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    Mark Cannon, MS DDS

    5.0 (5 reviews)
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    5 years ago

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    10 years ago

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    Mark C.

    Thank you SO very much! We always do our best.

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    10 years ago

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    Mark C.

    Just let us know when, and let's have the birthday party!

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    8 years ago

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    11 years ago

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    Mark C.

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    North Shore Smile Surgery - Consultation with Patient and Patient's Mother

    North Shore Smile Surgery

    3.5(66 reviews)
    0.3 mi

    I went here mid-January to get my wisdom teeth extracted and had a smooth, quick, and easy visit!…read moreDr. Perry was straightforward and willing to answer any questions I had. The folks who assisted with the surgery made sure I was comfortable leading up to the surgery and as I was coming out of the anesthesia.

    This office went for me from a 5 star review to a 1 star review in about 30 minutes. Let me…read moreexplain. First, I was very pleased that they would honor my dental insurance. Secondly, they had a very comfortable waiting room with various snacks and lightning fast Wifi. This is where the good stuff abruptly ended. When I was called to come in we were led, instead of to an examining room, to an office. The office employee then told me and my wife that before they could see me they wanted an immediate payment of $398 for 3-d x-rays. I then told this person since I have insurance that the usual procedure would be for the office to provide the service, submit the claim to my insurance company and then bill me for the balance. She said she would immediately talk to her insurance coordinator and left the room. She came back 10 minutes later and told us that we would have to pay $197 immediately and bill the insurance the balance. I reiterated that all dental offices we have dealt with did the service first, billed the insurance, and there would be an EOB for us to remit the rest. She insisted on this prepayment, we informed her that this is not the way we do business, and walked out of the office, That is why this office went from 5 stars to 1 star in less than a half hour.

    Photos
    North Shore Smile Surgery - Dr. Frank wearing N95 mask, face shield, and other PPE equipment

    Dr. Frank wearing N95 mask, face shield, and other PPE equipment

    North Shore Smile Surgery - Dr. Frank & Staff in Surgery

    Dr. Frank & Staff in Surgery

    North Shore Smile Surgery - 3D Impression

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    3D Impression

    Stuart Dessner, DMD

    Stuart Dessner, DMD

    3.2(6 reviews)
    2.8 mi

    Thia is a really good oral surgeon. Has done a lot of work on mybteeth and I have had good results…read moreevery time. One goid thing about Dr. Dessner is that he does not charge for follow up visits, only for the initial visit for the procedure. I like that.

    DENTAL IMPLANT Required... Currently have to get an…read moreextraction and implant for an old root canal that had fractured at the root... something I had an inkling was happening - but not showing up on x-rays in 2013... so I waited per my dentist, and now there was evidence of the exact issue in 2014... when I switched to a non-employer dental plan, which did not cover implants (urgh)... Anywhoo, that is the situation, and my impetus to find an oral surgeon that would discount to Cigna rates, even if they were considered out of network. Without insurance negotiated rates, the str8 OOP (out-of-pocket) for extraction, bone graft, post, abutment and crown... was in the $3700+ range. HOW I FOUND THIS OFFICE So, there are dental discount plans supposedly allowing you to get Cigna negotiated rates... i.e. 50% off, so the ROI seemed reasonable to spend $135 for that... would be made up in this procedure and then some... and I looked for an oral surgeon locally that was supposedly accepting of this - with a good review on Yelp. OFFICE / SERVICE Now FINALLY getting to the review... THIS oral surgeon was on the list and on Yelp... so I scheduled a consult, taking my general dentist's proposed treatment plan (he is a great normal dentist, but not sure about getting an implant done from him necessarily)... had the DDS email over the x-rays as well. Walked in, and the Russian (?) receptionist or office manager was a little aggressive about upfront charges for the consult $110, and having to get better x-rays ($230 / 450? don't recall a lot of numbers were flying at me) and what insurance I had, etc. It was a little annoying... I just wanted to get an idea of pricing based on the estimate I had already gotten, with the Cigna discounts factored in, because it seemed like the fee schedule would be significantly less... not the case. Regardless, it would have been nice to just get that there were expected charges and review to see if their fee schedule would be adjusted BEFORE I came in, that is essentially what I had asked for on the phone... and they said it would be handled at the appointment. Apparently I should have insisted. 8-/ SYNOPSIS The price was essentially the same as my dentist, and I didn't like the money-grubby vibe. The place was difficult to find, behind a McDonalds in one of those older 80s brown brick commercial parks... maybe I'm being a little judgy, but the basement sectional furniture does not give the impression of a successful practice... and the attitude from the office staff definitely chased away this client.

    Mark Cannon, MS DDS - oralsurgeons - Updated May 2026

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