Do I have to give them a star they aren't here to provide a service everyone here is a bank account to fill their pockets and bank accounts you complain about people not supposed to be living here and people that are breaking the bylaws they do nothing they ​play games just to get you off of the phone and 6 months later they still haven't done anything the situation has gotten worse they care about no one a lot of elderly people in this complex they cut the grass when they feel like it to leave the grass on the sidewalks they let the weeds grow up around the building doors need painting lock cylinders are falling out of outside doors the driveway around in the complex have more holes and potholes then Swiss cheese the list can go on and they don't fix a thing they don't care that criminals are here disturbing the peace just pay them every month they get the gold mine you get the shaft they lie to you on the phone acting like they care when you call them about a problem 7 months later they haven't fixed the problem 15 times later you calling them back they still haven't fixed the problem well the only thing they have their mark on is your bank account and your wallet because I'm sure they're wallets are fat and they're bank accounts are well you sit back and wonder why nothing's getting fixed read more

I had 2 duplexes that Mark III managed or to put it bluntly took money from me and didn't do a damn thing. I'd end up having to call repair people myself to schedule because Mark III would take 2 months before doing anything. They also kept my tenants checks for 2 months before paying me. When I lodged complaints about the experience I had, the owner absolved himself by outright lying about anything to escape responsibility. Think how the Republicans act when caught breaking the law, that's them. When I finally fired them, they took to making phoney expenses that they charged me for and I ended up paying whatever to rid myself of them. The owner Mike insulted me saying owners are worst than tenants and justified his insults by mentioning that he was the president of the property management association. They were the worst property management company ever. You think evicting tenants are bad, no hiring them is worst. read more

I am a current tenant (20 months). I live with my wife and two daughters (currently 3 years old & 6 months old) Mark III has been a problem ever since move in. We received keys to a non-move-in ready home where cabinet faces were falling off, caulking done on top of mold, shower, screen and closet doors off tracks. We spent 2 days getting the house ready to "move in standards". Basically, giving Mark III free labor. Our backyard walkway was an uneven mess since before move in. A safety & tripping hazard to say the least. They promised a fix, and just now, after much fighting, are fixing it 20 months later. Currently, the backyard looks like the attached picture, and has looked this way for 10 days. I think this is more a hazard than before. We have had our front fence dry rotted out since move in as well. It has exposed rusty nails sticking out. Again, 20 months later--still no fix. They refuse to do anything even after multiple attempts. Maybe if my daughter gets hurts a lawyer would get their attention? We have had recurring mold (5 times) and took them 8 days to come out for a wall mold issue--and that was after my two initial attempts to get them to come out and threatening to break my lease. I have a attached a picture of their ceiling "fix" here from the first mold incident. I would assume their jimmy-rigged quick fix will not live up to owner standards. 4 1/2 weeks ago--i alerted them that we had some rodent in our attic. They said the roofers who were coming out to replace the molded, shingles, 30+ year old roof next week would see what it is. The roofers took 2 1/2 weeks to come. They said they "scared off whatever was living in the attic." Now today, as I write this in my living room--I'm listening to something try to eat its way out from within our walls, and watching birds fly in and out of a broken vent outside our second story daughters room. They have yet to come out for this. I hate to think of how many droppings are filling the innards of this house and what this rodent is gnawing on. I assume it's only a matter of time before the wires are completely gone or we find a rat in our daughters crib. We went without consistent hot water for 8 days before they ever came out to fix our broken (again) water heater. It took them 3+ days to finally fix it with a $150 Home Depot part. We were without any hot water for those three days. Bath time was a joy, as you can imagine. Thankfully, they literally believe that they have done us a favor by allowing us to break out lease 4 months early. But legally, we could been out of this thing free and clear 2 months in. Wish we would have. I can only imagine the effects of 20 months of mold, mildew, rat droppings and who knows what else will have on my family. We are out of here on May 2...truly, 1 star is a gracious offer on our end. I assume since we are leaving they couldn't care less about the house...their lack of professionalism has been the only consistent thing about them. I plan on heading into their "office" today--and my hope is that this will be remedied quickly. I also plan to alert the homeowner of these animals living in her walls and ceiling, as I am sure she would love to hear how her property is being "managed". I have always paid my rent on time and been nothing but gracious. But I think it's time to raise a bit of hell to get this moving. Too bad their reviews on here and Google are pretty trashed...no where for them to go but up (or out of business) I'm not a complainer. But enough is enough. These slum lords have got to do something. This review--TO BE CONTINUED... read more

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They managed my property, and sent me reports every year. When I finally was not an absentee landlord, they suddenly discovered dry rot due to water damage. Naturally, they blamed the gardener. Never cleaned the gutters, back yard flooded because there was improper drainage. Damage from many years of neglect. This is what the contractor revealed. read more

Mark III Management - Property Management Near Me - Sacramento, California

Another instance where I wish there was a 1/2 or no star option. Mark III Management Co. Oh where do I begin with these slum lords? We were tenants a few years ago on a property downtown. We had lived there several years, well beyond our lease. This was, by far, the worst experience I have ever had with a property management company. In response to the 'security deposit' We were not only over the top in our cleaning of an apartment we had lived in for almost 9 years, we even shampoo'ed the rugs, patched the walls of nail holes, cleaned the light fixtures, etc. We went over the top - only to be told that we would not get any of our deposit back, but that on top of that we owed THEM MONEY. After months of back and forth, creditors, collections, etc. We finally got the marks removed from our credit report (they were breaking several rules by the Fair Employment and Housing guidelines) with their shady billing practices. Bottom line, you cannot trust them, or believe them. Get a lawyer if you are moving out. Oh Larry, if you still work there F U! :) read more

I was briefly a tenant of Mark III before the house I was living in was sold and the new owner decided to manage it himself. I'm ashamed to say I was young and stupid when I rented from them. Steve made my roommate and I sign the walk-through inspection before we had actually walked through and told us we could submit a form with corrections that would be filed with our lease up to 10 days after we moved in. Once we moved in, I noticed things I'd signed off on that weren't true. There were some holes in the walls, rips in the curtains, the filter for the central heat and air was old and filthy (he specifically told me he'd changed it himself a week before), etc. They were all very minor things, but I still wanted them noted as damage that was done before I moved in. I faxed the form I was given to Mark III, then called a few minutes later to make sure they got it and was told it was already filed with my lease. When we moved out, our file had been given to a new management company, Laughton Properties. I did a final inspection with one of their agents and pointed out the damage that should have been noted in the form I'd faxed to Mark III. Big surprise, the form never made it into my file. Luckily, the Laughton agent was reasonable and only knocked off $20 for some nail holes in the walls. We then received an incorrect security deposit refund and when I called to figure out why, I found out that after we'd signed the lease and paid the deposit, Steve had gone back, scratched out the amount we signed for as having paid as a deposit, written in a lesser amount, and forged my initials. Not cool. Luckily, Laughton worked with us and gave us our correct deposit refund. Personality-wise, I find Steve to be extremely fake and manipulative, like a used car salesman stereotype. He's obnoxious and I did not enjoy working with him at all. Since then, I have seen adorable apartments that I would have loved to move in to but lost interest the moment I saw that Mark III managed them. They're the Nigerian scam equivalent of a rental company, my best advice is to avoid working with them. read more

If I could give her no stars, I really would. Lori was managing our property back when she was in capitol management and she was fine, she came to Mark III and reached out to us and we left capitol and came to her. At first everything was fine, but all of a sudden Lori took a turn for the worse. She is inaccessible, acts with ego and attitude like she is giving us business, As I write this, I am getting ready to fire her. If you want to be involved in your property, I wouldn't go to Lori or Mark III. Save your money and go somewhere else. read more

I would give Mark III Management 0 stars if I could. After reading E.C.'s glowing review about Gene, I was very excited since he would be the one to show me a 1 Bedroom on I street. I heard about the 1 bedroom through Hotpads.com, where the one bedroom was listed at $695 plus. Over the phone, I confirmed with Gene about the pricing and he stated that it would be $700. I remembered that part very clearly and was excited since $700 was a great price for a 1 bedroom in Midtown. Upon arriving at the apartment complex, there were inches of leaves covering the whole entryway. I didn't want to dirty my shoes so I tip-toed into the complex. I noticed that one of the doors in the apartment complex had been broken down before (evidenced by the HUGE chips/cracks in the door) which raised red flags. When Gene came and showed me the unit, I was shocked by how run down and dirty the inside of the apartment was. It felt gloomy and looked filthy. Gene said cleaners and painters were going to work on this unit soon. Judging by how dirty the unit looked, it DOES NOT look like something a simple cleaning job/paint job can fix. It needed a full make-over (especially replacing the old smelly cabinets and complete carpet replacement). The carpet looked as if dogs have peed on it a lot in the past. When I clarified with him about the price, he stated that the unit is $765. He claimed that the $700 he told me about over the phone was for deposit. Apparently there was "miscommunication" over the phone but I know clearly what I heard. It felt very deceitful that he said $700 over the phone. It certainly was NOT worth $700 let alone $765 for this unit that looked so dirty and did NOT feel safe! He claimed that the neighborhood is very safe, but I do not feel I could take him for his word since I saw the damage on one of the doors, which was solid evidence to me that someone tried to burglarize the place in the past. ALSO: I noted that another 1 bedroom right across the street was priced at $695..that seems like the right market value for a 1 bedroom, especially one that is in such terrible condition as the one Gene showed me. Stars were deleted based on deceitful communication with Gene, the lack of care for the apartment complex (leaves all over the walkway), irreversible damage of carpet that needs MORE than cleaning, door that has been broken down in the past, etc.. I'm staying AWAY from Mark III Management. Also note one of the pictures that another person has posted for Mark III....I'm not surprised they do not clean their laundry rooms. They cannot even clean their apartment entryway (just LEAVES for pete's sake) before showing a potential tenant the unit! That's just filthy and unprofessional. read more

There's a reason this place only has 1 star. They are total scam artists. Worst property management company ever. Period. I lived in apartment for a year with no heat source. Not once was this disclosed to me prior to moving in. Furthermore, they are completely unresponsive on any and all matters with their tenants. I can only hope they eventually get turned into the Housing and Rent Board. Good riddance Mark III. See you all in hell. read more

I had no real complaints upon renting from this company until time of move out. Apparently they take advantage of withholding deposits for cleaning which is not appropriate. California State guidelines for rental properties states you are to return the apartment in the condition ar the time of move in. They cannot withhold costs for cleaning if you returned the apartment back in the same condition. Furthermore, they will ignore you when you dispute and not even reimburse you the additional momey they owe you once they produce the reciept of the costs. Apparently you need to take video and pictures at the time of renting so at the end when they treat you unfairly in the end, you will have proof to argue against the company. Also keep a detailed initial check list of all the issues in the apartment. As always protect yourself and protect your rights. read more

Mark III Management treats its tenants like human beings and not account numbers. I appreciate that. I rented a midtown Sacramento apartment from Mark III for roughly a year and a half, only to move because I got a new job out of the area. Had I not gotten that job, I'd still be living there. Gene, the property manager, is a nice and accommodating individual who is very much tenant-oriented. When problems arose (my stove's rangetop went out), he had the handyman come out without issue and was good to answer any questions or concerns I had while a tenant. I'd recommend Mark III Management to others looking for responsible and courteous landlords. read more

We've been at the same place for over 14 years. Now this place is need of repairs, so we put in a request for someone to come out multiple times, FINALLY got back to us several months later and when we brought up the issue they played off like they had never received a prior phone call. Told them there's a HOLE on the side of the house, needs new roof, and new carpeting. It took them over a week a to come out and look, took pictures and said they'd have the repairs done at the beginning of October. It's now December... They don't want to make the repairs. We JUST found out 3 days ago from the real estate agent that the owners put this up for a short sale. They want to come through and show to potential clients the house TOMORROW! After 14 years of being here, we have to just pack everything up as soon as possible. It would've been nice to know back in October when the repairs should have been made or even last month, that way we don't have to pack everything up right before Christmas!!!! Horrible way to do business, will not be wanting ANYTHING from Mark III in the future. Loved the house at first, but now I can't wait to get out of this hellhole. Unless you like having to make multiple phone calls to a lazy property management company to get major repairs done and like having no notice about having to move, DO NOT DO BUSINESS WITH THEM! They're lucky getting one star from me... it's one star too high. read more

Holy smokes. Its been over a year since my first of 3 requests to repair the airplane engine sounding fan in my bathroom with a shower. Now it has stopped completely. Our pool was promised to be opened over 3 weeks ago by Mike...in person.....on site. Same guy i told about my fan the last 2 times. Now i dont want to get kicked out like my neighbor for complaining but i think ive been very patient. Other fans need attention too. Why not actually do some property management and be proactive about these things. A flipping monkey can do the job they do now. Oh wait Amber the receptionist told me Mike was old and grumpy and thats why jobs dont get done......no excuse. read more

Shelby was very sweet and helped my roommates and I with some issues we were having in our home. She also helped us get our new roommate approved and moved in in no time. A lot of the time, property managers take forever to get back to you, but she gets back to you right away. I'm really happy with the service she has provided. 5 stars because she's amazing. read more

At first our experience with Mark III wasn't so hot. Our property manager named Alan was the opposite of what you would hope for in a property manager. Somewhere along the way though he either got fired or quit, and our new property manager became Derek. Derek was a pleasure - he is a real people person. Cherry on the cake was he gave us our full deposit back which to me always seals the deal on whether I am happy with a manager or not. Derek gets 5 stars - Mark III loses a star for the first manager. read more

They are terrible, they WILL screw you over on your deposit. They have done it to everyone i know who has lived there. DO NOT RENT FROM THEM. read more

I was using Mark III for managing one of my properties for several years. Although they do the job I would consistently see all types of costs here and there and frequent turn over of tenants. I also saw some accounting irregularities and lack of proper response from property manager. To sum it up, I fired them and managed the property myself. The result was significant increase in income and reduction in costs and very little headache. I don't trust them and don't recommend them to manage your income property. read more

HAUNTED PROPERTY 6830 BUENA TERRA WAY, CAUSED ME TO BREAK MY LEASE JUST AFTER 3.5 MONTHS OF LIVING THERE. I WAS TOLD BY BRITT NO ONE DIED IN THE HOME, I USED DIEDINHOUSE.COM AND FOUND EVERYONES WHO HAS EVER ASSOCIATED WITH THE PROPERTY (INCLUDING ME) AND FOUND 1 DEATH IN THE HOME! I don't even want to give this place a 1 star. By far the worse most unprofessional property management company. Britt was the rude unprofessional, uneducated individual that I was working with. I rented a property with them for only 3.5 months. The maintenance requests I've put in we're not completed. And just honestly, I had to break my lease. The reason why I broke my lease was because this property that I rented is haunted!!!!! Believe or not, you will hear footsteps every single night in the hallway. Ontop of that, I gave birth to my son and my son will be screaming at the top of his lungs for almost a week! My son was only 3 weeks old crying like someone is hurting him. I took him out of that place and slept over my mom's house, he was slept through the night like an angel!!! I spoke with Britt about my concerns and being the unprofessional person that she is, she took my deposit and charged me $500 ontop of that. I only lived there 3.5 months. I was pregnant and was never home. I was always at my mothers house. I cannot possible cause all these damages she claimed. Plus i was the only person living there. Long story short we last spoke and she informed me she will take the deposit and that's it. Then she bill me the $500 out of nowhere. I knew I could not trust this lady, every single conversation I had with this lady, I always send her an email confirmations regarding our phone conversation, which she never responds. I had issues with her from the beginning when I first signed my lease. She said she was going to give me the keys a few days early to "help" me with the move in. Even though I informed her multiple times I am in no rush to move in until March 1st 2016. She gave me the keys on February 26th and then decided to charge me the prorate amount without telling me. After I called her on it she said she will remove it, which took months!!!! I'm happy to say, I no longer associate myself with this unprofessional property management company. I am at a great place now and my son is sleeping through the night just fine! No more hearing footsteps in the hallway!! No more dealing with this rude, uneducated, unprofessional person. I paid the full rent in June. Moved out completely by June 10th and she kept my deposit of $1200. And now she's demanding $500 addition. I never have to deal with her ever again in my life. I have all our email conversations and will be happy to provide to anyone who wants to see it. If anyone wants more info on the property I rented, just let me know!! read more

I Rented from MARK Three Management from 07/1999 ..All those years I took care of ALL PAINTing....because at that time I smoked and they wouldnt paint...all eletricall , carpet was OLD/WORN when I moved in ....I put in cheap new, on me for LR...Anytime I asked for anything to get done , the OWNER...always said "I"ll have to raise "YOUR RENT"....Finally just moved... Upon Exite....I OWE MARK THREE $25.00, I get it...buttttt....I WOULD NEVER ALLOW these people to MANAGE my PROPERTY unless I wanted my property to go to the DUMPS....Owner of this property , redid outside (cosmetic) before she did anything inside...THIS PLACE SHOULD BE FAULTED FOR CODE VIOLATIONS BUT....HAD Property inspected by STATE LAST YEAR AND THEY ENTIRELY WENT BY MY PLACE..THIS MANAGEMENT SHOULD BE ASHAMED OF THEMSELVES !!!! GLad to be GONE.. YES I LEFT STUFF when I moved read more

My husband and I just completed renting (hopefully) our last home ever. Unfortunately our last renting experience did not end well, not because of Mark III, but because of Landlords whom are the owners of the properties on Leafwood drive. We moved into our duplex on Leafwood drive at the beginning of December and moved out the middle of May because we purchased a duplex. We also own another renal property so we are both well versed on landlord and tenant rights. From Maintenance issues, to deposits.... we had problems with the landlords. Although the Landords use Mark III, they are highly involved with their units. They choose to use a month to month lease, which was great for us, as we were looking to buy while living there. A week after we moved in we noticed that there is absolutely no isolation in the house and we noticed the hot water heater was leaking in the garage. It looked like it had been leaking for a long time, as the wood unit it's on is rotting from the water. We called Mark III and put maintenance requests in. It took nearly a month to get someone in regarding the terrible insolation. The person who came noticed that there was no weather stripping around the back door, thus one of the reasons why our house was never warm even though our bill was incredibly high. They put a new door in. Well over a month after the maintenance request for the hot water heater. On a Sunday morning, the landlords knocked on our door and asked to see the hot water heater. Wow, very unprofessional.... the landlord looked in the garage, decided that yes in fact there was some sort of issue, then they left and it was NEVER fixed, although they sent letters out to everyone regarding "water usage" and to be cognizant of our usage due to increased rates, though they didn't care enough to fix their leaking water heater, which filled a bucket everyday that my husband emptied every day. They should have paid US to take care of their outdated, poorly insulated, house. Then it got a little warm and the upstairs got BLAZING hot! We were warned by the neighbors, and didn't believe them until we felt it ourselves. It was horrible. So we decided to more urgently look for a house of our own, as neither of us wanted to continue to take care of the water heater, and deal with the uncomfortable hotness upstairs. We gave our 30 days notice and things went from "we want to get out of here very soon" to "we want out now!" the day after we gave our 30 days, the down stairs bathroom sink broke. the pipe completely rusted out so when we turned the sink on, water would gush out the bottom. we put a maintenance request in and my husband called the landlord. I heard the conversation. My husband said "this is not an emergency that needs to be taken care of now, but in the next few days." Almost two weeks went by and nothing. So, I sent an email to Mark III, whom then forwarded on to the landlord. Well, that got her attention and she left me a rude VM and email. she stated that she would have a plumber come over on Saturday. on that Saturday, the landlord came over with the plumber, she was incredibly formal and a bit rude. She introduced me to him and then stood outside with her hands crossed over her chest. The plumber fixed the bathroom in about 5 minutes and then he had a look at the water heater. He said "wow, looks like this has been going on for a long time!" way to state the obvious dude! and then he left. We cleaned the house. We were only there for 5 months. We have no animals or kids and the place was not 100% clean when we got it. There was dust and cobwebs, the downstairs bathroom door looked like a dog had chewed the bottom of the door and everything was very old. I will admit that we did not clean the inside of the oven or the fireplace, besides that the house was clean when we moved out. So after 21 days went and gone and we still did not have our deposit back my husband called Mark III. Gene, whom was great to deal with said that he had been waiting for the landlords to get him the information, but they had been very "hard" on us, and there were a lot of deductions that he did not necessarily agree with. He scanned and sent over the invoices from the landlords and we both looked and laughed. They claimed that EVERY lightbuld in the house was blown and they had to get contractors to come in and replace them. They charged for sweeping the garage and when we saw the pictures, there were about 10 leafs on the ground. It was ridiculous. The deposit was 13045 and they were only giving us back around 650. Even in college I have always received my full deposit back! read more

The difficulty with yelp is only 5% of people who have good experiences yelp it, but 40% of people who have bad experiences do....I rented a duplex in Mid-Town from Lori from Mark III in Dec of 2013. She was incredibly helpful and talked with the landlord to help get me in quickly., Although there were a few plumbing issues when I moved in, they weren't obvious until you lived there and were taken care of immediately despite the fact that they were fairly expensive for the owner. I asked to renew for another year and got the paperwork quickly (with no increase in Rent I might add). After 18 months an A+ read more

I have recently moved out of the house I've rented from Mark III Management for the last almost 3 years. In that time, I found them responsive and helpful. Any questions I had or issues that came up were answered or taken care of within a day or (at the worst) two depending on the availability of the vender. Mike Challberg was my contact there. I've read some reviews that were...negative about Mark III and I'm very pleased to see no one mentioned Mike in them. I can't speak for any of their other representatives, but I couldn't have been happier with Mike and Mark III in general. When my basement flooded, they had a vender to the property that evening to check the sump pump. I never had any flooding thereafter. When there was some sort of leak underneath the house in the subarea from the kitchen, they had a vender out there the next day to take care of everything. (It was an older house, and I had one other plumbing issue that was taken care of while I was at work. Again, very quick response and very happy with the service itself). The last property management company I had (Horizon Property Management) was terrible (in my experience.) I would call and never get a call back. Most of the maintenance issues I had were taken care of either by kind coworkers or at my own expense as I couldn't get any reliable response from Horizon. Mark III Management was always responsive, quick, and reliable. I really felt like Mike cared about making sure I was happy with my home and for three years I have been. There were also some comments about people being cheated out of their deposit. I can't imagine what state those residences were left in. My boyfriend cleaned the place while I packed the last little things that I had left and we did have the carpets cleaned professionally. I'm getting the full deposit back. I realize SOME companies try to make up charges to keep as much of the deposit as possible. But, in my experience, Mark III Management (and Mike Challberg) are very honest and pleasant to work with. I highly recommend them. read more

Decided to update this review since we decided not to move! From the other reviews it seems as if they are written based on other properties that are managed by other landlords.This review is for Gene our landlord who has been great to us for the last year+. Since my last review our apartments have undergone exterior renovations and some interior fixes...plus side we now have dulled paned windows! New doors have been installed as well as new blinds, outside of the apts have been painted! Downside of this renovation- it has taken a while to complete these renovations which at times causes noise from the workers but Gene tries to keep his residents up to date on what is going on. This review if based in my experience so I Hope this helps! read more

I got a call from manager Mike at last Friday , and we agreed that he call me back on Monday and tell when he will be able to take a look at the house with me . He didn't call me back . I called to the office , but the lady said - he out of office right now , you can leave a voice mail . Nobody call me back again . The same situation on the next day . read more

Slum lords. I rent from them and the roof leaks, air conditioner is broken, the vent for the stove does not work, the utility sink in the garage overflows everytime I run the washing machine, and 3 sides of 4 have completely collapsed. I notified them of the fence in January 2017 and it is now almost March 2017 and they still are 'getting bids'. My house faces a main street and I have homeless people wandering in to my backyard. With two kids, that is extremely scary. read more

This 5 star rating goes directly to property manager Lori Sanchez of Mark III Management Company. Lori has been nothing more than professional and efficient. I was living in 1 of mark III rental properties and I had a situation. I had contacted Lori and she was very quick to respond and take care of the situation. Even afterwards she still conducted courtesy check ups. I like that. You can actually tell that she cares about her clients and yet she's no softy. She's a good representative for the company.The fact is she doesn't cover stuff up with smoke & mirrors. She's just very straightforward and fair. When she was my property manager, I felt that I had a sense of security in the place I lived. Since she started to manage the place, it became obvious she wants to provide a better quality of living for her tenants. read more

I lived in an adorable cottage community in midtown for 2.5 years. Because of the age of the cottages, it needed a lot of repairs. Mark 111 was prompt with my repair requests. I had a few issues with noisy neighbors (very close quarters), and they took care of those issues also, helping to make my home more comfortable. When I moved, I cleaned the place thoroughly as I always do when I leave a rental. I received my full deposit back within only a few days after I moved out. They could have held onto it for the full 3 weeks as law allows, but they sent it to me just as prompt as they are with taking care of repair requests. Thank you Mark 111 for my time at the midtown cottages. I will miss that place. read more

Been a tenant in a duplex in natomas for the past 6 months. I been very satisfied with the customer service and maintenance requests. They are fast and friendly and will work with my schedule. I had an emergency maintenance yesterday, toilet over flowing (big mess) called the emergency hpone number not thinking they would respond till later in the day because it was a Sunday and their office inst open. To my surprise a plummer called me within 5 mins of my call. Within 30 mins all my plumming problems were fixed. I was so relieved. Thank you Mark Management. read more

Lisa Havard is very unprofessional property manager. Summary: I am moving to Sacramento from out of the State from the East Coast due to work. Lisa and I spoke regarding a property, exchanged emails, where I advised her of my intentions to rent the property and provided her my move in dates within the next three weeks in August. I called and emailed her several times in the following days to follow-up, with no response. Through another employee via the phone, I was told that the property had been rented out after we had spoken. Again, I tried to contact Lisa to confirm this with no answer. Basically, Lisa told me one thing and then rented the property to another person behind my back knowing my intentions and moving situations. Very disappointed in the overall service of Mark III Management, and Lisa's ethics and poor communication skills which placed me into a negative bind in finding a home and move based on my timeline. read more

They don't fix anything. Called about sewer back up and they never came to fix it it just kept forcing water and sewage all over the lawn until the clog eventually worked its way out. Calling the emergency line is a waste of time. It's doesnt even work. Beeps then hangs up on me. I have emailed and emailed in service requests. I'm swearing my ass off and I have a baby and I can't have her sweating they need to fix my ac now but they haven't called me. I'm sick of them. read more

My apartment complex was never taken care of. When I had to sign the paper work I was pushed around for 3 day. I did not want to cause any trouble seeing as how I needed a place bad. Only one room was painted and all the hardwood floors where scratched up. When the rainy season came I sent a maintenance request due to the fact that the gutters where clogged and the water was leaking down in front of my door. They were never cleaned out. Steve the agent I work with is rude and not helpful at all. When I got locked out I had to go to their office pay $4 per key to get back in (one for the gate and one for the front door) and then to top it all off the key did not work. So he came out and did not want to give me a refund for the key that did not work. "Because he had to drive out to the apt."- if he had given me the right key to begin with he would not have had to drive out! There was a back up in the sewer and it took them over a week to come out and fix it, I heard that the health inspector cited them. The front gate was more often than not broken. read more

This company is a slumlord property management. They don't do repairs when you request them. The lady at the property management office is extremely rude and degrading. She is disrespectful and thinks of herself to be better than others, I believe she may be racist in my opinion, everyone I have ever dealt with there has seemed to be. No matter what you do when leaving the property, they will still charge you for bogus charges. They charged my family $375 for smoke detectors that where there and recently installed and I know where there when we left for certain. They charged us $175 for an air filter and that was for an A/C unit that was recently installed but we were charged $175 for a new filter on an that brand new A/C when we left. It is like prying nails to get them to send out a maintenance man to fix things. I have a list of things they still never repaired at the last property we rented from then. If you rent a property from them they will do the same. They have horrible people skills and think of themselves as to being "better" than you. I wouldn't go through this place if it was the only company out there. I would say use Craigslist before I would use these crooks. Please don't give them your business. They do not deserve it. Give it to an honest company or person who doesn't think they are better than you. My mother lived in one their units for 7+ years and they were the absolute worse property management I've ever seen and I have worked for several property management companies before in my life as a handyman & did a/c work. My comments about this place are all negative and I STRONGLY suggest using another company when looking for a place to stay. Do not trust this company or the people that run it, invest in it and work there. It is all shady business there. Save yourself the hassle and rent from anyone else. Believe me when I say all this, I would say more but I'm sure you all get the point. If you'd like to enquire further, I'd be glad to share my experience with this company. Thank you Readers, Stephen Serrott read more

What a dumb company! I have received 3 days pay-or-quit notice after 4 month I moved out and was living at a different place! NON-PROFESSIONAL folks to have business with :) read more

Renting the clubhouse at 9145 Newhall Dr is ridiculous. Their office is located in one area in Arden area. The other location is located off of El Camino and that is the location where you have to turn in your club house rental Request. It is ridiculous when the hours of operation is not open and more convenient for residents who work an 8 hour shift job while they are also working in our shift job. Do not rent from this management company. They should be named something else than management. What's the point of managing rental location when you make it so inconvenient for your consumers. All they care about is taking money from people. HOA does nothing impactful. read more

Good while a tenant but shady on move out. Mailed deposit refund after 23 days (by law should be delivered by 21 days) but pre-dated the postmark on their postal meter machine. Overcharged and given fake invoice for cleaning. read more

Do not rent from this company. When you try to move out, they will try to steal money from you by claiming damage that never happened. In addition to that, they will try to overcharge you for rent, claim late fees that never happened, and are extremely unresponsive whenever things go wrong in your unit. On top of that, Steve Brooks, one of their main managers, is extremely unorganized, unreliable, incompetent, and rude despite the aforementioned characteristics he has. By renting from them, you truly will be scammed for your money, and I'm talking thousands - not hundreds of dollars. Be careful, and do not choose Mark III Management. It's dangerous and you'll regret it. read more

The window in a bedroom started leaking, refused to fix, and then they kept most of our security deposit for bogus charges. If you rent from them make sure you document everything on the walkthrough. we took pictures, and they still charged us. read more

I don't know how they treat tenants because I never even got a call back! I called over a period of three weeks on four or five different properties, and I sent two messages via their website. I never heard a peep from them. Laurie Sanchez seems to be the worst. If you like that kind of treatment, by all means get in touch with them. I never will again, no matter how good the property looks. I hope their homeowner clients are reading these posts. There's enough smoke here that the fire must be real. VERY unprofessional company. read more

(SLUM LORDS)I will give Mark 3, 0 stars... I've had to fight with them about fixing everything in the home. If there were anything needed to be done, I had to call them more than three times. For an example, during the rainy season the roof was leaking in multiple places, it took Mark 3, 2 month to come out to fix my leaking roof. I had to hold my rent for them to send someone out. The company that they sent out broke my neighbors fence and left all the roofing laying all over the yard. Thats for another story. The home was on the brink of just falling apart. The sewage in that home kept backing up into the tub. The toilet kept over flowing. They will send a cheap plumber or they were cheaply paid out which will try to temporary fix things. Everyone of there contractors that they sent made compliments on the home looking a little better than before because it was trashed and fleas infested. The home has a spider infestion in the backyard. My children could not play in the backyard due to this. Mark 3 did not make me aware of this prior to me renting but I'm pretty sure they knew about it. When moving out their charges came up to about 1000. They tried to fix up there home with my money. It was an hell hole of a home, with lots of promises to fix up the home. I would not recommend Mark 3 to anyone. There Slum lords. So I would suggest you be very cautious when working with them. read more

After reading mostly horrific reviews of Mark III Management, I immediately cancelled my intial viewing of a home in Carmichael wanting to avoid a potential headache in dealing with the company. However, after driving by the home and viewing the neighborhood I decided it was worth a look. Needless to say, I fell in love with the house and decided to take a leap of faith on the company. Britt Vance was the property manager I dealt with throughout the process. She has been professional, punctual and attentive. I have nothing but good things to say about how she has handled our process. I moved in July 31. Britt Vance has been kind, considerate and treated me with the upmost respect. I feel confident that we will be taken care of based on how well Britt Vance has managed our situation thus far. She helped us to move in a day earlier than expected, followed up with me regarding pending household repairs and has been courteous in accomodating my requests. So far so good... read more