Went to have my teeth cleaned, being an older senior, I don't need x-rays and all the other…read moreservices, that they try to push on you. I have had these teeth for 75 years and nothing is going to amount to a huge change. Dr. Tsai comes in to inform to go get another dentist, because I am not doing all the extra services they offer. Bye

The dentist seems competent and nice. However her hygentist was not thorough in my teeth cleaning,…read morein where unacceptable visible, easily removable stains were present after my cleaning and they didn't care to hear about it. I recommend a different dentist to say the least.

I felt more welcomed at by Dr. Lordo and his excellent team than I have at some family get…read moretogethers! This team goes out of their way to roll out the red carpet for their clients, even folks just coming in for a cleaning. I have had lots of trips to the dentist since I was knocking my teeth out as a young kid, and I have moved a lot. As such, I have been to many dentists in many states. I have a dental implant, which also requires additional expertise by whomever is treating me. Although I am not a nervous patient, I go out of my way to research a dentist before I try them. I had been seeing one dentist since I had moved to Columbus in 2014, but was inspired to change after that dentist kept trying to sell me optional cosmetic stuff I didn't want AND began the practice of charging hundreds of dollars to insure their normal work (fillings, etc.). After many hours of Googling, Yelping, and cross referencing some other dental websites, I made the decision to try Dr. Lordo's office. Trish, the care coordinator, took the time to discuss my dental insurance coverage in depth. While I am rather well-versed in dental coverage because of having so many procedures done, I was happy she made a point to emphasize this before I even sat in the chair. I have had times at other dental offices where I have had to stop people from doing things and ask, "Hey, is this even covered by my insurance?" Trish indicated the practice takes pride in being absolutely transparent and I could tell from this initial interaction they meant what they said. Also before the appointment started I was given a formal introduction to Dr. Lordo and Dani, who would be my hygienist. They all listened as a team as I talked about why I was coming to them. They made a point of taking genuine interest in what I did for a living (which is not exciting), which was very sweet of them. Next, Dani did my cleaning. Again, I have sat through dozens and dozens of cleanings, as I have made a point of going to the dentist every six months for a cleaning for many, many years. I drink coffee, tea, and wine-- everything that stains your teeth--so there is always some scraping to be done. I didn't realize quite how rushed the cleanings I have received in the last couple years had been until I had the pleasure of Dani conducting my cleaning. She took the time to really do a super thorough and excellent job. Even now, a day and a half later, I can notice the difference. Finally, Dr. Lordo did an initial exam. I had been feeling like I might have been starting to clench or grind my teeth in my sleep within the last year. My last dentist didn't say anything. Dr. Lordo and Dani both noticed signs in my mouth that this might be happening. Even better, Dr. Lordo explained why it was likely happening. And even better than that, this explanation didn't result in Dr. Lordo and his team trying to sell me an additional service or procedure. We discussed monitoring it and we discussed what additional signs should move me to seek treatment. Dr. Lordo also pointed out a few things in my exam that, while likely benign, he suggested I touch base with my primary care doctor about. This signals he understands dental health is connected to a person's overall physical/mental well being. Dr. Lordo's team also followed up with my previous dentist to find out what kinds of x-rays they could obtain from them. They could have insisted on taking these x-rays themselves without going through the trouble so they could charge my insurance. I appreciate them saving me the room in my deductible and saving me needless exposure to x-rays. My cleaning concluded, I made my appointment to come back in six months and went on my way. I was already very pleased with my whole experience. Then, about 5 minutes after I had left the office, I got a voicemail: it was Trish, the care coordinator. I had mentioned off hand when we were chatting initially I was thinking about getting some supplementary dental insurance through a carrier that offered such a program. Trish mentioned some of their current patients used policies at that carrier, and offered to try and find me examples of the policies she had seen from them. I said that would be great, but didn't expect her to take the time to find it on the spot. Trish's voicemail said she had found the paperwork and she was going to send it to me. This afternoon, one day after my appointment when my mail arrived, the paperwork was there! Dr. Lordo and his team have impressed me with their level of service, their expertise, and their genuine care. I would highly recommend them to anyone.

I was scheduling an appointment for a cleaning and was asked for insurance 3 times! I was not…read morenotified by this dentistry team that I was not in network til after treatment and billing to check out. I asked front desk and no one had a explanation or would admit it was a miss. So they just bill out of pocket then advertise in house insurance to back up your own in the future. Very unsatisfied and will not be returning due to the lack of communication and no accountability.

Great doctor who looks at your C-Pap results and really help you. Great doctor to visit and…read moretrust!!!!!!!!!!

Dr Kim is exceptionally competent. He is careful, detail oriented, and really knows sleep and…read morebreathing. I could have thought my sleep problem was being treated when I took an at home test and my gp suggested I get a cpap from a local company, but I went in to see Dr Kim and I wasn't happy when he suggested coming in to the clinic for an all night test. But he was right, and it turns out that even when on the cpap during the overnight I stopped breathing 37 times, so traditionaly cpap machine won't help me and I need further intervention. I am so grateful to Dr Kim for finding this.

Zero stars. The Dental Center canceled my appointment without any explanation. I just received a…read moretext saying it had been canceled. When I called to find out why, I was told I was supposed to call and confirm the appointment myself. It's incredibly frustrating and unprofessional to cancel a scheduled appointment after I already blocked off my calendar and used PTO from work. A courtesy reminder is one thing, but canceling without even speaking to the patient is unacceptable.

What an amazing experience. Went in to get a crown that had fallen off recemented. They were able…read moreto schedule me in the following day. Everyone was so friendly and polite. Tiffany helped out (she was awesome). They had me in and out within 30 minutes. Normally I hate the dentist but this experience was so pleasant, if I didn't live in California I would most definitely make this my primary dentist to go to. I could not recommend them enough.

Was referred there by my ophthalmologist. Procedure was explained and was asked if I had any…read morequestions, then immediately asked to sign consent for surgery. Two days later I changed my mind and cancelled the surgeries. A week later the pharmacy says I have 3 prescriptions waiting for pick up. Called and asked why when I had cancelled the surgeries. Was told again that they would cancel everything. Day before cancelled surgery, I was contacted and questioned where I went for my pre-admission testing? So I called again and cancelled for the third time. Seems someone does not do their job!

Office experience is good so far, will review more once I go to the appointment. It's so refreshing…read moreto get a human voice on the phone when you call a new doctor. They also followed up when they said they would.

Dr. Bennett and his staff are an absolute pleasure to work with. I always feel welcome and cared…read morefor. Dr. Bennett always takes time to explain what is needed and what is not. His staff is always happy to help in any way!

Dr. Bennett is a very detail oriented and caring dentist. He always takes his time with me to be…read moresure that everything is done correctly. He and his staff always work to be sure I am comfortable during procedures. His office is clean and staff are all friendly.

I had chronic daily migraine for years but when I started treatment with Dr. Hussein I was finally…read moreable to get good relief from my migraine pain. I feel very fortunate that he is right here in central Ohio and that I started treatment with him when I did. He has improved my quality of life tremendously

I have been coming here for several years now and though the doctor is pleasant and I'm sure well…read moreinformed, his disregard for patient's time is uncanny. Because I only come 1-2 times a year I suffer through it but you will never be seen o time. Appointments are always double booked and waiting to see the doctor is 30-60 minutes if you're the first appointment or last appointment. The staff is always nice and eventually you are seen but plan to be here sitting for at least and hour in the waiting and exam room every visit.

While I have heard great things about this place. The scheduling here is terrible. When I called to…read moreschedule my initial appointment in March, the soonest appointment they had available was June. (4 months out) About two weeks into May, they called to let me know that they need to change my appointment. We rescheduled for a different date in may. (YAY) I get a call today that they need to rescheduled me again. (Boo) Waiting 3 months to get rescheduled and then canceled on multiple times is frustrating. I now will have to find another dentist and wait more months.

I know that this is an extraordinary dental practice. Normally, a dental appointment is not my…read morefavorite medical visit. But not here. The office staff is very responsive and helpful. The dental staff is friendly, knowledgeable, and do everything possible to make your visit a pleasure for your teeth. Dr Aditi is my primary dentist and very kind, caring person. She is very supportive of keeping my teeth at my age (74) and provides the information needed to make an informed decision, keeping economy in mind. I recommend them frequently.