I can't not say enough about Taylor and this service. We adopted a 4 year old pit just before…read moreChristmas. After Christmas my daughter who is in college was away for a few weeks and decided I to watch her dog while she was away. Our new dog attacked her dog and ended up with stitches and staples. I didn't know how to control or discipline our new dog. With Taylor's help we now have a very happy pit that we adore. I feel that I have more control over our new dog and he listens to me. Cannot thank Taylor enough.

From the owner: We are a professional, family-owned dog training company with over 40 years of experience that…read morespecializes in strengthening the bond between your dog and your family, with a strong emphasis on teaching your dog the highest level of obedience, despite even the toughest level of distractions. Our unique in-home dog training model is designed to teach owners how to train their dog alongside a professional dog trainer in their home environment as well as in small group settings. We strongly believe that the key to sustained obedience is to empower owners to be an integral part of the training experience. Once you begin the training process with us, you become a part of the DTE family. Contact us for a free in-home evaluation.

Started Gracie here when she was just a few months old to help her build her confidence and…read moresocialize via the daycare program. She loves it here, which speaks of how well she is engaged & treated. I now also use bording for weekend get aways & vacations knowing she will be safe and well cared for! Clean, modern facility with absolutely amazing staff! Prices are reasonable.

I've waited three days before writing this, expecting that someone from ownership or management…read morewould reach out personally to express concern, apologize for the situation, or acknowledge the significant disruption and expense this caused our family. As we were preparing to leave for a trip to Italy this past Saturday, we received a call from the kennel caring for our dogs informing us that one of our dogs, Alfie, had escaped. What was most surprising was that the purpose of the call seemed to be asking whether Alfie had ever done something like this before. He hadn't. More importantly, one would reasonably expect a kennel to have secure fencing and proper access controls in place to prevent this type of situation from happening in the first place. Anyone who knows Alfie knows he's an incredibly sweet and adorable dog -- but he's certainly not some canine mastermind. He's no Steve McQueen in The Great Escape. The fact that he was able to get out raises serious concerns about the facility's security and procedures. It is now Monday evening, more than 48 hours later, and we still have not received a single call from the owner or management. I don't believe a single incident automatically means a business should be condemned. Mistakes can happen anywhere. But when a business fails to take ownership of a serious event after it occurs, that says a great deal about how they value accountability and customer trust. I sincerely hope no other family has to experience something similar.

I have been going to another animal hospital up in Smoketown for over 26 years and love my regular…read morevet up there. Awesome care that (at least used to be, before they were taken over by VCA) was more affordable than anything closer to home. However, it's 45 minutes away and sometimes I'd just rather go local for the simple things and also to have someone I've established a relationship with for emergencies. Hence my relationship with Thorndale Animal Clinic. I have been using them on and off for several years now, and I can honestly say that my only not-so-great experiences have always been with one particular receptionist there who always seems rushed, curt, short and not very caring at times. Other than that, the techs and vets have been wonderful! My first experience ever was with Dr. Armstrong, who is now Dr. Haiko. My beloved rottie of 10 years had perforated her intestine and was very sick, and of course this happened on a Sunday morning at 4 am. I called and she answered from home. She offered to meet us in there right away. Sadly, Nala died on our way in to the clinic. Dr. Armstrong listened to her heart to be sure and then was so kind as to help us schedule a private cremation for her to be done later in the week. Since we didn't know the exact cause of death and really needed to, I called my own vet on Monday, who offered to do a necropsy for me. Dr. Armstrong was so kind to allow us to go and pick up Nala's body and then deliver her to Dr. Hall, who gave us our answers. (It was a perforated ulcer caused by all the meds she had been on for several years for Addisons and a herniated disc.) Dr. Armstrong also credited back the full cremation fee that was charged, and didn't charge us one penny for the emergency visit, even though we woke her up and interrupted her plans for her day off. Fast forward a few years and we started seeing Dr. Yarnall with our elderly cat ("Simba", of course!) She was always supportive and compassionate in helping us make some tough decisions with his treatments and care. (He finally died at home at the age of 18 with thyroid and kidney disease, blind and deaf, but still happy until the end.) And then today. I called to see if they could possibly euthanize a rescue (fancy) pigeon that I was fostering and trying to rehab. He had severe deformities of his legs and after a week of splinting with no improvement, I realized he would never walk so would need to be put to sleep. Now I know many people that "cull" pigeons on their own, but I could never bring myself to do that. So I called around to a few local vets. I was quoted everything from "we can't do it" to $135 but no appointments until at least tomorrow. Then receptionist Nikki called me back from Thorndale and let me know that Dr. Haiko would take care of things humanely and at n/c since it was a rescue. WOW! This was so greatly appreciated. Especially in these times where it is so rare to find someone with true heart and not just out to make a buck and go home. Thank you to everyone there at Animal Clinic at Thorndale for being such caring people. Keep up the good work... you are very much appreciated!

This is a message for all local pet owners to be aware and for Animal Hospital at Thorndale to…read morereflect on... I'm not one to post on fb often but I feel this needs to be addressed. **Thorndale Animal Hospital** I am writing this message in utter devastation and fury over how my desperate call for help was treated on Friday, May 15, 2026, at 4:43 PM. Our beloved dog, Chubbs, was suffering through a terrifying seizure episode, and I felt utterly helpless as I reached out to your clinic for assistance. During my call, I was pleading for immediate help, clearly expressing the urgency of the situation. I could hear my dog in distress and asked if you could hear her too. I was assured that you could. Yet, when the receptionist returned after putting me on hold, I was met with an infuriatingly cold response: I was told to monitor her and take her to an emergency room if the seizures continued. When I begged to bring Chubbs in for immediate care, I was told that I couldn't come because your clinic would be closing at 5 PM. In that moment, my heart shattered, and rage consumed me. I was sobbing uncontrollably, struggling to understand how your clinic's closing time could possibly outweigh the urgency of my suffering dog. I could have made it there by 4:50 at the latest, yet my desperate pleas were treated as if they were nothing but an inconvenience. **my call with your clinic** Me sobbing and begging "please please let me bring Chubbs in. I don't know what to do for her and I have two young kids here. Your clinic "if she continues to seize being her to the ER (Blue Pearl in Malvern) Me "please! You are only 3 minutes away from me! Malvern is a good 20-30 minutes and it's rush hour now! I just need her to feel calmer for the ride. Please help me" Your clinic "you can't, sorry, we closing soon" Then I hung up on her. After that heart-wrenching call, we had to wait for Chubbs to calm down enough to get her into the car. Tragically, she suffered three more seizures during the ride--two in the carrier and one just as we were entering the emergency room. The sight of our precious baby being rushed away by the emergency staff, with them frantically shouting for medications and treatment permissions, will haunt me forever. I understand the severity of cluster seizures; I know that what Chubbs was experiencing was critical and there's not much your clinic could have done to prevent the outcome of her passing. But I firmly believe that her suffering could have been alleviated had we been allowed to come to your clinic, even for a moment of care. So you can give her some thing to calm her down, enough for the ride to the BluePearl ER. Instead, the last hours of her life were filled with anguish and terror--not just for her, but for my entire family, including my two young children, who were left helpless and confused. I tried to explain to you that we will be at least 30 mins away and it's also rush hour.... I am not upset because the vet couldn't save her; I am furious that we were denied even a chance to help Chubbs find some comfort. I am convinced that if the vet had allowed us to come in, those additional seizures in the car could have been prevented. The cold indifference shown during such a critical moment is absolutely unacceptable. It felt as if your clinic's schedule, you clocking out on time, you making it for what ever dinner or after work plans were prioritized over the life of a suffering animal, and that thought infuriates me even more. I urge you to reflect deeply on how your policies impact those in desperate situations. No pet owner should ever have to endure the agony of being turned away when their beloved animal is in such distress.

Not sure if this is a scam or not. As soon as i paid for the package, everyone is mia for 5 weeks…read morenow.... havent even started training. Update** It is week 7 and no one has gotten back to me...

Jay is a marvel. Our dogs were really unruly and not well behaved. Now they are obedient and take…read morecommands. They are like new "people." My grandkids used to be scared of them, now they love them and walk them all the time. Highly recommend this company! Well worth the reasonable price!

We had a great experience with HD dog training! We adopted our dog, Shaggy, in early December and…read morefelt completely clueless. Ryan was so patient and we are amazed at what Shaggy has learned over the course of 8 weeks. He's a completely transformed dog. We learned so much along the way and feel much more confident in our dog handling skills. Shaggy can now sit, walk nicely on a leash, be quiet in his crate, and go to his place among other commands. He really enjoys training and we do too! Thank you again!

We had a fantastic experience training our puppy with HD Dog Training. We started when our golden…read moredoodle was about 12 weeks old. Rob and Tineisha started with the basics, teaching us simple exercises we could us to lay and foundation, providing advice about food, toys, and how to use the crate, housebreaking, etc. Murphy, our puppy, ALWAYS looked forward to their visits. Rob made training fun, and showed us how Murphy could actually be a happier dog through the training process. (And how our lives would be better, too.) Both trainers have real expertise, explaining not only the mechanics of proper training, but also the psychology behind it. We continued training through Murphy's first six months. Now, when I walk Murphy on the city streets and he heels perfectly, sits as a default at crosswalks, and generally behaves himself, I am so happy we had Rob and Tineisha's guidance and advice. HD Dog Training were dependable, thoughtful in their direction, and showed genuine care for us and concern for the well-being of our dog. They are great at what they do.

Jen is the best pet sitter that I've worked with. She's very professional, kind, trustworthy, and…read moredown to earth. I have a lot of pets and I was a little anxious to see if she could take on caring for all of them while I went away and she was so pleasant and eager to offer her services. I always receive detailed nice updates from her after each visit along with pictures which always puts my mind at ease. I would highly recommend her services. She's the best at what she does.

When Jen was personally taking care of my cats herself in the beginning days of first hiring her,…read morethings were great and my original 5-star review applied. Unfortunately, that is no longer the case. At some point over the years, as the business grew, she started sending other pet sitters she hired to do the job I mistakenly assumed she was still doing. I realized there were always other sitters but initially she was the one caring for my cats who are now deceased. When we adopted 3 new ones almost 7 years ago, I had her come over to meet them so they would be somewhat familiar with her when she came back to pet sit. I don't know if she ever came back herself after that or if it was a different person who did the pet sitting from that point on. She should have told me then that there would be a different sitter going forward. Communication has become less effective, instructions not followed properly, and during the most recent hiring of their services, the water bowls were not cleaned or changed out in 9 days. They had been refilled with more water so they never ran out (I assume), but the bowls were slimy on the bottom with scum, and the water dirty with cat hair, litter, food, and other debris that inevitably collects in a water bowl. The instructions I'd left specifically mentioned changing out the water bowls for cleaning, which should be a no-brainer if your job is caring for pets. Furthermore, whoever my assigned sitter was for this job, lied on her status update on the final day and wrote, "....put down new bowls of water for them." If a pet sitter can't do something as simple as giving your cats fresh bowls of water and lies about it, what else did they lie about? This last experience, along with the owner's cavalier response, has resulted in the termination of a professional relationship of more than a decade, which is also upsetting. A different response with an offered solution may have salvaged the broken trust and relationship, but I guess she no longer needs or cares about my business.

We can't say enough good things about working with Chris as he trained our beagle, Matilda! Beyond…read morethe excellent results we achieved responding to commands, eliminating pulling etc, Chris had the ability to connect with Matilda, being calm, gentle, and respectful. In addition, Chis is a goldmine of helpful tips and ideas from slow feeders to toys to games to play with your dog. Highly, highly recommend Chris !!!

From the owner: I am a retired k9 police supervisor with over 30 years experience with all breeds and any age I…read moreoffer one on one in home training for you and your dog. We can work on any issues that you are having or just want to make better. I use positive praise techniques. I have trained police dogs, service dogs,therapy dogs, and most of all, family pets. I am budget friendly, and I usually only need 2 to 3 sessions to accomplish your goals. I have trained hundreds of dogs, and I have worked with most breeds on many different issues. This includes basic listening and obedience skills to advanced home protection. Let me help you and your dog today. Visit my page on facebook Sutton k9 training

I'm writing this after my mom came to visit, and my 8-year-old rescue pittbull sniffed her then…read morecalmly walked away. He's now passed out on the sofa. I can't say how miraculous this is. Prior to working with Daniel, my dog, Eugene, would bark, spin, mouth, run, and turn into a high-energy dog whenever someone entered my space, then stay high-energy after they left. It made me nervous having guests over. I put off dog training because I thought I could Google and read my way to a solution, we had a decent foundation in obedience on our own, and, frankly, Eugene and I had been stuck in our ways for some five years together. I wasn't sold on dog training. How wrong I was! Daniel's expertise went above and beyond anything I could've figured out myself. He helped me apply the obedience work we'd already done to create stronger boundaries and a better relationship. He noticed a few quirks in Eugene that meant generic dog advice just wasn't enough. Because Daniel has read so extensively in addition to his real-life experience, he could call out advice I'd picked up that wasn't serving us or help put it in context. Daniel is also dedicated to making the training process efficient -- he's not trying to sell you sessions you don't need -- and he makes himself available between sessions, which was a godsend as we were working through new behaviors. The result is a dog (and an owner) who is more confident and less anxious. Eugene has become a pleasure to be around, and I am so grateful for this. Thanks, Daniel!

We had been struggling with our young rescue pitbull, Asher, behavior and realized we needed…read moreprofessional help. Daniel immediately stood out when we were looking for a trainer for his credentials and after a short phone call we already felt confident he was the correct choice. At the initial assessment he observed us and Asher before sitting down & creating a gameplan for training. His training proved priceless, after a week we began to notice a difference & now a month later it is like he is a new dog. An additional benefit is that Daniel made it clear that we could text him any time with questions. We can't thank Daniel enough for how he's helped us and can't recommend him enough to any other dog parents looking for assistance. Thank you Daniel!

Super friendly and awesome service. I used this company when I was out of town for a few days and…read moreneeded my pet taken care of. The pet sitter came over to go over things and I showed them where everything was. That was it. I left money counter before I left for my trip, and I got a confirmation text the first day of their visit. For a fare price and friendly service for health and safety of my pet while I was out, I can't think of a better company.