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    Mark Bessette, MD

    2.0 (4 reviews)

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    IMS Primary Care - IMS BUILDING

    IMS Primary Care

    2.6(32 reviews)
    1.3 mi

    While the front desk was good enough and the only reason for 2 stars, NP Erbes was a nightmare. She…read morehas terrible bedside manner, she's bossy and intrusive. I went in for one issue and she started to berate me about my hormones. I've seen my own hormone provider successfully for over 9 years and didn't come to this appointment for anything related to my hormones. I thought maybe she had a bad day, but my husband saw her on a different day and when he emerged from his appointment he said "I never want to see her again, that was horrible." Again, he went in for one issue and she decided to focus on his cholesterol at 161 which is not even high. But she began to scribble on her note pad to take fish oil, (he said, I took one this morning and her response was "you should have taken 2) flax seed and get a follow up appointment to have labs drawn again. My husband is 60 years old, 6'1, 195 pounds and 15% body fat, impeccable labs, great blood pressure and very low PSA lab because he takes HRT. I would caution anyone from choosing this provider if you don't like being talked down to, berated and intimidated. I have nothing positive to say except we will never be back in her office again.

    Kristina D, DNP is great She responds intelligently &…read morequickly to any issues. THe front desk is also very responsive & professional. THe fact that you can get blood tests in the same office is great. I was referred by a friend and it was agreat referral! IMS is EXCELLENT!!

    Westview Family Medicine

    Westview Family Medicine

    1.9(20 reviews)
    1.2 mi

    This was my first Appt with Dr Catherine Asuncion, & quite frankly it was horrible. Time to switch…read moredoctors, she rushed the Appt. & didn't answer all my medical questions, also I needed to reschedule a Appt with her, but she just told me to have a nice day, and nothing as far as go to the front desk and they will have you rescheduled, this is by far the worst experience I ever had with a family MD. This was at the location in Avondale. AZ, Westview Family Medicine.

    I have been a patient at this office since 2019. The red flags started to appear 5-6 months ago…read more One of the PA's left and were not replaced as the red flags popped up. My PA left in September or October and has not been replaced neither. The front office staff also left and were replaced internally with back office staff who may be doing both sides of the office? I should have found a new office at that time. I procrastinated and allow my maintenance meds to get low. So I have been coming into the office weekly for an injection. When checking in for my scheduled exam today. I was informed I had a balance of close to $600. Turns out my weekly injections where not covered by my insurance. Never received a statement, never was I informed of this in each of my weekly visits, nor was I ever called by the office to say hey... This was the last straw and would not recommend coming to this doctors office. Obviously their Accounting is not kept up to be dropped with such a high balance in one shot. My last exam I was not informed of any balance and the injections predates the last exam. They have a niche clientele and would not expect them to lose out on their patients. They showed me today that they only value their core base of patients. This was a great place to come when I was seeing PA Brian Jansen. It saddens me to leave such a low review, but I seem to be one of many others who have not had a good experience here. I hope they backfill the open slots that others within the office have had to cover.

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    Mark Bessette, MD - familydr - Updated June 2026

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