it would be easier to have THI be my contractor since I was already ordering cabinets and tiles from them. My initial consultation with the owner, Aaron Glenn, was great. He seemed to understand the entire scope of the project but ultimately fell short at time of contract signing. There were significant discrepancies, and I felt like I was gaslit on multiple occasions. This company subcontracts almost all of its work which resulted in major inconsistent quality and communication issues. Major delays occurred due to incorrect supply orders and measurements, and the company (Aaron) showed absolutely no willingness to offer apologies, sympathies or compensation for these setbacks. The most concerning aspect was his unprofessional and unethical behavior regarding a final punch list of incomplete tasks and a remaining balance of $2000 of a total $138,000 project. He demanded payment onsite without providing an updated invoice and even threatened to dismantle my kitchen if immediate payment was not made via credit card. He was assured multiple times that payment would be sent after final work was assessed by my designer, just as I have been doing for the $135,000 of work previously completed but he refused to leave my home. I ultimately filed a police report and am still contemplating legal action as he has threatened to put liens on my property. Based on these experiences, I would NOT recommend Total Home Improvement, LLC. If you decide to still pursue this company, make sure you get everything from the owner in writing during your initial consultation. It is critical you have him sign a delay of work contract (clause dealing with delay in performance) and a waiver of lien so he cannot threaten you as he has done with me. If he refuses, that is a red flag, and you should reconsider this company. Good luck on your renovation project and God speed!

We have used Alpine Skylights for two separate jobs. Their work has been absolutely flawless. Larry…read moreis a sincere pleasure to work with, and his crew is top notch (Drake was awesome). These folks know how to deliver on the most ambitious of visions, and they stay in close communication throughout the entire journey. Can't wait to work with them on our next project!

Larry just finished replacing a 30x30 skylight with a new and improved solar powered Velux MO6 with…read morean expanded light tunnel. Larry made three trips out to help my wife and I land on the right plan for us. Overall we are highly satisfied with the experience and quality of work! We recommend Larry and will have him return for future work.

I'm renovating an older home in Peoria and needed help fixing the 148 year old brick foundation…read more Kastriot and his crew were able to quickly diagnose and repair the issue. Great work in a very timely manner, highly recommended to anyone with an older home like mine!

Tim and his crew did a fantastic job with the remodel of our living room. They were quick,…read moreefficient, friendly, and went above and beyond. I would highly recommend using them for any of your interior or exterior masonry needs.

VERY satisfied with the work performed in our basement! Jesus provided a very detailed quote and…read moredescription of work to be done. They provided pictures of similar situations so we knew what to plan for. Raul and his team did exactly what they said they would do - and we're confident this has fixed a problem with the foundation that would have grown much worse over time. The cost was very fair compared to other estimates. We highly recommend AFR!

I'm a civil engineer and have been working in the construction industry for twenty plus years. I…read morebought a home a few years ago knowing it had foundation issues. This is the second time I've had piles installed and the house lifted. AFR did a great job and highly recommend them over other people in this industry! They worked in my crawl space when others didn't like the idea. Jesus was great to work with!